Hoteller i Brookneal

«Good»

«I stayed there June 5th and 6th while my son attended a football camp at Liberty. My problem was not with the hotel facilities, but with the staff and their response to my complaint about a broken refrigerator in my room. I told the front desk clerk the morning of the 6th and she said she would have someone look into it. I also told another employee when we were together on the elevator. She said she would have someone look into it. No one did! I ended up buying a cooler to store my son's ...

«We were told upon arrival that we could not test in the room we booked due to a water leak and mold. Moved to another room that also had mold. Decided to cancel the stay after seeing this. Reached out to oyo as well as Expedia. Expedia was helpful on reaching out to staff about the cancellation policy and a refund. I was told they waived the cancellation and would issue a refund since we provided proof of mold. Nothing has since been processed and I am unable to contact anyone.»

«All as advertised. Good value. Used the laundromat and the gym. All good.»

«Everything was nice will come back»

«Good location as it relates to the college campus.»

«Hadde en super natt her. Middagen var helt fantastisk! De var så hyggelig de som jobbet der, de gjorde oppholdet perfekt!»

«Nice place to spend the evening and close to the Appotomax National Park.»

«We had a wonderful experience at this property. A lovely older home with loads of charm. Located in the town’s historic district, it was easy to walk to a local restaurant for dinner. The owner provided clear and easy to understand instructions. It had everything we needed and would happily stay here again.»

«The entire property was very clean and the staff was very friendly»

«Great hospitality. We had a beautiful room upstairs. Very comfortable and we slept well.»

«Breakfast was great and the room was wonderful!»

«Breakfast was quite good w a great coffee machine! Bed comfy and staff very kind»

«Our experience was horrible. Bathroom was disgusting and even found a used bandage in the bed sheets. When brought to hotel’s attention, nothing was done. We even had Expedia get involved and still nothing has been resolved or even attempted.»

«Fast and friendly our refrigerator didn't work and they didn't replace it, other than great location.»

«Great location; easy to find. Good breakfast. Comfortable bed. Helpful staff for restaurant suggestions.»

«Ask for more towels and wash cloths»

«We opted to stay here because we have three kids who love to swim only to check in and find out the pool was closed.»

«Check in desk staff were very friendly. Our room was very clean. The only thing it was missing was bars of soap for the bathroom sink, which the front desk staff gave me as soon as I asked. Coffee was good, and my husband enjoyed his breakfast. The air conditioning worked well and our room was very comfortable temperature-wise.»

«First staff is amazing an quick. Rooms are good. The grand is one of my favorites causes it’s straight across from The Academy Center.»