Eksteriør

Anmeldelser av Boston Marriott Burlington

4 out of 5
Boston Marriott Burlington
One Burlington Mall Road, Burlington, MA

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 580 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 252 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 75 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 47 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 51 av totalt 1005 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

William

Reiste med familie
Likte: Personale og service
Place was a train wreck! No tv remote. Tv was blasting when we arrived Paint peeling in bathroom and toilet seat broken Very uncomfortable bed 2 towels 1 facecloth Coffee maker broken This is the worst Marriot I have ever stayed in Never again
Bodde her 1 natt i april 2024

10/10 – Utmerket

Victoria Julian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Hotelmgmt den 28. apr. 2024
Thank you for your five-star rating, Victoria! We hope to be your preferred property whenever your travels bring you to the area!

10/10 – Utmerket

Salal

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good property and the staff does everything they can to ensure your stay is peaceful
Bodde her 2 netter i april 2024
Svar fra HotelMgmt den 29. apr. 2024
Thank you, Salal, for your kind words about your time at Boston Marriott Burlington! We're thrilled to hear that you had a good experience with us and that our team went above and beyond to ensure your stay was peaceful. Your comfort and satisfaction are our top priorities, and we're grateful for your recognition of our efforts. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another seamless and relaxing experience!

8/10 – Bra

Mireille

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bien
Bodde her 1 natt i april 2024
Svar fra HotelMgmt den 18. apr. 2024
Mireille, we are thankful for your kind words and are pleased you chose Boston Marriott Burlington for your travel needs. Revisit anytime!

10/10 – Utmerket

Alexia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel!
Bodde her 1 natt i april 2024
Svar fra HotelMgmt den 15. apr. 2024
Alexia, we are excited to learn you had a great stay with us at the Boston Marriott Burlington! Thank you for your kind remarks and five-star rating. We look forward to hosting you again soon!

10/10 – Utmerket

Hazel og FOREST HILLS

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Hotelmgmt den 15. apr. 2024
Hazel, earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back.

10/10 – Utmerket

Raymond

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra HotelMgmt den 12. apr. 2024
Receiving your top score means a lot to us! Thank you and we hope to see you again soon.

10/10 – Utmerket

Cornelia L

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Veryeasy
Bodde her 1 natt i mars 2024
Svar fra HotelMgmt den 9. apr. 2024
Thank you for your five stars, Cornelia! We are happy to hear your stay was seamless from start to finish and we hope you will join us again soon here at Boston Marriott Burlington!

10/10 – Utmerket

Kenneth

Likte: Renhold
Bodde her 1 natt i mars 2024
Svar fra Hotelmgmt den 3. apr. 2024
Thank you for your five-stars, Kenneth. We look forward to your return and hope it's soon!

2/10 – Forferdelig

Yaritza

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
I have a bad experience in that hotel !!
Bodde her 1 natt i mars 2024
Svar fra HotelMgmt den 28. mars 2024
We sincerely regret you did not have the positive experience we strive to provide all of our guests with. We would love to learn more about your stay so that we can enhance any future visits and regain your full confidence. Thank you.

10/10 – Utmerket

Sheila

Forretningsreisende
Likte: Fasiliteter
Great service
Bodde her 1 natt i mars 2024
Svar fra HotelMgmt den 19. mars 2024
Your praise for our team and service is the best compliment! Thank you, Shelia. We hope we have enticed you to return to Boston Marriott Burlington soon.

10/10 – Utmerket

Marie-Claude

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Hotelmgmt den 11. mars 2024
Thank you for taking a moment to leave us this five-star rating, Marie-Claude. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

10/10 – Utmerket

Sabrina og East Boston

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The managers John and Madison were amazing l. Friendly, helpful and professional.
Bodde her 2 netter i mars 2024
Svar fra HotelMgmt den 7. mars 2024
It's wonderful to hear that your experience with John and Madison was so positive. Their friendliness, helpfulness, and professionalism are qualities we greatly value and strive for in all our team members here at Boston Marriott Burlington. Knowing they made such a significant impact on your visit reaffirms our commitment to providing exceptional service. We'll be sure to share your compliments, and we look forward to offering you the same level of excellence on your next visit, Sabrina.

8/10 – Bra

Stephen

Likte: Renhold og personale og service
The wedge salad we ordered was unedible. We should have given it back to kitchen. I'm not sure about cleanliness of sheets and when i 1st entered room it smelled very musty. I opened small window to air out room. Phone service was terrible at first, no one answered the phone on 3 calls. Toilet seat was loose. Everything else we loved!
Bodde her 1 natt i februar 2024
Svar fra Hotelmgmt den 2. mars 2024
Stephen, thank you for taking the time to share your experience. We're truly sorry to hear about the issues you encountered. These concerns are not reflective of the high standards we strive to maintain, and we sincerely apologize for the discomfort and inconvenience you experienced. Your feedback is invaluable to us for addressing these issues promptly and preventing them from occurring in the future. On a brighter note, we're glad to hear that, despite these setbacks, there were aspects of your stay that you loved. We are committed to ensuring that all facets of our guests' experiences meet and exceed expectations. We hope to have the opportunity to welcome you back, providing a stay that is flawless all around.

6/10 – Grei

Pascal

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Lack of communication about the water problem when we check-in
Bodde her 3 netter i februar 2024
Svar fra Hotelmgmt den 2. mars 2024
Thank you for bringing to our attention the issue regarding communication during your check-in. We sincerely apologize for any inconvenience this caused. Ensuring our guests are fully informed of any issues that may affect their comfort and convenience is a priority, and it's clear we missed an important opportunity to communicate effectively with you. We are committed to improving on this immediately. We value your feedback and hope to have the opportunity to restore your confidence in our hotel by providing a more seamless and communicative experience in the future, Pascal.

10/10 – Utmerket

Anna og Gloucester

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely room and was so happy I was able to book through Expedia at the last minute. Right off the highway and close to LAHEY Burlington. Love the rain shower and the coffee maker in the room!
Bodde her 1 natt i februar 2024
Svar fra HotelMgmt den 8. feb. 2024
Thank you for sharing your experience, Anna. We're delighted to hear that you enjoyed a seamless booking experience as well as our comfortable accommodations here at Boston Marriott Burlington. It's great to know that our location also suited your needs. We're glad you appreciated the rain shower and coffee maker in your room and love that you highlighted these features. We look forward to welcoming you back for another enjoyable stay!

8/10 – Bra

Lauren

Likte: Personale og service og overnattingsstedets bygg og tilstand
It was a nice stay. Room was fair. Room was quite clean.
Bodde her 1 natt i februar 2024
Svar fra HotelMgmt den 8. feb. 2024
Thank you for your feedback, Lauren. We're glad to hear that you had a terrific time with us at Boston Marriott Burlington and found the room to be sparkling clean. Your comfort and satisfaction are important to us, and we appreciate your comments. We hope to welcome you back for another pleasant stay in the future.

8/10 – Bra

Owen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The facility was clean. Only one elevator worked, but that was not a problem. The refrigerator in the room stopped cooling on day 2. The beds were comfortable. The staff was highly accommodating and helpful.
Bodde her 3 netter i januar 2024
Svar fra HotelMgmt den 1. feb. 2024
Owen, thank you for sharing your experience with us. We're glad to hear that you found the facility clean and the beds comfortable during your stay. However, we apologize for the inconvenience caused by the elevator situation and the issue with the refrigerator in your room. We appreciate your understanding and patience regarding these matters. It's heartening to know that our team was accommodating, as we strive to provide excellent service and support to all our guests. We will look into the mentioned issues to prevent them from occurring in the future. We hope to have the opportunity to welcome you back again, ensuring a more seamless and comfortable stay.

8/10 – Bra

Lauren

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice quiet property. Would stay again if I was in Burlington.
Bodde her 1 natt i januar 2024
Svar fra HotelMgmt den 1. feb. 2024
Lauren, thank you for your positive feedback. We're delighted to hear that you enjoyed the peacefulness of our property and would consider staying with us again on your next visit to Burlington. We look forward to welcoming you back to Boston Marriott Burlington in the future and ensuring another pleasant experience.

10/10 – Utmerket

Chi Hin Nathan

Bodde her 2 netter i januar 2024
Svar fra Hotelmgmt den 30. jan. 2024
Receiving your five-stars means a lot to us! Thank you and we hope to see you again soon.

10/10 – Utmerket

Liana

Reiste med en gruppe
Likte: Fasiliteter
Near where i needed to be.
Bodde her 1 natt i januar 2024
Svar fra Hotelmgmt den 30. jan. 2024
Meeting your travel needs perfectly with our ideal location was a pleasure, Liana! Thank you for your five-star review. We hope you will choose Boston Marriott Burlington again in the future!

10/10 – Utmerket

silomar

Bodde her 1 natt i januar 2024
Svar fra Hotelmgmt den 23. jan. 2024
Your five-star rating truly brightens our day, Silomar! Please visit us again soon at the Boston Marriott Burlington.

10/10 – Utmerket

Tara

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Hotelmgmt den 20. jan. 2024
Tara, we're grateful for your time in giving us a five-star rating. It's wonderful to know we delivered a perfect stay, and we're excitedly looking forward to welcoming you back!

10/10 – Utmerket

Carolyn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great. Check-in was a breeze, the rooms were clean and comfortable. The breakfast was great, had anything you could want including Starbucks coffee.
Bodde her 1 natt i januar 2024
Svar fra HotelMgmt den 22. jan. 2024
Thank you, Carolyn, for your wonderful feedback. We're delighted to hear that everything about your stay at Boson Marriott Burlington was wonderful, from the seamless check-in process to the pristinely comfortable rooms. It's fantastic that you enjoyed the breakfast! We aim to provide a comfortable and enjoyable experience for our guests, and your positive comments are greatly appreciated. Looking forward to welcoming you back for another great stay in the future.

6/10 – Grei

Marc

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Elevators were not functioning
Quite disappointing that there was only one functioning elevator out of three with a sold out Marriott. Otherwise it was very pleseant.
Bodde her 1 natt i januar 2024
Svar fra HotelMgmt den 17. jan. 2024
Marc, we apologize for the inconvenience you experienced with the elevators during your stay. We understand that this can be frustrating, especially with a sold-out property. We appreciate your understanding and patience in this matter. We will address the elevator issue to ensure a smoother experience for our guests in the future. We're pleased to hear that your overall experience was pleasant, and we hope to have the opportunity to serve you again in the future.

10/10 – Utmerket

Ann

Bodde her 1 natt i januar 2024
Svar fra HotelMgmt den 9. jan. 2024
There is nothing better than earning a perfect score from a valued guest! Thank you and we hope to see you again soon, Ann.

4/10 – Dårlig

Sandra

Likte: Personale og service
Bodde her 1 natt i januar 2024
Svar fra Hotelmgmt den 8. jan. 2024
Thank you, Sandra, for rating your stay. We're eager to make a better impression whenever your travels bring you back to the area.

10/10 – Utmerket

Patricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonder wait service at restaurant “Amanda” Great espresso martini! Great guitarist
Bodde her 1 natt i januar 2024
Svar fra HotelMgmt den 8. jan. 2024
How thoughtful of you to take a moment and highlight a few areas about your time at Boston Marriott Burlington! We loved ensuring five-star service and will convey your appreciation to Amanda for those top-notch Espresso Martinis! Return and indulge again anytime, Patricia!

10/10 – Utmerket

Brendan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place!
Bodde her 1 natt i desember 2023
Svar fra HotelMgmt den 3. jan. 2024
You are very kind, Brendan! We are over the moon to receive your perfect score and enthusiastic feedback. Hopefully, your travels will bring you back to Boston Marriott Burlington to enjoy everything we have to offer all over again!

10/10 – Utmerket

James

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Hotelmgmt den 26. des. 2023
Your excellent score is greatly appreciated, James. Thank you and we can't wait to host you again.

10/10 – Utmerket

Mike

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Hotelmgmt den 23. des. 2023
There is nothing better than earning five-stars from a valued guest! Thank you, Mike, and we hope to see you again soon.

8/10 – Bra

Arlo og Wallingford

Bodde her 3 netter i desember 2023
Svar fra Hotelmgmt den 23. des. 2023
Arlo, thank you for rating us so highly! We enjoyed having you here and look forward to welcoming you back the next time you are in the area.

8/10 – Bra

Kyle

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Svar fra Hotelmgmt den 13. feb. 2024
Kyle, thank you for your wonderful rating. We cannot wait to welcome you back to our hotel!

10/10 – Utmerket

Thoeun

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Hotelmgmt den 11. des. 2023
Receiving your five-stars means a lot to us, Thoeun! Thank you and we hope to see you again soon.

10/10 – Utmerket

Ken

Bodde her 1 natt i desember 2023
Svar fra Hotelmgmt den 26. des. 2023
Thank you, Ken, and we can’t wait to welcome you back again for another five-star stay!

10/10 – Utmerket

Richard

Bodde her 1 natt i november 2023
Svar fra HotelMgmt den 20. des. 2023
Your perfect rating means a lot to us, Richard. Thank you and we hope to see you back soon.

10/10 – Utmerket

Kunhye

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a great stay! I will def. Come back again.For the price I paid, this is a gem. We didn’t eat there breakfast or dinner. So. I am not sure about dinning or food quality, but everything else was excellent!
Bodde her 2 netter i november 2023
Svar fra HotelMgmt den 5. des. 2023
Thank you for the splendid review and the top rating! We're absolutely thrilled to hear that your stay with us at Boston Marriott Burlington was a great experience and that you found excellent value in what we offer. While you didn't get the chance to try our dining options this time, we certainly look forward to welcoming you back for another stay where perhaps you can enjoy our breakfast and dinner offerings. We're eager to impress you not just with our accommodations but also with our culinary delights!

8/10 – Bra

guy

Forretningsreisende
.
Bodde her 1 natt i november 2023
Svar fra Hotelmgmt den 29. nov. 2023
Thank you for taking the time to rate your stay, Guy. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.

10/10 – Utmerket

Geoffrey

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice room
Bodde her 3 netter i november 2023
Svar fra HotelMgmt den 5. des. 2023
Geoffrey, thank you for the fantastic review. We're thrilled that you enjoyed your room and had a pleasant stay with us. Our team works hard to ensure our guests have a comfortable and memorable experience, and it's great to know we achieved this for you. Looking forward to welcoming you back soon for another enjoyable visit here at Boston Marriott Burlington!

10/10 – Utmerket

Brandon M

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing, as always! Wish there was a hot tub!
Bodde her 1 natt i november 2023
Svar fra HotelMgmt den 30. nov. 2023
Thank you for continuously choosing Boston Marriott Burlington when in town and for sharing that your recent stay was five-star worthy! We have been working on improvements and will take your feedback into consideration. See you next time, Brandon!

10/10 – Utmerket

Robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff.
Bodde her 2 netter i november 2023
Svar fra HotelMgmt den 7. des. 2023
There is no better compliment, Robert! We look forward to sharing it with our team and celebrating them for an outstanding job! Hopefully, you will be back at Boston Marriott Burlington to further enjoy our warm hospitality. Until then!

10/10 – Utmerket

Mary Agnes

Bodde her 1 natt i november 2023
Svar fra Hotelmgmt den 10. des. 2023
Thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

10/10 – Utmerket

Denise

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place!
Bodde her 1 natt i november 2023
Svar fra HotelMgmt den 21. nov. 2023
Denise, thank you for your kind words! We're thrilled to hear you enjoyed your time with us at Boston Marriott Burlington. Our team works hard to ensure a pleasant experience for all our guests, and it's always rewarding to hear when we've succeeded. We look forward to welcoming you back soon for another spectacular stay!

6/10 – Grei

Jarrett og Benton

Reiste med partner, Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Property was nice and clean. Bar and restaurant were understaffed for customer service. Food was good but management did not provide clarity on breakfast. No continental breakfast was provided, only coffee. As a result. Getting a cup of coffee and bulk cooked scrambled eggs came with a bill for $26.
Bodde her 2 netter i november 2023
Svar fra HotelMgmt den 15. nov. 2023
Jarrett, thank you for taking the time to provide feedback on your recent stay. We're glad to hear that you found our property pristine and beautiful. However, we apologize for any inconvenience you experienced due to the staffing at our bar and restaurant, and the lack of clarity regarding breakfast options. We understand that clear communication about our dining services is crucial, and we regret that this was not effectively conveyed during your stay. The confusion leading to an unexpected charge for breakfast is certainly not the standard of service we aim to provide. We will be addressing these concerns with our team to ensure that our guests receive transparent and accurate information about our offerings. We appreciate your positive comments about the food quality, and we hope to have another opportunity to provide you with a more seamless and satisfactory dining experience in the future.

10/10 – Utmerket

Gabriel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Frf
Bodde her 1 natt i november 2023
Svar fra HotelMgmt den 14. nov. 2023
Your perfect score is much appreciated, Gabriel! We hope to welcome you back to Boston Marriott Burlington soon!

10/10 – Utmerket

chris

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything
Bodde her 1 natt i november 2023
Svar fra HotelMgmt den 10. nov. 2023
It's fantastic to hear that everything met your expectations during your stay with us at Boston Marriott Burlington! We aim to cover all the bases, from comfort to service, and it's rewarding to know we succeeded. We look forward to making your next visit equally special!

6/10 – Grei

Nicholas

Likte: Renhold og personale og service
Bodde her 5 netter i oktober 2023
Svar fra HotelMgmt den 9. nov. 2023
It was a delight to have you join us and we hope to impress even more the next time we host you, Nicholas.

10/10 – Utmerket

Marc

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Les commentaires des déjeunés semble formidable
Bodde her 1 natt i november 2023
Svar fra HotelMgmt den 8. nov. 2023
Mark, thank you for noticing the positive remarks about our luncheons. It's always encouraging to hear that our guests enjoy the culinary experiences we offer here at Boston Marriott Burlington. We hope to have you join us soon to see and taste for yourself!

10/10 – Utmerket

Matthew

Bodde her 1 natt i november 2023
Svar fra Hotelmgmt den 4. nov. 2023
Your five-stars mean the world to us, Matthew! Thank you and we're excited for the opportunity to host you again.

8/10 – Bra

Mina og Orlando

Reiste med familie og små barn
Likte: Renhold og personale og service
Property is good but little outdated. Bathroom door was broken. Entrance needs to be upgraded too. Staff was amazing and overall experience is great 😊😊😊
Bodde her 3 netter i oktober 2023
Svar fra Hotelmgmt den 4. nov. 2023
Thank you, Mina, for your honest feedback. We are continuously working on updates and will take note of the areas you mentioned. We are confident your future visits will impress you all around!