Innendørsbasseng og solsenger

Anmeldelser av Sheraton Boston, a Marriott Hotel

4 out of 5
Sheraton Boston, a Marriott Hotel
39 Dalton St, Boston, MA

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 832 av totalt 1573 anmeldelser." "
Rangering på 8 − Bra. 370 av totalt 1573 anmeldelser." "
Rangering på 6 − Grei. 196 av totalt 1573 anmeldelser." "
Rangering på 4 − Dårlig. 89 av totalt 1573 anmeldelser." "
Rangering på 2 − Forferdelig. 86 av totalt 1573 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

roy

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 4 netter i mars 2022

10/10 – Utmerket

Petter

Bodde her 2 netter i mars 2022

10/10 – Utmerket

Ramon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Melissa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location, great staff. Will be going back here again and again.
Bodde her 5 netter i mai 2024

10/10 – Utmerket

nongnooch

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good check-in with upgrade. Facility in general is good. Small old room!
Bodde her 1 natt i mai 2024
Svar fra Sheraton Boston Hotel Leadership Team den 27. mai 2024
Dear Nongnooch, Thank you for taking the time to leave your kind review and rating. It brings us great joy to know that you thoroughly enjoyed your stay at the Sheraton Boston Hotel. We are delighted we exceeded your expectations with our seamless check-in service and complimentary upgrade. It was our pleasure accommodating you, and we look forward to welcoming you again soon. Sincerely, Sheraton Boston Hotel Leadership Team

8/10 – Bra

Rosalinda

Reiste med en gruppe
Likte: Personale og service og fasiliteter
The Sheraton lobby is noticeably grand. When we arrived to our room, it was clean, but you can also tell it’s one of their older properties. The lampshade had some stains on them, the bathroom door didn’t lock, and the clock on the nightstand was very dusty. However, despite these small issues, the property is very clean and the staff are absolutely great. It’s a walk to the Hynes Convention, Newbury St., the Charles River, Copley Square and so much more. It’s convenient enough where you don’t need to bring your car to park!
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Michael og Levittown

Likte ikke: Renhold og personale og service
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Mark A.

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Andrea B

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was great and super friendly for getting to Fenway!
Bodde her 2 netter i april 2024

6/10 – Grei

Nicholas

Likte: Personale og service
Bodde her 1 natt i mai 2024
Svar fra Sheraton Boston Hotel Leadership Team den 27. mai 2024
Dear Nicholas, Thank you for choosing to stay at our hotel and for your rating. We are here to ensure you have a pleasant visit every time; therefore, we regret not meeting all of your expectations. We would be delighted to have you return so you can experience the outstanding hospitality we are known for and that you deserve. Sincerely, Sheraton Boston Hotel Leadership Team

2/10 – Forferdelig

Walter og Napoli

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra Sheraton Boston Hotel Leadership Team den 26. mai 2024
Dear Walter, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Sincerely,Sheraton Boston Hotel Leadership Team

10/10 – Utmerket

Andrea

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved that the hotel was central to Newbury Street and attached to the shopping mall which included Eataly which was convenient for grabbing snacks and drinks before returning to room.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Lucy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love this hotel
Bodde her 1 natt i mai 2024
Svar fra Sheraton Boston Hotel Leadership Team den 23. mai 2024
Dear Lucy, Thank you for the review of the Sheraton Boston Hotel. We are delighted you enjoyed your stay. We hope to see you again on your next visit to the area.Sincerely,Sheraton Boston Hotel Leadership Team

10/10 – Utmerket

Jesse

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Joseph og Cumming

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything met my expectations. Quiet, clean, comfortable, and convenient to my work at the Prudential building.
Bodde her 3 netter i mars 2024
Svar fra Sheraton Boston Hotel Leadership Team den 22. mai 2024
Dear Joseph, Thank you for the generous rating of the Sheraton Boston Hotel. We are delighted you enjoyed everything about your visit, including our well-kept property and our direct connection to the Prudential Center was to your convenience. It was a pleasure accommodating you and, we look forward to welcoming you back to see us soon!Sincerely,Sheraton Boston Hotel Leadership Team

10/10 – Utmerket

rosa og New York

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice and great check in
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Lucia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The lobby was nice
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jose

Bodde her 1 natt i mai 2024
Svar fra Sheraton Boston Hotel Leadership Team den 20. mai 2024
Dear Jose, We are thrilled you had an excellent stay at the Sheraton Boston Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Sheraton Boston Hotel Leadership Team

10/10 – Utmerket

Gary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, clean and friendly staff
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Dian

Likte: Renhold og personale og service
Perfect location connected to mall, subway station and bus stop for Logan Express to/from airport.
Bodde her 5 netter i mai 2024
Svar fra Sheraton Boston Hotel Leadership Team den 15. mai 2024
Dear Dian, Thank you for taking the time to leave your kind review and rating. It brings us great joy to know that you thoroughly enjoyed your stay at Sheraton Boston Hotel. We are glad that our location was the highlight of your visit and served as the perfect base for everything you planned to see and do while here. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely, Sheraton Boston Hotel Leadership Team

10/10 – Utmerket

Chenge

Bodde her 3 netter i mai 2024

10/10 – Utmerket

Marion

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service. Staff is quite professional. Rooms are great. Scale of hotel is much larger than the Hilton across the street (where I have stayed comfortably many times). Bigger rooms. Bigger public spaces. It’s connected to Prudential Center as well so there is lots of shopping and many restaurants. Flour, across the street, is great for breakfast and lunch. Bukowski Tavern, across Dalton, is a friendly spot for a beer. Very convenient
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Albrecht og Rainier

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Sheraton Boston Hotel Leadership Team den 15. mai 2024
Dear Albrecht, Knowing you enjoyed every aspect of your stay at Sheraton Boston Hotel is why we do what we do! Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back to the area.Sincerely, Sheraton Boston Hotel Leadership Team

6/10 – Grei

Abigail

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Sheraton Boston Hotel Leadership Team den 15. mai 2024
Dear Abigail, Your stay with us is appreciated, along with your taking the time to leave your rating. We are here to ensure you have a pleasant visit every time; therefore, we regret not meeting all of your expectations. We would be delighted to have you return so you can experience the outstanding hospitality we are known for and that you deserve.Sincerely, Sheraton Boston Hotel Leadership Team

8/10 – Bra

Meredith

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was clean and convenient. I will stay again.
Bodde her 1 natt i mai 2024
Svar fra Sheraton Boston Hotel Leadership Team den 14. mai 2024
Dear Meredith, Thank you for the nice rating of the Sheraton Boston Hotel. We are delighted you enjoyed your overall visit and loved our prime location in the thriving neighborhood of Back Bay as well as our well-kept accommodations. It was a pleasure having you as our guest, and we look forward to seeing you again on your next visit.Sincerely,Sheraton Boston Hotel Leadership Team

4/10 – Dårlig

Donna

If you have a room where the tub is all scuffed up and the bed is butted up a wall so only one person can get in and out of the bed comfortably shut that room down and don't make it available to the public!!! Your prices are way too expensive to use those types of rooms. You should be ashamed!!!
Bodde her 3 netter i mai 2024
Svar fra Sheraton Boston Hotel Leadership Team den 13. mai 2024
Dear Donna, Thank you for your candid review. Your feedback is invaluable to us as we continuously strive to improve. Our goal is to ensure every guest has a comfortable and memorable visit and leaves with a lasting impression; therefore, we sincerely apologize for the shortcomings that marred your experience and deeply regret your disappointment in our accommodations. However, we are pleased to share that we are currently undergoing renovations in our restaurant, lobby, and guest rooms, which are aimed at elevating your future stays to a whole new level. We are confident that these transformations will offer a modern ambiance and cater perfectly to your needs upon completion. We appreciate your patience and hope to welcome you back to witness the improvements firsthand. Sincerely, Sheraton Boston Hotel Leadership Team

8/10 – Bra

Heather

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was tiny but clean and convenient to Fenway.
Bodde her 1 natt i mai 2024
Svar fra Sheraton Boston Hotel Leadership Team den 13. mai 2024
Dear Heather, Thank you for your kind review. We are glad you had an overall pleasant stay at Sheraton Boston Hotel and enjoyed our well-kept accommodations. Having Fenway Park nearby is definitely a perk, and we are pleased that our location worked well for your visit. Thank you again for being our guest. We truly appreciate your business and look forward to welcoming you back soon.Sincerely, Sheraton Boston Hotel Leadership Team

10/10 – Utmerket

Kyle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024

10/10 – Utmerket

maria

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Está súper ubicada, bien pero viejo en el interior
Bodde her 5 netter i april 2024

10/10 – Utmerket

Lisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Sheraton Boston Hotel Leadership Team den 9. mai 2024
Dear Lisa, Thank you for your outstanding rating. We are glad that we exceeded all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to having the pleasure of hosting you again soon at Sheraton Boston Hotel.Sincerely, Sheraton Boston Hotel Leadership Team

10/10 – Utmerket

Scott

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed the accessibility to the Prudential Center and the vast open spaces. The beautiful view during the day and at night from a high floor, and the heated swimming pool were a huge plus. Overall, we had a wonderful stay at the Sheraton in Back Bay. We would do it again in a heart-beat.
Bodde her 2 netter i mai 2024

6/10 – Grei

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i april 2024
Svar fra Leadership Team den 6. mai 2024
Dear Robert, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Sheraton Boston Hotel Leadership Team

8/10 – Bra

Michael

Bodde her 4 netter i april 2024
Svar fra Sheraton Boston Hotel Leadership Team den 25. mai 2024
Dear Michael, Thank you for the kind rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure to host you at the Sheraton Boston Hotel; we hope to see you again soon. Sincerely,Sheraton Boston Hotel Leadership Team

10/10 – Utmerket

Jonah

Bodde her 2 netter i april 2024
Svar fra Sheraton Boston Hotel Leadership Team den 24. mai 2024
Dear Jonah, We are thrilled you had an excellent stay at the Sheraton Boston Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Sincerely, Sheraton Boston Hotel Leadership Team

8/10 – Bra

Jose

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
the room very nice. The hotel lacks a restaurant inside the hotel.
Bodde her 2 netter i april 2024
Svar fra Sheraton Boston Hotel Leadership Team den 4. mai 2024
Dear Jose, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we regret the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will stay with us again whenever you return to the area.Sincerely,Sheraton Boston Hotel Leadership Team

10/10 – Utmerket

Cynthia

Bodde her 1 natt i april 2024
Svar fra Sheraton Boston Hotel Leadership Team den 4. mai 2024
Dear Cynthia, Thank you for choosing Sheraton Boston Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Sheraton Boston Hotel Leadership Team

8/10 – Bra

William

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The price of parrking is too much.
Bodde her 3 netter i april 2024

6/10 – Grei

Yumiko

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Sheraton Boston Hotel Leadership Team den 2. mai 2024
Dear Yumiko, Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. Thank you once more for your feedback, and we look forward to seeing you again on your next visit to Boston.Sincerely, Sheraton Boston Hotel Leadership Team

6/10 – Grei

MIchael

Likte: Renhold og personale og service
Bodde her 2 netter i april 2024
Svar fra Sheraton Boston Hotel Leadership Team den 2. mai 2024
Dear MIchael, Thank you for taking the time to leave your rating. We take pride in providing exceptional service; however, we regret if we did not meet these expectations during your stay. We look forward to another opportunity to provide you with a much-improved visit. Thank you again, and safe travels.Sincerely, Sheraton Boston Hotel Leadership Team

8/10 – Bra

Brian

Bodde her 2 netter i april 2024
Svar fra Sheraton Boston Hotel Leadership Team den 20. mai 2024
Dear Brian, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at the Sheraton Boston Hotel. We look forward to welcoming you back on your next visit!Sincerely,Sheraton Boston Hotel Leadership Team

10/10 – Utmerket

Cheri

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had an enjoyable stay. Front desk was super friendly. Would stay again.
Bodde her 2 netter i april 2024
Svar fra Sheraton Boston Hotel Leadership Team   den 30. apr. 2024
Dear Cheri, On behalf of our team at Sheraton Boston Hotel, we express our gratitude for your stellar review. We are pleased to hear that you had an enjoyable stay with us. Our front desk team takes great pride in providing exceptional service, and we are delighted that their thoughtful hospitality enhanced your experience. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again.Sincerely, Sheraton Boston Hotel Leadership Team

10/10 – Utmerket

Martin

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk associate was super friendly and helpful!
Bodde her 1 natt i april 2024

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Sheraton Boston Hotel Leadership Team den 1. mai 2024
Dear Kevin, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Sheraton Boston Hotel; we hope to see you again soon. Sincerely,Sheraton Boston Hotel Leadership Team

10/10 – Utmerket

Claudia

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beds are so nice! And all the staff always amazing
Bodde her 2 netter i april 2024

6/10 – Grei

Leticia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a good stay.
Bodde her 2 netter i april 2024
Svar fra Sheraton Boston Hotel Leadership Team den 29. apr. 2024
Dear Leticia, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing. Sincerely, Sheraton Boston Hotel Leadership Team

10/10 – Utmerket

Colleen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Checki-in was great. Fast, easy, friendly
Bodde her 2 netter i april 2024
Svar fra Sheraton Boston Hotel Leadership Team den 29. apr. 2024
Dear Colleen, Thank you for your kind words. We are delighted to hear that you had such a positive experience with our check-in service. Providing a smooth and efficient arrival process is a top priority for us, and it is always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Sheraton Boston Hotel.Sincerely, Sheraton Boston Hotel Leadership Team

10/10 – Utmerket

Amie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was really nice!
Bodde her 3 netter i april 2024

10/10 – Utmerket

Laura og Weston

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Christopher

Bodde her 1 natt i april 2024

8/10 – Bra

manuel

Bodde her 5 netter i april 2024
Svar fra Sheraton Boston Hotel Leadership Team den 29. apr. 2024
Dear Manuel, We are pleased to receive your generous rating for Sheraton Boston Hotel. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely, Sheraton Boston Hotel Leadership Team