Utendørsbasseng og solsenger

Anmeldelser av Hyatt Place Boca Raton/Downtown

3.5 out of 5
Hyatt Place Boca Raton/Downtown
100 E Palmetto Park Road, Boca Raton, FL

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 551 av totalt 999 anmeldelser." "
Rangering på 8 − Bra. 247 av totalt 999 anmeldelser." "
Rangering på 6 − Grei. 103 av totalt 999 anmeldelser." "
Rangering på 4 − Dårlig. 49 av totalt 999 anmeldelser." "
Rangering på 2 − Forferdelig. 49 av totalt 999 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Anders Hjelle

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Familievennlig!
Helt supert hotell for familier
Bodde her 2 netter i august 2023
Svar fra Carolina - Front Office Supervisor den 13. aug. 2023
Thank you for taking time to leave a review. We are happy to hear you enjoyed your stay. As always we thank you for choosing our hotel as your choice for accommodation and we hope to welcome you back when you are in Boca!

10/10 – Utmerket

Magnus

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel with friendly staff. Modern, spacy, great location and a superb pool.
Bodde her 3 netter i juli 2022
Svar fra Linda den 18. aug. 2022
Thank you!

8/10 – Bra

Heidi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra belligende hotell med store rom
En natts opphold, stort komfortabelt rom med to senger (2 voksne og to tenåringer), fint rom for å være 3 stjerners. Deilig svømmebasseng og område. Helt ok frokost som var inkludert i vår rompris. Ligger veldig fint plassert; mange restauranter i området. Hyggelig betjening
Bodde her 1 natt i juli 2019
Svar fra Sergey Assaboussa, Front Office Manager den 28. juli 2019
Dear Heidi, Thank you for choosing our hotel, and for taking the time to write a review! We are glad we met your expectations We look forward to welcoming you back to our hotel in the future. Best Regards,

10/10 – Utmerket

Frank D

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pleasantly surprised by my stay ! Will be back!
Bodde her 5 netter i mai 2024
Svar fra Carolina - Front Office Supervisor den 28. mai 2024
Thank you for your review. We hope to accommodate you for future stays in Boca Raton.

10/10 – Utmerket

Jessica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Bodde her 2 netter i mai 2024
Svar fra Carolina - Front Office Supervisor den 28. mai 2024
Thank you for your review. We are glad you enjoyed the location! We hope to accommodate you for future stays in Boca Raton.

6/10 – Grei

Deborah

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
A lot of things went wrong on our trip. Staff was very nice about it
Bodde her 7 netter i mai 2024
Svar fra Carolina - Front Office Supervisor den 20. mai 2024
I'm sorry to hear about the mishaps during your trip, but I'm happy to hear that the staff handled everything so kindly. If you decide to return to our hotel please reach out to us as we want to make sure your next stay is exceptional.

10/10 – Utmerket

Laurie

Likte: Renhold og personale og service
Bodde her 5 netter i april 2024
Svar fra Amy Butkiewicz, Front Office Manager den 7. mai 2024
Thank you for taking the time to rate your recent stay with us. We truly appreciate your positive feedback and are thrilled to hear that you enjoyed your stay. We hope to welcome you back soon.

10/10 – Utmerket

Eronim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice and clean.
Bodde her 1 natt i mai 2024
Svar fra Amy Butkiewicz, Front Office Manager den 7. mai 2024
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay and found our hotel to be very nice and clean. We hope to have the pleasure of welcoming you back again soon!

10/10 – Utmerket

Liliana og Papantla De Olarte

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente
Bodde her 3 netter i april 2024
Svar fra Amy Butkiewicz, Front Office Manager den 2. mai 2024
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great stay with us! We look forward to welcoming you back for another fantastic stay in the future!

10/10 – Utmerket

IRVING

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good central location in Boca Raton
Bodde her 1 natt i april 2024
Svar fra Amy Butkiewicz, Front Office Manager den 2. mai 2024
Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed our hotel's central location in Boca Raton. We hope to welcome you back for another enjoyable stay in the future!

10/10 – Utmerket

Carlos og Plantation

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location
Bodde her 1 natt i april 2024
Svar fra Amy Butkiewicz, Front Office Manager den 27. apr. 2024
Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed our hotel's location! We hope to welcome you back for another fantastic stay in the future.

4/10 – Dårlig

Lynn

Reiste med familie
Likte: Personale og service
The property is not as pictured. It is outdated, and the chemical perfume smell is incredibly overwhelming. The staff was wonderful but the hotel is not.
Bodde her 2 netter i april 2024
Svar fra Carolina - Front Office Supervisor den 9. apr. 2024
Thank you for sharing your experience. Your feedback will be duly noted and addressed to ensure better experiences for future guests.

8/10 – Bra

Ronnie

Bodde her 1 natt i mars 2024
Svar fra Carolina - Front Office Supervisor den 20. apr. 2024
Thank you for leaving a review. We hope to welcome you again.

10/10 – Utmerket

Dalira

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Carolina - Front Office Supervisor den 1. apr. 2024
Thank you! We're thrilled you enjoyed your stay.

8/10 – Bra

Indira

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 3 netter i mars 2024
Svar fra Carolina - Front Office Supervisor den 1. apr. 2024
Thank you! We're thrilled you enjoyed your stay.

8/10 – Bra

DeAndre

Likte: Renhold og overnattingsstedets bygg og tilstand
This is the perfect area!
Bodde her 1 natt i mars 2024
Svar fra Carolina - Front Office Supervisor den 1. apr. 2024
Thank you! We're thrilled you enjoyed your stay.

10/10 – Utmerket

Louise

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I loved the pool. Breakfast was nice and the location was convenient.
Bodde her 3 netter i mars 2024
Svar fra Carolina - Front Office Supervisor den 1. apr. 2024
Thank you! We're thrilled you enjoyed your stay.

8/10 – Bra

Nancy

Bodde her 1 natt i mars 2024
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
Dear Guest, On behalf of the entire hotel team, I want to thank you for taking the time to leave a review.Your feedback will be shared with the team. We hope to accommodate you for future stays.

10/10 – Utmerket

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast was a nice buffet with roomy seating area
Bodde her 1 natt i februar 2024
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
Dear Guest, On behalf of the entire hotel team, I want to thank you for taking the time to leave a review.Your feedback will be shared with the team. We hope to accommodate you for future stays.

6/10 – Grei

Kevin

Likte: Personale og service
Overall a bit of a disappointment. Having stayed a multiple Hyatt hotels over the years, we expected better or $400 per night. Nothing that made the room inhabitable but missing trim, frayed carpet, a bathroom door that barely slide on the track, peeling paint in the bathroom - just not the quality we are used to seeing at Hyatt. The pool, breakfast, and overall service was good though.
Bodde her 1 natt i februar 2024
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
We apologize for falling short of your expectations during your stay. Your feedback is valuable, and we will address the issues you mentioned to ensure a better experience in the future. We're glad to hear that you found our pool, breakfast, and service to be satisfactory.

6/10 – Grei

Jeffrey

Reiste med familie
We had an upgraded high floor room King bed that was directly across the hallway from an open door room with an ice machine that was as loud as a freight train all night long our first night. Additionally the room had a musty smell, and the couch had a number of stains on it. We changed rooms the next morning, but they didn’t have an equivalent room ( switched to lower floor with 2 queens instead of king). Breakfast was included, but was very mediocre and difficult to find a table to sit at. Location was good.
Bodde her 3 netter i februar 2024
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we'll work to address these issues promptly. Thank you for highlighting our convenient location.

6/10 – Grei

mitchell

Bodde her 4 netter i februar 2024
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
Dear Guest,Thank you for choosing our hotel as your accommodation.We’re very sorry to hear that you didn’t have a full enjoyable experience at our hotel.We will make sure to share this with our team as a learning experience.Please reach out to us if you decide to stay with us again as we will make sure to make your stay enjoyable.

6/10 – Grei

Alexander

Forretningsreisende, Reiste med familie
Likte ikke: Fasiliteter
There's no security safe in the room There's no amenities. And no minibar.
Bodde her 5 netter i februar 2024
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
We appreciate your feedback regarding the amenities in your room. Our goal is to ensure that our guests have a comfortable and enjoyable stay, and we regret if we fell short of meeting your expectations in this regard.While we understand the importance of amenities like security safes, minibars, and additional amenities, we apologize if their absence impacted your stay negatively. We continuously evaluate and update our offerings to better serve our guests, and your feedback will certainly be taken into consideration as we strive to improve.

10/10 – Utmerket

Joseph

Bodde her 3 netter i februar 2024
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
Dear Guest, On behalf of the entire hotel team, I want to thank you for taking the time to leave a review.Your feedback will be shared with the team. We hope to accommodate you for future stays.

10/10 – Utmerket

Nancy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
Dear Guest, On behalf of the entire hotel team, I want to thank you for taking the time to leave a review.Your feedback will be shared with the team. We hope to accommodate you for future stays.

6/10 – Grei

Vivian

Likte ikke: Fasiliteter
The hype about the Hyatt is not true at all. I went to hotels in Egypt that outdid the Hyatt in service, cleanliness and breakfast! 1. no transportation available 2. the breakfast is embarrassing- the items combined are worth $5 and I paid a ridiculously high amount for an ordinary room. 3. The guy across the hall had a yelping small dog 4. Overpriced and underserved. 5. Never again will I go to another Hyatt
Bodde her 2 netter i januar 2024
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
Dear Guest,Thank you for choosing our hotel as your accommodation.We’re very sorry to hear that you didn’t have a full enjoyable experience at our hotel.We will make sure to share this with our team as a learning experience.Please reach out to us if you decide to stay with us again as we will make sure to make your stay enjoyable.

10/10 – Utmerket

Sherry

Likte: Overnattingsstedets bygg og tilstand
Easy place to stay
Bodde her 2 netter i januar 2024
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
Dear Guest, On behalf of the entire hotel team, I want to thank you for taking the time to leave a review.Your feedback will be shared with the team. We hope to accommodate you for future stays.

10/10 – Utmerket

Emilia

Bodde her 10 netter i januar 2024
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
Dear Guest, On behalf of the entire hotel team, I want to thank you for taking the time to leave a review.Your feedback will be shared with the team. We hope to accommodate you for future stays.

10/10 – Utmerket

Linda C

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
friendly, helpful staff
Bodde her 4 netter i januar 2024
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
Dear Guest, On behalf of the entire hotel team, I want to thank you for taking the time to leave a review.Your feedback will be shared with the team. We hope to accommodate you for future stays.

10/10 – Utmerket

David

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
Dear Guest, On behalf of the entire hotel team, I want to thank you for taking the time to leave a review.Your feedback will be shared with the team. We hope to accommodate you for future stays.

6/10 – Grei

Brittany

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
Dear Guest,Thank you for choosing our hotel as your accommodation.We’re very sorry to hear that you didn’t have a full enjoyable experience at our hotel.We will make sure to share this with our team as a learning experience.Please reach out to us if you decide to stay with us again as we will make sure to make your stay enjoyable.

10/10 – Utmerket

Lisandra

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed for a wedding and it was really nice no complaints. The bathroom does need an update.
Bodde her 2 netter i desember 2023
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
Dear Guest, Thank you for taking the time to leave a review. We will make sure to share this with the team and we hope to accommodate you for future stays.

4/10 – Dårlig

Joseph og Alexandria

Forretningsreisende
Bodde her 2 netter i januar 2024
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
Dear Guest,Thank you for choosing our hotel as your accommodation.We’re very sorry to hear that you didn’t have a full enjoyable experience at our hotel.We will make sure to share this with our team as a learning experience.Please reach out to us if you decide to stay with us again as we will make sure to make your stay enjoyable.

6/10 – Grei

Lance

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Mixed bag, some good, but some poor maintenance
Cons: dated hotel, average condition, some room amenities poorly maintained, such as broken hinge on furniture, very weak water pressure in bathroom sink. Pros: good location, convenient in building parking ($23.50 per night), generous breakfast, upbeat staff.
Bodde her 4 netter i januar 2024
Svar fra Amy Butkiewicz, Front Office Manager den 17. jan. 2024
Thank you for taking the time to share your feedback with us. We appreciate your valuable insights into your recent stay at our hotel. Your compliments are truly appreciated and we apologize for any inconvenience you may have encountered. Please be assured that we take your feedback seriously, and we will address these maintenance concerns to enhance the overall guest experience. Thank you once again for choosing Hyatt Place Boca Raton and we look forward to the chance of serving you better in your future visits.

8/10 – Bra

Dawar

Bodde her 3 netter i januar 2024
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
Dear Guest, On behalf of the entire hotel team, I want to thank you for taking the time to leave a review.Your feedback will be shared with the team. We hope to accommodate you for future stays.

6/10 – Grei

Oleg

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 7 netter i desember 2023
Svar fra Amy Butkiewicz, Front Office Manager den 17. jan. 2024
Thank you for taking the time to share your feedback with us. We value your input and look forward to the opportunity to better serve you in the future.

10/10 – Utmerket

Steve

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2023
Svar fra Amy Butkiewicz, Front Office Manager den 17. jan. 2024
Thank you for taking the time to share your feedback with us. We value your input and look forward to the opportunity to welcome you back in the future.

8/10 – Bra

Lisa

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room size was great. Didn’t get enough soap or any shampoo or water until we asked for it. There was no safe in the room which is unacceptable at a property in this price range. Breakfast was plentiful &, although some of it was unpalatable, there was enough decent stuff to fill us up. Bathrooms need magnifying mirrors. Staff was very nice.
Bodde her 2 netter i desember 2023
Svar fra Amy Butkiewicz, Front Office Manager den 17. jan. 2024
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about our room size and plentiful breakfast. We apologize for any inconvenience regarding the amenities, and we have taken note of your suggestions for improvement. Your comments are invaluable as we continuously strive to enhance our guests' experience. We hope to welcome you back soon and provide an even more enjoyable stay.

10/10 – Utmerket

Yesenia

Bodde her 1 natt i desember 2023
Svar fra Amy Butkiewicz, Front Office Manager den 17. jan. 2024
Thank you for taking the time to share your feedback with us. We value your input and look forward to the opportunity to welcome you back in the future.

10/10 – Utmerket

Maria

Bodde her 1 natt i desember 2023
Svar fra Amy Butkiewicz, Front Office Manager den 17. jan. 2024
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your recent stay. Your review is greatly appreciated. We value your input and look forward to welcoming you back for another fantastic stay.

10/10 – Utmerket

Celina

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Awesome hotel. Beautiful area. Beyond beyond good service. Clean. Friendly Awesome breakfast every morning. Wonderful stay.
Bodde her 6 netter i desember 2023
Svar fra Amy Butkiewicz, Front Office Manager den 17. jan. 2024
Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that you had an awesome stay at our hotel and enjoyed the beautiful area. It's truly heartening to know that our service went beyond your expectations, and we appreciate your kind words about the cleanliness and friendliness of our hotel. We hope to have the pleasure of welcoming you back.

10/10 – Utmerket

Jon

Bodde her 1 natt i desember 2023
Svar fra Amy Butkiewicz, Front Office Manager den 17. jan. 2024
Thank you for taking the time to share your feedback with us. We value your input and look forward to the opportunity to welcome you back in the future.

6/10 – Grei

Mark

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Don’t forget anything in your room! Staff refuses to call you back and they won’t find what you left on desk especially if it’s made by Apple
Svar fra Carolina - Front Office Supervisor den 17. mars 2024
We sincerely apologize for any inconvenience you experienced regarding your lost item. Our team takes guest concerns seriously, and we regret falling short of your expectations in this instance. Please know that we always strive to address any issues promptly and efficiently. Please feel free to reach out to us directly with any additional information or concerns. Your satisfaction is important to us, and we are committed to making things right.

2/10 – Forferdelig

Erin

Bodde her 1 natt i november 2023
Svar fra Carolina - Front Office Supervisor den 21. nov. 2023
Dear Guest,Thank you for choosing our hotel as your accommodation.We’re very sorry to hear that you didn’t have a full enjoyable experience at our hotel.Please reach out to us if you decide to stay with us again as we will make sure to make your stay enjoyable.

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was very clean and staff were extremely helpful and courteous.
Bodde her 3 netter i november 2023
Svar fra Carolina - Front Office Supervisor den 13. nov. 2023
Thank you for the kind review. We are glad to hear you enjoyed your stay. We hope to accommodate you for your future stays in Boca Raton.

10/10 – Utmerket

Catherine

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Breakfast staff were very efficient and super friendly. Desk staff were also. Everything was excellent except the bathroom door would not latch or stay shut
Bodde her 5 netter i november 2023
Svar fra Carolina - Front Office Supervisor den 9. nov. 2023
Thank you for taking the time to leave a review. We are happy to hear you enjoyed your stay. We do apologize about the bathroom door and we will make sure to share this with the team. We hope to accommodate you for future stays.

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i oktober 2023
Svar fra Carolina - Front Office Supervisor den 22. okt. 2023
Thank you for leaving a review. We hope to accommodate you for future stays!

2/10 – Forferdelig

Alexander

Bodde her 3 netter i oktober 2023
Svar fra Carolina - Front Office Supervisor den 7. nov. 2023
Dear Guest,Thank you for choosing our hotel as your accommodation.We’re very sorry to hear that you didn’t have a full enjoyable experience at our hotel.We will make sure to share this with our team as a learning experience.Please reach out to us if you decide to stay with us again as we will make sure to make your stay enjoyable.

10/10 – Utmerket

Lisa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023
Svar fra Carolina - Front Office Supervisor den 12. okt. 2023
Thank you so much for the kind review. We are happy to hear you enjoyed your stay. We hope to accommodate you for future stays!

10/10 – Utmerket

Chad

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i september 2023
Svar fra Carolina - Front Office Supervisor den 9. okt. 2023
Thank you for taking the time to leave a review. We hope to welcome you again in Boca Raton!