Hoteller nær Big Thicket National Preserve

«Very comfortable rooms and great breakfast! The staff was so nice and helpful! Highly recommend»

«We found 2 roaches in our room. 1 alive and 1 dead. Our toilet stopped working in the middle of the night and we had to move rooms. Not the property’s fault but someone kept slamming a door at 2 in the morning over and over. Was not restful at all. »

«Needs to be updated»

«This property is old and smells really bad.»

«We arrived Friday May 22nd at 4pm, we were in town for a graduation that started at 730. Upon arriving we had plans of checking in and getting ready then heading to the graduation. We were told they didn’t have the room we had already paid for but it would be ready in 4ish hours, because the people staying in the room haven’t left yet. We said fine can we use the restrooms to change and we would be back after the graduation for the room. They assured us. We packed our luggage back into our ...

«The room was clean, and the linens and toiletries provided were of good quality. The hallway was a bit dated and stained. I didn't try the breakfast (it wasn't complementary), but the other time I did try it, it wasn't very good because they were out of so many things during a holiday season.»

«We didn't spend much time at the hotel, but the room was nice, clean and comfortable. The hotel it self was okay, nothing fancy. No breakfast but friendly staff, free parking and Wi-fi. The Wi-Fi didn't seem to work in the beginning, but it started to work after about 5 min, and then it was fast. The shower didn't have a lot of pressure, but it did it's job. Overall a good hotel fpr the price we got.»

«The gentleman that checked me in was friendly, the few staff that answered the phone the following days weren’t very helpful. I had left my name/number for a callback and never received one. The pictures of the hotel online do not show the actual condition; I ended up in a different hotel for the night due to the lack of cleanliness and just overall condition of the place.»

«Definitely not IHG standards. The ice machine is broken on the 2nd floor, there are no vending machines, there was a dirty rag in our shower, Shampoo instead of hand soap by the sink, and a broken tv remote. This felt like a cheap motel stay.»

«Three night stay never had room serviced beds never made, trash never emptied, no clean towels. Had to go to front desk for fresh towels »

«Great location and extremely friendly staff»

«La habitación que reservé era de no fumadores y me dieron una con olor fuerte a cigarro, no pude dormir llegué en la madrugada y me tuve que salir temprano »

«Do not stay here! Absolutely horrible place to stay!»

«The rooms are always clean and the staff is very kind and helpful. My go to place when staying in Beaumont for work.»

«We had a room at the second floor and could easily hear people above us and in the hallway. The elevator got stuck and we barely managed to open the doors to get out. The breakfast was not impressive. Free parking is a plus though. Overall this hotel is average for the price.»

«Room was nice and clean. Staff were amazing and kind. They did switch me rooms, the TV was not working. The lady at the front desk had no problem helping me and was very nice. Breakfast was good, parking was great.»