Hoteller nær Bon Secours Heart Institute at Reynolds Crossing

«The breakfast buffet was great.»

«The property and room was wonderful. The staffing in the morning was a little unfriendly but the afternnon/evening person was delightful, We loved having all of the ammenities of the room. We would have loved it even more if they had a hot tub. Very clean and comfortable Beds »

«Clean room and full amenities»

«Clean and comfortable rooms! Amenities were great! Friendly and helpful staff!»

«The room wasn’t cleaned at all the whole time we were there we were rationed towels only given 2 even though I booked a room for 3 people not once did they ever come in and atleast empty trash and refill toilet paper never have I stayed at a hotel where you had to go down and ask for clean towels and empty your own waste baskets»

«The photos glammed it up a bit more than reality and the whole place could really use a sprucing up but other than that the AC was cold and the bed was comfortable!»

«Had a great timing staying at this special, fun place! Loved the decor, charm and of course pinball machines. The owner was kind and accommodating. I look forward to booking again next time I’m in Richmond.»

«While the front desk was understanding and did the best they could for the situation. The hotel was sold with groups of preteen and teen girls who were uncontrollably running on all floors of the building and threw all of the staircases. Our 10 year old had a state competition that she needed to wake up for at 5 AM. Both nights we stayed at the hotel the hotel was unable to manage the kids running wild through the hotel into the night. My husband and I had to visit rooms and parents who were ...

«Everything was great »

«I had a good stay.»

«Shower leaked all the time water on the floor. Hotel breakfast was sub par. Room was basic for a suite. »

«It was a really nice place if you were looking for a place that has a refrigerator stove and a microwave and it was only 10 minutes away from the venue that I needed it to be at which was a great convenience for me and it was only 10 minutes away from any mall of food place that I needed it to be. I would choose it anytime I was gonna stay in Richmond, Virginia.»

«Very nice breakfast set up»

«The outside may not appear impressive, but it actually is. Its just old, but the possibilities atr endless . The room was WONDERFUL. Staff was friendly and accommodating. »

«Convenient location. Ample parking. Amazing staff who goes above and being to ensure complete guest satisfaction. Ed, Lamar, Amber in particular are a huge asset to the property. Highly recommend. »

«I»

«For what we paid for it it served its purpose very well. Staff was amazing!!!»

«Had roaches »

«As always, another beautiful stay at the Extended stay hotel. Very peaceful and the rooms cleaned to perfection. Once again, I was met by the staff with greetings and beautiful smiles, very friendly and very helpful. Will be returning very soon.»