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Anmeldelser av Americas Best Value Inn & Suites Boise

2.5 out of 5
Americas Best Value Inn & Suites Boise
2525 W Sunrise Rim Rd, Boise, ID

Anmeldelser

4,4
Rangering på 10 − Utmerket. 88 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 105 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 153 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 204 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 451 av totalt 1001 anmeldelser." "

4,2/10

Renhold

5,4/10

Personale og service

4,2/10

Fasiliteter

4,0/10

Overnattingsstedets bygg og tilstand

4,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Heidi

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It wasn’t clean, nicotine was dripping down the walls, there were holes burnt in the curtains, broken lampshades. I’d rather sleep in my car.
Bodde her 1 natt i mai 2024
Svar fra Reviews Team den 11. mai 2024
We appreciate your feedback we will look into it and work hard to make better place to stay

2/10 – Forferdelig

Katarina

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very disgusting rooms, stains on curtains, blankets, and sheets. Room and hallway smelt of garbage. Gunshots fired at someone in the parking lot and was the second shooting in the month.
Bodde her 2 netter i april 2024
Svar fra Reviews team den 24. apr. 2024
We appreciate your feedback and our team is investigating regarding this incident and will look into this and work on making the hotel better place to stay

2/10 – Forferdelig

Lawrence

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A very bad experience for me and my family. The staff wanted more money, the doors were not locked and the room was dirty and had a bad smell, the bed had food under the cover but it was made up. The only good thing was the view of the mountains... Disappointed
Bodde her 1 natt i april 2024
Svar fra General Manager den 8. apr. 2024
Dear Lawrence,While we're happy to know that you enjoyed our amazing views, we're sorry to hear about any cleanliness or upkeep concerns during your visit, as these matters are very important to us. Your feedback will be used to ensure that an experience like the one you described doesn't happen again in the future. Thank you, and we hope to see you again soon.

4/10 – Dårlig

Amy

Reiste med familie
You get what you pay for at this motel. It's run down, in a sketchy area with questionable people living in it and around it. Staff is not friendly and openly talk about guests in their language.
Bodde her 2 netter i mars 2024
Svar fra Guest Relations den 29. mars 2024
Dear Amy,We're sorry to hear that you didn't have a good time with us overall. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. In addition, please accept our apologies for any perceived rudeness. All of your comments will be discussed internally, as our team is always looking to make improvements. Thank you, and we hope you'll consider giving us another chance soon.

8/10 – Bra

Jennifer

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Reviews response Team den 14. apr. 2024
Thank you for staying with us we appreciate your feedback

4/10 – Dårlig

David

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
dirty and ants in the room! they didn’t even do a partial refund!
Bodde her 1 natt i mars 2024
Svar fra Guest Relations den 15. mars 2024
Dear David,Thank you so much for taking the time to leave us your feedback. We're sorry to hear about any cleanliness concerns during your visit. While we treat our property regularly, we'll be sure to have our pest control and housekeeping teams look into all of your comments further. For all billing inquiries, please consider reaching out to the third-party site you booked with, as they will be the best ones to assist you. Please consider giving us another chance soon; we're confident that we can impress you.

8/10 – Bra

Olga

Forretningsreisende
Likte: Personale og service
True definition of best value inn. You will get what you need for the price, but don’t expect a luxurious stay.
Bodde her 1 natt i februar 2024
Svar fra Front desk den 14. apr. 2024
Thank you for staying with us we appreciate your feedback

6/10 – Grei

Jeremy

Bodde her 3 netter i februar 2024
Svar fra Reviews team den 14. apr. 2024
Thank you for staying with us we appreciate your feedback

4/10 – Dårlig

dean

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The first picture for this hotel is a lovely pool, there is no pool. The front desk person was not at the desk and when I called they came out of a filthy room full of people. The external doors don’t have locks and they don’t hear the common areas of the hotel. This room is ok, the place is pretty nasty.
Bodde her 1 natt i februar 2024
Svar fra Guest Relations den 15. feb. 2024
Dear Dean,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your time with us, as this will allow our dedicated team to make the appropriate changes and improvements. We wish you well and hope you'll consider giving us another try someday.

2/10 – Forferdelig

Carl

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Never again
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Candice

Bodde her 2 netter i februar 2024
Svar fra Review team den 14. apr. 2024
We appreciate your feedback

10/10 – Utmerket

Beautiful

Bodde her 1 natt i oktober 2023
Svar fra Front desk den 14. apr. 2024
Thank you for staying with us we appreciate your feedback

4/10 – Dårlig

Louis

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand
When you find a decent budget hotel chain, so you use it for like 8 years, whenever you can find one. Then they start contracting other hotels, to use their name. I get it, its a money thing. This place, it was noisy. loud music till past midnight, the place itself kindly reminded me of a halfway house. I got in my room, the bed comforter felt dirty, sticky, grimy, just nasty. So i took it off and threw it on the floor. The sheets didnt feel much better. Within 5 minutes, i was trying to write a review, but wouldnt let me, since my stay wasnt completed yet. If it wasnt for me being so tired, since i work in the transportation industry, i would of been fighting for a refund and finding a different hotel. Then the music started, the loud neighbors got going. I didn't get fall asleep for a couple hours anyway. So i would of been better off leaving. This is one of a few hotels i will/would avoid at all costs. The 2nd Americas best value inn i didnt like. Like i said, ive been using this brand for years, with no issues. But these contract hotels are fiving them a bad name.
Svar fra Guest Relations den 16. jan. 2024
Dear Louis,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your stay, as this will allow our dedicated team to make the appropriate changes and improvements, especially regarding our attention to cleanliness and the comfort we strive to provide our guests. We wish you well and hope you'll consider giving us another try someday.

2/10 – Forferdelig

STACY og HSB

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I would fire my Head house keeper if i worked this hotel. There is a sign outside that said no smoking within 20ft. Yet the guy was right next to the door... And the clerk was to busy on her phone to care. Definitely would NOT stay here again.
Svar fra Guest Relations den 16. jan. 2024
Dear Stacy,Guest feedback only helps us improve, and that is what we intend to do. We apologize if we did not meet all of your expectations. Providing clean and welcoming accommodations is very important to us. Thank you for reaching out to voice your concerns. We hope you had a safe trip home and that you will consider revisiting us in the future.

8/10 – Bra

Josh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was clean a quiet an affordable in walking distance to a few restaurants
Bodde her 3 netter i desember 2023

2/10 – Forferdelig

Jacob

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Seemed like it might be a decent deal but the rooms are just filthy. To the point it’s obvious they do not get cleaned. Hair all over the showers trash on the side of the night stands just zero effort put into cleaning them for a new guest.
Bodde her 1 natt i desember 2023
Svar fra Guest Relations den 12. jan. 2024
Dear Jacob,Cleanliness is important to us, so we are surprised to learn about your experience. Rest assured, we will speak with our housekeeping team to ensure every room is spotless. Thank you for taking a moment to share your thoughts, and we wish you all the best.

10/10 – Utmerket

Pamela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

April

Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Shantelle

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I booked through Expedia, property unseen. When I arrived there was what appeared to be a bunch of druggies in the parking lot. Walked passed needles on the sidewalk. I had a bad vibe but needed a room for the night proceeded to check in front desk agent was on his phone with headphones on took forever for him to acknowledge me got all check in went into room smelt of cigarettes horribly. Upon entering the room there was beer in the fridge burn holes and blood stains on the sheets and blankets a dirty diaper on the floor next to the bed. Dried blood on the floor along with tons of crumbs and rat droppings. Nothing had been wiped down or cleaned still had pee in toilet from previous people. I immediately went back to the front desk to get my deposit and drove an hour to another town to stay in a more sanitary and safe inviroment.
Bodde her 1 natt i desember 2023
Svar fra Guest Relations den 10. des. 2023
We greatly appreciate your comments. Please know that we do not condone any illicit activities on our property, and we encourage our guests to reach out to our team regarding any concerns of this nature. In addition, providing clean accommodations and the best service possible is of the highest priority to us, so we'll discuss all of your comments internally and make improvements where necessary. Please consider giving us another chance soon; we know that we can impress you.

4/10 – Dårlig

Linda

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Poor room but comfortable bed. It was priced low.
This hotel was rated 4.5 and said that was fair. I would rate it lower than that. The bed was comfortable. The room was pretty stark with no carpet. The room was probably cleaned but the corners of the bathroom were dirty. The bathroom door was splintering and had been painted over.
Bodde her 1 natt i november 2023
Svar fra Guest Relations den 8. des. 2023
Dear Linda,Thank you for taking the time to share your thoughts with us. We are glad that you found our beds comfortable. However, we are disheartened that we could not exceed your expectations in other aspects of your stay with us. What you described is not typical of the high standards that our team strives to provide for our guests. Your feedback will be shared with our team for improvement. Please consider booking another stay with us so we can show you a much better experience.

6/10 – Grei

Robert

Reiste med familie
Shelter
the write up on the website did not match the property once I arrived
Bodde her 3 netter i november 2023

4/10 – Dårlig

Steven

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well its cheap... and if you are like me traveling on a budget you just have to make the best of a bad situation. The room had bugs and there were other people complaining about bugs when i checked in at the front desk. So it goes... If you need a place to stay and dont have much money go for it, if you can afford somewhere better go for it

8/10 – Bra

Philippa

Forretningsreisende
Likte: Renhold og personale og service
The heat in the room wasn't sufficient, but overall it was good
Bodde her 1 natt i november 2023
Svar fra Review Team den 24. nov. 2023
We appreciate your feedback and thank you for staying with us

2/10 – Forferdelig

Christopher

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Horribly dirty
The service and cleanliness was horrible. There were cigarette ashes on our beds ( Jon smoking room)broken tv, sink wouldn’t drain, and everything was gross and dirty. Nothing had been cleaned or wiped down. The front desk wouldn’t let us change rooms or offer any apology fir the state of our room.
Bodde her 1 natt i november 2023
Svar fra Reviews Team den 12. nov. 2023
We are sorry for the inconvenience all your concerns has been forwarded to the relevant team to take relevant actions . We appreciate your feedback

10/10 – Utmerket

Olbin og Temple

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i oktober 2023
Svar fra Reviews Team den 7. nov. 2023
Thank you for staying with us

10/10 – Utmerket

Cade

Bodde her 1 natt i november 2023
Svar fra Reviews Team den 6. nov. 2023
Thank you for staying with us we appreciate your feedback and thank you for your time

2/10 – Forferdelig

Keyana

Bodde her 2 netter i oktober 2023
Svar fra Reviews team den 4. nov. 2023
We appreciate your feedback

10/10 – Utmerket

David

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved this visit, the room was clean, breakfast was great and the parking was spacious and easy access to my room.
Bodde her 2 netter i september 2023
Svar fra Reviews Team den 4. nov. 2023
Thank you for staying with us we appreciate your feedback

10/10 – Utmerket

Michael

Bodde her 1 natt i oktober 2023
Svar fra Reviews Team den 25. okt. 2023
Thank you for staying with us we appreciate your feedback,

6/10 – Grei

Darrian og Boise

Good
Bodde her 1 natt i oktober 2023
Svar fra Reviews team den 4. nov. 2023
We appreciate your feedback thank you for staying with us

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice place to stay
Peaceful quiet I could always is here
Bodde her 1 natt i oktober 2023
Svar fra front desk den 21. okt. 2023
thank you for your stay we appreciate your feed back

6/10 – Grei

Darrian og Boise

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
It's alright
Bodde her 1 natt i oktober 2023
Svar fra front desk den 21. okt. 2023
we appreciate your stay thank you for your feedback

2/10 – Forferdelig

Ginger

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
0 out of 5 stars. Just dont do it.
Literally the grossest motel I've ever stayed in. Upon arrival there were zero parking spots open. I finally found a place to put my car, went inside and had to wake the desk guy to check in. Next morning I went to open the curtain, my shoes stuck as I walked after that. There was something all over the floor. It's non smoking, but STINKS of cigs, and the were people either partying or fighting (I'm not sure, it was in Spanish) in the hall all night. The pics just dont do the grossness justice. I have pics, but the uploader isnt working.
Bodde her 1 natt i oktober 2023
Svar fra Reviews Team den 21. okt. 2023
We are sorry for the inconvenience, we appreciate your feedback . All your concerns has been noted and forwarded to the relevant team to take actions

10/10 – Utmerket

Jenny

Forretningsreisende, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
They have really cleaned up the place. Check in was a breeze and it was quiet.
Bodde her 1 natt i oktober 2023
Svar fra Reviews team den 18. okt. 2023
Thank you for staying with us we appreciate your feedback

10/10 – Utmerket

Lynnette

Bodde her 1 natt i oktober 2023
Svar fra Reviews Team den 6. nov. 2023
Thank you for staying with us we appreciate your feedback

6/10 – Grei

Judith

Reiste med familie
Bodde her 1 natt i oktober 2023
Svar fra Reviews team den 13. okt. 2023
We appreciate your feedback thank you for staying with us

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold
Ewww
I had to walk to a separate hotel to check in and have a key made. The room wasn’t very clean and smelled terrible.
Bodde her 1 natt i oktober 2023
Svar fra Reviews team den 12. okt. 2023
We appreciate your feedback and thank you for staying with us

8/10 – Bra

Dustin

Reiste med en gruppe
Likte: Renhold og fasiliteter
Very polite at front desk
Bodde her 2 netter i september 2023
Svar fra Reviews team den 27. okt. 2023
Thank you for staying with us we apprecjate your feecback

2/10 – Forferdelig

Ashlyn

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
There was bed bugs, rice in the bed. the tv screen was cracked, very dirty room, dirty bathroom.
Bodde her 1 natt i oktober 2023
Svar fra Reviews Team den 7. okt. 2023
We appreciate your feedback all your concerns has been noted will be forwarded to the relevant team to take relevant actions

4/10 – Dårlig

Melissa

Reiste med partner, Reiste med kjæledyr
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very seedy! A complete dump!
Bodde her 1 natt i oktober 2023
Svar fra Review Team den 7. okt. 2023
We appreciate your feedback your concerns has been noted and will be forwarded to the relevant to take proper actions

2/10 – Forferdelig

Jason

This place is a dump there shady people all over outside it’s not safe inside or outside here I will never come back
Bodde her 1 natt i oktober 2023
Svar fra Review Team den 7. okt. 2023
We appreciate your feedback your concerns has been noted and will be forwarded to the relevant to take proper actions

2/10 – Forferdelig

Jose Elias

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Reviews team den 7. okt. 2023
We appreciate your feedback

4/10 – Dårlig

Jose Elias

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Reviews team den 7. okt. 2023
We appreciate your feedback

6/10 – Grei

Vernon

Ok for budget hotel
Bodde her 1 natt i september 2023
Svar fra review team den 3. okt. 2023
We appreciate your feedback

2/10 – Forferdelig

Andie

Likte ikke: Personale og service og fasiliteter
Front desk clerk was beyond rude and offensive.Her name is Sharon A. Terrible service. Will never recommend this hotel.
Bodde her 1 natt i september 2023
Svar fra Review team den 1. okt. 2023
We appreciate your feedback thank you for time

10/10 – Utmerket

Trista

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service og fasiliteter
everything you need is super close and convenient. the staff are very accomodating and friendly.
Bodde her 1 natt i september 2023
Svar fra Review Team den 1. okt. 2023
Thank you for staying with us we appreciate your feedback

8/10 – Bra

Rodney

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i september 2023
Svar fra Review Team den 30. sep. 2023
Thank you for staying with us we appreciate your feedback

8/10 – Bra

Richard

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Review team den 30. sep. 2023
Thank you for staying with us we appreciate your feedback

2/10 – Forferdelig

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Please replace the furniture
The staff was courteous and helpful, but the room itself was awful. The mattress and sofa were lumpy and made it impossible to fall asleep. Also, none of the outlets by the bed worked.
Bodde her 1 natt i september 2023
Svar fra Reviews team den 28. sep. 2023
We appreciate your feedback thank you for taking time to share your experience. We will work hard on the issues you've mentioned

2/10 – Forferdelig

Cole

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
They advertise a pool, gym and dining area in their photos, but it is located in a neighboring hotel. There was small blood marks on the walls and door and the blankets were stained and dirty. Checked in and checked out within 10min of arriving. Zero Stars all around.
Bodde her 1 natt i september 2023
Svar fra Reviews team den 26. sep. 2023
We appreciate your feedback . We will forward your concerns to the relevant team to look into to take relevant actions