Hoteller i Bogazliyan

"Hotel states to be a 5-star hotel, but felt more like a 3-star. We booked a suite, which was spacious and nice. But several incidences made the experience here feel less welcomibg: When we booked it said breakfast was included, but when we arrived we had to pay extra for it. When we wanted to visit the pool we had to buy mandatory swimming caps. And when we checked out we had to wait 5-10 minutes for someone to see if we spoke the truth about not having taken anything from the minibar («minibar control»). Have never experienced this in any hotel, ever. "

"This hotel was truly a hidden gem! The spa and hot spring facilities were incredible – clean, peaceful, and perfect for relaxing after a long day. What really stood out was the genuine hospitality from both the staff and other guests. Even though the staff didn’t speak English, they made a real effort to communicate using translation devices or by finding someone who could help – and they always did it with a smile. The hotel offered so much more than expected, from thoughtful little touches to extra services you don’t often find elsewhere. It had a very homey and welcoming atmosphere, making you feel comfortable and cared for even when far from home. We left feeling refreshed and grateful for the experience. Highly recommended for anyone looking for something special and authentic!"