Hoteller nær Bergan Mercy

«The rooms have been recently remodeled. When I got to my room there was a 50' extension cord leading to a charger for the window shades. I reported it to the front desk and they had maintenance come and remove it. I had a King bed room. The only chair was the deak chair. There was plenty of room for a comfortable chair or even a lobe seat, but nothing was in the area except an end table. An end table with no seat next to it. Humm. They said they were still working on getting the rooms ...

«Awful experience»

«We had a very nice stay. The lobby area is large and has a lot of chairs, so it's a nice area to sit in and relax. They even have some games, like a pool table and a big Connect4 game for kids. We also really liked their breakfast. They had a good variety of food, and it was better quality than most hotel breakfasts I've had. The only drawback was our room setup. Although the room was called a "suite," it wasn't what I would consider a true hotel suite in terms of having two separate rooms ...

«Excellent location. Walkable food options. Quiet, safe. Hotel attached to free parking ramp.»

«Room temperature was erratic. Bed very uncomfortable. No body soap in shower — completely empty.»

«The rooms were clean and the staff was friendly!»

«It was in a great location! Breakfast and coffee every morning very convenient. Swimming pool was nice. Free laundry facilities was extra bonus since our stay was 7 days. Definitely recommend🤗»

«We got as far as check in and immediately asked for a refund and checked out. The lobby was very run down and filthy. All of the furniture and rugs in lobby had stains. Our rooms had broken drywall, stains and liquid on the table, small black hairs on our bedding with a couple stains on the sheets. The room and hallways had a very musty odor. The only positive was the front staff didn’t question our refund and immediately honored our request»

«Friendly staff great breakfast easy check-in good pool»

«New property, kind of odd set up with lobby on 2nd floor. Great clean room. Need a level 2 charger in garage, I thought Hilton was commited to doing that.»

«Staff was helpful. Room was pretty well kept except the toilet seat was broken and the faucet in the bathroom sink was loose and didn't shut off well.»

«Clean, very comfortable. No ice machines on the floor, but the staff had bags of ice for guests in the lobby fridge. We were there participating in the Ironman race and the staff was very helpful with food to go for a very early race start.»

«I arrived after midnight for a late check in and when I got up to my room the AC wasn't working. The front desk staff said there was nothing they could do and could not issue a refund. He also stated there was no emergency maintenance and no replacement rooms he could give me and they were fully booked on a Tuesday. He took down my number and said he'd have a manager call me. I ended up having to go to another hotel but I have not been contacted or refunded for a place I did not stay.»

«Perfect»

«We had a king bed with a pull out sofa. The pull out sofa was broken and once we were able to get it out the mattress was stained with what looked like blood. Super super nasty. They don't do room service unless you are there for longer than 2 nights so we did not have clean towels the second morning. We had to go find towels and they only gave us 3 to start with. Towel quality was pretty sad as well. Thin very used towels.»

«The property was not good. Room was not clean, floor had food in it. Towels were wet. Outside stairs that was told to use were about ready to collapse, were closed the next day.»

«Our daughter’s wedding was held at the venue right next to the Element hotel. The convenience of the location to the venue was great! The availability of rooms, the type of rooms, the lack of controlling your room temperature, the fact that our rooms did not get cleaned or fresh towels offered daily, and the inconvenience of the parking garage bar code scanner were my least favorite parts of my stay here. After all, our friends and family brought business to this hotel for the wedding and not ...