Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 96 av totalt 144 anmeldelser." "
10 – Utmerket
96
Rangering på 8 − Bra. 32 av totalt 144 anmeldelser." "
8 – Bra
32
Rangering på 6 − Grei. 9 av totalt 144 anmeldelser." "
6 – Grei
9
Rangering på 4 − Dårlig. 3 av totalt 144 anmeldelser." "
4 – Dårlig
3
Rangering på 2 − Forferdelig. 4 av totalt 144 anmeldelser." "
2 – Forferdelig
4
9,2/10
Renhold
9,2/10
Personale og service
9,0/10
Fasiliteter
8,8/10
Overnattingsstedets bygg og tilstand
8,6/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Verifisert reisende
22. apr. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 5 netter i april 2019
10/10 – Utmerket
Johan og Oslo, Norge
31. mars 2013
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lukseriøst hotell som innfrir
5-stjerners hotell som svarer til forventningene, også for oss som har reist mye og bodd på mange gode hoteller. Vi bodde der i seks dager på familieferie i Beijing. Meget hyggelig betjening som alltid var blide og veldig service minded. Bell-boy skaffet alltid en taxi raskt og fungerte flott som tolk der sjåføren ikke kunne engelsk (og det var ofte...). Leie av limousin, som stod klare, var selvfølgelig også mulig på dette hotellet. All betjening kunne engelsk. Flere diplomater brukte hotellet de dagene vi var der. Fantastisk Spa- og gymanlegg med 25meters basseng og stort luftig trimrom. Kort oppsummert; et lukseriøst hotell som svarer til alle forventninger og som absolutt kan anbefales.
Johan
Svar fra S. Schmid den 20. mai 2016
Dear Johan,
Thank you so much for the nice post you wrote on Expedia following your last stay here at the St. Regis Beijing. It is much appreciated.
The team and I are delighted to read that you have enjoyed your stay at The St. Regis Beijing and that you were very satisfied especially with service level, our bell-team and that you have liked our Health Club & Spa facilities.
Many thanks again for staying at The St. Regis Beijing. We are looking forward to welcome you back soon the next time you visit the Northern China region.
Kindest regards,
Steven M. Schmid - Executive Assistant Manager
10/10 – Utmerket
Larry
Reiste med partner
29. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Top notch service. Very Americanize style.
Larry
Bodde her 1 natt i april 2024
10/10 – Utmerket
Rajamoney
12. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All in all. Excellent.
Rajamoney
Bodde her 3 netter i april 2024
Svar fra The St.Regis Beijing Butler Team den 22. apr. 2024
Dear Huiping, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
10/10 – Utmerket
Melinda og Bradenton
5. apr. 2024
Melinda
Bodde her 3 netter i april 2024
2/10 – Forferdelig
Tiong Ho Brad
Reiste med familie
15. mars 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not very friendly front desk stuff while checking in.
Tiong Ho Brad
Bodde her 3 netter i mars 2024
Svar fra The St.Regis Beijing Butler Team den 1. apr. 2024
Dear Mr. Tiong Ho Brad Huang,Warm greetings from The St. Regis Beijing! We must take this opportunity to thank you for bringing this issues to our attention, and at the same time may we sincerely apologize that we have fallen short of your expectations. A complete review is under way and the related departments concerned have been addressed.Once again, please accept our sincere apologies and we look forward to having the opportunity to welcoming you back.Sincerely Yours
10/10 – Utmerket
Carolina
Reiste med familie
27. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was absolutely amazing! My favorite part of staying at St Regis.
Carolina
Bodde her 3 netter i februar 2024
Svar fra The St.Regis Beijing Butler Team den 5. mars 2024
Dear Carolina, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
10/10 – Utmerket
chiaochieh
21. feb. 2024
chiaochieh
Bodde her 2 netter i februar 2024
Svar fra The St.Regis Beijing Butler Team den 26. feb. 2024
Dear Chiaochieh, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
10/10 – Utmerket
Edward og Ft. Simpson
4. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were very accommodating and respectful
Edward
Bodde her 5 netter i januar 2024
Svar fra The St.Regis Beijing Butler Team den 26. feb. 2024
Dear Mr. Grant, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
10/10 – Utmerket
Lawrence
Forretningsreisende
15. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent, professional service
Lawrence
Bodde her 3 netter i januar 2024
Svar fra The St.Regis Beijing Butler Team den 18. jan. 2024
Dear Lawrence, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
10/10 – Utmerket
Zhaonan
Reiste med familie
3. jan. 2024
Likte: Fasiliteter
Zhaonan
Bodde her 4 netter i desember 2023
Svar fra The St.Regis Beijing Butler Team den 18. jan. 2024
Dear Zhaonan, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
10/10 – Utmerket
Ali
Reiste med familie
27. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A
Ali
Bodde her 4 netter i november 2023
Svar fra The St.Regis Beijing Butler Team den 4. des. 2023
Dear Ali, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me.
10/10 – Utmerket
ANA
29. okt. 2023
ANA
Bodde her 1 natt i oktober 2023
8/10 – Bra
LAI NA LINA
29. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Still a "Grande Dame"
The last time I stayed at the St. Regis Beijing was 19 years ago. The hotel is still in very good shape, although showing its "wear" in places. That being said, service is excellent and offerings plentiful. The location can't be beat and I would still consider it a "grande dame" of Beijing hotels.
Shen
Bodde her 1 natt i september 2023
Svar fra The St.Regis Beijing Butler Team den 9. okt. 2023
Dear Mr. Shen, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me.The St.Regis Beijing Butler Team
2/10 – Forferdelig
Rishi
23. sep. 2023
Rishi
Bodde her 2 netter i september 2023
Svar fra Oliver Achatz den 25. sep. 2023
Dear Rishi,Warm greetings from The St. Regis Beijing!I must take this opportunity to thank you for bringing this issues to our attention, and at the same time may I sincerely apologize that we have fallen short of your expectations. A complete review is under way and the related departments concerned have been addressed.Once again, please accept our sincere apologies and I look forward to having the opportunity to welcoming you back.Sincerely Yours,Oliver Achatz General Manager
2/10 – Forferdelig
Robert
Reiste med partner, Forretningsreisende
8. sep. 2023
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Buffet staff very poor on how to service their hotel customers. Rooms ok but certainly no St Rigis standard. Not many other services and cafe
Robert
Bodde her 1 natt i september 2023
Svar fra Oliver Achatz den 12. sep. 2023
Dear Robert,Warm greetings from The St. Regis Beijing!I must take this opportunity to thank you for bringing this issues to our attention, and at the same time may I sincerely apologize that we have fallen short of your expectations. A complete review is under way and the related departments concerned have been addressed.Once again, please accept our sincere apologies and I look forward to having the opportunity to welcoming you back.Sincerely Yours,Oliver AchatzGeneral Manager
10/10 – Utmerket
ben
5. juli 2023
ben
Bodde her 1 natt i juli 2023
6/10 – Grei
PIK FAI
8. apr. 2023
PIK FAI
Bodde her 4 netter i april 2023
10/10 – Utmerket
Ivone
29. mars 2023
Ivone
Bodde her 9 netter i mars 2023
10/10 – Utmerket
yiqun
Reiste med familie
30. sep. 2021
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
挺好的,服务很不错
yiqun
Bodde her 2 netter i september 2021
10/10 – Utmerket
Verifisert reisende
Reiste med familie
5. sep. 2021
Likte: Renhold, personale og service og romkomfort
Verifisert reisende
Bodde her 1 natt i september 2021
10/10 – Utmerket
Verifisert reisende
Reiste med partner
25. juli 2021
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The butlers at the hotel prepared a cake and decorations in our room for our anniversary. The staff were very nice. The pool and the hot tubs were great. The breakfast was the best I have had in Beijing.
Verifisert reisende
Bodde her 1 natt i juli 2021
10/10 – Utmerket
Alberto
Forretningsreisende
23. sep. 2020
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Alberto
Bodde her 4 netter i september 2020
10/10 – Utmerket
Alberto
Forretningsreisende
21. sep. 2020
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect service.
Perfect service, not easy to have a 5* service in China but they really work hard to give you the best and feel like at home.
Details like one free cloth iron per day or free mask in the room is the reason why choose them again.
The only negative thing is that in the breakfast they make you sign a bill with the cost of the meal even you have it included in your room fee. They said is for accountant between hotel and breakfast restaurant, but that shouldn't affect the customer.
Alberto
Bodde her 2 netter i september 2020
10/10 – Utmerket
Verifisert reisende
Forretningsreisende
11. aug. 2020
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 6 netter i august 2020
4/10 – Dårlig
Robert
Forretningsreisende
12. jan. 2020
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
This property is aging, condition showing signs of wear and tear, dark inside, carpeting, shower inside a tub versus separate stall, tight room space, heating difficult to control in room and in meeting room. Overrated.
Robert
Bodde her 3 netter i januar 2020
8/10 – Bra
Verifisert reisende
Reiste med partner
30. des. 2019
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The facilities are kind of old and room design is not up to standards, in terms of space optimisation. Improvement needed!
Verifisert reisende
Bodde her 9 netter i desember 2019
8/10 – Bra
Panya
Reiste med familie
12. des. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My experience with Beijing St Regis
It was a good experience overall. However, the butler service is not as warmth as St Regis in BKK that we normally stayed. But I will still go back there considered its location, condition and facilities of hotel
Panya
Bodde her 1 natt i desember 2019
10/10 – Utmerket
Louise
Reiste med familie
10. des. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Highly recommend the St. Regis Beijing
Quick stop in Beijing on our way to the Great Wall. Fabulous hotel. Reasonably priced. Very good service. Excellent breakfast buffet.
Louise
Bodde her 1 natt i november 2019
8/10 – Bra
Verifisert reisende
Forretningsreisende
24. nov. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
1) Outstanding services that I can't find in other five stars in Beijing
2) Overall, the room and washroom are also clean
Verifisert reisende
Bodde her 2 netter i november 2019
10/10 – Utmerket
Jeremy
Reiste med en gruppe
12. nov. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent staff & service
The staff and service were fantastic. Check in was very efficient; I arrived several hours before check in time and they gave me a great room early. The concierge team was very helpful in setting up private guides & drivers for sightseeing. The location was very convenient. Would definitely stay here again when returning to Beijing.
Jeremy
Bodde her 4 netter i november 2019
8/10 – Bra
Verifisert reisende
Forretningsreisende
24. okt. 2019
Likte: Renhold, personale og service og romkomfort
Service is very good, facilities might need to be upgraded a bit
Verifisert reisende
Bodde her 9 netter i oktober 2019
10/10 – Utmerket
Verifisert reisende
22. okt. 2019
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Verifisert reisende
Bodde her 3 netter i oktober 2019
4/10 – Dårlig
SA og 日本
Forretningsreisende
20. okt. 2019
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nobody speaks English. Ordering sparkling water or a nail kit takes forever. Getting old.
Verifisert reisende
Bodde her 3 netter i oktober 2019
10/10 – Utmerket
Verifisert reisende
Forretningsreisende
27. sep. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing stay. Service was outstanding.
Verifisert reisende
Bodde her 1 natt i september 2019
6/10 – Grei
Verifisert reisende
11. sep. 2019
Verifisert reisende
Bodde her 3 netter i september 2019
10/10 – Utmerket
Verifisert reisende
Forretningsreisende, Reiste med familie
18. aug. 2019
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
staff was incredibly helpful at arranging trip to great wall and other tourist venues. Facilities were top notch
Verifisert reisende
Bodde her 1 natt i august 2019
10/10 – Utmerket
Alexi
14. aug. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Alexi
Bodde her 5 netter i august 2019
6/10 – Grei
Verifisert reisende
13. aug. 2019
Verifisert reisende
Bodde her 2 netter i august 2019
8/10 – Bra
MIN SING
6. aug. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The room is small.
MIN SING
Bodde her 1 natt i juli 2019
8/10 – Bra
Verifisert reisende
Forretningsreisende, Reiste med familie
5. aug. 2019
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice Lobby. Beds was comfortable. Room had a funny smell
Verifisert reisende
Bodde her 1 natt i august 2019
8/10 – Bra
MIN SING
31. juli 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Double beds looks like single beds. Too small
MIN SING
Bodde her 3 netter i juli 2019
8/10 – Bra
Andre
26. juli 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Andre
Bodde her 2 netter i juli 2019
8/10 – Bra
Verifisert reisende
15. juli 2019
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel but room smell bad. The hotel is well located
Verifisert reisende
Bodde her 1 natt i juli 2019
Svar fra Joyce Li den 25. juli 2019
It was with disappointment that I read your feedback in regards to your recent stay at The St.Regis Beijing. I must take this opportunity to thank you for bringing this issues to our attention, and at the same time may I sincerely apologize that we have fallen short of your expectations.
We, as a St.Regis Hotel has always taken great pride in the recognition that our staff receive in regards to the service & quality they provide. But, at the same time I was saddened to read the various shortfalls that you have experienced during your stay. Please be assured that this is unrepresentative of the service & quality we provide, and that this has not been an issue in the past. A complete review is under way and the related departments concerned have been addressed.
Even though the frustration of your stay can be felt within your comments, I would welcome the opportunity to have the chance to show that your experience does not in any way represent the usual high standard of service we provide to our guests. In doing so, if you were to visit Beijing again I would welcome the opportunity to personally over see your reservation. To this end, I would ensure a flawless visit and extend to you the traditions of St.Regis service.
Once again, please accept my sincere apologies and I look forward to having the opportunity to welcoming you back to The St.Regis Beijing.
I look forward to hearing from you in the not too distant future.
10/10 – Utmerket
Verifisert reisende
16. mai 2019
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Verifisert reisende
Bodde her 2 netter i mai 2019
Svar fra Joyce Li den 8. juli 2019
Thank you for taking the time to post your recent stay experience at St.Regis Beijing.
Your feedback is very much appreciated and I was pleased to see that you rated your stay highly. Thank you for your kind remarks about our staff. I will be sure to share your comments with our colleagues.
Once again, thank you for taking the time to provide your feedback. We do hope to have the opportunity to welcome you back to your new “home” in Beijing in the not too distant future.
Respectfully yours,
Director of Sales & Marketing
Joyce Li
10/10 – Utmerket
Lily
15. mai 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
泳池超级好。房间家具精致。
Lily
Bodde her 2 netter i mai 2019
8/10 – Bra
Jonathan
27. apr. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort