Hoteller i Big Island

«Clean rooms,very friendly and helpful staff and loved the decor»

«U»

«The room was clean. However, because the facility was old, it had a musty odor of mold and mildew. I am allergic to mold and spent the night in our vehicle. My children were unaffected and slept well. Otherwise, the grounds were well-kept and pretty. The staff was very friendly,»

«Everything»

«The property was amazing! With a puppy as part of our family, we especially enjoyed walking the campus which was quiet and beautiful. The room was clean and staff very helpful. Highly recommend!»

«Lovely historical building, beautiful views of the mountains and close to shops and restaurants. The breakfast and the coffer were good as well!»

«great clean room & friendly staff.»

«There was no coffee pot. Bed bugs!!!!!»

«Beautiful views, hot tub is subpar along with the breakfast-powered eggs?»

«Timberlake Motel was a great place to stay for graduation weekend at Liberty University. Nice to be away from the congestion but easy access to get on campus. The staff and owner went out of their way to make sure we had everything we needed each day and they were always available to answer questions. This motel was very clean and so easy to maneuver through. I highly recommend it for graduation weekend and any other busy weekend in the area!»

«Staff was wonderful and very helpful»

«I had to wait 20 minutes to check-in at 4pm and there was only 1 person in front checking in. Appears like they only had 1 person there.»

«Clean rooms staff and parking is great. Good price.»

«Nice clean Hotel, nice lady at front desk who is well spoken. Easy parking, super clean room and a hot shower! Ice machine worked great to fill my drink cooler the next morning.»

«Breakfast was excellent. Overall property was in good shape and looked good. Room was nice but lacked the touches that were needed to make it totally functional and well supplied: tissue paper ran out right away, no shower cap, no magnifying mirror, TV very hard to operate, etc. Even after requesting it, the trash was not taken out during our entire stay.»

«We had a room on the second floor although the hotel has a luggage cart they had no elevator to bring up the luggage so we had to carry luggage up for a weeks stay.»

«We enjoyed the hot beverage station in the lobby. Our only complaint was that they need to enforce a noise policy for guests who gather in the lobby or upstairs sitting area that is right outside of guests’ rooms. More than a dozen noisy people gathered in the small 2nd floor area which was right outside our door late in the evening until after 10 pm, The area is open to the lobby below, so the front desk attendant was very aware and didn’t do anything about it until we went down to complain. ...