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Anmeldelser av Hilton Boston Back Bay

4 out of 5
Hilton Boston Back Bay
40 Dalton St, Boston, MA

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 800 av totalt 1423 anmeldelser." "
Rangering på 8 − Bra. 340 av totalt 1423 anmeldelser." "
Rangering på 6 − Grei. 151 av totalt 1423 anmeldelser." "
Rangering på 4 − Dårlig. 71 av totalt 1423 anmeldelser." "
Rangering på 2 − Forferdelig. 61 av totalt 1423 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Donna

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
restaurant seemed short staffed, but they were friendly. front desk was very helpful as was the "bellboy?" - great with directions. Only complaint was bathroom was a little small
Bodde her 2 netter i mai 2024
Svar fra Rene R Vega den 27. mai 2024
Thank you

4/10 – Dårlig

Roger

Reiste med familie
Likte ikke: Renhold og fasiliteter
The bathroom shower didn't work !
Bodde her 2 netter i mai 2024
Svar fra Rene R Vega den 27. mai 2024
so sorry we miss the opportunity m to make a unforgettable experience

8/10 – Bra

Richard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not happy charged me $75 for an early check in
Bodde her 1 natt i mai 2024
Svar fra Rene R Vega den 27. mai 2024
Thank you

10/10 – Utmerket

SALEM

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good place
Bodde her 3 netter i mai 2024
Svar fra Rene R Vega den 23. mai 2024
thank you

6/10 – Grei

Joseph og Cumming

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Convenient and clean, but otherwise very disappointing. The staff was not friendly, room key worked after multiple tries each use, automated curtains didn't work and I couldn't move them manually, very low water pressure, hot water was not hot, bed was not comfortable, and only flimsy plastic cups in the room. For $450 per night, I expected much more.
Bodde her 3 netter i mai 2024
Svar fra Sidneia Semedo den 21. mai 2024
We are sorry to hear your stay did not meet your expectations. We truly appreciate your feedback and will take it into careful consideration. We hope to have the opportunity to host you again in the future and make things right for you.

10/10 – Utmerket

Robert

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was clean. The room was comfortable plenty of extra space to move around.
Bodde her 1 natt i mai 2024
Svar fra Sidneia Semedo den 21. mai 2024
It's great to hear you enjoyed your stay with us, thank you for the great review.

10/10 – Utmerket

Cuauhtemoc

Todo bien
Bodde her 1 natt i mai 2024
Svar fra Sidneia Semedo den 21. mai 2024
Thank you for a great review.

10/10 – Utmerket

Melodee og Tampa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Rene R Vega den 20. mai 2024
Thank you

10/10 – Utmerket

Andrei

Forretningsreisende, Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Ok
Bodde her 4 netter i mai 2024
Svar fra Rene R Vega den 20. mai 2024
Thank you

4/10 – Dårlig

Sophia

Likte: Renhold
Likte ikke: Personale og service
Bodde her 2 netter i mai 2024
Svar fra Rene R Vega den 17. mai 2024
Thank you

10/10 – Utmerket

Margaret

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful and convenient location in the heart of the Prudential/Back Bay Area
Bodde her 1 natt i februar 2024
Svar fra Rene R Vega den 17. mai 2024
Thank you

8/10 – Bra

Xiaohong

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 3 netter i mai 2024
Svar fra Rene R Vega den 15. mai 2024
Thank you

8/10 – Bra

marye

Reiste med en gruppe
Likte: Personale og service og overnattingsstedets bygg og tilstand
We had a great view from 19th for.
Bodde her 2 netter i mai 2024
Svar fra Rene R Vega den 15. mai 2024
Thank you

10/10 – Utmerket

Fiaz

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Rene R Vega den 13. mai 2024
Thank you

6/10 – Grei

Charles

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Stayed on the 7th floor and could hear EVERY elevator moving up and down all night long. Absolutely awful.
Bodde her 1 natt i mai 2024
Svar fra Rene R Vega den 13. mai 2024
Thankyou

10/10 – Utmerket

Jason

Bodde her 1 natt i april 2024
Svar fra Sidneia Semedo den 24. mai 2024
Thank you for the great review.

10/10 – Utmerket

paul

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
clean quiet very friendly staff ease of parking
Bodde her 2 netter i april 2024
Svar fra Sidneia Semedo den 3. mai 2024
Thank you for the Great review.

10/10 – Utmerket

Chenghan

Bodde her 1 natt i april 2024
Svar fra Rene R Vega den 23. mai 2024
Thank you

10/10 – Utmerket

Donna og MANCHESTER

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I liked the area. Breakfast was good too.
Bodde her 1 natt i april 2024
Svar fra Sidneia Semedo den 1. mai 2024
Thank you for the great review. I am glad you enjoyed breakfast and the area.

6/10 – Grei

Crisciene

Likte ikke: Personale og service
Bodde her 3 netter i april 2024
Svar fra Sidneia Semedo den 1. mai 2024
Thank you.

10/10 – Utmerket

William og Peachtree City

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Could have used more light in the room
Bodde her 2 netter i april 2024
Svar fra Sidneia Semedo den 1. mai 2024
Thank you for your review.

10/10 – Utmerket

Kelli A

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay!
Bodde her 2 netter i april 2024
Svar fra Sidneia Semedo den 1. mai 2024
Thank you for the great review. I am glad to hear that you enjoyed your stay with us at the Hilton Boston Back Bay.

8/10 – Bra

Francois

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Sidneia Semedo den 1. mai 2024
Thank you.

10/10 – Utmerket

Carolanne

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy to find and great location to everything.
Bodde her 1 natt i april 2024
Svar fra Sidneia Semedo den 1. mai 2024
Thank you for the great review.

8/10 – Bra

Maria

The $25.00 voucher for food and beverage was offered but never told that we had to use before we went out the door to do a bit of sight seeing before we left that day. We came back to get some food and drink and were told it was too late. Completely not right as we had spent $600 for a one night stay and than not to be able to use the voucher toward a food and beverage purchase is not right. We would appreciate a credit to our account or a voucher toward a future visit as we are in Boston frequently with our daughter in college there. Thank you !!
Bodde her 1 natt i april 2024
Svar fra Sidneia Semedo den 1. mai 2024
Thank you for taking the time to share your experience with us, please email us directly for further review.

10/10 – Utmerket

Robert og Niles

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was ok for a Hilton. It was difficult to get customer service in the restaurant and a request to the front desk seemed to be a disruption to the front desk person who was engaged in personal conversation with her coworker.
Bodde her 2 netter i april 2024
Svar fra Sidneia Semedo den 1. mai 2024
Thank you for your review. I will certainly follow up with both department managers.

8/10 – Bra

Hideko

Bodde her 4 netter i april 2024
Svar fra Rene R Vega den 17. mai 2024
Thank you

10/10 – Utmerket

Alison

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel. Convenient for Northeastern University. Entrance to hotel was a little hard to find for an out of town person as the bend in the road makes it difficult to know which road you are on.
Bodde her 1 natt i april 2024
Svar fra Rene R Vega den 26. apr. 2024
thank you

8/10 – Bra

Deborah

Bodde her 2 netter i april 2024
Svar fra Rene R Vega den 14. mai 2024
thank you

10/10 – Utmerket

Anne S

Reiste med familie
The front desk employees were excellent and so helpful. The women at breakfast made our day! Kind, cheerful, and welcoming. Thank you.
Bodde her 1 natt i april 2024
Svar fra Rene R Vega den 24. apr. 2024
Thank you

6/10 – Grei

Jane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
When we checked in and went up to our room it was not what I had reserved. I reserved a corner room with king bed. This room was neither! Went back down to desk and was told "no corner rooms available " that's too bad that's what I paid for. After a while a corner king room became available.
Bodde her 1 natt i april 2024
Svar fra Rene R Vega den 24. apr. 2024
thank you

10/10 – Utmerket

Robert Thomas O'Reilly

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stay here every year for Boston Marathon. Consistently excellent.
Bodde her 5 netter i april 2024
Svar fra Rene R Vega den 20. apr. 2024
than you

2/10 – Forferdelig

Katsuya

Bodde her 5 netter i april 2024
Svar fra Rene R Vega den 7. mai 2024
we are so sorry for this situation

6/10 – Grei

Lisa

Reiste med familie
Stay here only for the location. Rooms are very dark and gloomy. Great it you need to sleep during the day, however, most of the time we had to used our cell phone flashlight. Walls, carpeting, furniture are black/dark gray and lighting is very dim and limited.
Bodde her 3 netter i april 2024
Svar fra Rene R Vega den 20. apr. 2024
the light didn't work in the room, did you reported this to the desk agents.

4/10 – Dårlig

James

Bodde her 1 natt i april 2024
Svar fra Rene R Vega den 7. mai 2024
we do apologize for the inconvenience

10/10 – Utmerket

Randall og Medina

Bodde her 2 netter i april 2024
Svar fra Rene R Vega den 1. mai 2024
Thank you

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Rene R Vega den 12. apr. 2024
thank you so much

10/10 – Utmerket

Joao

Bodde her 1 natt i april 2024
Svar fra Sidneia Semedo den 1. mai 2024
Thank you for the great review.

4/10 – Dårlig

Lorna

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Shower was barely warm. Mandatory$25 to spend each day so coffee was $6 yogurt$ $16! Stupid expensive, mediocre accomidation. Personnel were nice enough.
Bodde her 2 netter i april 2024
Svar fra Rene R Vega den 10. apr. 2024
fees are posted on the Site

10/10 – Utmerket

Richard

Bodde her 1 natt i april 2024
Svar fra Sidneia Semedo den 1. mai 2024
Thank you for the great review.

10/10 – Utmerket

Gretchen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay!
Bodde her 2 netter i april 2024
Svar fra Rene R Vega den 9. apr. 2024
thank you

10/10 – Utmerket

Stefaniestefanie

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great custome service
Bodde her 1 natt i april 2024
Svar fra Rene R Vega den 9. apr. 2024
thank you

6/10 – Grei

Yanrong

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I called once for slippers, somebody might came when I was taking shower (I was not able to open the door when he or she knock the door) and did not drop anything off at the door. The. I called at around 10 for a women’s pad and slippers and waited until 11:30pm, nobody came. I know they might be busy but this is really not a good experience.
Bodde her 1 natt i april 2024
Svar fra Rene R Vega den 9. apr. 2024
thank you

10/10 – Utmerket

Robyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Rene R Vega den 9. apr. 2024
Thanky u

8/10 – Bra

Spencer

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and clean hotel. Easy check-in ans Check-out, and the staff is friendly. The beds are a little stiff for my liking, but thats only a small gripe.
Bodde her 4 netter i mars 2024
Svar fra Rene R Vega den 3. apr. 2024
Thank you

10/10 – Utmerket

Melanie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, friendly staff
Bodde her 1 natt i mars 2024
Svar fra Rene R Vega den 3. apr. 2024
Thank you

10/10 – Utmerket

Brianna

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk staff were so friendly and so helpful. We were there for the Anime Boston Convention and had a LOT of bags. Staff helped find a bag cart when there was none to be found and even unloaded our car for us. Beds and pillows were beyound comfortbale and room was spacious. They do have parking for fee, but i loved that you could come and go with no extra fee, thats very rare in Boston. Also the water pressure was fantastic, with excellent lighting in the bathroom. All in all great experience!
Bodde her 2 netter i mars 2024
Svar fra Rene R Vega den 3. apr. 2024
Thank you

10/10 – Utmerket

Ryan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to alot of the events and easy to navigate.
Bodde her 3 netter i mars 2024
Svar fra Rene R Vega den 3. apr. 2024
Thank you

6/10 – Grei

Timothy

Likte: Personale og service
Best part is the location. But the hotel has gone down as I’ve stayed there before. Very weak shower pressure and the water barely qualifies as being hot. I had a much larger bathroom and shower last time as well. Not thrilled with the renovations they’ve made and it’s crazy that they don’t let Uber eats and other food delivery services come to the room. Gotta step it up guys…
Bodde her 2 netter i mars 2024
Svar fra Rene R Vega den 7. mai 2024
we do apologize for the inconvenience

6/10 – Grei

Sean

Forretningsreisende
Likte: Personale og service
No internet access in the room during stay.
Bodde her 2 netter i mars 2024
Svar fra Rene R Vega den 27. mars 2024
thank you