Dear Sergio,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF PLUS+ & SUITES BIRMINGHAM - BESSEMER. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the nice view and the nice room. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Dear Angele,Thank you for your review following your stay at Red Roof Inn PLUS+ & Suites Birmingham - Bessemer. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the room was not clean, the towels were unavailable and the other listed issues hindered your stay, which was saddening to read. Guest insight plays a vital role in our goal to improve our Red Roof brand, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks, Gabrielle Red Roof Management RediResponse Specialist

Dear Sherrel,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF PLUS+ & SUITES BIRMINGHAM - BESSEMER. I'm so glad you had a excellent stay and you were pleased with the cleanliness, prompting your 5/5 score. If you return to our location and require a hot meal, there are quite a few restaurants within walking distance of the property that you can enjoy.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Kairaba,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Tamyah,Thank you for telling us about your recent experience with us at RED ROOF PLUS+ & SUITES BIRMINGHAM - BESSEMER. I was saddened to hear that you did not felt safe during your stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.We wish you all the best in your future travels. Sincerely,Red Roof Management

Dear Chiquita,Thank you for sharing your thoughts on your recent visit to RED ROOF PLUS+ & SUITES BIRMINGHAM - BESSEMER. I was delighted to read that you had a good experience. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,Red Roof Management

Hello Ann,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof PLUS+ Orlando-Convention Center/ Int'l Dr. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Sirly,Your review of the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,Red Roof Management

Hello Shaderell,Thank you for taking the time to tell us about your stay at the Red Roof PLUS+ & Suites Birmingham - Bessemer. We do appreciate your comments. We do recognize that the absence of basic amenities can significantly impact a persons hotel experience and we sincerely apologize that yours was impacted as a result of this. We will share your comments with the property's management staff to directly address this important feedback,On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Abigail Red Roof ManagementRediResponse Specialist

Hello Kimberly,Thank you for taking a moment to complete our survey regarding your stay at the Red Roof PLUS+ & Suites Birmingham - Bessemer. I'm disappointed to see that your stay was less than ideal that prompted a 1/5 score. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

Hello Brandi,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Bethany,Thank you for taking the time to tell us about your booking at the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer. I am sorry that your experience did not meet your expectations, prompting your 2/10 score. The situation you described regarding the cancellation of your reservation is truly regrettable. We are very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hello Frederic,Thank your for leaving your feedback regrading your recent booking for the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer location. We would like to apologize for the inconvenience caused for the situation you described regarding the cancellation of your reservation which you were not aware of. Please know that at Red Roof, your feedback is always welcome as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Thank you for leaving your honest rating Brittany. We would like to express our sincerest apologies for any inconvenience caused by the situation you described regarding the cancellation of your reservation. At Red Roof your feedback is appreciated as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Erinn,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Dan,We are sorry to hear your recent experience at the Red Roof PLUS+ & Suites Birmingham - Bessemer did not meet your expectations. You highlighted that the room had an unpleasant odor, it was damp in the room and there was dried splattered on the wall. At Red Roof, we strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to improve the quality of our services.Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Dear Shannon,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ & Suites Birmingham - Bessemer. I am happy we earned your 3/5 rating. However, you mentioned that you were unpleased with your check-in experience, the missing hairdryer from your room, along with the other listed hindrances. Please accept our apologies. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. I will certainly bring this to the property’s attention in an effort to address your concerns.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Hello Leola, I appreciate you sharing your feedback following your stay at the Red Roof PLUS+ & Suites Birmingham - Bessemer. It is so rewarding to read that you love our hotel and your kind remarks about our friendly staff and clean rooms. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Dear Regina,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ & SUITES BIRMINGHAM - BESSEMER. Red Roof value you as our guest and welcome your 8/10 score. We are proud to know that your stay with us was good. However, we do apologize for the hard time you described you had a check-in. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Thank you, Anne, for taking a moment to complete our survey. The staff at the Red Roof PLUS+ & Suites Birmingham - Bessemer and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Maria,Thank you for telling us about your stay at the Red Roof PLUS+ & Suites Birmingham - Bessemer. I'm glad your stay was clean. You indicated that you were unsatisfied with the negative service you encountered with the front desk staff, the lack of soap , the issue you described with the door and the other concerns you mentioned. Our sincerest apologies. We will take your comments into consideration to make changes to improve our customer experience.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, Abigail RediResponse Specialist

Dear Thomas,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ & Suites Birmingham - Bessemer. We sincerely appreciate your 3/5 rating. The situation you described regarding the issues with credit card reader is truly regrettable. We are very sorry for your experience. However, I'm glad that the manual entry of credit card number worked fine for you. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello John,Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ & Suites Birmingham - Bessemer and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hi Michael,Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ & Suites Birmingham - Bessemer. We appreciate your positive rating and are delighted to hear you had a great encounter with our front desk staff. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Tracy,Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Kelly,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Leola,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer. I am glad to read that you always had a great stay when staying up us resulting in a 10/0 score. We aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,CarlaRed Roof Management RediResponse Specialist

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Dear Arthur,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer. It is so pleasing to read that you had a great encounter with us and we truly appreciate your kind remarks about you having a great stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediresponse Specialist

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer. We are sorry you had a less than satisfactory experience, prompting your 6/10 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding unclean floors, odor of the hotel, cracked tub and the other concerns you described. To uphold our company’s high standards I’ve shared your encountered with management to ensure your satisfaction. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediresponse Specialist

Dear Yalanda,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. We hope to see you again soon!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Thank you for sharing your experience, and we are very sorry for the inconveniences that you encountered during your stay. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. This is certainly not the kind of experience we would like for our valued guests to have. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

Hello Sandra,Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ & Suites Birmingham - Bessemer and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

Dear Emma,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer. I'm so glad you are pleased with the remodeling we have going on, which resulted in your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear MaKayla ,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer. I was saddened to hear that the room that you had booked was not available. Please accept our sincerest apologies for any inconvenience this had caused. Your feedback is very important to us, so thank you for sharing.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Cynthia,Thank you for taking the time to tell us about your stay at the Red Roof PLUS+ & Suites Birmingham - Bessemer. We do appreciate your comments. I'm sorry your stay was less than satisfactory, that you found the beds uncomfortable and that you had noise disturbances on the second night. We will take your comments into consideration to make changes to improve our customer experience.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,AbigailRediResponse Specialist

Thank you for taking a moment to leave a review, Ashley. Myself and the staff at the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer appreciate your 5/5 score following your stay. I am thrilled that you found our hotel to be very clean. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.Sincerely, Gabrielle RediResponse Specialist

Thank you for taking a moment to leave a review, Keisha. Myself and the staff at the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer were disappointed to see your 4/10 score following your stay. You indicated that the bedding had stains, the pillows were flat and the other concerns mentioned hindered your experience. Our team is committed to satisfying our guest, so your comments have been shared with management in an effort to address your concerns. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,GabrielleRediResponse Specialist

Hello Leola,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer. I'm so glad we earned your 5/5 score and to hear that your are one of our loyal guests. However, you indicated that you were unsatisfied with the noise disturbances you encountered on your stays. Nevertheless, our team is committed to satisfying our guests, so we are very thankful for your feedback.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

Hello Rebecca,Thank you for taking the time to share your feedback regarding your stay at the Red Roof PLUS+ & Suites Birmingham - Bessemer. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness, and comfort of your room and our hospitable staff. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely, Chevanese RediResponse Specialist

Hello Christian,Thank you for taking the time to tell us about your stay at the Red Roof Plus and Suites Birmingham - Bessemer. I'm glad you found the staff wonderful, the room great and the lobby inviting. We aim to deliver a positive experience for all our guests and we are happy you were satisfied with your stay. You highlighted that you were not pleased with no breakfast being served and the pool which was closed. This location does not serve breakfast however we do have restaurants within close proximity of the property. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,AbigailRediResponse Specialist

Hello Joseph,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer. I'm so glad we earned your 4/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Donnie,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Thank you for sharing your experience, and we are very sorry for the inconveniences that you encountered during your stay. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. This is certainly not the kind of experience we would like for our valued guests to have. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback

Thank you for sharing your experience, and we are very sorry for the inconveniences that you encountered during your stay. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. This is certainly not the kind of experience we would like for our valued guests to have. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback

Hello CaTessy,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn PLUS+ & Suites Birmingham - Bessemer. We strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist