Hoteller i Big Pool

«None of the staff was very helpful. Continental breakfast was an absolute joke, coffee was so weak you weren’t positive it was even coffee and no choices for something to eat except a sticky doughnut in cellophane. Our room key needed reset several times and the last night it stopped working and they weren’t able to give us access to our room»

«Clean room convenient location»

«Svært enkel standard, selv etter prisen å dømme. Ingen hårføner, kjøleskap eller kaffe/te-muligheter på rommet. Dårlig frokost, med kun kaffe, juice og doughnuts. Ikke muligheter for å bruke PC på hotellet. Grei beliggenhet for overnatting, men få muligheter for å gå ut og spise i nærheten. Ellers var rommet greit rengjort og standarden tilfredsstillende.»

«Had a wonderful day at Tru by Hilton, beautiful, new hotel, everything was clean and the staff was friendly and professional. I would most definitely stay again. Thank you for the great accommodations. I would highly recommend this place!»

«Great as usual.»

«From start to finish, we had an excellent stay. Staff was helpful and friendly and very on top of things when a bad storm came through. Will definitely return!»

«Okay I stayed here twice the first time was horrible bad or non-existent amenities i.e. shower gel or shampoo stuff like that. Asked the lady at the front desk if she had any and she could not have cared less if I had or needed anything else she already had the money. later that night after I went to get something to eat the cops were there and arrested a drug dealer. Many people there live there full time. looked and felt like a tenement in a slum in NY. I will never stay there or any other ...

«Staff was very nice, place was clean and well maintained. Room was also quiet for peaceful sleeping. Parking lot was well lit.»

«Very clean room and updated. Air Conditioner worked very good. Staff was very friendly and helped with luggage to get to second floor.»

«Convenient from highway and a clean hotel»

«There was a dirty washcloth hanging from the shower that I found when I pulled the curtain for my first shower. There were also bugs in the bathroom. I called ahead and asked for extra caffeinated coffee in my room to make coffee and when I arrived they gave me 4 packets of DEcaffeinated coffee and told me they didn't have any coffee with caffeine. The ice bucket in my room had a big crack along the bottom, so it leaked all over everything and damaged my phone. This place should NOT be ...

«Lovely stay in Hagerstown»

«clean room no issues really liked the stay »

«The room was clean and relaxing. The bed was a little outdated but did the job for our 1 night stay. Checking in and out was a breeze and the front office staff was super friendly and nice. Would definitely stay again for the price and convenience!»

«Do not stay there if you are asmatic or do not like the bad smell. There should open doors and windows to let the weet air out. Guess it would help after a while. Okey exept for that, but we don't like the smell (mold?).»

«We only needed somewhere to lay our heads for a night and for the price, it was perfectly fine! My back is killing me from the bed but other than that it was clean and the breakfast was actually better than most places we have stayed. Front desk was also friendly!»

«Breakfast was tasty, but lacked quantities of food items. They couldn’t keep up with food for the amount of guests that were down there»