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Anmeldelser av Blue Bay Holiday Resort

2.5 out of 5
Blue Bay Holiday Resort
Rue des Aigrettes et Marlins, Grand Port, Blue Bay

Anmeldelser

4,8
Rangering på 10 − Utmerket. 1 av totalt 42 anmeldelser." "
Rangering på 8 − Bra. 10 av totalt 42 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 42 anmeldelser." "
Rangering på 4 − Dårlig. 7 av totalt 42 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 42 anmeldelser." "

4,8/10

Renhold

5,0/10

Personale og service

3,6/10

Fasiliteter

5,0/10

Overnattingsstedets bygg og tilstand

2,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Trine

Likte ikke: Renhold og personale og service
apartment, not hotel
This is not a hotel, but apartments. Few minutes from beach. Large rooms. Nice balcony. Close to airport (Which also means one cannot avoid the sounds of take-off's.) To us, that was not a problem. Very basic equipped, not sufficient to cook properly, but OK for making your own breakfast. No shops/bakerys nearby, so rental car (or taxi/bike) is needed. Only few min's drive to supermarket outside Mahebourg. No cleaning of room during our 3 days stay. This is for guests who want selfcatering in all means. Felt safe. Ok value for money.

2/10 – Forferdelig

laurent

Reiste med en gruppe
Likte ikke: Renhold og romkomfort
A fuir !
"Hôtel" ? Suis pas difficile mais on avait l'impression d'avoir touché le fond dans cet établissement ... L'appartement avait 2 chambres. Décoration démodée. Mais surtout TRÈS sale. (Poussière, gras dans la cuisine et j'en passe). Certaines prises électriques ne fonctionnaient pas. Ibis budget passe pour un palace !
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

AMINETOU

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Tres déçue
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Cedric

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very dirty (toilets not clean, hair on the bathroom floor, traces of toothpaste on the mirrors, floor not mopped). No one was attending the reception desk during business hours, had to call someone to check me in.
Bodde her 1 natt i november 2023

2/10 – Forferdelig

Mrs PS

Bodde her 1 natt i november 2023

2/10 – Forferdelig

Haim

Reiste med familie
Likte ikke: Renhold og romkomfort
Dont ever think about that.
The place is disgusting, the sheets and towels are dirty. The blanket is used and not covered with a sheet. The feeling that the sheets are also used.
Bodde her 1 natt i januar 2023

2/10 – Forferdelig

Elena

Bodde her 2 netter i april 2022

10/10 – Utmerket

Gustav

Likte: Renhold og romkomfort
Bodde her 1 natt i desember 2021

2/10 – Forferdelig

Kenneth

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Free airport shuttle and free wifi were advertised on Expedia. In reality the hotel offered neither. I waited at the airport for an hour, then paid for a taxi. Finally arriving, found room dirty. The sliding doors couldn't lock or even close properly. No restaurant, and none in the area. No way to even buy a bottle of water. Could be OK if properly managed, but right now it's basically a scam.
Bodde her 1 natt i november 2021

2/10 – Forferdelig

Bernard

Forretningsreisende
Likte ikke: Renhold og romkomfort
Une horreur, a eviter
Hôtel en travaux, pas de personnel présent ,juste un gardien, pas au courant de notre réservation, pas de wifi, pas de télé en état de marche, salle de bain très sale.
Bodde her 1 natt i oktober 2021

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Detta boendet försörde hela vår resa. Vi har sovit 3st.på en säng med 2.kuddar. Det saknades madrass. På den andra sängen. Allt var trasigt,inget varmt vatten,ingen städning,Kuddar var smutsiga och gamlaaaa. Köket,allt trasigt och gammalt. Ingen fanns i receptionen. Hissen fungerade inte o vi hade ingen nyckel till nödutgång i 2 dagar. Vi var tvungna att alltid en stannar i rummet för att kunna komma in i rummet.Badrum,wc allt trasigt & vatten läckte på golvet. Vi städade själva men man hade inga städgräjer. Vi kommer inte att boka mer resor via Expedia eftersom ni rekommenderar alla möjliga boendet , både bra o dåliga,dåliga skall bort..jag fick jaga ödlor på rummet under kvällar/Nätter. Alldrig varit med om så DÅLIGT. INGET ATT REKOMMENDERA. De sämsta det sämsta. Jag skämdes inför min familj. Hoppas att ni tar bort detta Hotell för andras skull. Besviken Besviken
Bodde her 13 netter i desember 2019

4/10 – Dårlig

Iker

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
no hay recepción, tienes que llamar al llegar. no hay wifi no hay agua caliente de los dos aires acondicionados 1 no funciona, y el otro hace un ruido que no te deja ni dormir. El apartamento es super grande y tiene una buena terraza
Bodde her 1 natt i november 2019

2/10 – Forferdelig

RIVIERE

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sejour DESASTREUX !!!!
Bodde her 7 netter i oktober 2019

4/10 – Dårlig

GAETANO

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Les appartements sont cassés et non réparés. Coffre fort ne marche pas, certaines prises électriques ne fonctionnent pas voire dangereuses, cafards, robinets, tout y passe. Regardons plutôt ce qui marche : internet, frigo, lit, veilleur de nuit. Pensez à emmener avec vous un adapteur de courant pour prises anglaises sinon vous ne rechargerez pas vos appareils.
Bodde her 15 netter i september 2019

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
Je n’ai pas envie de laisser un commentaire On a le droit d’évaluer sans laisser de commentaire quand même
Bodde her 1 natt i mai 2019

8/10 – Bra

James og Anaheim USA

Reiste med en gruppe
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Decent property. Main issue is cleaning and transport. Dead bugs in the cabinets, live ones in livingroom and we were charged double the taxi rate for the hotel transfer (something that other booking sites say is included).
Bodde her 1 natt i mai 2019

8/10 – Bra

Ilona

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice staff. Apartment big with a balcony with a view. Rooms clean. Internet working.
Bodde her 1 natt i mars 2019
Svar fra Jane den 14. mai 2019
Thanks for your feedback

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Personale og service
I communicated with the hotel through the Expedia tool of the Expedia app. I was told that i had to book two nights to get a free shuttle service from the airport to the hotel. So I booked a second night but nobdy came to pick me up. I also had to book a private taxi to get back to the hotel. Beware of this hotel because this is fraud! My worst experience ever and expedia has not helped as they should have. Slow working on the case, no results. Only the gentleman from expedia I had on the phone the night I had this problem helped and advised- unfortunately ever since expedia has not really worked on the case conveniently. I am very disappointed after having spent thousands of euro every year for their services.
Bodde her 1 natt i mars 2019

6/10 – Grei

edeltraut

Likte: Romkomfort
Likte ikke: Renhold
blue bay cata
pas de chauffeur a l aeroport.attendu 1h....cuisine sans ustensiles et placards tres tres sales...salle de bain sans rangement ..douche toute rouillée...tapis de bain le meme pour les 14 jours... clim sans evacuation exterieure donc infiltration dans la chambre mon epouse a glissé dans cette flaque d eau et s est fracturé un orteil....location a eviter..
Bodde her 14 netter i mars 2019

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Could not even stay there... had to book another accommodation
Bodde her 1 natt i februar 2019

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
So bad experience there, run away from that place...
Bodde her 1 natt i februar 2019

2/10 – Forferdelig

Jiri

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Už nikdy
Špína, nepřevlečené ložní prádlo...hnus
Bodde her 1 natt i februar 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2019

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
5人で宿泊でしたが、タオルが1枚しかありませんでした。
Bodde her 1 natt i desember 2018
Svar fra Blue Bay Holiday Resort den 20. feb. 2019
My apologies for the inconvenience, Next time we will try to give you better service. Regards,

2/10 – Forferdelig

WTD

Likte ikke: Renhold, personale og service og fasiliteter
VERY DISAPPOINTED / *FALSE ADVERTISING*: NO onsite restaurants or coffee shops, “FREE” Airport Shuttle cost me 30 Euros. *OTHER COMPLAINTS* no hot water in the morning, front desk was supposed to be open 24 hrs but was closed at night when I needed help, mismatched old towels were damp and moldy smelling, mattress was old, hard, and springs poked me so I couldn’t sleep, and sliding door to the balcony (which was easily accessible from stairs to the apartment) didn’t lock so I feel unsafe - anyone could enter my room at any time. The property had been in contact with me via email to book a tour, but did not follow through and did not return further emails. I paid for transport back to the airport and hotel said they would arrange for a taxi to pick me up but it never came so I had to find another ride and could have missed my flight. ALSO, the name “Blue Bay Resort” is misleading. It is basically a large apartment complex without room service or a pool. The only positive thing I can share is the apartment was large with a nice balcony only one block from the beach.
Bodde her 1 natt i oktober 2018

6/10 – Grei

christophe

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Emplacement idéal, mais manque de propreté
Le site de l'hôtel, à 2 minutes à pied de la plage de Blue Bay est idéal. La propreté et l'état général de l'hôtel laissent par contre à désirer.
Bodde her 1 natt i oktober 2018
Svar fra OLga den 30. okt. 2018
Bonjour Mr. Christophe, merci de trouver le temps pour poster votre review. On est très heureux que vous avez apprécié la bonne location de notre établissement. Nous sommes désolés pour les inconvénients de la proprete que vous avez subi. En moment de votre séjour on a ete en train de changer notre cleaning staff. Maintenant tous ces problèmes sont résolus. Pleins de travaux d`amelioration sont déjà terminés. On espère de vous voir en futur . Merci , Olga.

6/10 – Grei

Verifisert reisende

Worn around the edges but decent.
The apartment is spacious and quite basic, but also in need of a facelift. There is air con in both bedrooms but not in the living room or kitchen; the door to presumably the 2nd bathroom in one of the bedrooms was locked which may simply have been an oversight (and wasn't a big deal as I was travelling solo; the beds were minimally comfortable; the only bathroom I saw was pretty worn and anything more than barely warm water did not happen. That being said, the room does match up to the price paid per night. Internet worked fine. The staff was very friendly. Buses and taxis are nearby, as is the airport, but don't expect much of a view (there's an empty lot with misc stuff scattered about).
Bodde her 1 natt i oktober 2018
Svar fra Olga, Marketing & Guest relations Dept. den 16. okt. 2018
Dear client, thanks a lot to find a time for this review. Your opinion is very important for us. We ve just made the necessary to repair the door of the second bathroom and put some ventilators in living room& kitchen. Empty lot nearby is now enclosed with a fence and became quiet. We hope that your stay was pleasant although saome small inconveniences. We would be happy to see you again. Olga.Marketing & Sales Dept.

4/10 – Dårlig

Afi og UK

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Close to the beach
Hotel staffs were unaware of my arrival. Wifi did not work for three days, broken doors, no lights in lounge for one night, no hot water in the bathroom for one day, noisy beds, smelly wardrobes, teared and stains towels, unsecure parking and got a very steep slopes at the entry, most of the time security staff did not come to open the gate and felt unsecure as anyone can come in. Only the cleaning staff was helpful and doing the job properly
Bodde her 9 netter i mars 2018

4/10 – Dårlig

Nicolas

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2018

2/10 – Forferdelig

Francoise og Sydney Australia

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very disappointing
When we got there we were told that there was no booking for us. They got us a room but it was not clean and they found us another room which was better. But the kitchen is poorly equipped. There wasn't any soap or towels, we had to keep going to reception to ask for basic things. Would not recommend this hotel to anyone.
Bodde her 3 netter i juni 2017

8/10 – Bra

Claudia

Likte: Personale og service og romkomfort
Schöne Appartement für Leute mit keinen hohen Ansp
Schöner Badestrand mit Schnorchelmöglichkeit. Badezimmer könnten Renovierung vertragen.

4/10 – Dårlig

Steph og Rodez

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
+ : à quelques mètres de la très belle plage de Blue Bay et du parc marin, appartement spacieux, climatisés, relativement bien équipés, avec wifi. - : Très peu pratique si l'on a pas de véhicule car aucun commerces autour et quasiment pas de bars, restaurants... donc assez compliqué pour manger lorsqu'on arrive sans rien. Propreté limite, literie peu confortable. Accueil pas vraiment agréable. Surtout notre vol arrivait à 1h du matin, la description sur Expedia indiquait "Réception 24/24" et nous avions aussi pris la peine d'envoyer un mail à l'hôtel pour informer de notre arrivée tardive. Arrivés à 2h sur place, nous avons eu beau sonner et appeler au téléphone pendant 15 mn, personne (et nous étions avec deux enfants en bas âge) !!! Heureusement que nous sommes arrivés avec un taxi qui a pu nous trouver un hotel à 3h du matin... Le lendemain, nous sommes revenus à l'hôtel, qui n'a pas voulu reconnaitre qu'il n'y avait personne et qui nous a affirmé qu'ils nous attendaient !!!

8/10 – Bra

Emmanuelle

Likte: Romkomfort
Bon séjour
Situé à 15 min de l'aéroport un grand appartement 2 chambres nous attendait. Prévoir de montrer le plan au taxi car beaucoup de petites rues. Appartement climatisé avec un grand frigo de quoi faire à manger douche dans chaque chambre. À part le confort du lit qui n'était pas top et les draps ou il ne fallait pas être trop regardant, le reste de l'appartement était propre. Salon terrasse wifi individuel. Grande gentillesse des personnes à la réception ou des gardiens la nuit, le bâtiment est bien sécurisé. Un conseil arrêtez vous à Mahebourg ou autre faire des courses car il n'y a pas de superette à côté. Sinon vous trouverez un petit resto sur le bord de la plage pour acheter eau jus ou prendre à emporter. La plage est juste à côté une ambiance familiale. Avoir une voiture reste tout de même indispensable. Nous y avons passé qu'une seule nuit mais c'était agréable. À noter l'hôtel se situe sous l'axe de la piste de l'aéroport donc quelques nuisances. Regrette juste qu'il n'y ai pas de quoi acheter des boissons du café et des snacks en dépannage à la réception.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

6/10 – Grei

Tara og Australia

Likte: Personale og service
Likte ikke: Renhold
appartement next to the beach
in transit for one night we are surprised to arrive to a residence appartement instead of a hotel. The staff was really nice and helping. But there was no breakfast or meals possible, the apartment include a kitchen. there was no sheets provided either. So for a long stay and families coming with their sheets and groceries it would be a perfect place. for travelers, once you know, you deal with.

8/10 – Bra

Torbjörn

Likte ikke: Personale og service
Fint läge.
Underbart klimat. Solsäkert. Fin strand som var mycket ren. Trevliga omgivningar. Fanns bara två riktiga restauranger vara en hade dålig service. Saknade mataffär.

6/10 – Grei

Chiro47 og Bordeaux

Likte: Personale og service og romkomfort
Authentique
Arrivée mouvementée car le matériel (douche) n'était pas au point (jet d'eau tuyauterie, pas d'eau chaude, gros cafards....) mais il faut dire que la propriétaire a fait le nécessaire en insistant un peu ! Grande gentillesse de tous. Très grand appartement avec balcon mais on 'e voit plus la baie :un immeuble à été construit devant. Bonne situation pour découvrir l'île Maurice en voiture ou bateau. Vous êtes avec les Mauriciens pas trop de touristes et c super !ils sont adorables. Ambiance le soir, très très calme........

6/10 – Grei

Jacquelene

Convenient hotel for short stopover
The room was simple and clean enough. The location is great for close proximity to the airport and walking distance to a nice beach. The staff were very helpful and the transfers from and to the airport were very useful. This hotel was fine for a short stay. I wouldn't want to spend longer than 1 night here as there is only 1 restaurant in walking distance and then a small resort where you can have a meal at resort prices. Any supermarkets are a 20 minute bus ride away if you don't have a hire car. The airplanes literally take off and land just above the roof of the hotel so it's very loud. Overall not a bad hotel for a stopover.

8/10 – Bra

Lars

Likte: Personale og service
Likte ikke: Renhold og romkomfort

8/10 – Bra

Dipti

Likte: Renhold og overnattingsstedets bygg og tilstand
Spacious apartments
Good apartment and good owners. The bathrooms need to be refurbished, and they should keep some basic amenities. But otherwise a comfortable holiday home.

8/10 – Bra

Eng Kiat

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Near beach and airport
Walking distance to beach. Free airport shuttle but must insist that you saw it on their website. Or else, they try to make you pay for it.
Svar fra General Manager den 21. nov. 2016
Thanks for the review. Regarding the shuttle, it is no longer available on our property but i guess the issue is with expedia where they have not removed the free shuttle. We offered the shuttle free though we were not supposed to.

4/10 – Dårlig

Simon og Malaysia

Likte ikke: Personale og service
Not as
The on duty staff is less helpful and difficult to communicate. The room is new but many things spoilt, such as balcony lights are not function and dark. We do not have hot water supply during the night, informed the staff, but the problem still not settle. The bed sheet has sand.
The building look new from external.