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Anmeldelser av Residence Inn by Marriott Branson

3 out of 5
Residence Inn by Marriott Branson
280 Wildwood Drive South, Branson, MO

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 151 av totalt 424 anmeldelser." "
Rangering på 8 − Bra. 135 av totalt 424 anmeldelser." "
Rangering på 6 − Grei. 70 av totalt 424 anmeldelser." "
Rangering på 4 − Dårlig. 42 av totalt 424 anmeldelser." "
Rangering på 2 − Forferdelig. 26 av totalt 424 anmeldelser." "

8,0/10

Renhold

8,4/10

Personale og service

6,4/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

6,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Scott

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our experience checking in was flawless and the staff was very enjoyable! We will definitely use again
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Stewart

Reiste med en gruppe
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Staff was very accommodating but the a/c didn’t work.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Carol og Rowlett

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved thate kitchen and separate bedroom. Also had great hot breakfast in the morning. Sean was awesome to come to our room to hook up our living room TV to internet! Only thing did not like was kids running up and down the hall for hours and people in room directly above loudly walking from one side of room to other after 11 pm until midnight...if trying to exercise, go to exercise facility or walk outside so not to keep others awake, but that was not property, just inconsiderate other people
Bodde her 2 netter i april 2024

10/10 – Utmerket

Chad

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice, quiet and easily accessible to all of Branson. Very comfortable bed.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Becca

Bodde her 1 natt i mars 2024

8/10 – Bra

brenda

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property was at a great location to our activities and staff was super friendly
Bodde her 2 netter i mars 2024

10/10 – Utmerket

John

Bodde her 1 natt i desember 2023
Svar fra Residence Inn Branson den 7. feb. 2024
Dear John, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 – Forferdelig

Diane

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bed was uncomfortable, no extra blankets or pillow cases. No housekeeping. Dated and shower leaked.
Bodde her 2 netter i desember 2023
Svar fra Residence Inn Branson den 7. feb. 2024
Dear Diane, I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Amenities and housekeeping service should have been provided during your stay and for that we apologize. We appreciate you taking the time to leave your feedback so we can address these issues.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Tara HeadleyGeneral ManagerResidence Inn Branson

2/10 – Forferdelig

Christopher

Reiste med familie
Likte ikke: Personale og service
Over booked
Showed up at 10pm to check in and was told my reservation was canceled because it was over booked. The people at the front desk were helpful finding another place to stay.
Bodde her 2 netter i desember 2023

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Good stay
Decent place. Walls are a little thin but not too bad. The toilet in our room probably could use a new flapper also. Overall was a good stay for 1 night. They were able to give me a late checkout also which was much appreciated to not have to rush in the morning.
Bodde her 1 natt i november 2023

6/10 – Grei

Randy

Reiste med familie
Likte ikke: Renhold og romkomfort
Don’t waist your money
This place is not good, the sleeper sofa was dirty and gross, it needs to be replaced. You shouldn’t advertise the sleeper sofa , it is unusable, we had to use an air mattress for our kids. The dishwasher was broken. This place was not worth the price we paid. We will not stay here again. We should get part of our money back.
Bodde her 4 netter i november 2023

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Good but needs some work.
Its a great layout and location. However one of the remotes did not work, water on the floor in the bathroom, and ceiling in bathroom is leaking. We talked with the front desk and they will address it.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Leslie

Bodde her 2 netter i september 2023
Svar fra Tara den 2. okt. 2023
Dear Leslie,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 – Dårlig

Allister

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Tara den 2. okt. 2023
Dear Allister,Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

2/10 – Forferdelig

Stacie

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dirty and run down
Bodde her 3 netter i august 2023
Svar fra Tara den 2. okt. 2023
Dear Stacie,Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Utmerket

Mark

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juli 2023

6/10 – Grei

Verifisert reisende

Reiste med familie
Bodde her 3 netter i juli 2023

8/10 – Bra

Mohammed og Nlr

Bodde her 4 netter i juli 2023

6/10 – Grei

Suzette

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023

6/10 – Grei

Sd

Bodde her 1 natt i mai 2023

10/10 – Utmerket

Scott

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2023

10/10 – Utmerket

Debby

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay
The stay was wonderful. Beautiful room and friendly service.
Bodde her 2 netter i februar 2023

8/10 – Bra

Cindy

Bodde her 1 natt i februar 2023

10/10 – Utmerket

Sarahi

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
In the front desk was so friendly , smell clean
Bodde her 2 netter i desember 2022

8/10 – Bra

John

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Branson with friends
Very roomy and comfortable. Suggestions for improvement: softer toilet paper, lower bath gel, shampoo, conditioner dispensers in shower, fix toilet paper holder.
Bodde her 2 netter i november 2022

4/10 – Dårlig

Jana

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Dirty room - pet hair and trash under sofa, roll away lumpy and bad springs , broken exterior window, basketball court right outside window - noisy, shower design terrible - no curtain or door - water all over, layout of room not good for family as bathroom was through bedroom. Service was good. They tried.
Bodde her 2 netter i november 2022

6/10 – Grei

Kristen

Reiste med familie
Pool was filthy! No ice machine, heard kids, running & jumping from the floor above us. The trash can at the door we entered was overflowing the day we checked in 2 days later it was finally dumped!
Bodde her 3 netter i november 2022

8/10 – Bra

Alan

Reiste med familie
Likte: Personale og service og romkomfort
Bodde her 2 netter i november 2022

4/10 – Dårlig

Amy

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter
We drove all day and was expecting to check in at the time that was on my email confirmation. I went at 3pm and was told my room wasnt ready. I was told to give them another hour. So we come back an hour and half later and was told it still was not ready. I asked the front attendant if there was anything he could do and he said he vould cancel my reservation. I told him i would look for somewhere else and let him know. After calling hotels for 20 to 30 mins from my car in the parking lot. My only option was to wait or start driving the 30 mins to the next town. When i went back in my room was miraculously ready. Upon enter to the room its smelled like no one cleaned it. There was a mouse trap between the fridge and cabnet that my kids could have picked up. And the worst part was the pool didnt have heat. We found a pvc pipe in the deep end and the pool room was 55°. I felt like the morning staff were great but they left a maintenance man runningbthe front counter at check-in. Thats not okay.
Bodde her 1 natt i november 2022

6/10 – Grei

Michael

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
We had a king suite and the king mattress was extremely uncomfortable. We asked for sheets for the pull out sofa and we’re handed one flat sheet, no blankets, no pillows, we were told that was all they had. I was very disappointed in the lack of sheets and pillows for a room that was supposed to sleep 5.
Bodde her 1 natt i oktober 2022
Svar fra Customer Service den 24. okt. 2022
Thank you for sharing your feedback, Michael.We're disappointed to hear you were unsatisfied with your stay. We strive to provide our guests with a wonderful experience from beginning to end. Please know your feedback regarding our bedding will be addressed with the appropriate members of our team so we may improve for the future.We hope you'll give us another opportunity to provide you with the quality experience we're truly capable of sharing with our guests. Thank you again for the feedback.

6/10 – Grei

Jonathan

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
We didn’t get our room cleaned once and I had to set my trashcans out multiple times and had to get toilet paper and towels everyday. I put yes to cleaning services. There were 5 of us and we needed it. Also, the pool did not work the whole time we were there and weren’t even notified until we got there. I would have gone somewhere else. The hallways were hot and stunk as well.
Bodde her 5 netter i juli 2022

2/10 – Forferdelig

Velia J.

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2022

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The suite was spacious and comfortable. Very nicely decorated. We had a quiet and comfortable stay. Very pleased with everything.
Bodde her 1 natt i juni 2022

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Terrible. Plenty of other places to stay
Rooms had tons of dust everywhere. Baseboards were disgusting with 3 inches more of dust. Vents were the same. No air conditioning in the halls or main eating area, it was over 100° in the hall at times. Pool was small and filthy AND closed on and off. They didnt have a working hot tub ever. You have to request for your room to be cleaned 24 hours in advance. Clearly had never been cleaned before. Bathrooms are not disability friendly. They sent a wobbly chair to sit in the shower, as im disabled. The chair flipped and i hit my head. This was not a traditional hotel run by Marriott. Marriott should be embarrassed to run such a unclean hotel.
Bodde her 4 netter i juni 2022

10/10 – Utmerket

Pravinchandra og Fairview heights

Bodde her 1 natt i juni 2022

2/10 – Forferdelig

nancy

Bodde her 1 natt i juni 2022

4/10 – Dårlig

Nick

Reiste med familie og små barn, Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk staff was not very friendly or helpful when it came to customer service. My kids were super disappointed the pool was shut down in which we did not find out till we got there even though I called and asked. They left a pack n play in our room for my baby that was broken. when I asked the front desk they didn’t have any more left in the hotel nor seem to care my son kept hitting his head on the hard bar at the bottom of the pack n play. We were very disappointed in our stay and will no longer stay there in the future.
Bodde her 3 netter i mars 2022

4/10 – Dårlig

Karlton

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
I wish something was said prior to booking the room the pool was closed. It's spring break with 2 teenagers and expecting a pool, it was a disappointment.
Bodde her 4 netter i mars 2022

2/10 – Forferdelig

SANDRA

Reiste med familie og små barn
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
When we arrive they give me a study of the basement bathroom was dirty smell badly.Also they give me the suit wich i had not rented.after 3 hours waiting they give me another one but they charge extra.
Bodde her 1 natt i mars 2022

4/10 – Dårlig

Markjon

Reiste med familie og små barn
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The building is older and out of date. When we booked the kids only wanted an indoor pool. When we arrived it was “under renovation”. No one was working on it for the 5 days we were there. Someone including Expedia should have told us when we booked it. They gave us a small discount, but that didn’t matter to the kids of course. The door to enter constantly won’t open with key cards and had to get new key cards 3X—yes 3X! While waiting in a line of 4 people (only one worker at front desk) she felt the need to chat it up with a client—asking where they were from, etc. No one cares! Be friendly—check people in and that’s it—we’re all waiting in line (to not use the pool and get our keys reprogrammed).
Bodde her 4 netter i mars 2022

2/10 – Forferdelig

Trevor

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Business trip
Late arrival check in was slow. Shower had low pressure. Not as updated as other residence hotels in the area. But price was higher at this location
Bodde her 1 natt i oktober 2021

2/10 – Forferdelig

Jeffrey

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Don't Stay Here
We will never stay there again. They gave a us a room that smelled of smoke. When I called the desk they said they were booked and had no more rooms. Then we went in the bathroom and the ceiling was leaking water all over the toilet every time someone flushed above us. After I complained about that they somehow came up with a room.
Bodde her 3 netter i oktober 2021

6/10 – Grei

Brent

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og fasiliteter
The hotel was very outdated and didn't feel very clean in the room we had. We could hear the toilet flush and people walking around above us. Was very disappointed to find the pool and hot tub was down and was not able to get out of our reservation.
Bodde her 1 natt i september 2021
Svar fra Residence Inn Management den 30. sep. 2021
Thank you for your feedback. We do appreciate all feedback in order to improve guest satisfaction.

10/10 – Utmerket

Donna

Bodde her 1 natt i august 2021
Svar fra Residence Inn Management den 30. sep. 2021
We are glad you enjoyed your stay with us. We look forward to the pleasure of having you withus again on future trips to Branson.

10/10 – Utmerket

Cherie

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2021

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I have come to expect a good stay at any Marriot, but this was a horrible exception. There was a water leak in one of the bathrooms, dirty sheets on the bed, roaches in another bed, and the refrigerator was leaking and soaking the carpet. We were told they wouldn't have a maintenance person to help with our room until after our stay. It was a horrible experience and we ended up having to leave and find a different hotel for the night.
Bodde her 2 netter i juli 2021

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The basement rooms not good. Damp, smelly.... Common areas not any better
Bodde her 5 netter i juni 2021

8/10 – Bra

Verifisert reisende

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is one of the most expensive places my family has stayed at and overall it was nice, I did notice a few things that I thought were odd for the price of one night. Things like broken outlet covers, and a well slept-in pull out mattress in the couch. The overall experience was great but I was surprised by some of the little details.
Bodde her 1 natt i mars 2021

6/10 – Grei

Verifisert reisende

Bodde her 1 natt i mars 2021

6/10 – Grei

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
We made reservations for Thursday - Sunday and once we made it they only has us booked for Friday-Sunday , thank God I keep up with all my confirmation numbers and etc . They had no vacancy for that Thursday and told us there was nothing they could do , but once he realized they were at fault they called around to every hotel in Branson to find us somewhere to stay , after two hours finally found one and they covered the cost . Also , they didn’t have enough towels , they were out completely for awhile . Besides that , it’s an absolutely beautiful hotel and everything was lovely .
Bodde her 3 netter i mars 2021