Hoteller i Brownlee Park

«Drove 2 hours to Hotel and was informed by staff there that Expedia's computers were not communicating properly with theirs. They could not honor reservation confirmation, and charged me for the stay, I had to go to a different hotel. Now Expedia states it will take 10 days to get the charge reversed. Residence Inn staff simply just sent me on my way. Not even helpful to call around yet they gave a confirmation and everything. »

«Biggest issue I had was an almost total lack of the ability to speak English by the person at the front desk at night. I made a reservation for two rooms. It asked for the other travelers’s name for the second room when I made the booking. The gentleman checking me in, could not find the other reservation. He took a screenshot of his computer to show me and on the screenshot was the name of the person that the room was under. He could not grasp that this person was there under my ...

«New and clean. Quick backroads drive to the Casino. We'll be back.»

«Everything was good. »

«Excellent »

«My first time to Marshall and I wasn’t sure what to expect. Check in was quick and very pleasant. The room was large, clean and very comfortable. I didn’t have time to eat the next morning but it looked lovely, Checkout was a breeze! I’m putting the contact information on my phone book. I’ll definitely return there. My grandson is a student at the University of Olivet, so I’ll definitely be back!»

«We didn’t even stay the night. Went somewhere else. Asked for a refund but non refundable online. He offered us another room but didn’t want it cus of the condition of the first room. Just said we will chalk that $75 up. Room smelt bad. The mattress cover had old blood stains from bed bugs that’s the main reason we didn’t stay. The guy was friendly but a no go for us. »

«The room was clean and the bed was comfortable»

«Toilet paper holder was broken in room 424. Staff was very polite and accommodating! Would definitely come back again.»

«Staff were helpful changing my room»

«Alt bra!»

«Clean rooms, lots of amenities, and pool sparkling blue.»

«The room was not clean and the staff was not rest Respect»

«Didn’t even check in. Pulled into the parking lot and noticed that the windows were busted out of at least 3 of the rooms. Felt very unsafe. Boyfriend went in and checked the lobby and was going to have host show us a room but the lobby was absolutely nasty. We ended up going in and talking to the host and he told me he had already cancelled my booking because the card I used to hold the room didn’t go through. Remind you I use this card only to hold rooms and then use my actual card to pay for ...

«The breakfast was amazing. There was no fridge in the room»

«Everything»

«Great breakfast with many items. Fresh coffee and waffle as well as wraps and items for health conscious people. Their breakfast offered more items than usually offered in hotels of this kind. Host Jennifer is very kind and gracious »

«Walked upstairs to fund out the key didnt work. No one could look into the issue. Had to down grade the bed I reserved.l. got to the room there was so signal. Call desk and again no on e to fix the issue»

«the room was clean»