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Anmeldelser av Radisson BLU Martinez Hotel, Beirut

5 out of 5
Radisson BLU Martinez Hotel, Beirut
Phoenicia Street, Beirut

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 471 av totalt 896 anmeldelser." "
Rangering på 8 − Bra. 297 av totalt 896 anmeldelser." "
Rangering på 6 − Grei. 75 av totalt 896 anmeldelser." "
Rangering på 4 − Dårlig. 23 av totalt 896 anmeldelser." "
Rangering på 2 − Forferdelig. 30 av totalt 896 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Ali

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2022
Svar fra Paul Nassar den 6. juli 2022
Dear Ali, Thank for choosing our hotel as a place to stay during your last visit to Beirut! I am delighted to learn that you enjoyed stay with Radisson Blu Martinez hotel. I will be looking forward to welcoming you back to many more enjoyable visits! Sincerely, Paul Nassar General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og personale og service
Incredible service, I arrived early in the morning and they gave me the room right away. Asked for late check out and was given one for free way into the afternoon, with full use of all fascilities after checking out due to a late flight. Best I have encountered so far!
Bodde her 1 natt i april 2019
Svar fra François Galoisy den 23. apr. 2019
Dear Sir, Thank you for sharing you valuable review with us. We strive to make every moment matter by being a true host and best partner. We provide meaningful, delightful and inspiring experience for our guests. I will be looking forward to welcoming you back in Radisson Blu Martinez hotel. Sincerely, François Galoisy

8/10 – Bra

Kim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell i Beirut!
Veldrevet og behagelig hotell. Ganske sentral beliggenhet. Veldig fine spa og treningsfasiliteter. Glimrende frokost og veldig hyggelig personale.
Bodde her 5 netter i februar 2019
Svar fra François Galoisy den 19. feb. 2019
Dear Sir, Thank you for sharing your valuable review with us. It always remains a great please to hear from you and we are happy to deliver memorable moments when you are staying with us. I am very pleased to learn about your experience at the Blu and will be looking forward to welcoming you back. Sincerely, François Galoisy

8/10 – Bra

Finn Rune

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2018
Svar fra François Galoisy den 14. nov. 2018
Dear Mr. Finn, Thank you for sharing your valuable rating with us! You truly made my day. I will be looking forward to welcoming you back to endless perfect ones. Sincerely, François Galoisy

10/10 – Utmerket

Lars Håkon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell
Veldig bra hotell med sentral beliggenhet nær strandpromenaden og marinaen. God service, behagelige rom og flott frokost. Svømmebassenget var fint men noe grundt. Umulig å drukne der! Omgivelsene var litt triste, men typisk for Beirut.
Bodde her 4 netter i september 2018
Svar fra François Galoisy den 8. okt. 2018
Dear Mr. Lars, We are happy to deliver memorable moments every day, everywhere and every time. We have learned that you enjoyed your stay in our property, we believe anything is possible to reach satisfaction. Thank you for your valuable review and looking forward seeing you again in Radisson Blu Martinez hotel. Sincerely, François Galoisy

6/10 – Grei

Hanne

Likte: Renhold og personale og service
Quite ok business hotel
Convenient location in nice area. Service with a smile. Decent breakfast. Room towards the inner courtyard was a bit noisy from ventilation (?) engines.
Svar fra Francois Galoisy den 5. mai 2018
Dear Valued Guest, A sincere thank you for choosing us to be your home in Beirut! I was truly satisfied to learn that you had a pleasant stay with us! Nonetheless, I will be looking forward to welcoming you back to nothing short of a picture-perfect one! Sincerely, Francois Galoisy

10/10 – Utmerket

John og Brøstadbotn, Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Det sikreste hotellet i Beirut.
Personalet var meget hyggelig og de gjorde alt de kunne for at gjesten skulle ha det fint under oppholdet. Det var god kontroll med hvem og hva som kom inn på hotellet. Det eneste jeg kan si noe negativt om er at prisene på mat og drikke var stive. Kan nevne at en kopp kaffe kostet mer enn den gjør på det beste hotellet i Norge. Frokost var ikke inkludert i romprisen og dersom en skulle kjøpe denne utenom kostet den altfor meget.
Svar fra Kosta Kourotsidis den 25. jan. 2016
Dear Mr. John, A sincere thank you for taking the time to share your feedback on Expedia! I was delighted to read that you enjoyed your stay and found the hotel well secured and the staff very friendly! I will be looking forward to welcoming you back ! Sincerely, Kosta Kourotsidis General Manager

2/10 – Forferdelig

Verifisert reisende

Likte: Renhold og romkomfort
Likte ikke: Personale og service
Complementary = you must paid
By the porter we where told that the mini bar was complementary, at the end the bill for the minibar was almost the some as for the hotel. The front desk didn't believe us, and they were asking for the porters name. First of all I didn't get the porters name, and the front desk person made me feel like I was lying and that the consequence for the porter would termination of his employment. So I just accepted the bill for the minibar, as i didn't have the conscience to be responsible for somebody getting fired - even when it was not my fault I was given the wrong information according to the front desk.
Svar fra Ashley den 7. jan. 2016
Thank you for reaching out and writing your review. We regret to hear about the misunderstanding regarding the minibar and the resulting bill and service you received when checking out. We appreciate you bringing this matter to our attention and have shared your comments with hotel management to continually improve services at the hotel.

10/10 – Utmerket

George

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Paul Nassar den 17. mai 2024
Dear George,Thank you for the Great feedback, I am Glad to see that we reach this full satisfaction score, we will keep work hard to stay at your expectations level, looking forward to welcome you back in the near future Best Regards

10/10 – Utmerket

Mohamad og Bchamoun

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spacious rooms, good breakfast, strategic location for walk ability, overall hotel was great 👍 only bad thing is no view from hotel
Bodde her 1 natt i mai 2024
Svar fra Paul Nassar den 8. mai 2024
Dear Valued Guest,Thank you for the Great feedback, I am Glad to see that we reach this full satisfaction score, we will keep work hard to stay at your expectations level, looking forward to welcoming you back in the near future

10/10 – Utmerket

Fatima

Bodde her 1 natt i april 2024

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The installations wete great, but the hotel personnel made the visit very enjoyable. I was staying at a diffent hotel and was very unhappy there, so I dropped by the Radisson Blu one afternoon amd had a beer at the bar to get a sense of the place, and immediately liked it. Ila
Bodde her 5 netter i april 2024
Svar fra Paul Nassar den 29. apr. 2024
Dear Valued Guest,Thank you for choosing the Radisson Blu Martinez, I am glad to see that we had been a part from your visit memories, thank you for sharing with us this amazing feedback, we will strive to stay at the same satisfactory level; looking forward to welcome you back in the near future Best Regards

10/10 – Utmerket

Mohamad

Bodde her 2 netter i april 2024
Svar fra Paul Nassar den 8. mai 2024
Dear Valued Guest,Greetings from Radisson BLU Martinez!A sincere thank you for completing our survey!I was highly enthusiastic while reading your scores particularly since we consider your full satisfaction to be our primary and ultimate quest!I will be looking forward to welcoming you back to infinite perfect stays!Sincerely,

10/10 – Utmerket

mohamad

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lo mejor es la atencion al cliente y la sonrisa calida al recibirnos
Bodde her 1 natt i april 2024
Svar fra Paul Nassar den 29. apr. 2024
Dear Valued Guest,Thank you for sharing your comment with us, I am so glad to see that we met your expectations in many points, we will strive to maintain on this trust you grant to us, looking forward to welcoming you back the soonest! Best Regards

10/10 – Utmerket

Dee

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff at this hotel are amazing. The hotel is clean and inviting. I was disappointed that I didn’t have an option to have air conditioning (rather than heat) in my room - coming from a cold weather climate, I didn’t need heat in my room so I had to leave it off - but the room was very stuffy without any air moving. Breakfast buffet was great but not quite to the same level as my last stay. Overall, great experience.
Bodde her 11 netter i februar 2024
Svar fra Paul Nassar den 4. apr. 2024
Dear Valued Guest ,Thank you for staying with us, your feedback is our corner stone to build our future, I am happy to see that you feel accommodated by our team members and definitely we will follow on the points you mention for improvement, looking forward to welcome you back in the near future Best RegardsPaul NassarGeneral Manager

6/10 – Grei

Amin

Reiste med familie
Likte: Renhold og personale og service
Our stay at Radisson was pleasant but could have been better. The temperature in the rooms is very hot and we made this known multiple times. The hotel team said we they are currently out of season for AC meaning they cannot turn the AC on despite it being 19-21 degrees outside.
Bodde her 4 netter i februar 2024
Svar fra Paul Nassar den 14. mars 2024
Dear AminThank you for staying with us, your feedback is our corner stone to build our future, I am happy to see that you feel accommodated by our team members and definitely we will follow on the points you mention for improvement, looking forward to welcome you back in the near future

2/10 – Forferdelig

ahmad

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Services doesn’t match what is mentioned on Expedia Free services are not free, and requests are not provided on time
Bodde her 1 natt i februar 2024
Svar fra Paul Nassar den 4. mars 2024
Dear Mr Ahmad, Greetings from Radisson Blu Martinez!Firstly, I would like to thank you for choosing our hotel to be your home away from home during your recent visit to Beirut!Even more, I would like to extend my sincere gratitude for completing the survey, particularly since we consider your important comments to be treasurable gifts as they not only offer us a chance to improve but also stand out to be a genuine indicator of your true loyalty and concern towards our property!in addition to apologizing to the service shortfall you had faced during your stay, I would highly appreciate it, if you can send me more details.Your Comments Truly Count! I will be looking forward to hearing back from you!Sincerely,

10/10 – Utmerket

Tetiana og Pacifica

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
excellent
Bodde her 7 netter i februar 2024
Svar fra Paul Nassar den 25. feb. 2024
Dear Valued Guest,Greetings from Radisson BLU Martinez!A sincere thank you for completing our survey!I was highly enthusiastic while reading your scores particularly since we consider your full satisfaction to be our primary and ultimate quest!I will be looking forward to welcoming you back to infinite perfect stays!Sincerely,

8/10 – Bra

Amgad Samir Suliman

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Good staff , clean,
Bodde her 2 netter i februar 2024
Svar fra Paul Nassar den 12. feb. 2024
Dear Mr Samir,Thank you for choosing the Radisson blu Martinez, our main target is your satisfaction and maintain on your preferred expectations level, thank you for sharing with us your feedback, looking forward to welcome you back the soonest Best Regards

10/10 – Utmerket

Mohammed

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is perfect
Bodde her 1 natt i februar 2024
Svar fra Paul Nassar den 12. feb. 2024
Dear Mohammed,Thank you for choosing the Radisson Blu Martinez, I am glad to see that we had been a part from your visit memories, thank you for sharing with us this amazing feedback, we will strive to stay at the same satisfactory level; looking forward to welcome you back in the near future Best Regards

10/10 – Utmerket

Roy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff
Bodde her 4 netter i januar 2024
Svar fra Paul Nassar den 30. jan. 2024
Dear Valued Guest Greetings from Radisson BLU Martinez!A sincere thank you for completing our survey!I was highly enthusiastic while reading your scores particularly since we consider your full satisfaction to be our primary and ultimate quest!I will be looking forward to welcoming you back to infinite perfect stays!Sincerely,

10/10 – Utmerket

Naji

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
nice and friendly staff, the pool is clean and beautiful. the only thing is we chose a non-smoking room in a non-smoking floor but people in other rooms kept smoking and we got the smell from the ventilation system. the hotel changed out room , but the problem persisted. welcome to Lebanon!
Bodde her 6 netter i januar 2024
Svar fra Paul Nassar den 16. jan. 2024
Dear Valued Guest,Thank you for sharing with us your review, It was a great pleasure to got the chance to be our guest , at the Radisson blu Martinez the guest is the king and the guest satisfaction is our main priority thank you for praising our team members, the will be glad to hear this from you , looking forward to welcome you back in the near futureBest Regards

10/10 – Utmerket

Naji

Bodde her 1 natt i januar 2024
Svar fra Paul Nassar den 16. jan. 2024
Greetings from Radisson BLU Martinez!A sincere thank you for completing our survey!I was highly enthusiastic while reading your scores particularly since we consider your full satisfaction to be our primary and ultimate quest!I will be looking forward to welcoming you back to infinite perfect stays!Sincerely,

10/10 – Utmerket

Sami

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing all is great and the staff are the best. Very welcoming and very professional and friendly
Bodde her 5 netter i januar 2024
Svar fra Paul Nassar den 16. jan. 2024
Dear Valued Guest,Greetings from Radisson BLU Martinez!A sincere thank you for completing our survey!I was highly enthusiastic while reading your scores particularly since we consider your full satisfaction to be our primary and ultimate quest!I will be looking forward to welcoming you back to infinite perfect stays!Sincerely,

6/10 – Grei

Ragheb

Forretningsreisende
Likte: Renhold og personale og service
I have booked and paid for executive room with full lounge access, but the lounge was out of service. but after long discussion they offered just 2 drinks during my stay and breakfast which is not equivalent of using lounge
Bodde her 2 netter i januar 2024
Svar fra Paul Nassar den 16. jan. 2024
Dear Valued Guest,Greetings from Radisson Blu Martinez!Firstly, I would like to thank you for choosing our hotel to be your home away from home during your recent visit to Beirut!Even more, I would like to extend my sincere gratitude for completing the survey, particularly since we consider your important comments to be treasurable gifts as they not only offer us a chance to improve but also stand out to be a genuine indicator of your true loyalty and concern towards our property!in addition to apologizing to the service shortfall you had faced during your stay, I would highly appreciate it, if you can send me more details.Your Comments Truly Count! I will be looking forward to hearing back from you!Sincerely,

10/10 – Utmerket

Allison

Bodde her 5 netter i oktober 2023
Svar fra Paul Nassar den 1. nov. 2023
Dear Allison,Thank you for choosing the Radisson Blu Martinez, our main target is your satisfaction and maintain on your preferred expectations level, thank you for sharing with us your feedback, looking forward to welcome you back the soonest Best RegardsPaul Nassar General Manager

10/10 – Utmerket

Ahmet Lemi

Bodde her 2 netter i oktober 2023
Svar fra Paul Nassar den 1. nov. 2023
Dear Ahmet,Thank you for giving us the chance to be our guest, thank you for the great feedback you share it with us, I am so happy to see that you had an enjoyable visit and we had been a chance to be memorable moments maker, looking forward to welcome you back in the near future Best Regards

8/10 – Bra

Dana

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The property is definitely older and aged, but I heard that's fairly common with most hotels in Lebanon. The staff were absolutely great, they made everything easy. There were some hiccups that I was sad about. 1) the irons were very old and not working well (the two we used at least) 2) no fridge in the executive room we were in 3) the blow drier was very old and barely had any kick to it. Overall I would recommend if you're on a budget but you might even be able to find something nicer on your budget. We did not eat in the mornings but did us the 24-7 room service and the food was always good.
Bodde her 4 netter i oktober 2023
Svar fra Paul Nassar den 9. okt. 2023
Dear Valued Guest ,Thank you for staying with us, your feedback is our corner stone to build our future, I am happy to see that you feel accommodated by our team members and definitely we will follow on the points you mention for improvement, looking forward to welcome you back in the near future Best Regards

10/10 – Utmerket

Osama Abdalla ABDel.hamed og CAIRO

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is excellent
Bodde her 5 netter i oktober 2023
Svar fra Paul Nassar den 9. okt. 2023
Dear Valued Guest,Thank you for choosing the Radisson blu Martinez, our main target is your satisfaction and maintain on your preferred expectations level, thank you for sharing with us your feedback, looking forward to welcome you back the soonest Best Regards

10/10 – Utmerket

BUGRAHAN

Bodde her 3 netter i september 2023
Svar fra Paul Nassar den 6. okt. 2023
Dear Valued Guest, Thank you for sharing a review of your recent experience. Our team here at Radisson Blu Martinez! iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon. Best Regards

10/10 – Utmerket

NIHAD

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023
Svar fra Paul Nassar den 8. jan. 2024
Thank you for the Great feedback, I am Glad to see that we reach this full satisfaction score, we will keep work hard to stay at your expectations level, looking forward to welcome you back in the near future Best Regards

10/10 – Utmerket

Mohamed

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel ..near from zaytona bay ..very good value for money
Bodde her 4 netter i september 2023
Svar fra Paul Nassar den 3. okt. 2023
Dear Mohamed,Thank you for choosing the Radisson Blu Martinez, our main target is your satisfaction and maintain on your preferred expectations level, thank you for sharing with us your feedback, looking forward to welcome you back the soonest Best Regards

10/10 – Utmerket

Luna

Reiste med partner, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Extremely kind and professional staff. Very welcoming and helpful. Hotel clean, convenient, good price and great location. Wonderful pool and kids friendly. Great gym and sauna steam rooms. the hotel has a beauty salon too.
Bodde her 4 netter i september 2023
Svar fra Paul Nassar den 28. sep. 2023
Dear Valued Guest,Thank you for choosing the Radisson Blu Martinez, our main target is your satisfaction and maintain on your preferred expectations level, thank you for sharing with us your feedback, looking forward to welcome you back the soonest

10/10 – Utmerket

Dee

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was amazing. Very helpful and friendly!
Bodde her 2 netter i september 2023
Svar fra Paul Nassar den 25. sep. 2023
Dear Valued Guest,Thank you for choosing the Radisson Blu Martinez, I am glad to see that we had been a part from your visit memories, thank you for sharing with us this amazing feedback, we will strive to stay at the same satisfactory level; looking forward to welcome you back in the near future Best Regards

10/10 – Utmerket

Antoin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our time at this hotel very much. We appreciate the hospitality of all the personnel, the facilities in and outside the room, great breakfast lounge, food and breakfast crew, and the comfort throughout the hotel gave us a home worth feeling from start of our stay until the end. A small improvement would be the wifi dropouts from time to time in one of the rooms but this could be caused by being in a room edge of the building. And also several very short power cut offs which could be inherit to the city we were in. So overall a more than pleasant 2 weeks stay for us and a very deserved recommendation.
Bodde her 11 netter i september 2023
Svar fra Paul Nassar den 25. sep. 2023
Dear Valued Guest ,Thank you for staying with us, your feedback is our corner stone to build our future, I am happy to see that you feel accommodated by our team members and definitely we will follow on the points you mention for improvement, looking forward to welcome you back in the near future Best regards

10/10 – Utmerket

Dee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent stay. Hotel staff is very friendly and helpful. Very close to waterfront. Easy walk pretty much anywhere you want to go in the city.
Bodde her 3 netter i september 2023
Svar fra Paul Nassar den 25. sep. 2023
Dear Valued Guest,Thank you for choosing the Radisson Blu Martinez, our main target is your satisfaction and maintain on your preferred expectations level, thank you for sharing with us your feedback, looking forward to welcome you back the soonest Best Regards

8/10 – Bra

Rabea

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good value
Bodde her 3 netter i september 2023
Svar fra Paul Nassar den 22. sep. 2023
Dear Rabea,Thank you for sharing your comment with us, I am so glad to see that we met your expectations in many points, we will strive to maintain on this trust you grant to us, looking forward to welcoming you back the soonest. Best Regards

10/10 – Utmerket

Fatima

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience overall. Very clean and nice hotel
Bodde her 2 netter i august 2023
Svar fra Paul Nassar den 11. sep. 2023
Dear Fatima,Thank you for choosing the Radisson Blu Martinez, our main target is your satisfaction and maintain on your preferred expectations level, thank you for sharing with us your feedback, looking forward to welcome you back the soonest

10/10 – Utmerket

Tommy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location friendly staff
Bodde her 1 natt i september 2023
Svar fra Paul Nassar den 11. sep. 2023
Dear Tommy,Thank you for choosing the Radisson Blu Martinez, I am glad to see that we had been a part from your visit memories, thank you for sharing with us this amazing feedback, we will strive to stay at the same satisfactory level; looking forward to welcome you back in the near future

10/10 – Utmerket

ALHassan

Bodde her 1 natt i august 2023
Svar fra Paul Nassar den 22. sep. 2023
Dear Valued Guest,Thank you for the Great feedback, I am Glad to see that we reach this full satisfaction score, we will keep work hard to stay at your expectations level, looking forward to welcoming you back in the near future. Best Regards

10/10 – Utmerket

Lamise

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i august 2023
Svar fra Paul Nassar den 22. sep. 2023
Dear Lamise,Thank you for sharing your comment with us, I am so glad to see that we met your expectations in many points, we will strive to maintain on this trust you grant to us, looking forward to welcoming you back the soonest. best Regards

8/10 – Bra

Robert

Bodde her 2 netter i august 2023
Svar fra Paul Nassar den 22. sep. 2023
Dear Robert,Thank you for choosing the Radisson Blu Martinez, I am glad to see that we had been a part from your visit memories, thank you for sharing with us this amazing feedback, we will strive to stay at the same satisfactory level; looking forward to welcome you back in the near future Best Regards

10/10 – Utmerket

NADER

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good and Helpful personnel
Bodde her 4 netter i august 2023
Svar fra Paul Nassar den 28. aug. 2023
Dear Nader,Thank you for giving us the chance to be our guest, thank you for the great feedback you share it with us, i am so happy to see that you had an enjoyable visit and we had been a chance to be memorable moments maker, looking forward to welcome you back in the near future

10/10 – Utmerket

Tommy

Bodde her 1 natt i august 2023
Svar fra Paul Nassar den 22. sep. 2023
Dear Valued Guest ,Thank you for choosing the Radisson Blu Martinez, our main target is your satisfaction and maintain on your preferred expectations level, thank you for sharing with us your feedback, looking forward to welcome you back the soonest Best Regards

4/10 – Dårlig

Olga

Likte ikke: Overnattingsstedets bygg og tilstand
The hotel needs maintenance in many areas, no views from any where, cozy rooms are like a mini cruise cabin, front desk guy who made a registration made many mistake, at check out didn’t know how make a refund. Mr Ali a Duty manager was exceptional. No plug in at night tables, walls need to be fixed, did not cover my expectations.
Bodde her 1 natt i august 2023
Svar fra Paul Nassar den 7. aug. 2023
Dear Mrs Olga,Thank you for sharing your feedback with us , sadly I see that we missed the chance to reach your satisfaction during your stay which we consider it as a great gift and opportunity for us to grow more and more with our product , services and knowledge , I am happy to see that you like the location and the cleanliness , regarding the points you mention that required improvement i shared it with the appropriate team member for immediate actions , looking forward to welcome you back in the near future , Best Regards

6/10 – Grei

Thomas

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Luft nach oben
Ambiente Stil Mitte der 90ziger. Zimmer etwas abgewohnt. In unserem Fall Service Roomservice schlecht. Fehlende Kleinigkeiten mussten öfters nachgefragt werden. Zimmerservice an einem Tag nicht durchgeführt. Beruflich oft auch in Radisson Hotel unterwegs- anderen Standard bei dieser Kette gewohnt. Gefühl, bei Beschwerden eher Bittsteller zu sein. Verbrachten auch in anderen Hotels am Ort (5*), Hier Top Service hier. Also kein Landesproblem
Bodde her 3 netter i juli 2023
Svar fra Paul Nassar den 7. aug. 2023
Dear Valued Guest,Thank you for staying with us , i regret to see that we missed the chance to reach your satisfaction, kindly accept my apology for every single point you already mention, My hope if you can offer us another chance to improve your future stays experience with us , an immediate actions will be taken accordingly, and i am grateful that you report this review in order to allow us to make the needed actions , looking forward to welcome you back in the near future Best Regards

8/10 – Bra

Sandra

Bodde her 8 netter i juli 2023
Svar fra Paul Nassar den 28. aug. 2023
Dear sandra,Thank you for sharing your comment with us, i am so glad to see that we met your expectations in many points, we will strive to maintain on this trust you grant to us, looking forward to welcome you back the soonest

8/10 – Bra

rafel og bay village

Likte: Renhold og personale og service
Average hotel with average cost. Friendly staff. Nothing special about the hotel.
Bodde her 4 netter i juli 2023
Svar fra Paul Nassar den 24. juli 2023
Dear Rafel,Greetings from Radisson BLU Martinez!Firstly, I would like to thank you for choosing our hotel to be your home away from home during your recent visit to Beirut!Even more, I would like to extend my sincere gratitude for completing our survey and sharing your sentiments with us!I was truly satisfied to learn that you had a pleasant stay with us!Nonetheless, I will be looking forward to welcoming you back for nothing short of a perfect one!Sincerely,

4/10 – Dårlig

Michael

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Title: Unpleasant Experience: A Hotel Room with a Strong Odor Rating: ★☆☆☆☆ (1/5) Review: I recently had an unfortunate experience at a hotel that left me incredibly disappointed and dissatisfied. Upon arrival, I was greeted with a strong and unpleasant odor of urine in the bed. It was an extremely off-putting and unacceptable situation, to say the least. The moment I stepped into the room, the pungent smell overwhelmed my senses. I immediately contacted the hotel staff to inform them about the issue. They insisted that they were fully booked and could not give us a new room. Their solution was to flip the bed and change the bedding. The presence of such a noticeable odor in the bed was a clear indication that the cleanliness and hygiene standards of the hotel were lacking. It is essential for hotels to prioritize the well-being and comfort of their guests by maintaining clean and fresh rooms. Aside from the unpleasant odor, I found other aspects of the room to be below par as well. The overall cleanliness was questionable, with visible stains on the carpets and dusty surfaces. The bathroom was not as tidy as one would expect, and it further added to my disappointment. Moreover, the response from the hotel staff was not satisfactory. While they attempted to address the issue, their actions were not enough to rectify the problem and ensure a pleasant stay. I believe a the hotel should have replaced the mattress or given us a new room.
Bodde her 2 netter i juli 2023
Svar fra Paul Nassar den 15. juli 2023
Dear Michael , Thank you for staying with us , i regret to see that we missed the chance to reach your satisfaction, kindly accept my apology for every single point you already mention, My hope if you can offer us another chance to improve your future stays experience with us , an immediate actions will be taken accordingly, and i am grateful that you report this review in order to allow us to make the needed actions , looking forward to welcome you back in the near future Best Regards

10/10 – Utmerket

Hakam

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super check in experience with Rita and especially Ali.
Bodde her 3 netter i juli 2023
Svar fra Paul Nassar den 15. juli 2023
Dear Hakam , Thank you for your feedback , thank you for praising our staff , i will share your feedback with them , looking forward to welcome you back the soonest Best Regards