Hoteller nær Bowlero Chicopee

«We stayed here on April vacation and could not have been happier or more pleased on staying at this property. The check in was friendly and quick, my son loved the basketball hoop and pool area with plenty of towels on each chair. The room was great and everything was A+ »

«breakfast was good, room was large and clean. the outdoor patio was nice at night time for relaxing and having a few drinks. overall a nice hotel that i would stay at in the future.»

«The only thing I wasn’t slightly happy about was our room was right in front of the laundry room area and on certain occasions, the employees were standing near the door talking while trying to sleep. It’s a hotel I understand other than that. Super happy definitely will stay there again.»

«Place was awful. Didn't expect much at all, but far worse than I would have ever imagined. I plugged in the air conditioner and the outlet started to smoke Got a new room, should have gotten a different hotel Next room. Air conditioner couldn't be adjusted, the knob was broken. Turned on the microwave and blew a fuse. Tv wouldn't work»

«Problems with plumbing the place smelled funny there people living in the hotel It was a sad atmosphere, breakfast was more like snacks»

«We stay here when visiting our grandson and family. Always enjoy knowing HIE will be very good.»

«Very modern and bright. Very clean and quiet»

«Breakfast was exceptional. We couldn’t have been happier during our stay.»

«everything was wonderful!»

«Stayed here as part of a school event, so we had several rooms booked for a few days. The rooms were very dirty, especially the floors. The bathroom was fine but the floor was also dirty. I paid for an”upgrade”, but my room was no different than others. My room also had an odor, but after running the ac for a bit, it wasn’t as bad. A student said this was the worse hotel he has ever stayed at. I said I have stayed at worse but was almost just as worse. You get what you pay for. While we ...

«Nice staff need better breakfast »

«we had nothing»

«Okay I»

«Breakfast was excellent; room was very clean; parking was free. The staff were personable and helpful. The casino and restaurants were a short walk. Will definitely stay there again.»

«Clean and the staff was pleasant!»

«Yes but the staff was very very unprofessional »

«If you are a parent of autistic children this is not the hotel for you. You can hear everything from the room upstairs which I had no issue with because I don’t complain since I know what it’s like but the manager came to my room and instead of politely asking me what was going on or if she can help me in any way or relocate me if it was needed but she did not do that instead her tone was cold and very dismissive. It’s understandable that noises bother people but I cannot do anything with my ...