Hoteller i Big Island

«We had a room on the second floor although the hotel has a luggage cart they had no elevator to bring up the luggage so we had to carry luggage up for a weeks stay.»

«Clean rooms staff and parking is great. Good price.»

«The room was very clean and smelled good. The staff was awesome. The continental breakfast had great choices and was very tasty»

«The room was very small. I think young people would like it. Shower was awkward. The most disappointing thing was that I chose it because the site said something about coffeeshop/Cafe and I thought that would make a 2 day stay easier. The coffee shop was the typical big carafes on a table that most motels have now and the Cafe was some snacks like chips and bottled drinks. The breakfast was ok.»

«Beautiful views, hot tub is subpar along with the breakfast-powered eggs?»

«The hotel was clean and the staff was friendly. The pictures representing the hotel however, were misleading. They made the rooms, lobby, pool, and breakfast area appear considerably larger than they were. For a bargain price, I would have been satisfied, however, for the exorbitant price we paid, I expected more.»

«Lovely historical building, beautiful views of the mountains and close to shops and restaurants. The breakfast and the coffer were good as well!»

«Nice clean Hotel, nice lady at front desk who is well spoken. Easy parking, super clean room and a hot shower! Ice machine worked great to fill my drink cooler the next morning.»

«It took 3 trips to the front desk to get a key to work. We were given another room and the key worked fine. The lady assisting us was very nice and apologetic for our trouble. »

«I liked that I was able to book this room, because the location of the hotel was essential to my travel plans. What I did not like, was that I paid upwards of $400 a night for a hotel that clearly because of its amenities, age of property and its conditions, should really be a $99 a night hotel. The way the hotels in this town hike up the price, just because the local university there has an event that weekend, is really unfathomable.»

«great clean room & friendly staff.»

«Clean rooms,very friendly and helpful staff and loved the decor»

«Food quality could be better. Needs to have a select menu included in the room rental. The property has a lot of opportunities to be more enterprising. »

«At first, before I spent any time there, I spoke to a wonderful lady on the phone and she helped me make the room arrangements for my stay. Every other time I called the hotel I spoke with someone I could not understand. He had a very very thick accent. I'm usually pretty good with accents but his was just too thick. Then, I tried to change my arrangements through Expedia. But Expedia said they had to do it through the hotel. So they tried to call, but no one answered. When we finally got a ...

«Breakfast was excellent. Overall property was in good shape and looked good. Room was nice but lacked the touches that were needed to make it totally functional and well supplied: tissue paper ran out right away, no shower cap, no magnifying mirror, TV very hard to operate, etc. Even after requesting it, the trash was not taken out during our entire stay.»

«Considering the room was paid for,»

«Breakfast available Free self parking»

«Horrible breakfast pool and hot tub were dirty. Room was clean but the bed sheets weren’t changed.»