Hoteller i Brent

«We were given the wrong room when we checked in. We reserved a deluxe double but were given a queen. The front desk staff worked until they rectified the situation. Good for what we needed on this trip. »

«Dirty room, no place to plug in phone to charge. Pool not working or available.»

«Front desk kept checking me in dirty rooms I arrived well after check in time which is 3pm I arrived a few mins before 4pm the front desk clerk was very unaware of her job and it was a a bad experience took a hour to get checked in I feel as if they were stalling me to clean rooms.. »

«1st room was infested with roaches and the whole building smelled like smoking indoors was allowed. Second room did not have roaches but needed so much work. Locks on the doors didnt even seem to hold up. When the smell of smoke was brought up staff said they can’t control what the guests do. »

«Great staff »

«This place is nothing but a crack house »

«One good thing is nice and easy access from main roads. Apart from that, there is not much positive to say - well, it was relatively cheap, but still overpriced»

«Ben was nice and clean shower was decently the area staff was great breakfast could be a little better!»

«They let us check in early and allowed us to check out late! Loved their flexibility! We will stay again!»

«The rooms were decent, staff not so much. Absolutely awful breakfast. Rooms reeked of marijuana. »

«It would have been 5 star for me if there had been more social settings where family groups could gather. Also, perhaps consideration should be given to connecting the lobby and breakfast area directly to the rooms instead of having an open area between them. It's quite unpleasant to have to dodge raindrops to get a cup of coffee.»

«Greit hotell, men bildene stemmer ikke alltid overens med virkeligheten. Her var det innebasseng,men det var under oppussing, noe som ikke kom frem når vi bestilte. Heisen var ute av funksjon siste dagen, men vi fikk hjelp med koffertene av betjeningen.»

«Renovation noise on 1st floor was very noisy, for much too long, during weekend stay. Hotel air quality, was not refreshing. Feet tripped several times, while walking, on loose carpets in hallway and by elevators. No common courtesy of basic hotel ammenties were provided. Overall atmosphere of hotel was not good, and overall needing a better upgrading of "quality" accommodations for guest. »

«Every piece of metal in the room was rusted, doors, lamps, toilet paper holder. However, the room smelled VERY clean, beds were clean. Bed was missing 2 pillows. Found sheets stuck into the couch. Kind of a weird vibe, but staff was friendly and nice!»

«Hotel staff never mentioned breakfast time. Room was clean however the bathroom sink had a plumbing leak and water ended up all over the floor. We could not use the sink. »

«Clean room great staff would definitely stay again »

«As promised»

«The soap container was empty .»