Welcome to the luxurious Hidden Haven Estate - a multi-family dream come true for large traveling groups, friends, or multiple families who want to vacation together. Nestled in the midst of majestic mountains, this tri-level beautiful vacation home located in Glen Castle Estates, offers breathtaking views of both ski mountains & Big Bear and Baldwin Lake. It`s the perfect place to escape from the hustle and bustle of city life and immerse yourself in nature`s splendor.
Kitchen: Features a fully equipped kitchen with an Automatic Espresso Machine, 12 cup brew coffee maker and a Keurig Coffee Maker.
Master Bedroom: Features a King size bed, gas fireplace and Smart TV with an En-Suite Master bathroom with a jetted tub and separate shower.
Bedroom 2: Features a King size bed with a Smart TV.
Bedroom 3: (second master bedroom) Features a Queen size bed, gas fireplace and Smart TV with an En-Suite large bathroom with jetted tub & separate shower. Great views
Bedroom 4: Features a Queen-sized bed, Smart TV and games, children`s books, toys. Great for a group of kids or adults.
Bedroom 5: Features a King bed and Smart TV and En-Suite Master bathroom with a jetted tub and separate shower.
Big Bear Lake East
Free Big Bear Trolley:
Mountain Transit`s Free Big Bear Trolley service offers convenient and reliable transportation for both locals and visitors to help eliminate traffic congestion and car pollution in the Valley.
Traffic and illegal parking are a significant issue for Big Bear during the busy winter and summer seasons. We encourage everyone to leave their vehicles at their homes or rentals and hop on the Free Big Bear Trolley to navigate the town.
Three new routes have been specially designed to make accessing restaurants, grocery stores, retail shops, ski resorts, snow play areas, parks and work easy and efficient.
*Views: Amazing views of both ski mountains & lake. Front of the house looks out on boulders & upper level you can see Baldwin Lake area.
*3 En-Suite Master bathrooms with a jetted tub with views.
*Fireplaces: 4 total in the entire property.
*Outdoor: SPA is available during your stay. Spa is located on the 2nd Level.
*Game Room Amenities:
Pool table
*Amenities for Babies and/or young children:
Highchair, 2 pack n play cribs, children`s books, toys and games.
*5 rollaway beds available as well.
Size: 75` L x 38` W x 17` H
16 person Occupancy
(5) car limit
No pets allowed.
To comply with our city permit, there is a $35 charge for dish cleaning in case they are not washed before your check-out.
If there is trash in the property, there will be an additional charge of $25 per bag.
Any guest that violates county or city rules as outlined in our `things to know` and `house rules` sections will be subject to paying a $350 call code attendance fee by our 24:7 call compliance staff in addition to any fines levied by the city, whether it results in a violation or not.
Please remember these rules are mandated and imposed solely by the CITY and our PERMIT/ORDINANCE which requires property management companies to notify all guests that the CITY requires you to sign a rental agreement and the Good Neighbor Brochure to obtain the code to the property as well as provide a copy in the rental agreement app a copy of Governmental ID that matches the name on the reservation. Please notate these and all rules regarding spa hours, trash removal, noise and dishes being washed are due to our permit and not our rules so please keep this in mind before booking as some guests rate us based on rules we must abide by to rent. We appreciate that they are unique rules please do not review us based on the reviews we need to follow, we appreciate it. The code cannot be sent until this agreement is filled out.
(1) Maximum vehicles and guest occupancy permitted is described in the listing. Any violation is subject to eviction and/or cancellation of your stay. If you need additional parking, please contact us directly.
(2) Big Bear Lake does not allow street parking; they will tow any vehicles parked on the street and any towing fees or fines issued are the sole responsibility of the vehicle owner.
(3) Excessive noise or loud music heard at the property line is prohibited by the CITY for the consideration of the local residents. The CITY enforces quiet hours from 10:00 PM – 7:00 AM and will send out code enforcement officers to issue fines/and or evict guests for any violations reported. There will be a $300 administrative fine per Code Call for our team to show up as we are required to attend such code call within 30 minus, plus $100 per hour of our time spent for the violation. This is IN ADDITION to any fines issued by Code Enforcement which start at $500 to $5000 per violation.
(4) Dishes - All dishes must be cleaned before leaving and the house must be left in the same condition that you found it in. Any dirty dishes left in the kitchen are subject to a $45 fee- our housekeepers will unload dishes or put them away but do not wash dishes or dump trash per the law this includes leaving dishes with food on them or left in the home. It also attracts vermin. Please note this is part of our permit and not included in cleaning the home after guests leave.
(5) Trash - All trash must be removed offsite to the free trash sites. Any bags or trash left behind in the bathroom, kitchen (including leaving behind items in the fridge, or outside is subject to a $25 per bag for removal this is not our rule - this is the law and we must abide by it as there is no trash service due to wild animals. Please do not review us based on the law. We provide a dump service if you should want to pay in advance, but we have to send a dump service we cannot have housekeepers take the trash as the CITY does not allow this.
(6) Barbecue- Propane is offered on the honor system on any firepit or BBQ. Please do not leave the firepit or BBQ on unattended. Please clean the BBQ after use. If by chance the propane runs out, please let us know and we will send someone to replace it. Please make sure all propane is turned off after use. Big Bear does not allow the use of charcoal of lighter fluid. Please be advised if you run out of propane and it is after hours we cannot promise after hours refills late at night as the stores may not be open.
(7) Pet- The home is strictly not pet friendly as the owners have severe allergies. Any violation is subject to eviction and a $3500 fine plus damages to the home will be charged.
(8) Parties or noise ordinance calls – any parties, events, unauthorized guests or noise complaints will result in immediate eviction with no refund. Any party will incur $5,000 fine plus immediate eviction.
(9) No over occupancy - $500 per person over occupancy fine plus damages plus immediate eviction and subject to code call fines.
(10) No smoking, vaping or drugs inside our cabins at any time. Any evidence of violation is grounds for immediate eviction from the cabin and a $3500 plus damages found at the home.
(11) Please refrain from bringing your own BBQs, Firepits and or outside cooking devices are banned by the CITY due to the fire safety hazards. This is subject to eviction due to this is how fires start.
(12) Due to the mountain location, Big Bear and the surrounding areas are known to have occasional power and internet outages due to circumstances beyond our control. Power outages are usually brief, lasting a few hours or less and the city always tries to work quickly to get it back up and running. There are no refunds at anytime for power or internet outages due to normal mountain conditions, as these are beyond our control.
(13) The Mountain community area does not have air conditioning, and the availability of fans may vary depending on the property description. High temperatures or heat will not be grounds for a refund, as many cabins do not include air conditioning unless specifically stated.
Please keep in mind you must be 25 years old to book.
