Hoteller nær Box Canyon Falls Park

«Beautiful hotel with great ambiance. Owner was wonderfully helpful and informative. Quiet comfortable bed and room»

«Such an adorable place to stay. We loved it, no complaints!»

«This property's management is obviously more concerned about making a buck that providing any sort of customer service. Due to a wildfire in the area, I called the day of our check-in to request a cancellation or rebook to a different date. The highway leading into Ouray was closed and law enforcement was urging people to stay away. I was told that as I booked through Expedia it was impossible to change the reservation and that they had a clear policy of no refund less than 14 days out. I ...

«Good location. Within walking distance to everything.»

«We enjoyed Greg and Connie so much. So knowledgeable about the area on things to do and see and where to eat. House was beautiful and breakfast was so delicious!»

«One hot tub, of two was working. The room, while clean, needed some updating. Window treatments were not properly working. The television was not working. Hair dryer was not working. Cleaning staff were very helpful, when asked for extra soaps, towels, and coffees. The setting is idylic and picturesque.»

«Room was super cute and very clean. Enjoyed the fire pit too. A little out of the main town do it was quiet and peaceful.»

«Great place to stay, welcoming»

«The St. Elmo is under renovation. We were upgraded to a first floor suite which was nice. However, our stay was not as pleasant as the previous year because there was no breakfast included ... not even coffee in the morning. Last year there was a marvelous breakfast, but because the hotel is under renovation, the dining area was not available. I expect that everything will be outstanding once the renovation is complete.»

«Amazing customer service, wonderful attention to detail, historical charm, and loved the spa and restaurant! The treats in the room are a nice touch. Great location »

«The manager was very helpful at first. Then when we found the toilet in our room running constantly and not able to be flushed, he became almost completely unhelpful. He acknowledged that he knew about the toilet but there was nothing he could do. Finally, when pressed he said there was one other room that he could give us with 2 queen beds. The room was okay but smelled very stale, musty and old. The carpets were nasty. The hot tubs outside were not hot. When we went to check out the ...

«The person at check-in was too busy looking at their phone to acknowledge us. We finally had to ask if we needed to call the number listed on the back of the computer for help. Then gave us a hard time about checking in early when it was already 3:00, not crowded, and rooms available. Also asked if there were places to sit outside and he said no when both floors have chairs outside to look at the sights. Also outside needs some attention with dead plants or overgrown plants. He was not ...

«Very good for family, good breakfast but no markers on the food items, had to ask if items contain dairy, meat, eggs etc, Clean rooms, good amenities, we missed microwave for kids milk as the cafeteria was very far away, very scenic surrounded by tall mountains, close to all good eating places and hot springs. Parking was tight and limited, Overall recommended stay.»

«We liked the room but it was extremely hot and stuffy.»

«The hotel is perfectly situated next to the gondola and the staff are super helpful. Hotel room was huge and clean. They service the rooms daily and everything is in walking distance, but not right where the hustle and bustle is.The parking is a little funky, but if you buy parking, you can park underground, in the garage. We had an F150, so it was tight, but doable. Fabulous place to stay. We were there is Spring, but I can only imagine it's even better in the winter. There is a restaurant on ...

«Clean and comfortable»

«Proximity to Town was great. Staff were very friendly and accommodating. The back porch was the highlight of the room - great rocking chairs to sit in and watch, read, converse. .»

«The hotel has no front desk. You were supposed to recieve a code to the door of your room on a sms prior to check in, but we did not recieve any. This service does not work if you have a foreign phone number. Ended up standing out in the cold for one hour before We recived a code»