Hoteller nær Bounce House

«Had fleas in the room. (My wife got mad leaf early. Didn't even want to eat breakfast. Got bit on the back of my neck and arm. Got up in the morning they were in the tub and on the wash clothes that we had used. I killed a few. And put them in a plastic bag. An took them to the front. Spoke to a young lady at the front desk. And told her about the situation. No manger came to speak to me at all . Have not heard from them yet. And the young lady said that they would call.»

«For the price it was adequate. The room was clean, but shop worn. The amenities were a TV, a microwave, a hair dryer, and a small refrigerator. We only used the refrigerator, and it worked fine. The king size bed was not as firm as we like, but we both slept fine. The receptionist I would not characterize as a people person and English was a bit of a challenge for her. If you're looking for economic lodging for the night I'd recommend it. If you're looking for the grand hotel experience, ...

«The staff was great. The room was nice. The only thing I would say would be the pull out sofa bed mattress needs to be changed out.»

«The room was clean and most of the staff was very nice. It was a little noisy but sometimes you just have that in a busy hotel on a holiday weekend. They charged an refundable $100 fee for incidentals. Haven't received my refund yet. Hopefully this week.»

«The room was clean. The staff was friendly and helpful. I will definitely come back on my next trip.»

«The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The ...

«We were very impressed by this property. Staff was very helpful, rooms clean and well maintained. On site restaurant very convenient. Location central to greater Newport News area. Would definitely stay again.»

«What wasn’t to like»

«I'd say it was a rather low standard here. The beds are OK, the sheets are amazing but mattress a bit hard for my liking. The breakfast was appauling! There were 2 choices of cereal, a small waffle maker and 1 type of yoghurt - which was empty when we got there 40 minutes before it finished. Thats it!! We did not eat there, I've never seen anything that sad and lacking. The laundry room had no detergent of anything so you have to bring your own... »

«I had a very good experience. Here we ran into one problem where the toilet in our room some kind of way went out, and they immediately fixed it and put us in a different room no hassle whatsoever very friendly staff in the property was well kept we enjoyed all of the amenities the pool, & breakfast.»

«Worse hotel Iv ever stayed in . Broken ac ,dirty bathrooms ,outdated rooms ,bloody sheets ,3 room moves, a very unprofessional management team spend your money else where this place is a joke. I was very reasonable and respectful never caused an issue the owner is very disgusting hangs up the phone on customers and corporate doesn’t give a solution just very stand offish even lied and said I was still at the hotel when I checked out 8 hours after I arrived . do better .»

«The staff were polite, the room was clean. Breakfast was minimal, not much to choose from. So I skipped it while my husband had a yogurt and coffee. Parking was safe It was idea for us as we spent one night.»

«Clean»

«It felt like a halfway house. Drunken guests at 2am yelling. One guest had an ankle monitor. It was a different kind of stay.»

«I didn’t even make it five minutes before I was back at the front desk asking for a refund. The moment I opened the door to my room, it was immediately clear that no amount of sleep deprivation could make this acceptable. The condition of the room was genuinely shocking — not in a “budget hotel, manage your expectations” way, but in a “this should not be rented to human beings” way. Everything looked worn beyond the point of no return: the kind of wear that tells you maintenance hasn’t been a ...

«Roach infested»

«Staff and clean room.»

«Worst place ever»

«The hotel is nice, and everything we hoped for. But there is very limited possibilities with out a car. But no lack of parkingspaces. With 4 kids from 11 to 17 the hotel let us mix the rooms as we wished, very happy about that.»