2 utendørsbassenger, bassengtelt (inkludert) og solsenger

Anmeldelser av Treasure Bay Casino and Hotel - Adults Only

3.5 out of 5

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 450 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 323 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 111 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 58 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 60 av totalt 1002 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

8,0/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Miller

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice
Bodde her 1 natt i mai 2024
Svar fra Summer Talbert den 21. mai 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Utmerket

Juli

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always pleasant to stay here and since it is adults only. We keep going back.
Bodde her 1 natt i mai 2024
Svar fra Summer Talbert den 20. mai 2024
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you again!

10/10 – Utmerket

Bonnie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful place to stay, eat and play
Bodde her 1 natt i mai 2024
Svar fra ~M~ den 17. mai 2024
Thanks so much. We hope to see you again, soon.

10/10 – Utmerket

Jehdia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful room. I left a lot of money in casino lol. I would stay again
Bodde her 1 natt i april 2024
Svar fra ~M~ den 11. mai 2024
Many thanks. We hope to see you again, very soon.

10/10 – Utmerket

sheryl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i mai 2024
Svar fra ~M~ den 8. mai 2024
Thank you so much for the great feedback.

2/10 – Forferdelig

Jon

Bodde her 1 natt i april 2024
Svar fra ~M~ den 15. mai 2024
That review is unfortunate, without any detail as to why we received such a poor rating. If you care to share details, please reach out to guestservices @ treasurebay.com

4/10 – Dårlig

Michael

Reiste med partner
Likte ikke: Renhold og fasiliteter
Ocean view was nice
Bodde her 5 netter i februar 2024
Svar fra ~M~ den 24. apr. 2024
Thanks for the feedback. We hope to earn at least a 3 of 5 on your next stay.

10/10 – Utmerket

Bonnie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always better than expected. Staff goes above and beyond. Accomodations always first class!
Bodde her 1 natt i april 2024
Svar fra Summer Talbert den 19. apr. 2024
Thanks for staying with us. We appreciate your feedback.

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
easy check in, and lady super nice !! rooms very clean , nice beds , even have a tv in the bathroom ..lol Great selection of coffee , wife did ok in the Casino ( break even, and not my bank ) Loved the Buffet , and staff was also great there
Bodde her 1 natt i april 2024
Svar fra ~M~ den 18. apr. 2024
Thank you so much for your feedback.

8/10 – Bra

Von

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice location, friendly staffs, bed room was clean, However, the ceiling of the bathroom needs to be repaired.
Bodde her 1 natt i april 2024
Svar fra ~M~ den 18. apr. 2024
Thank you for the feedback, and for letting us know about the ceiling. We will look into that.

10/10 – Utmerket

Kisha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed my stay
Bodde her 2 netter i mars 2024
Svar fra Summer Talbert den 15. apr. 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Utmerket

Y

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I made it to the hotel earlier than expected and it was a horrible storm outside therefore I appreciate them for letting me get my room before 4. I was frantic and panicking not know what I was gonna do if I had to wait while the weather was that bad. Thanks for being understanding and showing hospitality
Bodde her 1 natt i april 2024
Svar fra Summer Talbert den 15. apr. 2024
Thanks for staying with us. We appreciate your feedback.

8/10 – Bra

Yu-ing

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Surprisingly nice rooms. Clean and convenient. Will stay again.
Bodde her 1 natt i mars 2024
Svar fra Summer Talbert den 8. apr. 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Utmerket

ISAAC

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
all elements for my visit were excellent
Bodde her 3 netter i mars 2024
Svar fra Summer Talbert den 8. apr. 2024
Thanks for staying with us. We appreciate your feedback.

2/10 – Forferdelig

Casey

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This location is probably the worst casino to stay at if you have the choice to have other options. There was a number of things that either went wrong or were just gross. Like the unhelpfulness of the staff asked were we could go and get a towel for the pool that was so unhelpful and went back to acting like she couldn’t hear us. A lady came and reset the machine my husband was playing and he didn’t even get the funds out of it! She offered nothing bc she barely spoke English,which makes no sense to have someone work on the floor that can’t explain anything what so ever. The bathrooms in the room were not cleaned with toothpaste or something still on the mirror and the streaks of gunk on the glass shower was just unreal and so obvious.
Bodde her 1 natt i april 2024
Svar fra Summer Talbert den 8. apr. 2024
We appreciate your feedback. Thank you for staying with us.

10/10 – Utmerket

Sahara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I enjoyed my stay but when I was in the bed housekeeping walked in and made a mistake of delivering some items to the wrong room. They apologized but I didn’t like the fact that they opened my door. Next time I’ll put the extra lock on the door
Bodde her 1 natt i mars 2024
Svar fra Summer Talbert den 1. apr. 2024
Thanks for staying with us. We appreciate your feedback.

10/10 – Utmerket

Mark

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Summer Talbert den 17. mars 2024
Thank you for your feedback. We appreciate your feedback.

10/10 – Utmerket

Tiajuana

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Everything was beautiful
Bodde her 1 natt i mars 2024
Svar fra Summer Talbert den 16. mars 2024
Thanks for staying with us. We appreciate your feedback.

2/10 – Forferdelig

Sean

Booked and never checked in selected wrong date never received refund
Bodde her 1 natt i februar 2024
Svar fra Summer Talbert den 16. mars 2024
This was a same day nonrefundable reservation through Expedia. You could have reached out to Expedia and possibly selected a different date but not cancel without being charged your first night room and tax.

10/10 – Utmerket

Bonnie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love our time here
Bodde her 1 natt i mars 2024
Svar fra Summer Talbert den 12. mars 2024
Thanks for staying with us. We appreciate your feedback.

10/10 – Utmerket

Joyce og River Ridge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not my first time there. Got a balcony room with a view of the Gulf, very nice.
Bodde her 1 natt i mars 2024
Svar fra Summer Talbert den 11. mars 2024
Thanks for staying with us. We appreciate your feedback.

8/10 – Bra

Eric

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a great time at this property. Food was good but not enough restaurants inside of it and limited seating in the dining area but overall was good. There was broken glass beer bottles all in the parking lot so you have to be careful where you park and walk.
Bodde her 1 natt i mars 2024
Svar fra Summer Talbert den 8. mars 2024
Thank you for staying with us. We appreciate your feedback.

4/10 – Dårlig

Heidi

Reiste med partner
Resort seems a bit old, though rooms seemed updated. Staff friendly. Seafood buffet excellent! Downside casino was not non-smoking! A bit overpriced for area and compared to other casinos in the area.
Bodde her 1 natt i februar 2024
Svar fra Summer Talbert den 3. mars 2024
Thanks for staying with us. We appreciate your feedback.

10/10 – Utmerket

Patricia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed our stay at the Treasure Bay. Dinner at The Den was very good!
Bodde her 1 natt i mars 2024
Svar fra Summer Talbert den 2. mars 2024
Thanks for staying with us. We appreciate your feedback.

8/10 – Bra

Lea

Bodde her 1 natt i februar 2024
Svar fra Summer Talbert den 21. mars 2024
Thanks for staying with us. We appreciate your feedback.

10/10 – Utmerket

Tina

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra Summer Talbert den 26. feb. 2024
Thanks for staying with us. We appreciate your feedback.

6/10 – Grei

Kathy

Property was ok, just did not like all the smoke.
Bodde her 2 netter i februar 2024
Svar fra Summer Talbert den 23. feb. 2024
Thanks for staying with us. We appreciate your feedback.

10/10 – Utmerket

Vicki

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Casino plus nice hotel
We really enjoyed our stay here at Treasure Bay Casino Hotel. It's right on the beach, nice comfortable beds and spacious room with the Casino just steps away. The buffet was good and easy free parking is available.
Bodde her 1 natt i februar 2024
Svar fra ~M~ den 22. feb. 2024
Thank you so much for taking the time to review your experience with us. We hope that you will come visit us again very soon.

2/10 – Forferdelig

Larry

Reiste med familie
Likte: Renhold og fasiliteter
Likte ikke: Personale og service
People next to us smoking pot. Was not able to sit out on our balcony with the ocean view due to the smell of pot. What a shame since I paid for the view with a balcony. You could smell it in the hall way. Surely the staff could smell it.
Bodde her 2 netter i februar 2024
Svar fra ~M~ den 22. feb. 2024
We are so sorry you didn't have a good experience. Typically, when these issues are reported to the desk, we make sure to address this with our guests. Smoking is permitted on our balconies, including for those who have medical marijuana prescriptions, so please bear that in mind.

10/10 – Utmerket

Keneisha

Reiste med partner, Forretningsreisende
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
It was extremely nice, the balcony, the view!! We almost got us another night!!
Bodde her 1 natt i februar 2024
Svar fra Summer Talbert den 19. feb. 2024
Thanks for staying with us. We appreciate your feedback.

10/10 – Utmerket

Tiffanie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Summer Talbert den 18. feb. 2024
Thanks for staying with us. We appreciate your feedback.

10/10 – Utmerket

Steve

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
People all over were so nice and helpful
Bodde her 1 natt i februar 2024
Svar fra Summer Talbert den 17. feb. 2024
Thanks for staying with us. We appreciate your feedback.

10/10 – Utmerket

Linda

Reiste med partner
Our room overlooking the Gulf had a great view and was very clean. Loved the coffee & tea choices also.
Bodde her 1 natt i februar 2024
Svar fra ~M~ den 15. feb. 2024
Thank you!

10/10 – Utmerket

Bonnie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always a great place to stay. Nothing but top notch!
Bodde her 2 netter i februar 2024
Svar fra Summer Talbert den 15. feb. 2024
Thanks for staying with us. We appreciate your feedback.

10/10 – Utmerket

Dawn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very updated rooms. Will definitely be back Rm 819 Great views with Balcony!
Bodde her 1 natt i februar 2024
Svar fra Summer Talbert den 15. feb. 2024
Thanks for staying with us. We appreciate your feedback.

8/10 – Bra

Jerry

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location clean staff very friendly
Bodde her 1 natt i februar 2024
Svar fra Summer Talbert den 15. feb. 2024
Thanks for staying with us. We appreciate your feedback.

10/10 – Utmerket

Lynda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful
Everything was perfect. The receptionist, the valet and housekeeping. We couldn’t work the beautiful big tv and housekeeping came and gave us a short tutorial and then everything was perfect. I absolutely loved the shower.
Bodde her 1 natt i februar 2024
Svar fra Summer Talbert den 15. feb. 2024
Thanks for staying with us. We appreciate your feedback.

10/10 – Utmerket

Delbrah

Bodde her 1 natt i januar 2024
Svar fra Summer Talbert den 21. mars 2024
Thanks for staying with us. We appreciate your feedback.

10/10 – Utmerket

Bonnie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Always the best experience
Bodde her 1 natt i januar 2024
Svar fra ~M~ den 31. jan. 2024
Thank you!

10/10 – Utmerket

Shawn

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
No late checkout was disappointing on a Saturday.
Bodde her 1 natt i januar 2024
Svar fra Summer Talbert den 28. jan. 2024
Thanks for staying with us. We appreciate value your feedback.

8/10 – Bra

sheryl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The food and service in dinnig area was not good this time
Bodde her 1 natt i januar 2024
Svar fra Summer Talbert den 26. jan. 2024
Thank you for your feedback. We value your concerns.

10/10 – Utmerket

Rosemarie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra ~M~ den 31. jan. 2024
Thank you!

10/10 – Utmerket

Chelcie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the adults only policy.
Bodde her 1 natt i januar 2024
Svar fra Summer Talbert den 15. jan. 2024
Thanks for staying with us. We appreciate the feedback.

8/10 – Bra

BASHAN

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very helpful service
Bodde her 1 natt i desember 2023
Svar fra Summer Talbert den 26. des. 2023
Thanks for staying with us. We appreciate your feedback.

2/10 – Forferdelig

Kourtney

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Theft of money
They never let me check in and they didn’t want to refund my booking. I booked an hour before I showed up on Monday. They told me I had to cancel on Sunday. I said how if I booked today online can you give a deadline from yesterday
Bodde her 4 netter i desember 2023
Svar fra Summer Talbert den 26. jan. 2024
Thank you for your feedback. Sorry for the inconvenience, all reservations are non refundable after the 6pm cancellation window.

10/10 – Utmerket

Melvin

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Bodde her 1 natt i desember 2023
Svar fra ~M~ den 26. des. 2023
Thank you for your feedback!

10/10 – Utmerket

Larry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra ~M~ den 26. des. 2023
Thanks so much. Come back soon.

2/10 – Forferdelig

Lisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
I was not able to check-in at 4pm as stated in the check-in policy. The clerk said the room was not ready because it was still being cleaned. She didn't offer any other room for check-in nor offer anything for the inconvenience.
Bodde her 1 natt i desember 2023
Svar fra ~M~ den 31. jan. 2024
We apologize that we were unable to meet your expectations. While most of our rooms are usually ready, check in BEGINS at 4pm, and if a guest is waiting on a specific room type, there can be delays as we do our bes to get each room perfectly prepared for the next guest.

8/10 – Bra

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The room and accommodations were excellent. My only complaint is the breakfast buffet. The grits tasted like sanitation solution, it was bad…I immediately asked for my refund! I know the cooks were probably making the best of a bad situation, but the food need to re-evaluated…nothing was edible!
Bodde her 1 natt i desember 2023
Svar fra ~M~ den 26. des. 2023
Thank you for your feedback. I will pass on this information to the buffet management team. We hope it is resolved before your next visit.

10/10 – Utmerket

Terri-Ann

Bodde her 1 natt i desember 2023
Svar fra Summer Talbert den 15. des. 2023
Thanks for staying with us. We appreciate your feedback.