Eksteriør

Anmeldelser av The Row Hotel at Assembly Row, Autograph Collection

4 out of 5

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 768 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 144 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 48 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 24 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 1000 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Robert Mabry Dacus, og Lenoir

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed the property and quiet, comfortable room. Staff was accommodating and professional.
Bodde her 2 netter i mai 2024
Svar fra Deepa den 17. mai 2024
Good evening,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

10/10 – Utmerket

Lorraine

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful hotel!
Bodde her 1 natt i mai 2024
Svar fra Deepa den 11. mai 2024
Hi Lorraine,Thank you very much for staying with us. We appreciate your ratings and looking forward to welcome you back.

10/10 – Utmerket

Selena og Owensboro

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, convenient, a lot of shopping and dining options. The hotel was very unique, trendy, clean and staff were friendly and accommodating.
Bodde her 2 netter i februar 2024
Svar fra Deepa den 11. mai 2024
Hi Selena,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

10/10 – Utmerket

Haithm

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Bodde her 1 natt i april 2024
Svar fra Andrii den 2. mai 2024
We thank you for your kind feedback :)

10/10 – Utmerket

Abra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My 2nd time staying here and it has been a great experience.
Bodde her 3 netter i april 2024
Svar fra Deepa den 29. apr. 2024
Hi Abra,Thank you for staying with us again. We appreciate your ratings and review. We look forward to welcome you again.

10/10 – Utmerket

Gina

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Such a clean safe area with great shopping and dining choices. Walkable to Lego Discover Center. Even after we checked out, they allowed us to keep our car while we continued our day. The staff were all friendly and helpful. The pool area was clean and my grandson had so much fun. The breakfast had wonderful choices and we were impressed with the quality. I highly recommend making this a choice when staying in the Assembly Row area.
Bodde her 1 natt i april 2024
Svar fra Deepa den 28. apr. 2024
Hi Gina,Thank you for staying with us. We appreciate your ratings and wonderful review. Looking forward to welcome you back.

8/10 – Bra

Jehu

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i april 2024
Svar fra Andrii den 23. apr. 2024
Thank you for your kind feedback!

10/10 – Utmerket

Jennifer

Reiste med familie og små barn, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was perfect for our trip into Boston, easy to find, lots of walkable restaurants and shops, and very accommodating staff.
Bodde her 1 natt i april 2024
Svar fra Deepa den 21. apr. 2024
Hi Jennifer,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

10/10 – Utmerket

Kerrin

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Deepa den 21. apr. 2024
Hi Kerrin,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

10/10 – Utmerket

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location, easy to get into the city
Bodde her 2 netter i april 2024
Svar fra Deepa den 18. apr. 2024
Hi James,Thank you for staying with us and appreciate your ratings. Looking forward to welcome you back.

10/10 – Utmerket

Sâmia

Bodde her 2 netter i april 2024
Svar fra Andrii den 8. mai 2024
Dear Samia,thank you for your kind review! We are glad to know that you had a great stay with us.,

10/10 – Utmerket

Yang

Bodde her 1 natt i april 2024
Svar fra Andrii den 2. mai 2024
Dear Yang,thank you for your top review!

10/10 – Utmerket

Kathyana

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love the row hotel, 6 time staying there and I enjoy being there. Perfect location for a staycation. Wish they have breakfast included.
Bodde her 2 netter i april 2024
Svar fra Deepa den 9. apr. 2024
Hi Kathyana,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

10/10 – Utmerket

Byounggon

Bodde her 1 natt i mars 2024
Svar fra Andrii den 26. apr. 2024
Thank you for your TOP review! we look forward to welcoming you back soon.

10/10 – Utmerket

Faiq

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
-
Bodde her 1 natt i mars 2024
Svar fra Deepa den 30. mars 2024
Hi Faiq,Thank you for staying with us. We appreciate your ratings. Looking forward to welcome you back.

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Andrii den 29. mars 2024
Good morning, David, we thank you for your TOP Score!

10/10 – Utmerket

charles

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Just a great atmosphere.
Bodde her 1 natt i mars 2024
Svar fra Deepa den 25. mars 2024
Hi Charles,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

10/10 – Utmerket

Shayna

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was in a great location. Lots of shops and restaurants, even a drugstore and grocery within walking distance. Hotel facilities were very nice. They were very accomodating and got me checked in early. I don't have any complaints.
Bodde her 2 netter i mars 2024
Svar fra Deepa den 25. mars 2024
Hi Shayna,Thank you for staying with us. We appreciate your ratings and we are happy that the location was convenient for you. We can't wait to welcome you back.

10/10 – Utmerket

brendan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Deepa den 20. mars 2024
Hi Brendan,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

10/10 – Utmerket

Antoine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Despite being Expedia sort of messing up the start of the trip, the staff and night manager went above and beyond and really made for a great stay. Really a stunning property and around everything. Parking and valet can be pricy per night, but if splurging, worth it.
Bodde her 1 natt i mars 2024
Svar fra Deepa den 20. mars 2024
Hi Antoine,Thank you for choosing us and thank you for rating us. We are happy that the staff was able to help you. We look forward to welcome you back.

10/10 – Utmerket

Jacqueline

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Lulu was super nice and helpful
Bodde her 1 natt i mars 2024
Svar fra Deepa den 20. mars 2024
Hi JacquelineThank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

10/10 – Utmerket

Nicole og Norwich

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, modern, conveniently located hotel with friendly staff. We truly enjoyed our stay!
Bodde her 1 natt i mars 2024
Svar fra Andrii den 16. mars 2024
Dear Nicole, we appreciate your TOP score!

10/10 – Utmerket

Dustin

Bodde her 1 natt i mars 2024
Svar fra Deepa den 2. apr. 2024
Hi Dustin,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

10/10 – Utmerket

Laura

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was perfect. Beautiful hotel in a great location.
Bodde her 1 natt i mars 2024
Svar fra Andrii den 16. mars 2024
Dear Laura, thank you so much for your kind feedback. We are glad to hear that you have enjoyed your stay with us.

4/10 – Dårlig

Walter

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
My room was on the 4th floor. When we arrived and walking to our room on the 4th floor 1/2 way there we smelled pot in the hallway. We went to diner and came back by 8:30. While we were in our room getting ready for bed ,pot smell was pretty strong coming in. My wife stuck her head into the hallway and again pretty strong. Shouldn’t have to breath pot while in your room that you are paying good money.
Bodde her 1 natt i mars 2024
Svar fra Christopher den 11. mars 2024
Dear WalterThank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Ensuring a pleasant and comfortable environment for all our guests is of utmost importance to us.Please rest assured that we take reports of smoking very seriously, and we have strict policies in place to prevent such occurrences. We conduct regular patrols and employ various measures to deter smoking in the hotel premises. Your comments have been shared with our team, and we will reinforce our efforts to maintain a smoke-free environment.We understand your frustration and regret that your experience fell short of your expectations. We hope you will give us another opportunity to provide you with the exceptional stay you deserve.If there's anything else we can assist you with, please don't hesitate to reach out to us directly.Warm regards,Christopher

10/10 – Utmerket

Michael J

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best place to stay in the area!!
Bodde her 2 netter i mars 2024
Svar fra Christopher den 4. mars 2024
Dear Michael, Thank you so much for your glowing review! We're delighted to hear that you consider us the best place to stay in the area. It's truly rewarding to know that we've met your expectations.We hope to have the pleasure of hosting you again soon!Warm regards,Christopher

10/10 – Utmerket

Milena

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall a great experience. Will stay here again as well as recommend it to friends and family.
Bodde her 2 netter i mars 2024
Svar fra Christopher den 4. mars 2024
Dear Milena, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a great stay and that you plan to return in the future. Your recommendation to friends and family means a lot to us.We look forward to welcoming you back soon!Warm regards, Christopher

4/10 – Dårlig

Jenna

Reiste med familie og små barn
Likte ikke: Overnattingsstedets bygg og tilstand
There was a loose elevator panel that almost fell on my son, my husband and another gentleman in the elevator stopped it from falling on him. As soon as we were telling the front desk it needed some attention it slammed down and fell on someone else. It was quickly fixed and the staff offered $10 off breakfast which was very kind. Another thing I didn’t love were the hidden fees, the $55 parking, the $150 deposit at check in.. we grabbed a few gatorades. Overall, beautiful area and very safe and clean but not sure I’d go back.
Bodde her 1 natt i mars 2024
Svar fra Andrii den 5. mars 2024
Dear Jenna,Please accept my apologies for the inconvenience that you have experienced at the elevator. I will make sure to speak with my director of Engineering so can take a closer look at your feedback. In regards to the Security deposit and Valet parking fees - we strive to be transparent regarding the fees and extras that can be authorized or charged at the hotel and this section is conveniently located under "Important Information". We do hope to welcome you back again soon.

10/10 – Utmerket

Rafena

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff
Bodde her 2 netter i mars 2024
Svar fra Christopher den 4. mars 2024
Dear Rafena, Thank you for your kind words about our staff! We take pride in providing friendly and attentive service to all our guests. Your feedback means a lot to us and we hope to welcome you back soon.Best regards,Christopher

10/10 – Utmerket

Ashley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Andrii den 29. feb. 2024
Thank you for your kind feedback!

6/10 – Grei

Kathryn

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
We had a good stay. The only criticism is there were many unruly noisy families with kids. Literally running in the halls and yelling Mommy down the hall at 11 PM. Very noisy. Maybe there should be adult only floors. Parent think this running and yelling in halls is ok I. Guess. Ugh.
Bodde her 1 natt i februar 2024
Svar fra Christopher den 26. feb. 2024
Dear Kathryn, Thank you for taking the time to share your experience with us. We're glad to hear that overall you had a good stay. We apologize for the inconvenience caused by the noise from other guests, particularly the unruly behavior of some families. Your feedback regarding the possibility of adult-only floors is duly noted and will be taken into consideration as we continuously strive to improve our guests' experiences. We appreciate your understanding and hope to welcome you back for a more peaceful stay in the future.Best regards,Christopher

10/10 – Utmerket

Brianna

Bodde her 1 natt i februar 2024
Svar fra Deepa den 20. mars 2024
Hi Brianna,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

10/10 – Utmerket

Preston

Bodde her 1 natt i februar 2024
Svar fra Deepa den 20. mars 2024
Hi Preston,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

8/10 – Bra

Ada

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Deepa T den 26. feb. 2024
Hi Ada,Thank you for choosing us. We appreciate your ratings. Looking forward to welcome you back.

10/10 – Utmerket

Frances

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The decor is uniquely chic
Bodde her 1 natt i februar 2024
Svar fra Andrii den 24. feb. 2024
We thank you for your kind feedback!

8/10 – Bra

Gregory og Manhattan Beach

Bodde her 5 netter i februar 2024
Svar fra Deepa den 20. mars 2024
Hi Gregory,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

10/10 – Utmerket

Karen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay
It was wonderful. I love the location, the ease of finding good food and fun things to do nearby, the ease of getting into the city, and especially how comfortable and nice it is. I love the pool. I love the hang out spaces. The food is good. I definitely recommend it.
Bodde her 1 natt i februar 2024
Svar fra Andrii - AGM den 20. feb. 2024
Dear Karen, thank you so much for your kind review. We are so happy to hear that you have enjoyed the location of our property and you had the opportunity to try our amenities such as the pool and public spaces. Our Chef cannot thank you enough for the great compliment regarding the food, he will make sure to share your review with the team. We look forward to welcoming you back soon!

10/10 – Utmerket

Marjorie Cajuste

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Andrii den 20. feb. 2024
thank you for your TOP review!

10/10 – Utmerket

Victoria

Bodde her 1 natt i februar 2024
Svar fra Deepa den 20. mars 2024
Hi Victoria,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

10/10 – Utmerket

Brittany

Bodde her 2 netter i februar 2024
Svar fra Andrii den 21. mars 2024
Thank you for your TOP score!

10/10 – Utmerket

Pete og Rochester Hills

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really nice place to stay. There was a ton of stores and restaurants!
Bodde her 2 netter i februar 2024
Svar fra Deepa den 6. feb. 2024
Hi Pete,First of all thank you very much for staying with us. We appreciate your ratings. We are glad you found the hotel nice as well as the area. We look forward to welcome you back.

8/10 – Bra

Stacy Vincent

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Parking cost isn’t nice coming from a place with free parking and rooms could be bigger for a double room with more then 2 guest.
Bodde her 3 netter i februar 2024
Svar fra Christopher den 5. feb. 2024
Dear Stacy,Thank you for taking the time to share your feedback with us. We appreciate your input regarding parking costs and room size for double occupancy. We understand that coming from a location with free parking may be an adjustment, and we apologize for any inconvenience caused. Your comments about room size are duly noted, and we will certainly take them into consideration as we strive to enhance our guests' experience.We value your perspective and hope to have the opportunity to welcome you back in the future.Best regards,Christopher

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Deepa den 5. feb. 2024
Good afternoon,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you again.

10/10 – Utmerket

Stephanie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, friendly staff, beautiful hotel
Bodde her 1 natt i februar 2024
Svar fra Deepa den 5. feb. 2024
Hi Stephanie,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you again.

8/10 – Bra

Karina

Likte: Renhold
Bodde her 1 natt i februar 2024
Svar fra Deepa den 5. feb. 2024
Hi Karina,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you again.

8/10 – Bra

Antone

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient location with lots of shopping and restaurant options within walking distance. This location is also walking distance to the orange line train line. There is a parking garage next to the hotel with reasonable daily parking rates but street meters are free from 8pm-8am. The higher floors have less noise from the foot and vehicle traffic beloŵ.
Bodde her 1 natt i februar 2024
Svar fra Christopher den 5. feb. 2024
Dear Antone,Thank you for sharing your positive experience with us! We're delighted to hear that our convenient location, surrounded by shopping and dining options, met your expectations. It's great to know that our proximity to the orange line train and the nearby parking options, including the reasonably priced garage and free street meters added to the convenience of your stay.We appreciate your note about the quieter atmosphere on the higher floors, and we're pleased that you enjoyed a comfortable stay. We look forward to hosting you again in the future!Best regards,Christopher

10/10 – Utmerket

Steffan

Bodde her 1 natt i januar 2024
Svar fra Deepa den 20. mars 2024
Hi Steffan,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

10/10 – Utmerket

Arman

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Deepa den 30. jan. 2024
Hi Arman,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you again.

10/10 – Utmerket

Yimall

Bodde her 2 netter i januar 2024
Svar fra Deepa den 30. jan. 2024
Hi Yimall,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you again.

10/10 – Utmerket

Andrea

Reiste med familie og små barn
Likte: Personale og service og overnattingsstedets bygg og tilstand
Excelent hotel
Bodde her 2 netter i januar 2024
Svar fra Deepa den 30. jan. 2024
Hi Andrea,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you again.