Hoteller nær Black Mountain

«Hotel was very clean, and easy to get around! Our room being directly across the hall from the laundry service was a bit annoying because the workers stood right outside the door talking loudly just a bit before 8am! Other than that we had a great stay and can’t wait to visit again!»

«The AC unit in room 315 makes a horrible noise. All night long. Could not sleep. Otherwise, very nice room quiet hallways and great breakfast.»

«Beautiful location and good property for YOUNG, ATHLETIC folks able to navigate the hills and distances between venues. Not so good for those with disabilities or just tired old knees, hips and hearts! Doors very heavy and w/o automated openers, shower floors very slippery, only two USB outlets in room, and NONE in bathroom. No easy way to get from Parking Lot to Lobby, and no cart or van STAFF TO ASSIST! Property is lovely, but I stayed an extra three nights to enjoy the resort. It was a ...

«This could be a nice quiet motel if they cleaned it up,having mouse traps and ant traps in the room along with no garbage can ,sheets for curtains and no drinking cups didn’t sit well. The bed had 2 flat pillows and had to drive out for coffee. The only nice thing was the bed was clean at least.»

«Young man I totally forgot his name but I think he’s around 19 years old, checked us in 3rd July late midday with my wife. He’s told us all the restaurants nearby and all the info we needed. Thanks you made us feel welcome ! -Anthony & jenn»

«The rooms were not clean there was visible damage to the property that shows neglect. Their customer service was poor and unprofessional. Offered breakfast but didn’t offer any beverages other than coffee, you had to purchase from vending machine. The property is outdated and needs several repairs.»

«The hotel is extremely old-fashioned and it smells that way. I had problems rating this because it wasn't bad but it wasn't great. Neither was the service or the amenities. It is a little ran down but it's a place to lay your head. The shower pressure was amazing. The rest was very dated then there was a crucifix tucked in to the frame of the bathroom doorway which added creepy vibes.»

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«Sparkling clean. Helpful and friendly staff.»

«We checked in on a very busy weekend. Rates were double normal because of the big event nearby. On Day 1 of our weekend thet had run out of coffee beans for coffee. A big loss for breakfast! The response was, More should be here Tuesday. We have Decaf. This continued the weekend and finally Monday they had beans as we checked out. If you are charging a premium rate, you should provide premium service. Someone could have gone to the grocery story a mile away na d bought beans! I was ...

«Staff was excellent. Want to point out that Brian was especially nice. Rooms were very clean and beds were super comfortable. Breakfast in the morning was great.»