Hoteller nær Biltmore Fashion Park

«Not visited»

«Beautiful boutique resort! We loved every second of our stay. The staff was so helpful!»

«The room and the grounds were wonderful. We had one of the cottages for an overnight. The refrigerator did not work and we noticed it too late thus our food was spoiled. The ac in the front part of the cottage did not work. After i informed mgmt at checkout they said they will look into it. »

«Homewood suites always deliver on great breakfasts, polite and helpful staff. We have stayed at properties in Phoenix, Tucson, and Durango and the comfort at each one is the same so we will continue to look for them wherever we travel to. »

«Beautiful hotel, clean, staff friendly, great location.»

«Nice place but the room wasn’t clean when we came, there were crumbs on the couch and hair on the bed. My husband stepped on glass in the hallway. Weed smoke was also just constantly stinking up the room from the other unit, not the owners fault but an inconvenience. Other than the lack of cleanliness I would say it’s a nice stay, just expect a cleaner place when we’re paying for the cleaning fee and giving a 200 dollar deposit plus the room. »

«Check in was easy. Host communication was great. Studio was very clean. Dedicated parking spot for the unit was an added bonus. Overall, fantastic stay. Would not hesitate to stay again if in the area. Thanks Vince!»

«Paid for a room I could not use. Staff is not consistent. »

«The Global Ambassador is amazing. The rooms are beautiful and extremely well appointed right down to the Dyson hairdryers. Excellent service complimentary the beautiful property. A+ luxury hotel.»

«Very nice place, clean, friendly my only drawback was traffic noise at night. »

« Staff was ok. Not very friendly or welcoming to be honest . & didn’t like that out room wasn’t ready when we got there. Had to wait a few minute for our room. Not fun after a long road trip with 3 kids . But overall we loved our room ! It was clean and large enough to accommodate my family of 5.»

«Amazing in every way »

«Great location, nice 1br guest house on quiet street. »

«Horrible, had to get evacuated and no one from the hotel communicated with me. Also was booked for two nights was told they would pay the stay at a different hotel and when I was checking out was told they would only pay for one night. Had the nerve to say that was communicated with me, it never was. I don’t like being lied to, will never stay there again »

«The check in process and parking process is unusual but worked put fine. The apt is stocked well and i appreciate that the sitting area and t.v. are separate from the bedroom. We had an issue figuring out the ac. The location is ok to one side the Phoenix area seems run down but in the other direction are high rises and newer bldgs and restaurants. »

«I’d have to say our stay was good. The cleaning staff was great, receptionists and pool wait staff were also very helpful. A couple downsides…from our “Camelback view” rooms, you could only see palm trees, no view on the mountain whatsoever. The downside of pet friendly, was the dog in a room near ours barking a lot and a strong urine smell in the hall, which props to the cleaning crew, smelled of bleach in the afternoon. It was nice to have a spa onsite, but I’d probably rate it 6/10.  ...