Hoteller nær Boston Butikk besøkssenter

«Price was high for the condition of the room. Plaster falling from ceiling in bathroom. A/C out in the lobby and hallway. Just a lot of little things not kept up in the bathroom.»

«Based on location is why I booked hotel. Check in process went smooth and front desk clerk was very friendly and helpful. Unfortunately, I would not stay at hotel again. The breakfast did not provide enough options for our party, but it was nice that a Bob Evan's was next door. Also, hotel should not provide linens with stains. Does not matter that they have been washed; seeing blood stains does not make patrons feel good about hotel.»

«Booked a 2 night stay and upon arrival found the pool and fitness center were out of order. Water was dripping from the ceiling into the treadmill below and smelled moldy. The shower in our room had hair on the walls. We decided to stay somewhere else the second night and requested a refund due to lack of amenities. The manager, in email, said he would refund our second night back to us but we never received it. Called to talk to him and was told he would be in at 11 am, called at 12, now he ...

«Clean room...quiet all night...friendly staff...nice breakfast. Would stay again if traveling in the area. Recommend highly!»

«Place was nice. It seemed pretty dated but overall it was a very nice hotel for the price»

«The room was filthy. We asked for clean sheets and towels and they were never provided. The toilet did not work.»

«Nice place. We were pretty comfortable. Only issue was my fridge didn't cool very well. Breakfast was adequate. Coffee was good. Staff was very pleasant. I would go again.»

«The floors around the main desk, and the carpeting on the elevator floor were really dirty. Our room looked tidy, but the bathroom floor was also really dirty. On the first day shortly after we arrived, my husband used a hand towel to clean up a small water spill that landed on the bathroom floor. The towel was filthy dirty after he finished. We stayed 3 days at the hotel, and the carpet in the elevator was dirty all three days. The staff was very kind, and helpful. Breakfast was OK.  ...

«The room was very well equipped and clean. The staff at the front desk and breakfast were very kind and helpful.»

«No breakfast and I did not see the advertised hot tub. The onsite restaurant was closed and there were not many restaurants in the area.»

«Staff was great, place was clean. Easy parking. Air conditioner didn't really throw cold air, and bathroom sink faucet was very loose.»

«Breakfast area was very clean and organized and the staff, she was very pleasant and helpful.»

«All good»

«For the price it was a good stay!»

«The front staff and dining help were very friendly and accommodating. I rated it poorly due to several things. Air conditioner not working, but staff was very accommodating in switching my room. The new rooms toilet BARELY flushed…had to hold down the handle and cheer it on. Went to shower…no towels, wash cloths, or hand towels. They only had pool towel available. No coffee or coffee cups. For a 2 night stay, NO room service, even to empty trash and change towels. Again, I thought the staff were ...

«Renovation on site , no breakfast, personal not enough formation and worst my 2 beds room was not available even if it was confirmed by email .»

«The room was very dirty ,sheets have no elastic to stay on the bed ,Old outdated small Tv .All doors slam making it hard to sleep .»

«Amazing reception staff ! Lovely boutique hotel close to Chagrin Falls. Welcoming and professional reception staff make this a repeat choice for travel !»