Hoteller nær Black Mud Park

«Very loud...poor service...slow to resolve issues »

«Front desk lady was rude as if she didnt want to work on Valentine's Day. Very unwelcoming and unpleasant»

«HO hay desayuno »

«Not the easiest to find the entrance to. A bit tricky. Check-in went fine, but desk was un-attended when I needed some assistance. Obvious smell of weed when I went in. Was supposed to recieve a package, 3 days later when I checked out I was told it never arrived. Nearby restaurants not very good.»

«Took forever to get checked out. No staff at desk near 10:30 am. »

«The complimentary breakfast was great for the price of the room. The rooms were clean and very comfortable.»

«Not far from downtown »

«Sketchy at best... first shift staff well let's just this. Don't leave anything in your room, your not willing to donate, or otherwise give away. For example there was a recent private Air Show nearby while checking out a customer came complaining that his sodas, and energy drinks were missing from his fridge. He had attended the air show earlier that day....but was a prepaid stay over. However, the top notch housekeeping team feels anything left in the room is theirs by proxy »

«Innkeeper Ryan was incredible, really welcoming and made the most fantastic breakfast!»

«The room was large and the beds were comfortable. There was no bedding for the pull out sofa, but a staff member was able to get us some. Thats where the positives end. Breakfast was terrible! The room was not as clean as it should have been and 2 of our towels had disgusting stains on them. My car was broken into in the parking lot. The passenger side front and back window were both destroyed. While I understand that it is not the hotels fault that it happened, I would never stay here again ...

«Paper this walls and very loud adults in next room until late. No shampoo, only soap. No hairdryer. Plenty of towels. Mattress soft and lumpy. Big refrigerator and microwave. Small parking spaces. Next to airport and highway, so noisy all the time. Overpriced but was close to my meeting place.»

«The receptionist was wonderful at check in! She gave us ideas on where to go to get the Louisville experience! The breakfast was also quite decent for a hotel! Overall clean place and extremely satisfied. »

«Nothing felt safe about this place. Don’t stay with a child of any age. Homeless and people clearly on drugs living in the elevator and all around the parking lot. I missed that there was no refrigerator in the room. Super outdated no working outlets. Unfortunately we only had 6 hours to eat dinner/sleep and get back on the road or we would’ve left. Hair on towel when unfolded, stain on sheet. Hot water and water pressure for the shower we great though. People puking in the parking lot in the ...

«I made a reservation Expedia told me to be there to check in the next day . When I got there they were closed. I had a family emergency so I couldn’t spend the rest of my afternoon stalking the internet going from Expedia to birch suites to figure out why they were close although I did try reaching out to Expedia with no results . So trip cancelled went home . Next day birch suites said since I had made the reservation thru Expedia then they were the ones that had to change my reservation date ...

«Very clean and modern. Good location»

«Room was clean. Staff was nice. »

«The building is almost empty so quiet and private and not a hard quality to find. Saff is pleasant and knowledgeable but most importantly, it's a cheaper room that's available and the ownership due but mm»

«Very slow check in, and»

«Easy check in. Good location that was well lit and felt safe. Room was clean and has been updated. Booked a queen but stayed in a king. Was a very pleasant upgrade. »