Wi-fi (inkludert) og sengetøy

Anmeldelser av Motel 6 Bismarck, ND

2 out of 5
Motel 6 Bismarck, ND
2433 State St, Bismarck, ND

Anmeldelser

4,6
Rangering på 10 − Utmerket. 59 av totalt 700 anmeldelser." "
Rangering på 8 − Bra. 105 av totalt 700 anmeldelser." "
Rangering på 6 − Grei. 113 av totalt 700 anmeldelser." "
Rangering på 4 − Dårlig. 133 av totalt 700 anmeldelser." "
Rangering på 2 − Forferdelig. 290 av totalt 700 anmeldelser." "

5,0/10

Renhold

6,2/10

Personale og service

4,2/10

Fasiliteter

4,6/10

Overnattingsstedets bygg og tilstand

4,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Tolleiv L

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2019

2/10 – Forferdelig

Cherelle

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Although it’s located in a nice area, I still did not feel safe, the rooms were not clean, stains on bedding, sinks, toilets, and showers. Front desk was not helpful. They didn’t even try to offer me a different room when I told them of the conditions.
Bodde her 7 netter i mai 2024
Svar fra Sophia CSR den 27. mai 2024
Dear Guest,Thank you for sharing your experience. We're truly sorry to hear about the cleanliness issues and the lack of assistance from our front desk team. This is not the standard we aim to uphold, and we apologize for any discomfort and frustration this caused. Your feedback is crucial, and we will address these concerns immediately with our staff to ensure such situations are handled better in the future. We regret that we did not offer you a different room and hope to have the opportunity to provide you with a much-improved experience in the future.

10/10 – Utmerket

Robert

Likte: Renhold og personale og service
Management said that they have been renovating the property for four months. They’ve made remarkable progress.
Bodde her 1 natt i mai 2024
Svar fra Sophia CSR den 23. mai 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 – Dårlig

Glenn

Reiste med familie, Reiste med kjæledyr
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Probably the cheapest hotel in town, and it shows. Worst sleep ever. Noisy! With the paper-thin walls, front door that doesn’t quite close, you hear everything. Absolutely NOTHING for amenities: I didn’t expect much and got less - not even a coffee maker or a chair, never mind a microwave or mini fridge. Prison-style metal bed frame and a slab of a mattress. Terrible sleep, impossible to be comfortable or not hear the neighbors on three sides and above. Don’t be like me: spend a few dollars extra for a better place because life is too short for this nonsense.
Bodde her 1 natt i mai 2024
Svar fra Sophia CSR den 21. mai 2024
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

4/10 – Dårlig

Shawn

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
It had mold on the bathroom walls. And the door to the room didn't seal. Very disturbing place to stay.
Bodde her 1 natt i mai 2024
Svar fra Sophia CSR den 21. mai 2024
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 – Utmerket

Allan

Likte: Renhold og personale og service
?
Bodde her 1 natt i mai 2024
Svar fra Brand Experience Team den 21. mai 2024
Hi Allan,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 – Utmerket

Brylie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice rooms
Bodde her 1 natt i april 2024
Svar fra Brand Experience Team den 6. mai 2024
Hi Brylie,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

10/10 – Utmerket

Lloyd

Bodde her 1 natt i mars 2024
Svar fra Sophia CSR den 21. mai 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 – Forferdelig

Cilessa

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Sophia CSR den 8. apr. 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

4/10 – Dårlig

William

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
The room was missing lamps and the thermostat did not work. The door did not close properly,
Bodde her 1 natt i mars 2024
Svar fra Sophia CSR den 1. apr. 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

4/10 – Dårlig

Brianna

Reiste med familie og små barn
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Tv cord was missing. No phone to call office. Locks on door were broke.
Bodde her 1 natt i mars 2024
Svar fra Sophia CSR den 1. apr. 2024
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

2/10 – Forferdelig

Michelle

Bed bugs
Bodde her 9 netter i februar 2024
Svar fra Sophia CSR den 26. feb. 2024
Dear Guest,On behalf of our entire team, we regret that you had an unpleasant experience at our property. We sincerely apologize for the bug-related issues. We have shared this feedback with the concerned staff to take care of the pest problem. Hopefully, you will give us another chance next time you are in the area. Thanks for letting us know about your experience, your feedback will be used to implement changes.

6/10 – Grei

Yandy

Bodde her 1 natt i februar 2024
Svar fra Sophia CSR den 1. apr. 2024
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

8/10 – Bra

Bradlee

Bodde her 1 natt i februar 2024
Svar fra Sophia CSR den 1. apr. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 – Dårlig

Renae

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Sophia CSR den 1. mars 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. Since you have rated us below 5. I am concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not your case. I welcome all your honest comments; whether it is positive or negative to improve our services.

2/10 – Forferdelig

Dennis

Reiste med kjæledyr
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
No tv channels No morning coffee Filthest motel 6 I've ever been to
Bodde her 1 natt i januar 2024
Svar fra Sophia CSR den 29. jan. 2024
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 – Utmerket

Joan

Bodde her 1 natt i januar 2024
Svar fra Sophia CSR den 12. feb. 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 – Dårlig

Yesenia

Forretningsreisende, Reiste med familie og små barn
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i januar 2024
Svar fra Sophia CSR den 22. jan. 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

2/10 – Forferdelig

Rebecca

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I will be calling to report this property. The check in staff put me and my family in danger and made us incredibly uncomfortable. He even took my phone number from this website and texted me from his personal phone. We did not stay the night there.
Bodde her 1 natt i desember 2023
Svar fra Brand Experience Team den 9. jan. 2024
Hi Rebecca,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service og romkomfort
Staff was extremely helpful! The motel is undergoing a much needed renovation, we were accommodated without any problem.
Bodde her 1 natt i desember 2023
Svar fra Brand Experience Team den 9. jan. 2024
Hi Traveler,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 – Forferdelig

Sherry og Fargo

Likte ikke: Renhold og personale og service
We didn’t even get to sleep here the system wouldn’t let us check in
Bodde her 1 natt i desember 2023
Svar fra Brand Experience Team den 12. des. 2023
Hi Sherry, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 – Forferdelig

Robert

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good motel, dirty, old…. 12 degrees no heat. People fighting outside. Not safe, beds terrible. Would have been best to sleep in the car. Don’t stay here, they should ashamed to even rent these.
Bodde her 1 natt i november 2023
Svar fra step den 29. nov. 2023
I apologize for any convenience, please allow us the opportunity to earn your business.

2/10 – Forferdelig

Brian

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was nothing good dirtiest place ever I know it was a motel 6 But come on
Bodde her 1 natt i november 2023
Svar fra stepp den 15. nov. 2023
I apologize that you were unsatisfied, please allow us the opportunity to earn your business.

2/10 – Forferdelig

belinda

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nasty drug ghetto
No air conditioner or heater rude service a toilet in our bathtub i don't know how this place is running of course we didn't stay there we just walked in and out of course no refund please take this hotel off drug use
Bodde her 1 natt i november 2023
Svar fra stepp den 11. nov. 2023
i apologize for the inconvenience, we are under construction and renovating. our new guest service agent is new, i hope to earn your business back.

2/10 – Forferdelig

Toni

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Severely disappointed
Arrived about midnight. Had been snowing for about 4-5 hours. Driveway not pushes off and worse yet the sidewalks and stairs were not cleared off. Left about 7:45 AM and neither were cleared of the snow yet. Room was freezing cold and heater wouldn’t/couldn’t keep up
Bodde her 1 natt i oktober 2023
Svar fra step den 28. okt. 2023
I sincerely apologize, we were not prepared flr the snow.

2/10 – Forferdelig

Pat

Reiste med partner, Reiste med kjæledyr
Likte ikke: Fasiliteter
Not clean and will never stay there ever won’t even give a refund after asked took 3hrs ti get a sleepable room
Bodde her 1 natt i oktober 2023
Svar fra Brand Experience Team den 18. okt. 2023
Hi Pat, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 – Forferdelig

Shaquilla

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra step den 30. okt. 2023
We look forward to earning your business in the future

8/10 – Bra

Harvey

Reiste med kjæledyr
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
First room not cleaned and toilet not working and cabinet on sink broken. 2nd room clean and everything working. Front deck staff did excellent job of getting me a clean room. Place needs a total remake of room. Staff was great
Bodde her 1 natt i oktober 2023
Svar fra Stepp den 4. okt. 2023
Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.

8/10 – Bra

Michelle

Reiste med partner, Reiste med kjæledyr
Nothing
Bodde her 1 natt i oktober 2023
Svar fra stepp den 3. okt. 2023
Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.

2/10 – Forferdelig

David

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Horror Movie
This motel was the worst ive ever seen by far! There were drunks and drug addicts living in many of the rooms and they were lurking all over the place and being loud. There were old mattreses and garbage and a broken down washing machine outside of the rooms. Our room absolutely stunk like a mixture of smoke and mold, the beds were rock hard and the pillows were probably from the 70s. The used bar of soap was still in the shower from who knows when. There were wild cats outside eating the garbage outside the rooms. And the cops got called there at least once. I would have left, but we just needed a place to sleep for a few hours...i wouldn't do it again, however. I felt so disgusting! DO NOT STAY HERE...THIS PLACE ABSOLUTELY NEEDS TO BE SHUT DOWN!!!!
Bodde her 1 natt i september 2023
Svar fra step den 18. sep. 2023
we sincerely apologize, I am addressing these issues personally.

2/10 – Forferdelig

Debbie

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The only good part of our stay was the beds were pretty comfortable. Lady at feont desk was was very nice. The rooms around ours had broken windows, rooms were open and looked in all sorts of disarray. Ourroom lock was broken, floor was very sticky, wore my shoes when walking around. No shampoo, conditioner, blow dryer. The a/c or heat didnt work. Fan was on constant but very noisy. No remote for tv. The grounds were littered with garbage and debris. Would not ever recommend this motel to anyone. We were traveling on a budget and couldn't get our money back, so we stayed.
Bodde her 1 natt i september 2023
Svar fra step den 17. sep. 2023
I sincerely apologize for the condition as we are in renovations. Please come again as we are improving daily.

2/10 – Forferdelig

Scott

Bodde her 1 natt i september 2023
Svar fra step den 30. okt. 2023
I look forward to earning your business in the future.

2/10 – Forferdelig

Genevieve

Reiste med familie
Likte ikke: Fasiliteter
Will not stay there again
Bodde her 1 natt i september 2023
Svar fra step den 15. sep. 2023
I apologize as we are renovating the property.

4/10 – Dårlig

Laura

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Step den 16. sep. 2023
We sincerely apologize for the condition during your stay, we are rehabbing our property. please come again and see the changes in the near future.

2/10 – Forferdelig

Camilla

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Somebody's in my Room.
I secured a room on line for one night and paid up front. When I got to the hotel, the hotel staff was extremely disorganized. After a 20 minute wait, I finally got the key to my room. I went up to #249, put the key in and tried to open the door. The security lock was on and a voice from inside said, "What's going on?" I replied, "This is my room." The male voice in the room said, "No, it isn't. This is my room." There was also a female in the room who kept asking, "What's the problem?" I had to go back down to the front office and was told, "There shouldn't be anyone in that room." It was a complete fiasco. I was in Bismarck to play for my Aunt's funeral on Saturday morning. By this time it was midnight. Luckily, I called my cousin and he came and picked me up. I ended up sleeping on a couch. I want a total refund. I will never use Hotels.com again. Camilla Horne
Bodde her 1 natt i september 2023
Svar fra step den 12. sep. 2023
i gave a full refund on our behalf, I apologize for the inconvenience.

8/10 – Bra

Justin

Forretningsreisende
Likte: Renhold og personale og service
Bodde her 3 netter i september 2023
Svar fra step den 9. sep. 2023
thank you

6/10 – Grei

Brent

Likte ikke: Overnattingsstedets bygg og tilstand
Review
I specifically paid extra to have a room with a refrigerator but the fridge didn't work. I reported it to the front desk and was told they would look for another one but I never heard back.
Bodde her 1 natt i august 2023
Svar fra Step den 22. aug. 2023
I sincerely apologize for our oversight, I hope you will stay again, and give us a chance at earning back your business. I so appreciate your feedback.

2/10 – Forferdelig

Dovy

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
absolutely horrible and dirty motel!
Bodde her 1 natt i august 2023
Svar fra Step den 22. aug. 2023
I apologize for the condition of our property as we are under some renovations here.

2/10 – Forferdelig

Steven og Sheboygan

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The place was a dump.
Bodde her 1 natt i august 2023
Svar fra Step den 22. aug. 2023
I apologize for the condition here as we are currently undergoing some renovations.

2/10 – Forferdelig

Brad and pat

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
There was no blankets...Hot only water in shower,,could feel the springs in the mattress.Dogs barking all night,,
Bodde her 1 natt i august 2023
Svar fra Brand Experience Team den 18. aug. 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 – Dårlig

Emilia J

Reiste med partner
Likte ikke: Renhold og fasiliteter
The hotel bedsheets have cigarette holes and stains. Pillows are very old & pillow cases have stains. First room tv not work, we were transferred to another room, bath tub was dirty hairs & sands on the bath tub
Bodde her 1 natt i august 2023
Svar fra step den 10. sep. 2023
i apologize for the display, I am currently taking care of those issues.

6/10 – Grei

Steve

Reiste med familie
Felt it was too expensive for the service received.
Bodde her 1 natt i juli 2023
Svar fra Brand Experience Team den 18. aug. 2023
Hi Steve,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 – Dårlig

Larry

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Friendly but flooring was peeling mop boards hanging off the side in bathroom short toilet and small very inconvenient thin walls noisy neighbors no waste basket and one outside was filthy no coffee or breakfast, fairly clean but needed a ground floor because of dissabilities in climbing stairs
Bodde her 1 natt i juli 2023
Svar fra Brand Experience Team den 9. aug. 2023
Hi Larry,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 – Forferdelig

LANCE

Forretningsreisende
Likte ikke: Personale og service
Nice to see the sign from the highway, but condition of grounds and rooms are nothing less than public squalor. From broken air conditioner parts littering the hallways to a feces--coated toilet gasket laying on a pathway storage unit to being propositioned for sex, this place had it all. I reserved a clean room; got an twin room with unfinished beds. Then I asked for another room, hope-fully in usable condition--and it was worse--without a bolting door, a broken microwave, heavily soiled bedskirt, etc. I shot photos and referenced the room number in them. Amazing. I left after an hour or so. Unsafe! Be happy to provide documentation to you or the local health board.
Bodde her 1 natt i juli 2023
Svar fra Brand Experience Team den 9. aug. 2023
Hi Lance,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 – Forferdelig

Scott

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nightmare in Bismarck!
Tv didn’t work, cigarette burns on the bedspread. Flies mating on the bed. Cancelled our reservation and left.
Bodde her 1 natt i juli 2023
Svar fra Brand Experience Team den 9. aug. 2023
Hi Scott,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Forferdelig

Kourtny

Bodde her 1 natt i juli 2023
Svar fra step den 10. sep. 2023
Please come again, we are making changes and bringing up our standards, new management thank you

4/10 – Dårlig

Ellen

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Place feels like it is falling apart.
Bodde her 1 natt i juli 2023
Svar fra Brand Experience Team den 27. juli 2023
Hi Ellen,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 – Forferdelig

Indi

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was filthy, not swept, urine stains on the walls, beds not made. We did not stay.
Bodde her 1 natt i juli 2023
Svar fra Brand Experience Team den 27. juli 2023
Hi Indi,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 – Forferdelig

Levi

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Would not recommend
Bodde her 1 natt i juni 2023
Svar fra Brand Experience Team den 20. juli 2023
Hi Levi,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 – Forferdelig

Stephen

Reiste med partner, Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
We booked 2 months early, were told upon arrival that they "had the booking" but did not, in fact, have a room for us. We had to drive an hour east to find a motel. 0 stars.
Bodde her 1 natt i juni 2023
Svar fra Brand Experience Team den 13. juli 2023
Hi Stephen,Thank you for sharing your review. We would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6