Hoteller i Bluewater Bay

«When I checked in I was told that I did not pay. After producing the receipt and proof of payment I was allowed to go to the room. The room heater was on in the middle of summer and to my frustration there was no working remote to off the heater. Ac not working and had to kill quite a few mosquitoes. No attention by the staff and very poorly trained. What a disappointment »

«Room was raining »

«Only thing was location - it's more out of the way. But there's a charm to that and the staff is still great.»

«O quarto não condiz com o apresentado no site O atendente nos direcionou para outro lugar que fedia e com a agua que saia da torneira marrom. Voltamos para reclamar, ele queria cobrar outro valor pela mudanca do quarto. Negamos a pagar e assim sendo, nos mudou de quarto, que estava disponível. Nao entendi porque fez isso com a gente, que iriamos passar somente uma noite. »

«We drove through a residential area to get to the property. It was not a nice area. There were abandoned houses, broken lampposts, high security round properties. It did not feel a safe area. No shops or restaurants. We would not have been able to walk there. We felt very uncomfortable and decided that we did not want to stay there. We have requested a refund but have been refused by hotels. Com as they say they can’t get hold of the property. I find that completely unacceptable. »

«This was just a perfect guesthouse. The owners were superfriendly and helpful, the breakfast was really good and it was very clean.»

«Quite low standard, but also low price, so absolutely not to be expected more. Placed in the rural and quite poor parts of the city, witch made it unsecure for a single woman like myself to go out alone, even in the daytime - but the guesthouse owner was very helpfull with driving us around whenever we needed to go somewhere, and taxis are cheap in Soth Africa. The place was very clean, though, and the hospitality and helpfullness from the guesthouse fantastic!:) Would recomend for anyone ...

«It was clean and comfortable»

«This is a great base within a secure compound. What let it down was inconsistency - I was asked why I didn’t leave the key when I went out for the day (it was needed to get back into the compound) No towels had been placed in the room so had to be requested - power plugs to t.v. Did not fit the power sockets so an adapter needed to be brought - T.v. Service card needed to be topped up before being able to access channels. room was serviced after 1st night but not 2nd. No water supply on ...

«Perfecte locatie. We verbleven 1 nacht en namen deel aan de gamedrive. Prachtig!»

«Clean room and helpful staff. »

«Yes»

«They are still new in the market. There were only 1 bath and face towel in the room for 2 adults. Just coffee and no tea. »

«Nice accommodation although needs maintenance. Great kids activities but spa closed down. Coffee shop closed down. No breakfast served. »

«Clean room»

«The absolute worst service ever. This place does not portray the look on photos. I already paid in full two weeks before our stay, for two nights and the owner refused to talk to us upon arrival. When the reception told us they do not have our booking as it must have been last minute from our side and they double booked. They left us standing there for over two hours refusing to help our refund us. Absolutely shocking. »