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Anmeldelser av Hilton Beirut Habtoor Grand

5 out of 5
Hilton Beirut Habtoor Grand
Charles De Gaulle Street Horsh Tabet, Sin El Fil

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 126 av totalt 208 anmeldelser." "
Rangering på 8 − Bra. 52 av totalt 208 anmeldelser." "
Rangering på 6 − Grei. 16 av totalt 208 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 208 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 208 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Flott opphold
Flott hotell, og barnevennlig. Jeg skulle ønske at de på resepsjonen ga oss litt mer informasjon om spisemuligheter på hotellet eller i nærheten. Når vi spurte noe i resepsjonen hadde de aldri noe å anbefale. Vi fant for det meste ut av ting selv. Spa og bassenget var helt flott og personalet der var veldig imøtekommende, de gjorde oppholdet vårt flott!
Bodde her 7 netter i juli 2023
Svar fra Rima den 29. juli 2023
Dear guest, Thank you for choosing Hilton Beirut Habtoor Grand and for taking the time to offer your feedback. We apologize for not providing sufficient information about the hotel and its surroundings. We appreciate your constructive recommendation and will make sure to address this issue to avoid any future occurrences. We value your patronage and we look forward to having you with us again in the near future.Kind Regards,

8/10 – Bra

Harald

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i juli 2019

10/10 – Utmerket

paul og mullica hill

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
We always come here and we are always treated like family The staff goes above and beyond to help us and make us comfortable
Bodde her 9 netter i mai 2024

10/10 – Utmerket

Serge

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Farah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

6/10 – Grei

Akram

Bodde her 4 netter i oktober 2023
Svar fra Rima den 12. okt. 2023
Dear Akram,Thank you for your review and for choosing Hilton Beirut Habtoor Grand. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Best Regards,

6/10 – Grei

Abdulrahman og Kuwait

Bodde her 4 netter i august 2023
Svar fra Rima den 12. okt. 2023
Dear Abdulrahman,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Beirut Habtoor Grand.Kind Regards,

10/10 – Utmerket

Hussam

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i august 2023
Svar fra Rima den 22. aug. 2023
Dear Hussam,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Best Regards,

10/10 – Utmerket

Jamie-Lee

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing staff!! Sara, Ali and Hassan at the front desk were incredibly helpful! Food in the restaurants was delicious. Miriam served us on the 21st floor lounge and was very sweet. I would definitely recommend this hotel and stay there again.
Bodde her 1 natt i august 2023
Svar fra Rima den 21. aug. 2023
Dear Jamie-Lee,Thank you for your feedback regarding your recent stay at Hilton Beirut Habtoor Grand. We are thrilled to hear that you had a wonderful experience and that our team members made your stay unforgettable. We just shared your warm comments with our team who were truly grateful. We would be very happy to have you with us soon again.Best Regards,

8/10 – Bra

Abdulrahman og Kuwait

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice stuff, some rooms terrible be careful
Bodde her 3 netter i august 2023
Svar fra Rima den 18. aug. 2023
Dear Abdulrahman, Thank you for taking the time to write this review and for staying at Hilton Beirut Habtoor Grand. We are sorry to hear that some of our services were not up to your expectations but will surely take actions to make your next stay a better one. Looking forward to hosting you back soon, Best Regards,

10/10 – Utmerket

Wassim

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice Hotel , Excellent Service, Amazing view .
Bodde her 1 natt i juli 2023
Svar fra Rima den 1. aug. 2023
Dear Wassim,We are truly heartened to receive your generous review of Hilton Beirut Habtoor Grand. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,

8/10 – Bra

Fadi

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff
Bodde her 1 natt i juli 2023
Svar fra Rima den 31. juli 2023
Dear Fadi,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Beirut Habtoor Grand soon.Kind Regards,

10/10 – Utmerket

Adam

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra Rima den 1. aug. 2023
Dear Adam,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Beirut Habtoor Grand soon.Kind Regards,

10/10 – Utmerket

Houssam

Bodde her 1 natt i juli 2023
Svar fra Rima den 1. aug. 2023
Dear Houssam,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Beirut Habtoor Grand soon.Kind Regards,

10/10 – Utmerket

Elias

Bodde her 3 netter i juli 2023
Svar fra Rima den 1. aug. 2023
Dear Elias, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Beirut Habtoor Grand soon.Kind Regards,

10/10 – Utmerket

FAHRI

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 11 netter i juni 2023
Svar fra Rima den 1. aug. 2023
Dear FAHRI, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Beirut Habtoor Grand soon.Kind Regards,

8/10 – Bra

Cynthia

Bodde her 11 netter i juni 2023
Svar fra Rima den 17. juli 2023
Dear Cynthia,Thank you for choosing Hilton Beirut Habtoor Grand and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit.Kind Regards,

10/10 – Utmerket

Mohamad

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff great service
Bodde her 1 natt i juni 2023
Svar fra Rima den 3. juli 2023
Dear Mohamad,Thank you for choosing Hilton Beirut Habtoor Grand and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit.Kind Regards,

10/10 – Utmerket

Javier

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Genial
Bodde her 2 netter i januar 2023

10/10 – Utmerket

Michelle

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Its all great!
Svar fra Marketing Team den 16. des. 2022
Dear Michelle, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're visiting our area again soon, don't hesitate to call us.

10/10 – Utmerket

Mark

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel has some of the best staff of any I have stayed in. Uniformly kind and helpful. Very nice hotel with beautiful restaurant. In a lower traffic area. Will stay again.
Svar fra Marketing Team den 16. des. 2022
Dear Mark,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel!

10/10 – Utmerket

Tayyaba

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ali and Hassan were nothing less than INCREDIBLE! They helped us plan our stay and made us feel so very welcome! It’s because of staff like these individuals that makes us wants to return. So if you decide to stay here, ask for Ali and Hassan. Their Lebanese welcome is heartfelt!
Bodde her 1 natt i november 2022

10/10 – Utmerket

James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i november 2022

10/10 – Utmerket

ahmad og chattanooga

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice facility and very friendly staff
Bodde her 1 natt i november 2022

10/10 – Utmerket

Abraham

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice and clean room, property is centrally located between downtown and the mountains, extremely friendly staff.
Bodde her 3 netter i november 2022

10/10 – Utmerket

Sevag

Bodde her 1 natt i september 2022

8/10 – Bra

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked that it was clean and huge rooms although I couldn't figure out how to turn off all the lights at night - toggle switches that don't work - and ended up pulling the card they use to make sure you don't leave the lights on when you leave the room. Unfortunately it also cuts off the AC. Should have had somebody come and take a look but it was late and I was tired.
Bodde her 2 netter i august 2022

10/10 – Utmerket

Hiam

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great time and great service
Fantastic stay and the staff are so helpful and so eager to please had a great stay make sure you hit the amazing gym and pool area well worth the stay
Bodde her 3 netter i august 2022

8/10 – Bra

alan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2022

2/10 – Forferdelig

Sarab

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The rooms smell awful. The sheet smell like smoking. Bad experience
Bodde her 1 natt i juli 2022
Svar fra ND den 27. juli 2022
Dear Sarab, Thank you for taking the time to write a review on your recent stay at our Hotel. We truly value your feedback and will certainly take your comments into further improvement. We look forward to another opportunity to host you. Best Regards,

8/10 – Bra

Wael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2022

10/10 – Utmerket

Paride

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great wedding venue
I went to Hilton for a wedding and then stayed the night. The wedding set up and space was incredible! The room was very big and bathroom spacious with both shower and tub. Amazig balcony with a view. I loved my stay! also the pool on the 4th floor is very nice.
Bodde her 1 natt i juli 2022
Svar fra ND den 27. juli 2022
Dear Paride, It is with great pleasure that we read your lovely review! We do take pride in catering to our guests' needs the best way we can. We hope we will be seeing you again soon. Best Regards,

8/10 – Bra

Nadia

Bodde her 1 natt i juli 2022

10/10 – Utmerket

Adel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfetto
Bodde her 7 netter i juni 2022
Svar fra ND den 27. juli 2022
Dear Adel, Thank you for choosing Hilton Beirut Habtoor Grand and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Beirut. Kind Regards,

2/10 – Forferdelig

Rami

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The carpet was dirty there was a smell of mold in the hallway
Bodde her 1 natt i juni 2022
Svar fra ND den 27. juli 2022
Dear Rami, Thank you for taking the time to write a review on your recent stay at our Hotel. We truly value your feedback and will certainly take your comments into further improvement. We look forward to another opportunity to host you. Best Regards,

10/10 – Utmerket

MICHAEL og DENVER

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and service
Bodde her 1 natt i juni 2022
Svar fra ND den 27. juli 2022
Dear Michael, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Beirut Habtoor Grand soon. Kind Regards,

10/10 – Utmerket

mona

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful clean room with a luxury bathroom front desk employee was very friendly and helpful definitely I will repeat
Bodde her 1 natt i juni 2022
Svar fra ND den 27. juli 2022
Dear Mona, We are truly heartened to receive your generous review of Hilton Beirut Habtoor Grand. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.

10/10 – Utmerket

Hassan og Oldenburg

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Einwandfreies
Bodde her 2 netter i juni 2022
Svar fra ND den 27. juli 2022
Dear Hassan, Thank you for choosing Hilton Beirut Habtoor Grand and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit.

10/10 – Utmerket

Asser

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a great stay, the view and the service was great. The receptionist Nadia was awesome and she helped me so much to make my stay comfortable and great. Totally recommended!
Bodde her 2 netter i januar 2022
Svar fra Marketing Manager den 3. feb. 2022
Dear Asser, Thank you for taking the time to write this lovely and very constructive review about your recent stay at the Hilton Beirut Habtoor Grand and for recommending us to other travelers. We are very happy to read you had an enjoyable experience and complimented our view and team members’ professionalism. Looking forward to hosting you back soon, Best Regards,

10/10 – Utmerket

Munder

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice place to stay, 31st floor panorama view and restaurant really beautiful, all the staff very professional and very polite.
Bodde her 2 netter i november 2021
Svar fra Nagham den 9. des. 2021
Dear Munder Thank you for taking the time to review your stay with us. We are very happy to read you had an enjoyable experience at our hotel, and complimented our team members’ professionalism. Looking forward to hosting you back soon, Best Regards,

10/10 – Utmerket

Munder

Bodde her 1 natt i desember 2021

10/10 – Utmerket

May

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Me and my family are in love with this hotel every time we stay in this hotel we love it more, the hotel is amazing as always super clean and the staff they did our stay more pleasant specially ( Sara ) at the reception she is so nice with her beautiful smile and always very helpful.
Bodde her 1 natt i august 2021
Svar fra Nagham Daher den 30. aug. 2021
Dear May, Thank you for taking the time to share your recent experience in Hilton Beirut Habtoor Grand and for giving us perfect feedback. We are expecting to welcome you back and your family to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements. Kind Regards,

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 2 netter i august 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great
It was TOP
Bodde her 2 netter i august 2021

10/10 – Utmerket

Hanada

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2021

10/10 – Utmerket

Hanada

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i juli 2021

10/10 – Utmerket

Meriana

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i juli 2021

4/10 – Dårlig

Aaliya

Likte: Romkomfort
Food was excellent, internet bad, hotel old look
Stayed a week of 1/17/21 during lockdown so stay in hotel it looks old and need of renovation. The worst part was the internet even we got the upgraded one couldnt load anything. Staff was friendly and food was great from room service. Housekeeping was not good had to keep asking for water and tell them to get trash, bring towels and changed bedding one time when asked. When moved rooms from quarantine lost shower soaps i brought even it was 4 large bottles. Bad internet was worst problem since spa and things closed from lockdown. Not up to standards of cleanliness other Hilton have stayed with housekeeping. Plsnning a trip next month will not stay again.
Bodde her 7 netter i januar 2021
Svar fra Nagham Daher den 8. feb. 2021
Dear Aaliya, Thank you for taking the time to write this review about your recent stay at the Hilton Beirut Habtoor Grand. We are very happy to read you enjoyed our food and complimented our team members’ friendliness. However we regret to hear that some of our services were not up to your expectations. As we continue to navigate the unprecedented challenges due to the novel coronavirus (COVID-19), your health and safety—and that of our team members— remains our top priority. Out of an abundance of caution, our hotel is providing limited amenities and services, and minimizing the frequency of housekeeping services to your room during your stay. Any additional amenities or housekeeping services were available upon request. As for the Internet connection, it's a problem the whole country is suffering from. Your ongoing patronage is valuable to us, and we truly hope that you will return to Hilton in better days and give us another opportunity to restore your confidence. Kind Regards,

8/10 – Bra

Dory og Edmonton,AB

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Uniquely clean, high quality and is very luxurious
Bodde her 1 natt i desember 2020
Svar fra Nagham Daher den 8. feb. 2021
Dear Dory, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Best Regards,

4/10 – Dårlig

firas

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Very bad smell in the room,
Bodde her 2 netter i februar 2020