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Anmeldelser av Springhill Suites By Marriott Boca Raton

3 out of 5
Springhill Suites By Marriott Boca Raton
5130 Nw 8th Ave, Boca Raton, FL

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 503 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 280 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 96 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 64 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 57 av totalt 1000 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Stine

Likte: Personale og service og romkomfort
Okay, but could be better
The staff was amazing, but it smelled moldy in the room we got, was dark spots on the curtain, and the floor didn’t feel clean. The breakfast was also nothing to brag about…
Bodde her 4 netter i oktober 2021
Svar fra Chris den 6. des. 2021
Thank you for your honest feedback. You surfaced a couple of areas that will insist upon our immediate attention. We are appreciative of your business and will take steps to improve upon what we do.

8/10 – Bra

Stine

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Bodde her 13 netter i oktober 2021
Svar fra Chris den 20. nov. 2021
We appreciated the feedback.

10/10 – Utmerket

Lisa

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean pool staff was very friendly
Bodde her 1 natt i mai 2024
Svar fra Shannon - OPS Manager den 29. mai 2024
Thank you so much for your kind words. We look forward to seeing you again soon!

8/10 – Bra

Gigi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and kind staff
Bodde her 1 natt i mai 2024
Svar fra Shannon - OPS Manager den 26. mai 2024
Thank you so much for your kind review! We look forward to seeing you again soon.

10/10 – Utmerket

amrita

Likte: Fasiliteter
Best place to stay and excellant customer service
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Jose

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the place, The room was very clean and cozy.
Bodde her 1 natt i mai 2024

6/10 – Grei

Sreven

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

JAVIER og Bennett

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
NA
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wwwww
Bodde her 1 natt i mai 2024

8/10 – Bra

ian

Reiste med familie
Very nice stay and great staff.
Bodde her 1 natt i mai 2024
Svar fra Shannon - OPS Manager den 19. mai 2024
Thank you so much for kind review! We look forward to you staying with us again soon!

10/10 – Utmerket

Karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean convenient
Bodde her 2 netter i mai 2024
Svar fra Shannon - OPS Manager den 19. mai 2024
Thank you so much for kind review! We look forward to you staying with us again soon!

10/10 – Utmerket

Boni

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Personnel très accueillant et chaleur, déjeuner de bonne qualité et a volonté. Stationnement disponible Les suites sont spacieuses et propres Comme suggestions je dirais le remplacement des tapis du sol dans les chambres donnera un éclat supplémentaire.
Bodde her 3 netter i mai 2024

8/10 – Bra

James

Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Great staff but zero amenities and tiny pool area
Bodde her 1 natt i mai 2024

6/10 – Grei

Revati og Novato

Likte: Personale og service
Bodde her 4 netter i april 2024

10/10 – Utmerket

Miriam

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very welcoming excellent staff!!
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Alison

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Alex

Likte: Renhold
Bodde her 1 natt i april 2024

10/10 – Utmerket

Mara

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great, central location. Well matained property and grounds. Clean room. Helpful staf. Highly recommend.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast was great. Room was spacious but lighting is not well thought out. Bathroom had no range between daylight and catacombs-black. Thus, trying to go to bathroom in middle of night illuminates entire room, or you cant find the walls... Entering room had multiple lighting options but switches were all over the place..at least two were needed to make room feel welcoming. Room was set to AC/63 upon entry. Freezing.. Maids should check rooms after checkout and set to 70 at a MINIMUM, maybe 75 to conserve energy.
Bodde her 1 natt i mai 2024
Svar fra Shannon - OPS Manager den 4. mai 2024
Thank you so much for your kind words. We truly appreciate your loyalty. We hope to see you again soon!

8/10 – Bra

Lori

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We were happy w/our stay and pleasantly surprised, after reading the reviews, regarding breakfast. There were plenty of options and everything was kept filled even with the busy time we were in the dining room.
Bodde her 1 natt i mai 2024
Svar fra Shannon - OPS Manager den 4. mai 2024
Thank you so much for your kind words. We truly appreciate your loyalty. We hope to see you again soon!

8/10 – Bra

Hillary

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was some of the best I’ve ever interacted with. They were very polite and accommodating.
Bodde her 2 netter i april 2024
Svar fra Shannon - OPS Manager den 4. mai 2024
Thank you so much for your kind words. We truly appreciate your loyalty. We hope to see you again soon!

10/10 – Utmerket

Gerardo

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel very clean, tidy, the rooms very good, the staff is very attentive and helpful, very friendly. Totally recommended.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Julia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The young lady at the desk who checked us in on the evening shift 4/26/24 was the Best! Top Tier customer service! She was definitely a vibe. We’ll definitely be back.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Ritchy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
U
Bodde her 1 natt i april 2024

8/10 – Bra

Cindy

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
I’m a bit surprised by the high rating of this hotel. Positives - friendly and helpful staff, late checkout was no problem, easy parking, good location, decent breakfast, fridge in room, nice looking pool,. Negatives -room and hall decor very outdated - old wall to wall carpeting and pets are allowed in the carpeted rooms as far as I know given a dog was next door, our bed was springy and sunk in the middle, the chair and sofa in our sitting room were very worse for the wear, and lastly while most guests seemed like nice people we had someone across the hall playing very loud music in the middle of the night and smoking pot the next afternoon. Interesting when I called the front desk at 5 am the music stopped immediately (no other phone rang) - made me think it could’ve been an employee crash pad for the night shift. Alternatively it could’ve been just a coincidence. After I complained about the pot they offered to switch our room. I declined and voila no more pot smoke, no more noise for the rest of our week-long stay. I wouldn’t recommend despite the very nice staff.
Bodde her 7 netter i april 2024

2/10 – Forferdelig

Michael

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Shannon - OPS Manager den 24. apr. 2024
Thank you for your review. We are sorry to hear that we did not meet your expectations. We hope that next time you are in the area, we can earn your loyalty.

10/10 – Utmerket

Bob

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Shannon - OPS Manager den 24. apr. 2024
Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us! We hope to see you again soon!

10/10 – Utmerket

BAIRTA

Bodde her 5 netter i april 2024

8/10 – Bra

Sandra og Daytona Beach

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was comfortable. Bed area is a bit tight for bed access, but comfy bed. Breakfast Buffett and coffee was quite good. Great choices with healthy options.
Bodde her 2 netter i april 2024
Svar fra Shannon - OPS Manager den 15. apr. 2024
Thank you so much for your kind words! We are delighted to have you stay with us! We hope to see you again soon!

2/10 – Forferdelig

Sunil

Likte ikke: Renhold
We travel through out the world. Never seen a bathroom so dirty and filthy like this place, it was like 3 rd world bathroom not cleaned properly ( probably wont see such bathrooms in a hotel stay even in a 3rd world country). We arrived at 3:15 AM ( flight was late) for a 1 night stat and had 2 big bags. By the time we realized bathroom was filthy and dirty, we unpacked stuff from our bag and also kids were alseep in the beds. That is the reason we did not complain, We will never stay in a springhills suite by marriot.
Bodde her 1 natt i april 2024
Svar fra Shannon - OPS Manager den 15. apr. 2024
Thank you so much for sharing your experience with us. It is important to have the feedback so that way we can review and fix and issues that our guests may have in the future. We truly appreciate your loyalty and comments so we can make the next stay better. Safe travels.

8/10 – Bra

Daniel

Bodde her 1 natt i april 2024

10/10 – Utmerket

Tish

Likte: Renhold og overnattingsstedets bygg og tilstand
Great place
Bodde her 2 netter i april 2024
Svar fra Shannon - OPS Manager den 11. apr. 2024
Thank you so much for your response. We truly appreciate your feedback! We look forward to seeing you again soon!

10/10 – Utmerket

Carmen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Shannon - OPS Manager den 15. apr. 2024
Thank you so much for your kind words! We are delighted to have you stay with us! We hope to see you again soon!

10/10 – Utmerket

Mario

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is conveniently located and easily accessible. The employees were friendly and courteous and the hotel room was comfortable and spacious.
Bodde her 3 netter i mars 2024
Svar fra Shannon - OPS Manager den 7. apr. 2024
Thank you so much for your kind words! We look forward to seeing you again soon!

10/10 – Utmerket

Samantha

Bodde her 1 natt i februar 2024
Svar fra Shannon - OPS Manager den 7. apr. 2024
Thank you so much for your kind words! We look forward to seeing you again soon!

10/10 – Utmerket

Tristan Asaad og New Castle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Shannon - OPS Manager den 2. apr. 2024
Thank you so much for your review! We hope to see you again soon!

10/10 – Utmerket

Robert

Bodde her 4 netter i mars 2024
Svar fra Shannon - OPS Manager den 24. apr. 2024
Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us! We hope to see you again soon!

6/10 – Grei

Tony

Likte: Personale og service
Bodde her 5 netter i mars 2024
Svar fra Shannon - OPS Manager den 29. mars 2024
Thank you so much for your review. We truly appreciate your business and feedback. We hope to see you again soon!

10/10 – Utmerket

Gonzalo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 5 netter i mars 2024
Svar fra Shannon - OPS Manager den 7. apr. 2024
Thank you so much for your kind words! We look forward to seeing you again soon!

8/10 – Bra

Suzy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Good breakfast
Bodde her 1 natt i mars 2024
Svar fra Shannon - OPS Manager den 24. mars 2024
Thank you for your comments. We truly appreciate your feedback! We look forward to seeing you again soon!

10/10 – Utmerket

JOSE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing
Bodde her 1 natt i mars 2024

8/10 – Bra

William

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Short drive to Delray Beach, nice walkway right outside hotel along a river.
Bodde her 5 netter i februar 2024

10/10 – Utmerket

Alyssa

Bodde her 1 natt i mars 2024
Svar fra Shannon - OPS Manager den 1. apr. 2024
Thank you so much for your kind words. We truly appreciate your business and feedback! We look forward to seeing you again soon!

8/10 – Bra

Judy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We chose this property bc it had good pricing and convenient to many of the things we wanted to do. The room was a little small but comfortable for just the 2 of us. Everything was clean, staff was helpful, breakfast was hot and had great variety.
Bodde her 4 netter i februar 2024

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect for our needs
The room was clean although the tub looked stained. The bed was comfortable which is super important. There were a lot of breakfast options and appreciated the oat milk. However, please consider more vegan and healthier options such as vegan yogurt and whole grain breads. The coffee was fresh and delicious! Upon entering the hotel lobby there was a very strong stale cigarette/cigar odor. The lobby needs some work to eliminate the smell.
Bodde her 6 netter i februar 2024

8/10 – Bra

mahipal

good
Bodde her 2 netter i februar 2024

8/10 – Bra

Ori

Likte: Personale og service og romkomfort
One night Experience
The hotel needs a makeover
Bodde her 1 natt i februar 2024

6/10 – Grei

stephen og Bradenton

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Average place.....
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Qing og Little Neck

Reiste med familie
Likte: Fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Terrible experience at night there's no hot water, but next morning has burning water.Our room had a broken light and dirty bathtub. The engineer was docile and unresponsive, as well as the fact that they did not seem to particularly care about our situation.
Bodde her 1 natt i februar 2024
Svar fra Shannon - OPS Manager den 24. feb. 2024
Thank you so much for your comments. We appreciate your feedback and we will absolutely look into your concerns to see how we can improve. Thank you again for sharing your experience. We hope that the next time you are in the area we can earn your loyalty.

4/10 – Dårlig

MICHELE

Reiste med partner
Likte ikke: Renhold og personale og service
The woman at the front desk on the morning shift was rude and should not be in customer service. She was NOT welcoming at all. Even when I was checking out I was the only one there and she saw me and some guy came around me and she helped him first. I said to her that I was standing there first and no one was there and she said I thought he was with you. She is a liar because no one was there when I was there. She didn’t even say she was sorry or how was your vacation. All the ladies at the breakfast staff were very nice and helpful. The elevator was not always working. Our room sink and tub were so clogged with hair that both would fill up while using them. We stood in water in the shower. I reported it to another staff member. As you walked in the lobby it smelled terrible like cigarette smoke. It was disgusting. We stayed in many hotels on this trip, many Marriotts and this is the first one that we did not like. Everyone in all the other hotels were very nice and welcoming. This ruined our time from the minute we walked into the hotel she was rude. I came early and she didn’t even say hello and welcome she said our check in is at 4 pm. Nothing else. You do not greet someone like that. We will never go back there again.
Bodde her 3 netter i februar 2024
Svar fra Shannon - OPS Manager den 24. feb. 2024
Thank you so much for your comments. We appreciate your feedback and we will absolutely look into your concerns to see how we can improve. Thank you again for sharing your experience. We hope that the next time you are in the area we can earn your loyalty.