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Anmeldelser av Hilton Garden Inn Boulder

3 out of 5
Hilton Garden Inn Boulder
2701 Canyon Boulevard, Boulder, CO

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 566 av totalt 870 anmeldelser." "
Rangering på 8 − Bra. 216 av totalt 870 anmeldelser." "
Rangering på 6 − Grei. 53 av totalt 870 anmeldelser." "
Rangering på 4 − Dårlig. 20 av totalt 870 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 870 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

May L Hårstad

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the room with all necessary facilities. However the bathroom sink was very high, and no vanity mirror was not ideal for a not-so-tall woman.
Bodde her 2 netter i desember 2021
Svar fra collin den 13. des. 2021
Thank you for your feedback and we hope that you will come stay with us again soon

10/10 – Utmerket

Diana

Likte: Overnattingsstedets bygg og tilstand
Beautiful everything
Bodde her 1 natt i mai 2024
Svar fra Fayth Frost Front Desk Supervisor den 28. mai 2024
Thank you so much for the feed back we hope to see you again soon!

10/10 – Utmerket

Rafael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
👍
Bodde her 1 natt i mai 2024
Svar fra Fayth Frost - Front Desk Supervisor den 23. mai 2024
Thank you so much for the feedback. We hope to see you again soon!

10/10 – Utmerket

Erin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Marcus den 19. mai 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

6/10 – Grei

Lee

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Marcus den 17. mai 2024
Thank you so much for your feedback. Please let us know if there is anything we could have done better to make your stay more enjoyable.

10/10 – Utmerket

Kody

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was excellent and very comfortable. We’d stay here again in an instant. Next time we’re in Boulder we know where to stay.
Bodde her 1 natt i mai 2024
Svar fra Fayth Frost Front Desk Supervisor den 14. mai 2024
We are so happy to hear! We will see you next time!

10/10 – Utmerket

Keely

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mai 2024
Svar fra Marcus den 14. mai 2024
Thank you so much for your feedback! We're glad you enjoyed your stay :)

8/10 – Bra

Peter

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A fine hotel in a generic mall area. The rooms were large, the prices were reasonable, the elevators were slow and didn’t always work. The breakfast was mediocre, eat somewhere else but we liked the hotel and wouldn’t mind staying there again.
Bodde her 3 netter i mai 2024
Svar fra Marcus den 11. mai 2024
Thank you for your feedback, and I apologize for the issues you experienced.

8/10 – Bra

Cody

Bodde her 1 natt i mai 2024
Svar fra Fayth Frost Front Desk Supervisor den 28. mai 2024
We love to hear the feedback thank you so much! We hope to see you again soon!

10/10 – Utmerket

Renee

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very clean! Many places have a musty stale odor behind the air fresheners they put in their venting systems, but this location smelled crisp and clean!
Bodde her 3 netter i mai 2024
Svar fra Marcus den 11. mai 2024
Thank you so much for your feedback! We're glad you enjoyed your stay.

8/10 – Bra

Rachel Ann

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice stay but breakfast served a little late.
Bodde her 5 netter i april 2024
Svar fra Marcus den 29. apr. 2024
Thank you so much for your feedback! I do apologize for the inconvenience with breakfast.

10/10 – Utmerket

Adam og Erie

Bodde her 2 netter i april 2024
Svar fra Marcus den 17. mai 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

8/10 – Bra

Matt

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really enjoyed the stay here. Overall, a very nice hotel with some fun little unique aspects that really set it apart. Was a little disappointed by how small the gym was and it caught me offguard that we had to pay $22 a night for parking. During our stay in April, the pool was also closed down something if we had known we would not have booked the hotel because my daughter enjoys hotel swimming :-) Also no free continental breakfast.
Bodde her 3 netter i april 2024
Svar fra Marcus den 26. apr. 2024
Thank you so much for your feedback! I do apologize for these inconveniences. Our pool is back up and running, and there are some online rates that include breakfast for just about 10 extra per night. Please let us know if there is anything else we can do to help improve your stay in the future!

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Na
Bodde her 1 natt i april 2024
Svar fra Marcus den 26. apr. 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

10/10 – Utmerket

Antigone

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good customer service
Bodde her 1 natt i april 2024
Svar fra Aryan Hollis den 20. apr. 2024
Thank you so much for your feedback! We are so happy that you enjoyed your stay with us. We hope your travels bring you back through Boulder so we can host you again!

10/10 – Utmerket

Cheryl

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a wonderful visit to Boulder
Bodde her 3 netter i april 2024
Svar fra Fayth Frost - Front Desk Supervisor den 17. apr. 2024
I am so happy to hear you had an amazing experience with us. We hope to see you again soon!

10/10 – Utmerket

Laura

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful
Bodde her 1 natt i mars 2024
Svar fra Marcus den 11. apr. 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

8/10 – Bra

Albert Anthony

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sll round good hotel
Bodde her 3 netter i mars 2024
Svar fra Marcus den 11. mars 2024
Thank you for your feedback! We're glad you enjoyed your stay!

10/10 – Utmerket

Sara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Proximity to CU Boulder was perfect.
Bodde her 3 netter i mars 2024
Svar fra Marcus den 5. mars 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

10/10 – Utmerket

Jake

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, great fitness center, great breakfast buffet, super service.
Bodde her 2 netter i mars 2024
Svar fra Marcus den 5. mars 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

10/10 – Utmerket

Caryn

Bodde her 2 netter i februar 2024
Svar fra Marcus den 11. apr. 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

10/10 – Utmerket

DOUGLAS

Bodde her 1 natt i februar 2024
Svar fra Marcus den 22. feb. 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

8/10 – Bra

chau

Bodde her 2 netter i februar 2024
Svar fra Joe S. den 22. mars 2024
chau,Thank you for the positive review.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 – Utmerket

Tamara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A very clean and modern hotel with friendly staff!
Bodde her 1 natt i januar 2024
Svar fra Joe S. den 12. feb. 2024
Tamara,Thanks for the excellent review. We appreciate the kind words about the property and staff service.ThanksJoe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

8/10 – Bra

Pavan

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Nice
Bodde her 1 natt i desember 2023
Svar fra Marcus den 10. feb. 2024
Thank you for your feedback! We're glad you enjoyed your stay.

10/10 – Utmerket

Helga

Great customer service and location
Bodde her 2 netter i februar 2024
Svar fra Marcus den 5. feb. 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

10/10 – Utmerket

Sasha

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel staff was awesome! Great bartender in the evenings.
Bodde her 3 netter i januar 2024
Svar fra Marcus den 31. jan. 2024
Thank you so much for your feedback! We're glad you enjoyed your stay,

8/10 – Bra

Jackie

Likte: Fasiliteter
Nice place
Bodde her 1 natt i januar 2024
Svar fra Marcus den 31. jan. 2024
Thank you for your feedback! We're glad you enjoyed your stay.

2/10 – Forferdelig

Mary

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This is an extremely tacky hotel. I hade to move twice to get a room with airconditioning. When I returned to the last room it was 80 degrees. The ice machines don't work. The last straw was when I got into bed - It smelled. The pillows stank! There were several other problems I left early and they wouldn't refund my money although I left for cause. Stay away!!!
Bodde her 2 netter i januar 2024
Svar fra Marcus den 26. jan. 2024
I do apologize for these various issues that presented themselves throughout your stay. We do hold ourselves to a higher standard of service. I appreciate you bringing these concerns to our attention so we can help prevent these issues from occurring in the future.

8/10 – Bra

Toi

Forretningsreisende
Likte: Renhold
Likte ikke: Fasiliteter
The hotel was clean and offered a unique inviting charm. The staff were friendly. However, what mattered most was comfort, like adequate heating which this hotel did not provide. Either the thermostat was not working or the hotel had it set so guest could not adjust it. Also, the internet was inconsistent.
Bodde her 1 natt i januar 2024
Svar fra Marcus den 26. jan. 2024
Thank you for your feedback! I do apologize about the thermostat and internet inconsistencies. Thank you for letting us know so we can provide a better guest experience in the future.

6/10 – Grei

Kerri

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Property is nice, but maintenance and quality are poor. There was only one operating elevator for the entire hotel, and the staircases were not even an option since they are only for emergency exit to outside, and the temperature was -10. Our bathroom barn door did not close at all, and maintenance left us waiting until 10:30pm at which point the front desk finally offered to move us to a new room. Other issues: phone didn’t work in the room. Parts of shower fixture fell off when used.
Bodde her 1 natt i januar 2024
Svar fra Marcus den 26. jan. 2024
I do apologize for these inconveniences during your stay. I appreciate the feedback as it will help us provide a better guest experience in the future!

10/10 – Utmerket

Guillermo

Bodde her 3 netter i januar 2024
Svar fra Joe S. den 11. jan. 2024
Guillermo,Thanks for the excellent review.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 – Utmerket

Natalie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The breakfast option(s) that were paid for, mediocre at very best. The most bland (both of us agreed) I’ve had in a long time! I wouldn’t complain if it wasn’t charged for on top of the room price, however, our bartender/ server lady, Betty was so sweet and attentive. Besides that, 10/10 rate of our stay, and12/10 rating of Betty. Thank you!!🙏
Bodde her 1 natt i januar 2024
Svar fra Joe S. den 11. jan. 2024
Natalie,Thank you for the excellent rating and sharing some feedback regarding the quality of food and beverage. We are thrilled to see Betty Carol standout and will see if we can raise our food quality to her service quality.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 – Utmerket

Rebecca

Bodde her 3 netter i januar 2024
Svar fra Marcus den 31. jan. 2024
Thank you so much for your feedback! We're glad you enjoyed your stay.

10/10 – Utmerket

Sean

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Joe S. den 11. jan. 2024
Sean,Thanks for the excellent rating.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 – Utmerket

Guillermo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i desember 2023
Svar fra Joe S. den 11. jan. 2024
Guillermo,Thanks for the outstanding review. We appreciate you staying with us.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 – Utmerket

Laura

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Joe S. den 11. jan. 2024
Laura,Thank you for the great rating. We appreciate your business and thank you for staying with us.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 – Utmerket

Patrick

Bodde her 3 netter i desember 2023
Svar fra Marcus den 26. jan. 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

10/10 – Utmerket

Todd og Seattle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Joe S. den 30. des. 2023
Todd,Thanks for the excellent review.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

2/10 – Forferdelig

John

Bodde her 1 natt i desember 2023
Svar fra Joe S. den 30. des. 2023
John,Sorry to see we missed the mark during your visit. We apologize for falling short of your and our expectations. Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 – Utmerket

Amie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Marcus den 29. des. 2023
Thank you so much for your feedback! We're glad you enjoyed your stay!

10/10 – Utmerket

mike

Likte: Renhold og personale og service
Bodde her 1 natt i desember 2023
Svar fra Marcus den 29. des. 2023
Thank you so much for your feedback! We're glad you enjoyed your stay!

6/10 – Grei

Jennifer

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Joe S. den 13. des. 2023
Jennifer,Sorry we missed the mark during your visit.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

8/10 – Bra

Mary

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel, no perks
Nice hotel, great location for attending a play at the Dairy Arts Center. But why do fancier hotels charge you for things that less expensive hotels give you for free?! That included internet (unless I sign up for their honors program), parking and a mediocre breakfast buffet.
Bodde her 1 natt i desember 2023
Svar fra Joe S. den 5. des. 2023
Mary,Thank you for the positve feedback and sorry we fell short in a few areas. Many of the added charges are optional items that are required to charged based on the hotel name but certainly understand it does make it confusing. We thank you for staying with us.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

8/10 – Bra

Elisabeth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good location
Everything was very nice and I will stay here again. I only took off a star because coffee maker and gym facilities often seemed to mostly work. But, often some part of it was broken or didn’t work. i.e. coffee machine turned on, but didn’t brew. But, there was always coffee in the lobby, so not really an inconvenience
Bodde her 3 netter i desember 2023
Svar fra Joe S. den 5. des. 2023
Elisabeth,Thank you for the positive review and noting a few of the items that we were not in working order. We will share that with the team. Thank you again for staying with us.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

6/10 – Grei

Maria

Bodde her 2 netter i desember 2023
Svar fra Marcus den 29. des. 2023
Thank you for your feedback. Please let us know next time you stay if there's anything we can do better :)

10/10 – Utmerket

Marios og Surrey

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, safe and pleasant. What more could you ask for?
Bodde her 2 netter i desember 2023
Svar fra Joe S. den 5. des. 2023
Marios,Thanks for the 5 star review and thrilled the hotel worked so well for you.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 – Utmerket

Toshiaki

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Joe S. den 28. nov. 2023
Toshiaki,Thank you for the 5 star rating.ThanksJoe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 – Utmerket

Nicole

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Marcus den 6. nov. 2023
Thank you so much for your feedback! We're glad you enjoyed your stay!

8/10 – Bra

Patrick og Washington

Bodde her 1 natt i oktober 2023
Svar fra Joe S. den 27. nov. 2023
Patrick,Thank you for the positive rating.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn