Hoteller i Brock

«At no point was I informed that weekend housekeeping is only available upon request. Even after I checked back into both rooms again on Saturday, no one mentioned it. I stayed Friday, Saturday and Sunday in a room that was never vacuumed, never cleaned, the beds were never made, and the towels were never replaced. By Sunday I was so frustrated that I took the trash out myself. The only thing the front desk agent did was hand me clean towels, and she seemed completely unconcerned about leaving ...

«Clean rooms and property. Staff were top notch! Air worked great and pool was clean. Lots to do in the area. »

«Stay was nice. Room was decent no complaints. I had to figure out how to turn tv on. But overall stay was fine»

«Room was excellent. Indoor pool. Check in was a breeze. »

«The breakfast was really good, the biscuits and gravy was very tasty. Everything was very good !!! »

«Nice. Clean»

«This hotel was in a perfect location and a great place to stay. When we were there, the lobby and some rooms were still under construction from the ice storm in January. The staff was very polite and the room/ bed was nice and perfect for what I needed. The bathrooms need to be updated but it’s just cosmetic. »

«The room was dirty, the bed was full of dog hair, there were stains on the walls and on the curtains. It was not clean. Wish we could have canceled and got our money back! »

«This stay was exactly what we needed it to be. Room was decent, breakfast was good, staff were personable and helpful. It wasn't our first choice, but late planning will put you in a pickle when there's some kind of convention in town the same weekend, we had a wedding. But we were pleasantly surprised and have no complaints here.»

«Initial customer service was lacking. We checked in during shift change (3pm) was told to "wait" and then proceeded to hear a personal conversation between the two employees. I felt like I was intruding. In room amenities were poor (coffee). Only one bedside lamp, curtains did not close properly (broken). »

«The sheets and bed and surfaces were all very clean. The walls needs a good wipe »

«Room was spotless, staff very helpful and friendly especially after the fact that a tornado had hit the town 2 days earlier… would definitely stay there again!»

«It was a great friendly place. Room was very comfortable. Staff was very friendly and quick checkin. Breakfast was okay nothing stood out from other hotels.»

«Cons : the outside seating cushions are in bad need of replacing. Traffic noise was very bad. Pros: Staff was very friendly and breakfast was very good. »

«Room was very cleanand comfortable»

«Very nice »

«The breakfast was amazing! »