Restaurant
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Anmeldelser av Embassy Suites by Hilton Boston Waltham

3.5 out of 5
Embassy Suites by Hilton Boston Waltham
550 Winter Street, Waltham, MA

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 551 av totalt 1255 anmeldelser." "
Rangering på 8 − Bra. 284 av totalt 1255 anmeldelser." "
Rangering på 6 − Grei. 195 av totalt 1255 anmeldelser." "
Rangering på 4 − Dårlig. 120 av totalt 1255 anmeldelser." "
Rangering på 2 − Forferdelig. 105 av totalt 1255 anmeldelser." "

8,2/10

Renhold

8,0/10

Personale og service

7,6/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

saskay

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The front desk, staff and front desk managers were all excellent with helping me with my check in and check out
Bodde her 2 netter i mai 2024
Svar fra Anmol den 28. mai 2024
Thank you for being our guest and we look forward to hosting you again

6/10 – Grei

Nandita

Reiste med familie
I am very disappointed at the condition of this hotel it was dirty, my key card kept deactivating o am disabled and had to keep going down to the desk to get my card activated to get into my room. The hotel staff was not keeping the hotel clean. Also when I booked I was not told about the $15.00 a night parking fee. I am very disappointed.
Bodde her 3 netter i mai 2024
Svar fra Anmol den 28. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level

10/10 – Utmerket

pijush

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
NA
Bodde her 2 netter i mai 2024
Svar fra Anmol den 28. mai 2024
Thank you for being our guest and we look forward to hosting you again

2/10 – Forferdelig

John

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dirty, outdated, and poor service
Bodde her 2 netter i mai 2024
Svar fra Anmol den 28. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level

6/10 – Grei

Natalie

Reiste med partner, Forretningsreisende, Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
I liked the rooms and the lobby was beautiful. The rooms were ok but a bit dated and the couches and chairs had rips & stains. It was not the cleanest.
Bodde her 3 netter i mai 2024
Svar fra Anmol den 26. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level

4/10 – Dårlig

Jon

parking and wifi fees not listed before booking
Bodde her 1 natt i mai 2024
Svar fra Anmol den 26. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level

6/10 – Grei

Jun

Likte: Personale og service
They charge for parking
Bodde her 2 netter i mai 2024
Svar fra Anmol den 26. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level

4/10 – Dårlig

nazimuddin

I will send u list of things they were v bad
Bodde her 1 natt i mai 2024
Svar fra Anmol den 26. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level

6/10 – Grei

Audrey

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
My boss and I booked a stay here with two beds. When we checked in, they said that room was accidentally books, so they would give us a suite with one king bed and a pull out couch. We then discovered that there was no pull out couch (after someone at the desk came up to help), so I had to sleep on a small couch (under 5 feet long). I do not fault the people at the front desk, but something must be wrong with the tech system.
Bodde her 1 natt i mai 2024
Svar fra Anmol den 26. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level

2/10 – Forferdelig

Connie

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
The room we were given had a rip in the carpet with open nails sticking up near the door of our room. Very dangerous. Our room was not serviced during the day so we had to call daily for fresh towels. The coffee at breakfast tasted terrible. With all fees we spent close to $400 a night. Do not recommend at all.
Bodde her 4 netter i mai 2024
Svar fra anmol den 22. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level

6/10 – Grei

Elizabeth

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The hotel bathroom was dirty there were old Q-tips on the floor. They never once brown new towels or cleaned room or took out garbage for 5 days there.
Bodde her 4 netter i mai 2024
Svar fra anmol den 22. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level

4/10 – Dårlig

Richard

Forretningsreisende
Likte ikke: Personale og service
I was a little disappointed in Embassy Suites Waltham. The overall stay was “fine” but I guess I expect more from a Hilton property. The facilities were ok but a little run-down. The room was ok, but small. The bed wasn’t comfortable. The furniture was old The housekeeping was very inconsistent. When they came, the bathroom was always cleaned but the trash wasn’t emptied. The bedroom was cleaned but the bed wasn’t made. It was frankly, a little weird. I’ve stayed in worse hotels for sure. Nothing was truly bad, I just expected a little more
Bodde her 7 netter i mai 2024
Svar fra anmol den 21. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level

6/10 – Grei

Diane

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
This propert has gone downhill. The room was not cleaned daily. The tub was slippery. The breakfast was not special and utensils were plastic.
Bodde her 2 netter i mai 2024
Svar fra Anmol den 20. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management leve

8/10 – Bra

Paul

Not necessary to charge $15 at that location for parking. Probably will not use that lot again
Bodde her 1 natt i mai 2024
Svar fra Anmol den 20. mai 2024
Thank you for being our guest and fee for parking is pretty standard in this area

8/10 – Bra

Larrisha

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The staff was courteous and took care of any issues right away.The door frame to the bedroom was falling apart and we found a condom wrapper on the couch right after we checked in.
Bodde her 3 netter i mai 2024
Svar fra Anmol den 20. mai 2024
Thank you for being our guest and we look forward to hosting you again and will make sure your future experience is better.

10/10 – Utmerket

shandi

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I like the fact it was clean didn’t like the fact u have to pay for parking when the rates are high it should. Be included staff was nice
Bodde her 2 netter i mai 2024
Svar fra Anmol den 20. mai 2024
Thank you for being our guest and we look forward to hosting you again

4/10 – Dårlig

Stuart

Likte ikke: Renhold og personale og service
Bodde her 4 netter i mai 2024
Svar fra Anmol den 21. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level

6/10 – Grei

Ivette

Bodde her 1 natt i mai 2024
Svar fra Anmol den 21. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level

6/10 – Grei

Djeny

Bodde her 2 netter i mai 2024
Svar fra Anmol den 21. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level

10/10 – Utmerket

Janine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Guest services commendable as readily available however guest are afforded to their privacy
Bodde her 1 natt i mai 2024
Svar fra anmol den 21. mai 2024
Thank you for being our guest and we look forward to hosting you again

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ve
Bodde her 2 netter i mai 2024
Svar fra Anmol den 20. mai 2024
Thank you for being our guest and we look forward to hosting you again

2/10 – Forferdelig

DENISS

Likte ikke: Renhold, personale og service og fasiliteter
It's a pain to communicate by phone, plus there is garbage under the beds, the television doesn't have Netflix or YouTube, they are old televisions, the only good thing is the size of the room, ADD THAT THE EMPLOYEES STOLEN MY BELONGINGS WHICH THEY DID NOT RETURN AND TO COMMUNICATE THEY TOOK 8 hours to respond yes or no, in addition the staff dares to look for your number to call your personal number and not the room number without knowing the reason, a hotel that does that does not seem safe to me and also Does not respond if they find your forgotten objects in the room, keeping you with insertion and hotel with filthy rooms, the manager mishandles. Dirty and shameless
Bodde her 4 netter i mai 2024
Svar fra anmol den 14. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level.

10/10 – Utmerket

Mario

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I didn’t like that we had to pay 15 dollars a night to park in the their parking lot , crazy
Bodde her 2 netter i mai 2024
Svar fra anmol den 14. mai 2024
Thank you for being our guest and we look forward to hosting you again

10/10 – Utmerket

Lyndsay

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Only issue that i had was kids not being watched by parents and were loud late... the room was amazing and the staff friendly and helpful. Was such a beautiful place and REALLY enjoyed it.. will be back in the future!!!
Bodde her 2 netter i mai 2024
Svar fra anmol den 14. mai 2024
Thank you for being our guest and we look forward to hosting you again

10/10 – Utmerket

Deborah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location was safe near shopping, hot breakfast was delicious. Staff was friendly and Professional. There were some small repairs needed there was a water damage to ceiling in the shower, touch up painting in room.
Bodde her 3 netter i mai 2024
Svar fra anmol den 14. mai 2024
Thank you for being our guest and we look forward to hosting you again

2/10 – Forferdelig

Kallie

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Lots of hair everywhere but good customer service. Run down and expensive for no reason.
Bodde her 1 natt i mai 2024
Svar fra anmol den 14. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level.

8/10 – Bra

Brian

Forretningsreisende, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Was not pleased that out room was not cleaned and service
Bodde her 3 netter i mai 2024
Svar fra anmol den 14. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level.

4/10 – Dårlig

Skye

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We book three rooms and two were dirty and uncleaned. Beers left in fridge from previous guest, pubic hairs in the bathroom and long black hairs still on the bed. The trash out the back of the hotel. I will not be back.
Bodde her 1 natt i mai 2024
Svar fra anmol den 14. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level.

10/10 – Utmerket

Anastasia

Reiste med familie
Exceeded our expectations! Will be back soon.
Bodde her 2 netter i mai 2024
Svar fra anmol den 14. mai 2024
Thank you for being our guest and we look forward to hosting you again

8/10 – Bra

Tapan

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra anmol den 14. mai 2024
Thank you for being our guest and we look forward to hosting you again

10/10 – Utmerket

Witchy

Bodde her 1 natt i april 2024
Svar fra anmol den 11. mai 2024
Thank you for being our guest and we look forward to hosting you again

4/10 – Dårlig

Ronald

Ambivalent Did not clean the room they forgot or something Tissue box was empty
Bodde her 2 netter i mai 2024
Svar fra anmol den 11. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level.

8/10 – Bra

Pronobendu

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful location
Bodde her 1 natt i mai 2024
Svar fra anmol den 11. mai 2024
Thank you for being our guest and we look forward to hosting you again

10/10 – Utmerket

VALERIE

Likte: Personale og service
Bodde her 2 netter i mai 2024
Svar fra anmol den 11. mai 2024
Thank you for being our guest and we look forward to hosting you again

8/10 – Bra

Tremilla

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was a very nice property to stay at. The only con is that you have to pay daily for parking and daily for the internet.
Bodde her 3 netter i april 2024
Svar fra anmol den 8. mai 2024
Thank you for being our guest and we look forward to hosting you again

10/10 – Utmerket

Michael og Bradenton

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Srirengarajan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good one
Bodde her 5 netter i mai 2024
Svar fra anmol den 7. mai 2024
Thank you for being our guest and we look forward to hosting you again

10/10 – Utmerket

Michael

Bodde her 4 netter i april 2024
Svar fra Anmol den 27. mai 2024
Thank you for being our guest and we look forward to hosting you again

10/10 – Utmerket

Kerline

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra anmol den 7. mai 2024
Thank you for being our guest and we look forward to hosting you again

10/10 – Utmerket

Tyana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property was very nice and clean.
Bodde her 1 natt i mai 2024
Svar fra anmol den 6. mai 2024
Thank you for being our guest and we look forward to hosting you again

8/10 – Bra

Natalya

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms are big. Location is excellent. Beds are comfortable. Rooms are not very clean. Fridge was not working. !!!!Ridiculous, they charge for parking and wifi!!!!! All other hotels in this area offers it for no extra charge.
Bodde her 2 netter i april 2024
Svar fra anmol den 6. mai 2024
Thank you for being our guest and I am truly sorry about your experience and your feedback is being reviewed at management level.

10/10 – Utmerket

Sylvie

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra anmol den 6. mai 2024
Thank you for being our guest and we look forward to hosting you again

6/10 – Grei

Antonio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra anmol den 6. mai 2024
Thank you for being our guest and we look forward to hosting you again

10/10 – Utmerket

Baglan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Swimming pool was perfect for kids
Bodde her 1 natt i april 2024

8/10 – Bra

Richard

Likte: Renhold
Staff was extremely helpful and friendly. Facilities in good condition. Pool area could use a cleaning. Bring back daily maid service.
Bodde her 2 netter i april 2024
Svar fra Anmol den 2. mai 2024
Thank you for being our guest and we look forward to hosting you again

10/10 – Utmerket

Miasia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra anmol den 6. mai 2024
Thank you for being our guest and we look forward to hosting you again

10/10 – Utmerket

Marina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel
Bodde her 3 netter i april 2024
Svar fra Anmol den 2. mai 2024
Thank you for being our guest and we look forward to hosting you again

10/10 – Utmerket

Sean

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing breakfast!!! Very helpful staff. Very quick elevators, so they were never full.
Bodde her 4 netter i april 2024
Svar fra Anmol den 2. mai 2024
Thank you for being our guest and we look forward to hosting you again

2/10 – Forferdelig

Amy

Likte ikke: Overnattingsstedets bygg og tilstand
This room was so gross. Stained bedding, dirty spots on the walls, and no housekeeping was done during our 5 night stay. We did have to change rooms because our first one started smelling like the sewer. Pay more and stay somewhere else, not here.
Bodde her 5 netter i april 2024
Svar fra Anmol den 1. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level. We are working diligently to make sure your future stay is a 5-star experience.

4/10 – Dårlig

Isandro

Bodde her 1 natt i april 2024
Svar fra anmol den 6. mai 2024
I am truly sorry about your experience and your feedback is being reviewed at management level.