Dear Asle, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at the Starhotels Excelsior in Bologna. It is really a pleasure for us to see you fully enjoyed your stay with us and for this we do thank you wholeheartedly. We look forward to welcoming you back at Starhotels and we remain at your entire disposal for any further need. Sincerely,

Dear Frank, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Sven Olav, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

Dear Thomas, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Dear Inger Lise, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear glimrende beliggenhet, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at the Starhotels Excelsior in Bologna. It is really a pleasure for us to see you fully enjoyed your stay with us and for this we do thank you wholeheartedly. We look forward to welcoming you back at Starhotels and we remain at your entire disposal for any further need. Sincerely

Dear Peter, thank you for your feedback - we are glad to read you enjoyed the strategic location of the hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Katrine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Mrs. Eva, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at the Starhotels Excelsior in Bologna. It is really a pleasure for us to see you fully enjoyed your stay with us and for this we do thank you wholeheartedly. We look forward to welcoming you back at Starhotels and we remain at your entire disposal for any further need. Sincerely,

Dear Sven Olav, thank you for your feedback - we are glad to read you enjoyed the room and our breakfast. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Starhotels Excelsior Management

Dear Espen, Thank you so much for taking the time to share your feedback about your recent stay with us. we are looking forward to welcoming you back soon. Kind Regards

Dear Truls, thank you for your feedback - we are glad to read you enjoyed the cleanliness and the strategic location of the hotel. We really hope to have the opportunity to welcoming you back very soon. Kind Regards The Starhotels Excelsior Management

Dear Rene, thank you for taking the time to share your feedback about your recent stay at Starhotels Excelsior-Bologna. We are glad to hear you enjoyed your stay with us and we are looking forward to welcoming you back soon. Kind Regards The Starhotels Excelsior Management

Dear Noreen, thank you for your feedback - we are glad to read you enjoyed the room and the strategic location of the hotel. We hope to welcome you back to our hotel very soon! Sincerely, The Starhotels Excelsior Management

Dear Heidi, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Dear Stefano, Thank you for your kind feedback regarding our rooms and service, we aim to provide a memorable and convenient stay in Bologna! We hope to welcome you back in the near future,

Dear Rosalina,Thank you for your feedback. We are glad you enjoyed your stay with us and we are looking forward to welcoming you soon, again. Warm Regards

Dear Dick,thank you for your feedback - we are glad to read you enjoyed the room and the strategic location of the hotel.Thank you for being our kind guest and hoping to welcoming you in Starhotels again.Kindest regards,

Dear Karyn,Thank you for the great feedback of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Paul,unfortunately we are not at the beach but in Bologna city center.We are glad you enjoyed the location in front of the central station and our amazing staff. We look forward to welcoming you again in the near future. Kind regards,

Dear Ching Kong,Thank you for your review of Starhotels Excelsior – Bologna.Hoping to welcoming you again.Kindest regards.

Gentilissimo Sig. Giorgio,con grande piacere riceviamo il suo feedback per il quale ringraziamo.Ci auguriamo possa tornare presto a trovarci e porgiamo i nostri più distinti saluti.

Dear Paul,Thank you for sharing your review of our Starhotels Excelsior.We are glad to hear you overall enjoyed your stay at Starhotels Excelsior and we would like to apologies if you had trouble with the temperature in the room.We experienced a really strange April, especially in the second half of the month, with external temperatures going up and down even during the same day and this caused few difficulties in setting up the room temperatures, also because in the same period there were guests reporting they were feeling cold in the room. During winter time only the heating system is turned on and it is possible to regulate the room temperature through the thermostat in the room or by switching the fan completely off. From the day before yesterday night the A/C is on.I do hope we may look forward to welcoming you back to Starhotels Excelsior on many more occasions in the future.With all good wishes,

Dear Fern,Thank you so much for taking the time to share your feedback about your stay with us.We’re delighted you enjoyed our the location which is indeed, second to none. Looking forward to welcoming you back again soon.Kind Regards

Dear Mr. Erik,We thank you for your feedback and we are concerned to read your comments outlining your disappointment towards your experience at the Starhotels Excelsior. First of all we apologize for any inconvenience that took place during your recent stay in Bologna.Obviously this does not reflect our usual high standard of service, and we assure you that action has been taken to verify and ensure that a similar situation may not occur.We would like to be able to restore the confidence you previously had and hope you will allow us the opportunity to do so.With all good wishes,

Dear Howard,Your review was such a delight to read! I am so pleased to hear that you appreciated the caliber of service delivered by my team and enjoyed a comfortable night’s sleep in one of our beautiful rooms. Thank you for your comments and I look forward to seeing you again soon.Kindest regards,

Dear Fatemeh,we are so pleased to read you had a great stay with us and thank you for highlighting our amazing staff.We are looking forward to welcoming you back soon at Starhotels Excelsior. Kind Regards

Dear Erica,We are sorry to read you were not fully satisfied with your stay at Starhotels Excelsior.We hope that we will have the opportunity to serve you again at our hotel in the future.Kind Regards

Gentilissimo Carlo,con molto piacere riceviamo la sua recensione per la quale ringraziamo.Siamo davvero felici che abbia gradito il comfort delle nostre camere.Ci auguriamo di rivederla presto.Cordiali saluti

Dear Hermine,thank you for your feedback - we are glad to read you enjoyed our hospitality and the strategic location of the hotel. We really hope to have the opportunity to welcoming you back very soon. Kind Regards

Dear John,Thank you for sharing your review of our Starhotels Excelsior.We look forward to welcoming you again in the near future. Kind regards,

Dear Jun,Thank you for your feedback. We are glad you enjoyed your stay with us and we are looking forward to welcoming you soon, again. Warm Regards

Dear Mr. Michele,we desire to thank you a lot for the positive comment regarding your stay in our Starhotels Excelsior. Your comments make us feel so proud and help us to do all our best to enhance the quality of our service. We are waiting for you in one of our Starhotels. Best regards,

Dear Keiko,Thank you for the great feedback of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Guest,thank you very much for the excellent feedback.We look forward to welcoming you again in the not so distant future.Kindest regards.

Gentilissima Signora Simona,La ringraziamo molto per averci assegnato un punteggio d'eccellenza e ci fa piacere apprendere che il suo soggiorno presso il nostro Starhotels Excelsior sia andato per il meglio! Ci auguriamo di poterla riavere presto nostro gradito ospite.Cordialmente.

Dear Mrs. Maureen,I was so pleased to hear that you all enjoyed your stay at Starhotels Excelsior. It is great to read that you appreciated our central location and that the attention to detail from the team did not go unnoticed. Thank you for taking the time to write such kind words, which I look forward to sharing with the team, we hope to welcome you again soon.Kindest regards.

Dear Guest,We desire to thank you for the excellent feedback you left for our Starhotels Excelsior. We look forward to welcoming you back again in the near future.Kindest regards.

Dear Guest, we would like to thank you for taking the time to convey your comments regarding your recent stay in our Starhotels Excelsior. We are glad to see that you took away an overall good impression. Any suggestions or opinions related to our service is highly taken into consideration and, if in any way this service can be improved, be well assured that our will is to achieve this goal. Thank you for choosing Starhotels and hoping to welcoming you again.Kindest regards.

Estimado Señor Leonardo, Gracias por compartir su comentario sobre su más reciente visita al Starhotels Excelsior. Me complace enormemente leer que haya disfrutado su estancia en el Hotel y que nuestro staff le ofreció un servicio excepcional. Será de mi completo agrado compartir sus comentarios con ellos. Le agradezco por tomarse el tiempo y comentar sobre Starhotels Excelsior y amablemente recordarle que es bienvenido al Hotel en cualquier momento. Cordialmente.

Dear Koji,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely

Dear Guest,It's a pleasure to learn that your experience with us was excellent and we want to thank you for the excellent feedback on our Starhotels Excelsior. Thank you for choosing Starhotels and hoping to welcome you again!Kindest regards.

Dear Mrs. Alexandra,It's a pleasure to learn that your experience with us was excellent and we want to thank you for the excellent feedback on our Starhotels Excelsior. Thank you for choosing Starhotels and hoping to welcome you again!Kindest regards.

Dear Guest, thank you very much for spending your time in describing your stay in our Starhotels Excelsior. We’ve shared with all the staff your good impressions, which help us to do always the best in our work. We hope to welcome you again soon.Kindest regards.

Dear Brad,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

Dear Guest, we are glad to know that you enjoyed your experience with us and we desire to thank you for writing your positive comments on our location and kindness of the staff. Please accept our deepest apologies for what happened during your breakfast, we are checking with our F&B Manager. It was not absolutely in our intention to be rude. We will focus to improve our employees to be more empathetic. Thank you for being our kind guest and hoping to welcoming you in Starhotels again.Kindest regards.

Dear Guest, Thank you for sharing your feedback on your recent stay at our Starhotels Excelsior. We are sorry to see that your experience was not up to your expectations and we kindly ask you if you can give us an explanation of what happened during your stay, in order for us to share your impressions with our staff. Your opinion is highly taken into consideration to improve the quality of our work. Kindest regards.