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Anmeldelser av The Bethel Resort & Suites

3 out of 5
The Bethel Resort & Suites
21 Broad Street, Bethel, ME

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 101 av totalt 276 anmeldelser." "
Rangering på 8 − Bra. 69 av totalt 276 anmeldelser." "
Rangering på 6 − Grei. 53 av totalt 276 anmeldelser." "
Rangering på 4 − Dårlig. 29 av totalt 276 anmeldelser." "
Rangering på 2 − Forferdelig. 24 av totalt 276 anmeldelser." "

8,2/10

Renhold

7,8/10

Personale og service

7,2/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Bruce

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room is very nice we've stayed here before and always have a great time.
Bodde her 1 natt i april 2024
Svar fra General Manager den 8. apr. 2024
Dear Bruce,Thank you for letting us know that you had a great stay once again at The Bethel Resort & Suites. We are thrilled that you enjoy our hotel and your well-appointed room. Our return guests are very dear to us, so we look forward to your next visit with great anticipation.Sincerely, Tori Hicinbothem,General Manager

10/10 – Utmerket

Stacey

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to Sunday River
Bodde her 1 natt i mars 2024
Svar fra General Manager den 6. apr. 2024
Dear Stacey,Thank you for the five-star review of The Bethel Resort & Suites. We are delighted to read that you enjoyed your experience with us. We hope this great experience will bring you back soon to stay with us again.Sincerely, Tori Hicinbothem,General Manager

10/10 – Utmerket

Mary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra General Manager den 19. mars 2024
Dear Mary,It is wonderful to know you had an enjoyable stay at The Bethel Resort & Suites. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely, Tori Hicinbothem, General Manager

10/10 – Utmerket

Piotr og Cambridge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice condo, great location, peaceful surroundings. We stayed in the detached property near the golf course. Staff very friendly!
Bodde her 2 netter i mars 2024
Svar fra General Manager den 18. mars 2024
Dear Piotr,We are thrilled to learn that you had a seamless and rejuvenating getaway at The Bethel Resort & Suites. We are glad your accommodations close to the golf course made for a memorable time. Moreover, we appreciate you highlighting our convenient location and friendly staff. Thank you for being our guest, and we hope you are already planning your next vacation with us!Sincerely, Tori Hicinbothem, General Manager

6/10 – Grei

Michael og Charlestown

Reiste med partner, Reiste med kjæledyr
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Definitely has seen better days but it's a very convenient location for the ski resorts. Good service (we had to change rooms as our door knob fell off!) and the restaurant / bar there is solid. But for the price, everything was a little dated, beaten up, and low value (towels were like sandpaper).
Bodde her 2 netter i mars 2024
Svar fra General Manager den 11. mars 2024
Dear Michael,We appreciate you sharing your experience regarding your recent stay with us. We are happy to read the positive comments about our location, service, and our restaurant and bar but we are sorry you found our hotel a little dated. As a historic property, sometimes the necessary repairs are overlooked by guests because they are structural or behind the scenes or are not seen as modernizing. Your observation of the towels is duly noted. Thank you for staying with us, and we hope to make your next visit a perfect one.Sincerely, Tori Hicinbothem,General Manager

10/10 – Utmerket

Jason

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fantastic house and location! Would stay here again for sure.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 28. feb. 2024
Dear Jason,We are delighted to read your review of your recent visit to The Bethel Resort & Suites. It is truly a pleasure knowing how much you enjoyed your time with us. True that our location is very convenient and thank you for highlighting this aspect for our future guests. It is always a joy to hear our guests are excited about returning; we are looking forward to it! Sincerely, Tori Hicinbothem, General Manager

2/10 – Forferdelig

Hoi Yiu

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I booked a room with 2 queens but offered 2 full size instead. They left me with no choice because it was a late check in. There is a hidden charge of $30 and I asked them what that was and they told me it was a tax for ME. I told them I have paid the room charge and tax when booking with Expedia. They told me I need to pay for that and contact Expedia. Other than that. This hotel is very old with no elevator. I would recommend to stay away from it.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 28. feb. 2024
Dear Hoi Yiu,We thank you for choosing our hotel again and for letting us know about your experience. We would like to apologize for not exceeding your expectations. We regret the issue with the room type, late check-ins can sometimes limit our room availability, but we acknowledge the importance of honoring our guests' preferences. Regarding the charge of 30, we sincerely apologize for any confusion and encourage you to reach out to us for any clarifications. Moreover, as a historic property, we strive to preserve the characteristics of the property. Once again we apologize for any inconvenience, and we hope you will give us another chance to demonstrate the hospitality you should have received from us on this visit.Sincerely, Tori Hicinbothem General Manager

10/10 – Utmerket

peter

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice property for x-skiing or biking and close to ski resort
Bodde her 2 netter i februar 2024
Svar fra General Manager den 23. feb. 2024
Dear Peter,Thank you for the five-star review of The Bethel Resort & Suites. We are delighted to read about your good stay and that our location met your expectations. We hope this great experience will bring you back to stay with us again soon.Sincerely, Tori Hicinbothem, General Manager

6/10 – Grei

Jill

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra General Manager den 24. feb. 2024
Dear Jill,Thank you for leaving a rating on your recent visit. We are glad you enjoyed your stay overall, although we regret it was not perfect. We hope you will come back for the exceptional experience we strive to provide our guests.Sincerely, Tori Hicinbothem,General Manager

10/10 – Utmerket

Juanita

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stay was great and staff very accommodating
Bodde her 2 netter i januar 2024
Svar fra General Manager den 22. feb. 2024
Dear Juanita,Thank you for your recent stay at The Bethel Resort & Suites. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our dedicated team. We appreciate your business and hope to welcome you back soon for another enjoyable stay.Sincerely, Tori Hicinbothem,General Manager

8/10 – Bra

Julie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
HOT AND COLD
We had a great weekend at the historic Bethel Inn. Some of our favorite amenities were swimming in the heated outdoor pool that was warm enough for us the first day- but others didn't last a minute. Happily it was a little warmer the next day. The saunas were lovely too. BYOB- bring your own bathrobe to get to the pool from your room. It gets chilly up there in winter. Each day at tea time after xcountry skiing on the well groomed trails, the lobby had hot drinks and scones in multiple flavors. Day one, the scones were stale and the second day there were more flavors and they came out hot. We took advantage and booked a horse drawn sleigh ride on the property. It was adorable. Short and sweet. Its BYOB- bring your own blanket on the ride. We had dinner at the tavern and all the food was excellent! There was a live musician that was top notch too. We were in the Oaks building separate from the main inn but closer to the pool and we were quite comfortable except for the bathroom floor which was so cold it hurt to step on it barefoot. The floor by the bed was a little drafty too. We appreciate that it is a challenge to stay on top of the upkeep of an old inn and we appreciated the charming quirkiness of staying in an old building. I would go again, but just expect things to run hot and cold.
The Oaks building - a beautiful structure- you can see the main inn off to the right and the health club/pool on the left.
view from our room
Nice comfortable room with a fireplace
What a treat to swim on a winter day in a heated pool
Bodde her 2 netter i februar 2024
Svar fra General Manager den 20. feb. 2024
Dear Julie,Thank you for sharing your positive experience at our historic resort and letting us know how much you enjoyed your stay. We are glad that you could enjoy our outdoor pool, sauna, and other activities like skiing and sleigh rides. Thank you also for mentioning how much you loved our in-house restaurant. The biggest compliment we can receive is when a guest says he wants to return! We appreciate you for sharing beautiful pictures of our property and we wish you safe travels.Sincerely, Tori Hicinbothem,General Manager

10/10 – Utmerket

Frank

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well kept, clean, plenty of room, nice pub, great location, friendly staff.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 18. feb. 2024
Dear Frank,At The Bethel Resort & Suites, we strive to provide a warm and inviting atmosphere with our location, well-maintained and comfortable rooms, and friendly service. We love that this made your stay with us a perfect experience. Thank you for the feedback, and we look forward to making your next stay with us perfect in every way.Sincerely, Tori Hicinbothem,General Manager

10/10 – Utmerket

William

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel, Nice town, Amazing staff!
Great hotel, Nice town, Amazing staff!
Bodde her 1 natt i februar 2024
Svar fra General Manager den 16. feb. 2024
Dear William,We appreciate your positive review of The Bethel Resort & Suites. We are delighted you had a good stay and found our staff amazing. Your feedback is the best performance measure we have, so thank you for sharing your experience with us. We look forward to your next visit.Sincerely, Tori Hicinbothem, General Manager

6/10 – Grei

Corey og Kingston

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Place was nice but a little outdated. The suites were much smaller than what the pictures would lead you to believe and therefore a bit overpriced. Also, they didn’t post that their pool was shut down on their website.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 13. feb. 2024
Dear Corey,Thank you for sharing about your stay with us. While it seems that you enjoyed your overall visit, we are sorry that some aspects did not exceed your expectations. We apologize that you found our accommodations smaller but we feel our room descriptions accurately detail the amenities of each room. Moreover, the pool is not closed. There is a note posted that indicates that if the cover is still on the pool after 9 am, please call Guest Services to have it removed. We keep it covered to conserve heat and indicate that on the same posted note at the pool door. By any chance, did you happen to communicate with our staff regarding the pool being closed? It has been a pleasure to host you, and we hope you will choose to stay with us again.Sincerely, Tori Hicinbothem, General Manager

10/10 – Utmerket

rajat

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy check in and pleasant staff
Bodde her 1 natt i februar 2024
Svar fra General Manager den 12. feb. 2024
Dear Rajat,We are delighted to see that your stay matched your expectations! From our check-in to our pleasant staff, we are pleased to know you enjoyed your time with us. It would be our pleasure to host you again at The Bethel Resort & Suites when you plan another trip to the city.Sincerely, Tori Hicinbothem, General Manager

8/10 – Bra

Andre

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra General Manager den 29. jan. 2024
Dear Andre,We appreciate you taking the time to leave your eight-star rating regarding your recent visit to The Bethel Resort & Suites. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely, Tori Hicinbothem, General Manager

6/10 – Grei

Kyle

Bodde her 1 natt i januar 2024
Svar fra General Manager den 16. jan. 2024
Dear Kyle,Thank you for leaving a rating on your recent visit. We are glad you enjoyed your stay overall, although we regret it was not perfect. We hope you will come back for the exceptional experience we strive to provide our guests.Sincerely, Tori Hicinbothem,General Manager

10/10 – Utmerket

Frederick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra General Manager den 10. jan. 2024
Dear Frederick,Thank you for the generous rating of The Bethel Resort & Suites. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us.Sincerely, Tori Hicinbothem, General Manager

8/10 – Bra

Nate

Bodde her 1 natt i januar 2024
Svar fra General Manager den 28. jan. 2024
Dear Nate,Thank you for rating your stay at The Bethel Resort & Suites. While we are pleased you enjoyed your time with us, we will work even harder to earn that 5th star from you. Thank you once again, and we hope you have a great day!Sincerely, Tori Hicinbothem,General Manager

10/10 – Utmerket

louis

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra General Manager den 24. okt. 2023
Dear Louis,On behalf of our team at The Bethel Resort & Suites, thank you for the excellent rating! We were pleased to have exceeded your expectations and we look forward to making your next stay an exceptional one as well.Sincerely, Tori Hicinbothem,General Manager

6/10 – Grei

MARCELO ABAROA

Bodde her 2 netter i oktober 2023
Svar fra General Manager den 28. okt. 2023
Thank you for the rating, Marcelo. We are pleased you had a good stay, although we wish we knew what could have made it perfect. Thank you and we hope you will visit us again.Sincerely,Tori Hicinbothem,General Manager

4/10 – Dårlig

Lester

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Stay away
Just a terrible stay, outdated and musty smelling rooms that were dirty.. we found dog hair innboth of our beds.
Bodde her 1 natt i oktober 2023
Svar fra Tori H den 6. okt. 2023
Thank you for your feedback. It is a bit disappointing that you did not enjoy your complimentary upgrade which you were given upon noting your disappointment about the room you chose and reserved on-line. Our team immediately rectified the situation, apologized and attempted to make it right. We apologize that an apology and a complimentary upgrade could not make your stay more enjoyable.

4/10 – Dårlig

Karim

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra General Manager den 8. okt. 2023
Dear Karim,Thank you for the rating. We apologize for not meeting your expectations. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely, Tori Hicinbothem, General Manager

4/10 – Dårlig

Tony

Reiste med partner, Reiste med kjæledyr
Very noisy. Other occupants in same building inconsiderate of others, loud, slamming doors, stomping on stairs, etc. More like an elderly encampment than a high-end country resort.
Bodde her 1 natt i september 2023
Svar fra General Manager den 2. okt. 2023
Dear Tony,Thank you for your recent visit and for the review. We endeavor to provide all our guests with a peaceful stay; we are sorry to hear that noise from the other guests interrupted your comfort. We hope you will give us another chance to host you in the future to have a quiet and restful experience. Sincerely, Tori Hicinbothom, General Manager

4/10 – Dårlig

Luisa

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Our room was terrible..steady leaking shower that flowed into the entire bathroom floor, brown water with scum coming out of sink.. after asking for maintenance to fix all issues we returned to room with a note that we were being upgraded. They upgraded us to a very nice, clean and comfortable suite in the main area of resort. This was my third time at this hotel and unfortunately will be my last 😕 very upsetting to see this beloved beautiful historic resort in disrepair
Bodde her 3 netter i september 2023
Svar fra General Manager den 2. okt. 2023
Dear Luisa,Thank you for your recent stay and for sharing your experience with us. We apologize for the inconvenience caused by the issues you faced in your assigned room. However, It is satisfying to know that our front desk was able to upgrade your room and make your stay comfortable. Your feedback is extremely valuable to us as we strive to improve the overall guest experience. We hope to have the opportunity to welcome you back once again in the future.Sincerely, Tori Hicinbothom, General Manager

10/10 – Utmerket

Sherri

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Its a nice resort with good dining and clean rooms
Bodde her 1 natt i september 2023
Svar fra General Manager den 28. sep. 2023
Dear Sherri,Thank you for taking the time to review your stay and for the excellent rating. We are extremely delighted to see that you liked our resort and your well-maintained accommodations. We enjoyed having you as our guest at The Bethel Resort & Suites and hope to have the opportunity to welcome you back on a future visit.Sincerely, Tori Hicinbothom, General Manager

4/10 – Dårlig

Kevin

Likte ikke: Personale og service og romkomfort
Very disappointing
Don’t waste your time or money here. The name should be changed from “resort” to “motel,” over priced Motel at that! Went to take shower in am, waited forever for water to get warm then I realized this is the hottest it will get which was almost lukewarm. Got out and dried off as fast as possible to get warm. With this info, my wife didn’t even want to try to shower. Told front desk about this when checking out, not even an apology. And the resort fee is an extra $34 for the pool, the use of kayaks and a couple other things we didn’t use (who swims in an outdoor pool the third week in September in Maine?) So since the shower was cold and we didn’t use any facilities, I asked if they would comp the breakfast. She said “no” but I could tell she thought I was strange for even asking. I like to patronize family and non-chain companies because of the appreciation and personal touch but I may as well stayed at a chain.
Bodde her 1 natt i september 2023
Svar fra General Manager den 27. sep. 2023
Thank you for your feedback, Kevin. We recall a very different conversation with you while you were checking out. You seemed quite angry that your resort fee did not include breakfast and began yelling at our staff when they confirmed breakfast was in fact an additional charge. It was then that you mentioned an issue with the hot water and did not give us a chance to apologize while you were disrespecting our staff and raising your voice. Our extremely hardworking staff does not deserve to be berated. Our resort amenities are very much enjoyed by our guests and our outdoor heated pool is always very popular any time of year. We are sorry that you chose to not utilize the many amenities that were at your disposal. We do hope you will visit again and enjoy all that our resort has to offer. Sincerely,Tori Hicinbothom,General Manager

8/10 – Bra

Elizabeth

Bodde her 1 natt i september 2023
Svar fra General Manager den 14. okt. 2023
Dear Elizabeth,Thank you for taking a moment to rate your experience. All of us at The Bethel Resort & Suites are thrilled you had a good stay at our hotel and we invite you to stay with us again when you visit the area.Sincerely, Tori Hicinbothem, General Manager

8/10 – Bra

Robert

Likte: Renhold og personale og service
Bodde her 2 netter i september 2023
Svar fra General Manager den 18. sep. 2023
Dear Robert,It is wonderful to know you had an enjoyable stay at The Bethel Resort & Suites. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely, Tori Hicinbothom,General Manager

6/10 – Grei

eric

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
fire alarm
Fire alarm went off at midnight, no one was at the front desk during fire alarm.
Bodde her 1 natt i september 2023
Svar fra General Manager den 14. sep. 2023
Dear Eric,Thank you for being our guest and for your feedback. We apologize for the inconvenience with the fire alarm going off. Our front desk was working on getting this fixed while you tried to reach out to them. We hope this did not impact the rest of your stay. Thank you once again, and we hope to welcome you back for a flawless experience next time.Sincerely,Tori HicinbothomGeneral Manager

2/10 – Forferdelig

Mike

Reiste med en gruppe
Likte ikke: Personale og service
Out $415 and no place to stay
We arrived slightly after 11pm to find the front door locked and our room keys taped to the door. The sign said to type in your code to access the door. Well we never received a code. I called the phone number on the door which stated call for service or emergency . Tried 4 times to no answer. We were out $415 and no where to stay. Thank you Bethel inn
Bodde her 1 natt i august 2023
Svar fra Guest Relations den 14. sep. 2023
Hello Mike,Thank you for sharing your feedback and we apologize for your experience. Please reach out to us if your concerns have not been resolved. Guest Relations

4/10 – Dårlig

MARCELO ABAROA

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
I liked the spaciousness of the room. The security . Breakfast could improve
Bodde her 2 netter i august 2023
Svar fra General Manager den 3. sep. 2023
Dear Marcelo,Thank you for being our guest and sharing your experience with us. While we are glad you enjoyed your spacious accommodations, we apologize that your stay was not perfect. Thank you for the feedback, and we look forward to making your next stay with us perfect in every way.Sincerely,Tori Hicinbothom,General Manager

8/10 – Bra

Jesse

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely old timey inn and beautiful surroundings. Great gym and pool area and an amazing lakeside canoe option! Our jetted tub did not work and they were unable to fix it while we were there. Otherwise, we had a nice time!
Bodde her 2 netter i august 2023
Svar fra General Manager den 29. aug. 2023
Dear Jesse,Thank you for being our guest and sharing your experience. We are delighted that you enjoyed the historic town of Bethel and had an amazing stay at The Bethel Resort & Suites. We are also pleased to hear that you were able to take advantage of the many amenities and activities we have to offer. However, we apologize for the issues you faced with your jetted tub and that we could not fix it. We are glad this did not overshadow your otherwise positive experience with us. It was a pleasure to host you and we look forward to seeing you again soon.Sincerely,Tori Hicinbothom,General Manager

8/10 – Bra

Leslie

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
The rooms are very comfortable, however they are a little dated and could use an update. Mattress and pillows should be upgraded
Bodde her 1 natt i august 2023
Svar fra General Manager den 28. aug. 2023
Dear Leslie,Thank you for your kind rating and for letting us know you had a comfortable stay at The Bethel Resort & Suites. We have made a note of your feedback on the mattress as we plan on future replacements. We are also constantly working to improve our guest rooms and make upgrades. Please let us know when you will be visiting the area again; we will have a room ready for you.Sincerely,Tori HicinbothomGeneral Manager

4/10 – Dårlig

Richard

Reiste med partner
Likte ikke: Personale og service og fasiliteter
Code given did not work, no fridge, no microwave, ice was only in seperate building, pool did not open, buffet style breakfast wasn't even complimentary, billed me $50 for cold buffet style breakfast. So I paid $600 for...um, a bed to sleep in I guess
Bodde her 2 netter i august 2023
Svar fra General Manager den 27. aug. 2023
Dear Richard,Thank you for being our guest and for sharing your feedback. We apologize for your dissatisfaction while you were here. Regarding the codes, you tried to access a back door of a building where you were not staying, which is the reason that it did not work. You were given the proper code for the Health Club. As for the pool, it is not closed. We have put a note that indicates that if the cover is still on the pool after 9 a.m, please call Guest Services to have it removed. We keep it covered to conserve heat and indicate that on the same posted note at the pool door. In regards to our breakfast, it is not a cold breakfast. We have many hot offerings and do not advertise it as complimentary. We sent you information prior to arrival that breakfast was available for 19.95/day, and that refrigerators and microwaves could be requested. We hope this helps in clearing any doubts you have and we hope you will visit us again in the future.Sincerely,Tori HicinbothomGeneral Manager

6/10 – Grei

Colleen

Likte: Personale og service
Not worth the $$$
We paid $325 a night to stay here and it really needs updating! Did not get a photo of the side chair but the arms were thread bare and if it were in my home it would be thrown out or reupholstered. The king bed we each had to hug the edge to have a flat surface to sleep on, buy a new mattress for gods sake! It’s the one thing people care about the most! No dead bolt … did not scream safety but maybe that’s just me?? I like to deadbolt the door knowing someone who may have a key cannot just enter my room when I’m sleeping. Would not go back.
Deadbolt not even there! Made me feel really safe right next to an outdoor entrance!
Mattress sagged into the center section … needs replacing
Bathroom light/exhaust fan missing light bulb and face cover
Bodde her 1 natt i august 2023
Svar fra General Manager den 25. aug. 2023
Dear Colleen,Thank you for staying with us and sharing your feedback. We always strive to provide a relaxing and restful stay for our guests, so we apologize that you were not completely satisfied with our beds. Your feedback has been noted as we plan for replacements. Regarding the deadbolts, your room, just like all of our other rooms, is equipped with a deadbolt. We verified that it is in fact a working deadbolt. On a future visit, do reach out to our front desk if you have any concerns. We are always here to take care of our guests and ensure they have an enriching stay. Thank you and we hope you will consider staying with us again.Sincerely,Tori Hicinbothom,General Manager

6/10 – Grei

Brian

Bodde her 2 netter i august 2023
Svar fra General Manager den 11. sep. 2023
Dear Brian,Thank you for the rating. We are pleased you had a good stay, although we wish we knew what could have made it perfect. Thank you and we hope you will visit us again.Sincerely,Tori Hicinbothom,General Manager

8/10 – Bra

Ashley

Reiste med partner
A nice convenient place to stay. Very accommodating. Dining was short staffed but they still served regardless and maintained composure. It is a fairly busy place, golf course, many rooms, a pool, tavern. If looking for a more quiet peaceful stay consider something more remote.
Bodde her 1 natt i august 2023
Svar fra General Manager den 21. aug. 2023
Dear Ashley,Thank you for such a positive review of our hotel. Your comments about our location and accommodations are greatly appreciated. Thank you for choosing The Bethel Resort & Suites. We hope you are already planning your next stay with us.Sincerely,Tori Hicinbothom,General Manager

8/10 – Bra

fran

Bodde her 2 netter i august 2023
Svar fra General Manager den 6. sep. 2023
Dear Fran,Thank you for the kind rating! We are glad you had a good time at The Bethel Resort & Suites and we look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely,Tori Hicinbothom,General Manager

6/10 – Grei

John A og Landenberg

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter
No microwave or refrigerator. No ice bucket. Ice was in another building, upstairs, back in a far corner hallway. Parking not convenient for loading luggage.
Bodde her 1 natt i august 2023
Svar fra General Manager den 9. aug. 2023
Dear John,Thank you for sharing your experience at our resort. We regret your disappointment with some of our amenities not being available. Please know that we have other options such as our townhouses which offer a kitchenette for guests like yourself who prefer the comforts of home. On a future visit, do reach out to our Guest Services and they will be happy to reserve one of these options for you. We hope you were able to enjoy everything else our beautiful property has to offer and we hope to see you again soon.Sincerely,Tori HicinbothomGeneral Manager

10/10 – Utmerket

Janet

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i juli 2023
Svar fra Naz den 3. aug. 2023
Thank you for your five out of five rating

6/10 – Grei

Dan

Likte ikke: Renhold og personale og service
Bodde her 2 netter i juli 2023
Svar fra Tori H den 28. juli 2023
Thank you for staying with us.

6/10 – Grei

Chris

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Very nice property. This is an “Inn” so I expected that I could get toothpaste since I forgot mine. Apparently not. Small issue for sure but it’s the little things that make a place.
Bodde her 1 natt i juli 2023
Svar fra Tori H den 26. juli 2023
Hi Chris. I am so sorry that you were not able to get toothpaste from our Front Desk. It is available and should have been offered to you. I do hope you enjoyed your stay. Thank you for staying with us.

6/10 – Grei

Kimberly

Reiste med familie
I arrived at 8:10pm after a very long ride to get there. I went to the tavern and all I could get was drinks. The kitchen closed at 8pm. Couldn’t get breakfast until 7:30am.
Bodde her 1 natt i juli 2023
Svar fra Tori H den 26. juli 2023
Hi Kimberly. Thank you for your review. Our kitchen does close at 8pm mid-week. On your next trip, please call Guest Services ahead of your arrival and they will work with you to ensure that you have dinner available from our Tavern. Our hard working staff would have been more than happy to accommodate you had they known you were coming. Thank you for staying with us.

6/10 – Grei

Ian

Likte ikke: Personale og service
Bodde her 2 netter i juli 2023
Svar fra Tori H den 26. juli 2023
Thank you for staying with us.

4/10 – Dårlig

Christopher

Reiste med familie
Likte ikke: Renhold
To start with the first thing my wife did was go to the bathroom. The toilet wouldn’t flush we had to call the front desk for help. The furniture in the room was shot you could see a lot of ware on the couch and chair. Every thing went ok thru the night. In the morning we went to o take a shower but we skipped it after seeing all the hair and soap scum in it so we promptly left
Bodde her 1 natt i juli 2023
Svar fra Tori H den 26. juli 2023
Thank you for your feedback. I apologize that your room was not up to appropriate standards. Our Housekeeping team ensures that all rooms are put through a thorough inspection process prior to a guest arriving. It seems we missed the mark with your room that day. We will share your feedback with our staff and use it as a tool to continue to improve our level of service and cleanliness. We do hope you give us another chance.

2/10 – Forferdelig

Gabriel

Reiste med en gruppe
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dirty and bad service
Bodde her 4 netter i juli 2023
Svar fra Tori H den 26. juli 2023
Mr. Marin, I am sorry that you felt our service while you stayed with us was less than ideal. We catered to you and your group throughout your stay and provided you with a complimentary upgrade to a very clean and inspected room. I will note that you never requested housekeeping service during your stay nor did you report any issues with your room. We served you and your group for several hours in our Tavern during a very busy Saturday afternoon and only asked you to leave after you continued to vape in our restaurant despite being asked multiple times to stop. I do hope this review was not written as retaliation for our staff enforcing state law and asking your group to move outside so you could continue vaping outdoors in an area where it is permitted. Our staff works very hard and deserve to be treated with the same respect you were treated with during your stay. If you would like to discuss your experience in more detail, please feel free to reach out. Thank you

6/10 – Grei

Martha

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Front door would not close creating an unsafe situation. I had to bend down on the floor and unplug microwave in order to use coffeemaker and then reply microwave No fan in bathroom for steam
Bodde her 3 netter i juli 2023
Svar fra Tori H den 26. juli 2023
Thank you for your feedback. We do apologize that the entry door of the building did not work properly during your stay. Safety is always one of our main concerns and assure you that there was never an unsafe situation while that entry door was being repaired. I apologize that the addition of a microwave to your room caused any inconvenience. We hope you had a chance enjoyed the resort grounds during your stay. Thank you for staying with us.

10/10 – Utmerket

Linda

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Extremely friendly, helpful staff at the front desk. She not only greeted us with a smile, she escorted us to our room and made sure everything was perfect. Our room was large, the beds were comfortable. The pillows were perfect and everything was very clean.
Bodde her 1 natt i juli 2023
Svar fra Tori H den 26. juli 2023
Hi Linda. Thank you so much for staying with. We are so happy you enjoyed your stay.

8/10 – Bra

Karl

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good for the price.
Booked last minute. Check in was fine- in fact we were upgraded upon registration. The facility is bit dated but perfect for two tired guys looking for good night's sleep after hiking.
Bodde her 1 natt i juli 2023
Svar fra Tori H den 12. juli 2023
Thank you for staying with us. We hope to welcome you back.