Hoteller i Bni Snous

«When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room ...

«Ontbijt niet verse en niet lekker Croissantje van gisteren Soep niet lekker»

«I don't even know where to start. Karim the manager was an angel; so kind, accommodating, and also knowledgeable about Moroccan history. Soumaya was fantastic with our endless requests and questions. And then Adil, Ibrahim, and Ayoub were charming/funny, professional, and hard working. The venue was a dream, the beds comfy, and the food was wonderful. Out of my entire stay in several cities around Morocco, this was my favorite stay because of this outstanding team.»

«Komfortabel opphold»

«Fantastic place, beautiful, dreamlike! Very good restaurant, service at the réception top!! Best regards Anette😊»

«der besitzer war super gastgeber.. ich habe mich wie zuhause gefühlt. immer wieder gerne»

«Belle riad , aux abord de la médina. Personnel attentionné. Stationnement limité. La riad est difficile à trouver avec gps: il est recommandé de contacter la riad au préalable...»

«Excellent »

«We left early and don't know breakfast»

«Le Grand Alcazar is a hotel with soul and by soul, I mean people working there and architecture. It is difficult to find the right words to describe how friendly and helpful everyone was. It was beyond our expectations. We were family with small children, and we had a great time there. I recommend a lunch in the room with pool. Sit down, relax and enjoy wonderful food, freshly made orange juice and hotel`s architecture. Best wishes to the staff and specially to the manager. We both are fans ...

«Absolute delight staying here. We truly loved the beautiful riad—it was charming, peaceful, and impeccably maintained. Anwar and Chantal (the owner) were incredibly kind and went above and beyond to help us when we were in a bit of a jam, which meant so much to us!! I can’t say enough about the warmth of the hospitality. The rooms were spacious and beautifully designed, and breakfast each morning was excellent. I would absolutely stay here again and highly recommend it to anyone visiting.»

«This is a gorgeous riad. The ground floor rooms are beautiful as well as the inner garden. The rooms and common spaces are very clean. The rooftop is very pretty. The breakfast is Ok, including fruits, bread and pancakes. There was a problem with the piping when I was there and I had to insist quite a bit to get a new room because I was offered to stay in the room while using a common bathroom in the hallway, which was suboptimal for many reasons. Having to insist was disappointing. I was ...

«The staff were very kind and helpful. The room was very clean. The views incredible.»

«We only stayed one night but would have enjoyed staying longer. The staff was very friendly. The manager was very helpful with tips about the medina and the surroundings and was a genuinely lovely person. The Riad was a bit tricky to find with Google maps since we were sent in directions we were not allowed to go through. The last 50 m you have to walk since the Riad is located in one if those narrow alleys. The entrance is very unassuming with only a dark metal plate next to the door giving the ...

«A terrific location with lovely, attentive hosts. The rooms are spacious and beautifully appointed. Highly recommended!»