3 utendørsbassenger, bassengtelt (mot betaling) og bassengparasoller

Anmeldelser av Tower at The Boca Raton

4.5 out of 5
Tower at The Boca Raton
503 E Camino Real, Boca Raton, FL

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 26 av totalt 34 anmeldelser." "
Rangering på 8 − Bra. 5 av totalt 34 anmeldelser." "
Rangering på 6 − Grei. 1 av totalt 34 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 34 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 34 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

8,6/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Ihosuel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing hospitality
Bodde her 1 natt i mai 2024
Svar fra Daniel A. Hostettler, President and CEO den 14. mai 2024
Dear Mr. Ramos,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and greatly appreciate your kind words. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Utmerket

Daryl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Daniel A. Hostettler, President and CEO den 14. mai 2024
Dear Mr. Blowes,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Utmerket

Timothy og Boston

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room completely modernized. Great views. Staff excellent
Bodde her 2 netter i februar 2024
Svar fra Daniel A. Hostettler, President and CEO den 16. apr. 2024
Dear Mr. Buckley,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and greatly appreciate your positive feedback. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Utmerket

Albert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Ross

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

molly

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Shona den 25. jan. 2024
Dear Ms. Goodman,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Utmerket

Jerry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful room, gigantic resort that offers so many things. Service was great. aslo great little touches like providing lens cleaner for glasses.
Bodde her 2 netter i januar 2024

8/10 – Bra

Kevin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

8/10 – Bra

Francoise

Bodde her 4 netter i januar 2024

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
THE BEST IN BOCA, PERIOD
I booked a single night at The Tower following my wedding at the venue The Addison. I'm practically disappointed that I couldn't spend more time enjoying all the amenities and just the overall atmosphere here. I could write a book of why The Tower is the cream of the crop in Boca. EVERYTHING was 10/10.
Bodde her 1 natt i januar 2024

8/10 – Bra

Francoise

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a one week stay at the Boca Raton. Overall good with some exceptions, notably housekeeping and bellman. Housekeeping never came before 5 pm. Bellman and butler were largely unresponsive. In room dining was average in quality and overpriced. It aspires to greatness but isn’t quite there in terms of service. While the rooms have been updated in the tower the elevators are old and i need of replacement.
Bodde her 3 netter i januar 2024

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i desember 2023

10/10 – Utmerket

Brian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i desember 2023

10/10 – Utmerket

Debbie

Bodde her 1 natt i september 2023

10/10 – Utmerket

Iris

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023

10/10 – Utmerket

George

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juli 2023
Svar fra Shona den 28. aug. 2023
Dear Mr. Mavroudis,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Utmerket

Ryan

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This property had the best service and the most amazing newly renovated room! Our family was impressed from the moment we entered the property. So many great staff to thank for making our family trip memorable.
Bodde her 3 netter i juli 2023
Svar fra Shona den 28. aug. 2023
Dear Mr. Mitchell,Thank you for sharing your feedback about your recent stay at The Boca Raton. We are thrilled to hear that you experienced the best service at our resort and that our attentive associates made a significant impression on you and your family. Your recognition of our efforts to provide incredible service is greatly appreciated, and we are honored to have contributed positively to your stay.We look forward to the opportunity to welcome you back for another exceptional experience and to continue providing you with excellent service.Warm Regards, Daniel A. Hostettler President and Chief Executive Officer

4/10 – Dårlig

Brian

Likte ikke: Renhold, personale og service og romkomfort
Save Your Money
Had ridiculous problems with room service, housekeeping, valet, noise, rudeness and wet (mopped) floors that I slipped on with no warning signs. What’s worse is I’ve given them all this feedback multiple times and no response from the hotel. They don’t care.
Bodde her 2 netter i juni 2023
Svar fra Hotel Management den 7. juli 2023
Dear Brian,We sincerely apologize for the issues you encountered during your stay. Your experience is certainly not reflective of the level of service we strive to provide, and we deeply regret any inconvenience or discomfort caused.We take guest feedback seriously, and we apologize for any lack of response you may have experienced. Your concerns have been noted, and we will thoroughly investigate each matter to address and rectify the issues promptly.If there is anything further we can do to assist you, please do not hesitate to reach out to us directly.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Utmerket

daniel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2023
Svar fra Hotel Management den 7. juli 2023
Dear Daniel,Thank you for the perfect review of The Boca Raton. We hope to have the pleasure of welcoming you back to Florida’s pristine beaches soon.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Utmerket

Altin

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was great!!!
Bodde her 3 netter i juni 2023
Svar fra Hotel Management den 7. juli 2023
Dear Altin,Your five-star review of The Boca Raton’s Tower means the world to us. We were delighted that each part of your stay was exceptional. We hope to have the pleasure of welcoming you back to another stay soon!Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Utmerket

jackie

Bodde her 2 netter i mai 2023
Svar fra Hotel Management den 7. juli 2023
Dear Altin,Thank you for taking the time to share your feedback from your stay at The Boca Raton’s Tower hotel. We are delighted to read that everything during your stay was exceptional. We hope to welcome you back to another getaway soon!Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Utmerket

Barbara

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything you needed was right there on site. Only complaint is trying to get a lounge chair.....too many people and not enough chairs! Food was good. Staff was very friendly.
Bodde her 3 netter i april 2023
Svar fra Hotel Management den 11. mai 2023
Dear Barbara,Thank you for sharing your experience with us! It is great to hear that you enjoyed the convenience of having everything you needed on site. We understand how frustrating it can be when it is difficult to find a lounge chair, especially with many people around. We are glad to hear that the food was good and that our staff provided friendly service. We hope to welcome you back soon!Warm regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Utmerket

Paul

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Boca Raton has become a family favorite for our family of 5. We have stayed at the beach club, cloister and tower. With kids, the Tower is our favorite. The lazy river, pool, slides, and flow rider keep my kids busy and happy. They never want to leave!
Bodde her 7 netter i mars 2023
Svar fra Hotel Management den 18. apr. 2023
Dear Paul,We are delighted to read that you and your family have enjoyed your stay at the Boca Raton! It's always wonderful to find a hotel that can keep everyone in the family entertained and happy. We hope you continue to make happy memories at The Boca Raton in the future!Warm regards,Daniel A. Hostettler, President and Chief Executive Officer.

8/10 – Bra

Zoe

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed here with our kids for the Beach and pool club; we stayed in the Tower and the rooms were beautiful and spacious, and the food was great for the kids. The kids loved taking the water shuttle over to the beach, and we rented an (expensive) cabana at the pool as we couldn’t get enough chairs all together. It would have been 5 stars had the weather cooperated, but in our two-night stay, we had 2 hours of sun and otherwise thunder/lightning and the pool club was closed, which meant we were only able to use the $700 cabana for 2 hours. We had also planned to do the lazy River and pool club the morning we were checking out, but the pool club only opened at 9 and by 9:05 it was closed due to lightning and torrential downpours, so we ended up just checking out early. When i mentioned our disappointment at checkout, the front desk didn’t really say much - understand the weather was out of their control, but disappointing nonetheless.
Bodde her 2 netter i mars 2023
Svar fra Hotel Management den 18. apr. 2023
Dear Zoe,We are disappointed to read that the weather didn't cooperate during your stay with us. It's great to hear that you enjoyed the spacious rooms, great food, and water shuttle to the beach, and that your kids loved the pools and slides. However, I can understand how disappointing it must have been to have the pool club closed for most of your stay and to only have a short time to enjoy the cabana. Our team strives to provide exceptional service and experiences for our guests, so I'm sorry to hear that your disappointment at checkout wasn't addressed. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Warn regards,Daniel A. Hostettler, President and Chief Executive Officer.

10/10 – Utmerket

jennifer

Bodde her 7 netter i mars 2023
Svar fra Hotel Management den 18. apr. 2023
Dear Jennifer,Thank you for the great review of the Tower at The Boca Raton. We hope we can welcome you back to another stay in the future.Warm regards,Daniel A. Hostettler, President and Chief Executive Officer.

10/10 – Utmerket

Laurie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2023
Svar fra Hotel Management den 18. apr. 2023
Dear Laurie,Thank you for the great review of the Tower at The Boca Raton. We hope we can welcome you back to another stay in the future.Warm regards,Daniel A. Hostettler, President and Chief Executive Officer.

6/10 – Grei

Angela

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
The property is fantastic but they definitely overbooked for the holiday weekend. The rooms, staff and food was 5 stars but the fact that you had to line up outside every morning at 8am to get a chair at the pool that isn’t even open until 9am is absurd. Especially when you have to stand outside in the sun with your kids every morning before coffee on vacation. Torture.

10/10 – Utmerket

Mark

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great

10/10 – Utmerket

Jonathan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2022

10/10 – Utmerket

Erica

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fabulous service!
We stayed for our 15th anniversary and we knew that the resort was still partly under construction. The tower, where we stayed was PHENOMENAL! Absolutely perfect room and finishings. There was hair in the bathroom when we got there so that’s why it wasn’t scored perfectly. Food was EXCELLENT, and every employee was over and above for accommodating everything! The spa (outside) was lackluster and it looked amazing in pictures. But services were fantastic! Highly recommend!
Bodde her 1 natt i november 2022