Hoteller nær Bronzeville Children's Museum

«We never checked in because despite having a fully paid reservation they refused us at the lobby saying there were no rooms. We still haven't received our refund either from expedia or them»

«yes»

«The hotel was clean and well maintained. The staff was excellent and very friendly. Nothing but good vibes.»

«DONT COME HERE. Plain and simple. Came here as a solo traveler for work. Felt unsafe at all times. Loitering around the entrance and halls, loud noises from people screaming on the phone or at eachother. Bed was outdated and prob 20+ years old. I left mid way during my stay bc it was that bad. »

«I booked a non-smoking room and was placed in a room that smelled like someone locked himself in there and chain smoked for a week straight. The staff was very helpful and placed me in a different room. It too smelled like previous attendees had smoked in that room but it wasn't nearly as strong as the previous room, so it was tolerable. The locks on the two windows were broken (ground floor) and one of them had broke glass as well. If someone on the outside wanted in, they could have easily ...

«Staff at the front desk was great»

«Only cold water, no hot water, couldn't take a shower, no tissues. I reserved a non smoking and it was a smoking, ash tray right in the room and smoke alarm was covered in plastic. We both woke up stuffed up and sore throats.»

«Faucets dripping. Had to change rooms 3 times.»

«Room was fine, first moring we were there housekeeping didnt knock before coming in the room. Also, asked front desk if someone can look at shower because it filled with water. Of course no one did everyday shower kept filling up with water, we moved the drain stopper just to make sure but that had nothing to do with it. Parking was ok and never used the laundry or pool. »

«Breakfast wasnt stocked very well, 1st come 1st serve and when its gone its gone it felt like. It didnt taste good either. Sheets were strained, and the bathroom is super tiny, no counter space. Beds were decent besides the sheets. Showers had awful water pressure. Staff was polite and courteous. The seal on the mini fridge was bad, so anything we tried to keep cold, didnt stay very cold. Parking is a nightmare, due to limited space, and tight turns and oddly placed parking spots.»

«Overall the hotel was not very clean. They clean the surfaces but don't move anything to clean where chairs or ottomans are sitting. The shower curtain rod was slanted like a U so the shower curtain wouldn't stay closed. Decor and mountings were all askew. Garbage and broken glass all over the parking lot. Half the toaster was broken. Breakfast was overall ok otherwise. We've stayed in worse places. The hotel isn't bad, it's just gotten run down and needs some deep cleaning and some maintenance.»

«Clean property and facilities. »

«Their website says it's pet friendly, which is completely false. There was no point in having pillows since they're almost as flat as the actual bed. Props to their ac, works great. There was nobody there to receive keys when I went in. It was an ok stay, but them not taking pets was infuriating.»

«For sure 3 out of 4 rooms I was shown had visible and you could smell the MOLD. The 4th one you couldn't see but could smell mold. I'm highly allergic and suffer with asthma! Nastiest hotel i have ever been too in my life! It seems I will need to dig deeper to find my next hotel when I visit other states, because this one should not have been on the list at all! I wish I would've taken pictures, but I was past exhausted! This was the worst part of my trip!»

«Room was cold and hard to sleep. »