Hoteller i Brookside

«The staff was wonderful. The room was clean, but the couch cushion had stains on it. The sink in the kitchenette also drained slowly. We were thankful for the supplies in the room - dish soap, paper towels, etc. The property seemed newer and was nicely appointed. The grounds had some trash on it. The pool was dirty and cold with no pool towels clean. It closed fairly early too which was upsetting (8pm). The breakfast buffet was okay, but the warm food didn't stay that way, and they ran out of ...

«Good»

«Clean»

«The whole place smells like smoke, carpets, and a sofa with stains and dirt»

«Enjoyed my stay»

«Super. Staff is great»

«The room had a musky smell, there was a thin layer of mold on the wood, the sheets were stained, the tub and toilet were stained with age. I did not look at the customer reviews before confirming the reservation. There are plenty of positive reviews, but I think that they are fake because they do not reflect my experience.»

«Everything was fine except for check in process. Rude, condescending clerk. Didn’t start off the stay very well but the room was great, pool good, breakfast fine.»

«It was easily the nicest red roof inn I’ve ever stayed at. Very clean and I felt safe arriving at midnight.»

«The people remember you when you come back they're great very friendly and extremely helpful.»

«Pool was green. There was a bucket outside of our room catching a drip and it wasn’t the only one on the hallway. Our beds felt damp the entire time.»

«It was a nice stay»

«Breakfast selection was minimal. There was no weather stripping around the door. Some of the electrical outlets were not functional, specifically at the desk area, therefore the lamp would not work and you could not charge personal items there. Floors were sticky. Bathrooms need updating. Hot water was lukewarm at best. Bath towels were old and thin. The refrigeration for the soda machine did not work and the drinks were very warm.»

«Staff»

«The hotel was well staffed, has a very convenient location with lots of options for food nearby, and though I did not use the restaurant at the property I did pick up some treats from these convenient snacks in the lobby, which was great. All the staff that I saw greeted me and made me feel welcome. There were plenty of baggage buggies and everything was super easy to navigate. »

«This LaQuinta was a disappointment. There was no hair dryer in the room & no hot water. Breakfast was also disappointing. Coffee pot in the room was disgusting. At breakfast there was No staff visible. Dirty counters & tables. No fresh fruit. No yogurt—very limited breakfast.»

«Loved the setup- we were in a VRBO but needed to extend our trip by one day.»

«Pleasantly surprised by the cleanliness of the hotel! Staff was super nice and the room was great! Stayed in a room with king size bed and had a nice sitting area with love seat. Room fridge and AC was super cold and bathroom clean and shower water pressure appropriate. I am not one to give overall good ratings to hotel, but this is definitely the nicest one I have stayed at in a while. Stayed in a DC hotel that was $400 a night and this place wins in every area hands down!»

«So disappointed in this Sheraton Inn. The traffic noise made it very difficult to sleep. There was a noise cancelling machine in the room but even at the highest setting, the noise was unbearable. The food at the restaurant was very expensive and more like a tv dinner. The hotel overall needed a good cleaning and some updating. We’ve stayed at many Sheraton Inn’s around the country and always enjoyed the stay until this trip. Choose a different hotel if you can.»