Fasilitet på overnattingsstedet

Anmeldelser av The Liberty, a Marriott Luxury Collection Hotel, Boston

5 out of 5

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 637 av totalt 1007 anmeldelser." "
Rangering på 8 − Bra. 185 av totalt 1007 anmeldelser." "
Rangering på 6 − Grei. 83 av totalt 1007 anmeldelser." "
Rangering på 4 − Dårlig. 57 av totalt 1007 anmeldelser." "
Rangering på 2 − Forferdelig. 45 av totalt 1007 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Johan Peter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2019
Svar fra The Liberty Hotel den 20. mai 2019
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2019
Svar fra The Liberty Hotel den 20. mai 2019
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Georg Alexander

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2018
Svar fra Phil G. den 9. okt. 2018
Thank you for sharing this review with us!

2/10 – Forferdelig

kamlesh

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jerry

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All workers were helpful and polite.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Felicia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Dominick

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Liberty is a great hotel. We have stayed many times and will return again.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Luisa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Liberty was beautiful. They had some life music and the restaurants are amazing
Bodde her 1 natt i mai 2024
Svar fra Property Management den 14. mai 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

2/10 – Forferdelig

Teresa

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was loud and we were put in a room next to an air conditoner system that vibrated the entire night keeping us up.
Bodde her 1 natt i april 2024
Svar fra Property Management den 14. mai 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

2/10 – Forferdelig

Gila

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Don’t even think about it. Horrible in every way. Bad service, nothing works in the room. Looks old ad dirty. No phone to communicate, they could not instal a phone in 5 nights. Very noisy, you can hear everything from the room next door. House keeping never arrived after asking more than 4 times. Horrible.
Bodde her 1 natt i april 2024
Svar fra Property Management den 2. mai 2024
Thank you for your review Gila. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

10/10 – Utmerket

Rebecca

Bodde her 8 netter i april 2024

10/10 – Utmerket

Dorhys

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Came in for one night for my boyfriend’s birthday and we were welcomed with a glass of champagne, the staff was very nice. Definitely will come back.
Bodde her 1 natt i april 2024
Svar fra Property Management den 2. mai 2024
Thank you for your feedback! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

6/10 – Grei

Charlene

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I stayed here because it was close to hospital. Very expensive for dining , drinks , etc., but I guess that is what you get in the city.
Bodde her 1 natt i april 2024
Svar fra Property Management den 22. apr. 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 – Utmerket

Penny og Vankleek Hill

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
So cool being in an old jail
Bodde her 2 netter i april 2024
Svar fra Property Management den 18. apr. 2024
Thank you for sharing your positive experience with us and with your fellow travelers. We’re thrilled to hear you enjoyed our unique style and atmosphere. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 – Utmerket

Terry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Property Management den 22. apr. 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 – Bra

Paul

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
did not like escalator was blocked off, seemed crazy not to leave it open to walk up. it was unsightly and pointless,slowed the elevators up by increasing usage. my other complaint was no drawer at front desk to break bills, I had to use ATM to get tip cash(cost me 5 bucks) both small things, but a very easy fix with little effort
Bodde her 2 netter i april 2024
Svar fra Property Management den 18. apr. 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

8/10 – Bra

Oladeji

Bodde her 2 netter i april 2024
Svar fra Property Management den 14. mai 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 – Utmerket

Erin

Bodde her 1 natt i april 2024
Svar fra Property Management den 14. mai 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Utmerket

Carolina

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good
Bodde her 3 netter i april 2024
Svar fra Property Management den 15. apr. 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

4/10 – Dårlig

David og East Hampton

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Third time we stayed. This time the room wasn’t clean and the room felt tried
Bodde her 1 natt i april 2024
Svar fra Property Management den 9. apr. 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

8/10 – Bra

Nancy

Bodde her 1 natt i april 2024
Svar fra Property Management den 1. mai 2024
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

4/10 – Dårlig

Jennifer

Reiste med familie
Likte: Renhold
Very disappointing stay. Hotel operates a night club in the lobby on Friday and Saturday nights. Not one singke staff oerson made us aware. The musuc was so loud, it could be heard clearly in our room and the bass from the music, reverberated through the room. With an early morning surgery at MGH next mirning, this was kess than ideal. If we were made aware I would have stayed somewhere else. We will never be back. Simply an awful experience.
Bodde her 4 netter i mars 2024
Svar fra Property Management den 9. apr. 2024
Thank you for your review, Jennifer. We are so sorry to learn of the issues you had during your visit and sincerely apologize for the noise disturbances you dealt with. We will certainly be discussing your comments with our team as we continually work to improve in all areas. We hope you will give us another chance to host you again in the future.

10/10 – Utmerket

Clifford

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property and amazing place for late night food and drinks!!!!
Bodde her 1 natt i mars 2024
Svar fra Property Management den 1. apr. 2024
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 – Utmerket

William

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful
Bodde her 1 natt i mars 2024
Svar fra Property Management den 1. apr. 2024
Thank you so much for your 5-star review! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

8/10 – Bra

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good hotel, great bar, loud area, very expensive for limited amenties
Bodde her 2 netter i mars 2024
Svar fra Property Management den 25. mars 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 – Utmerket

Alice

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Liberty was a great place to stay. Conveniently located next to Mass. Gen., restaurants and shopping. Everyone was so polite and helpful.
Bodde her 4 netter i mars 2024
Svar fra Property Management den 25. mars 2024
Our team is thrilled to learn about your amazing experience with us! Thank you so much for sharing your positive feedback, as well as highlighting our polite and helpful service. It would be an honor to welcome you back again in the future!

8/10 – Bra

Bridget

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay, near MGH so many sirens.
Bodde her 1 natt i mars 2024
Svar fra Property Management den 25. mars 2024
Thank you for taking the time to review our hotel. We truly appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

10/10 – Utmerket

Joao Paulo

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Fun
Bodde her 1 natt i mars 2024
Svar fra Property Management den 11. mars 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 – Bra

Raminder

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Property Management den 11. mars 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 – Utmerket

Jennifer og Malden

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I only live about 8 miles away from the Liberty, but have stayed there on two separate occasions in the last several months. The rooms are comfortable, well appointed, and many have nice views of the city and Charles River. There’s a great bar area, and I’ve eaten in all the restaurants there…the food options are delicious. The only small drawback is the plumbing seems slow/clogged…not to a terrible degree but in both rooms I had I noticed slow drainage in the bathroom sinks. The room I had a few months ago was quite sluggish and the staff worked immediately to correct it when I mentioned it. Last night I did not notify the staff about it because it was minor. The shower and tub was fine so overall no complaints.
Bodde her 1 natt i februar 2024
Svar fra Property Management den 11. mars 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 – Utmerket

Justin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful historic hotel with several bars and restaurants on the property. Beautiful lobby with many spaces to hang out, have a drink, people watch. Saturday night had vibrant night life with a DJ and a busy bar scene (which didn’t affect us at all in our room - was entirely quiet). Highly recommend to stay here!
Bodde her 1 natt i februar 2024
Svar fra Property Management den 11. mars 2024
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

2/10 – Forferdelig

Elisabeth

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Better options
The rooms were not ready at 4 and 5pm. We were told that some people had priority and they could check out basically whenever. I’m not sure what the point of reservations are if you can not get into your room until basically nighttime. Beds were not comfortable. Couch leather was peeling. Just a bit grimey? It’s a hotel that hasn’t been updated since it opened, 10, 20 years ago now?
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 28. feb. 2024
Thank you for your informative review Elisabeth. Please accept our sincerest apologies for the poor first impression. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. We have no excuse for our lapses or imperfections but constantly strive to make our guest journey better and hope you will give us another try to witness our positive changes. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

8/10 – Bra

scott

Likte: Renhold og personale og service
Extremely nice room. Beautiful view. Beds were not that comfortable.
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 21. feb. 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 – Utmerket

Naide

Bodde her 1 natt i februar 2024
Svar fra Property Management den 25. mars 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

2/10 – Forferdelig

Irwin

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had three rooms for our family – our first room smelled like cigarettes and the bathroom had cigarette ashes on the floor. We changed our room to 713. My 13-year-old son was in 722 but the key would not work. We tried 4 times making new keys and each time the door would not unlock. Each time I would get new keys, come down to the front desk and return with a set of keys that did not work. Finally a housekeeper walked by and offered to open the door. Our new room in 713 had plumbing issues with the toilet water coming up without even flushing it. I asked the front desk to fix this while we were out shopping. When we returned in the afternoon around 3pm – our room was cleaned but the toilet was overflowing with brown water from the plumbing. Andrew was on duty and apologized profusely and offered to move us to 806. That room was better, and the plumbing worked. Believe it or not – the heating did not work which we found out when we went to bed – unless you maxed it out to 80 degrees and it would come on for 5 minutes. We called the front desk and they sent up two thin blankets.
Bodde her 2 netter i november 2023
Svar fra Hotel Management den 14. feb. 2024
Thank you for taking the time to share your honest feedback. We are disheartened to hear that we fell short in multiple areas throughout your visit and that your experience did not match your expectations. We appreciate your feedback immensely and can assure you that we will do everything in our control to rectify your concerns from this recent visit. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you in the future.

8/10 – Bra

Sean

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was impossible to find in traffic...Once i came into Boston it took me over an hour to ,locate and get to Hotel using GPS--
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 14. feb. 2024
Thank you for taking the time to share your experience with us. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

10/10 – Utmerket

Tammy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 14. feb. 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Utmerket

Matthew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 5. feb. 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 – Utmerket

David

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best place in Boston for having everything at your reach! Clubs, dinning, sites etc!
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 5. feb. 2024
Thank you for sharing your positive experience with us David! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Utmerket

Anne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great spot !
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 5. feb. 2024
Thank you for sharing your positive experience with us Anne! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Utmerket

Carrie

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Hotel Management den 5. feb. 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 – Bra

Daniel og GILFORD

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quick overnight stay. Interesting history about the place.
Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 5. feb. 2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 – Utmerket

William

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Hotel Management den 29. jan. 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Utmerket

Suzanne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel, lots going on both inside and out and a welcoming glass of champagne poured for you at check in.
Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 29. jan. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Utmerket

Chris

Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 24. jan. 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Utmerket

Joyanne

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Hotel Management den 22. jan. 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 – Utmerket

Diana

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 22. jan. 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 – Utmerket

ERIC

Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 22. jan. 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Utmerket

Shawn

Reiste med familie og små barn
Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Hotel Management den 22. jan. 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Utmerket

Katie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 22. jan. 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.