Eksteriør

Anmeldelser av Hilton Garden Inn Beaumont, TX

3 out of 5
Hilton Garden Inn Beaumont, TX
3755 IH-10, Beaumont, TX

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 501 av totalt 845 anmeldelser." "
Rangering på 8 − Bra. 218 av totalt 845 anmeldelser." "
Rangering på 6 − Grei. 75 av totalt 845 anmeldelser." "
Rangering på 4 − Dårlig. 30 av totalt 845 anmeldelser." "
Rangering på 2 − Forferdelig. 21 av totalt 845 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

9,0/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Nicole

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Courtney den 13. mai 2024
Thank you for staying with us. I'm glad you enjoyed your stay. Have a good day.

10/10 – Utmerket

Robert

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Frequent Guest one of my favorite properties to stay at
Bodde her 1 natt i mai 2024
Svar fra Courtney den 13. mai 2024
Aww, thank you! We love to hear it!! We hope to see you again soon. Have a great day!

10/10 – Utmerket

Wim van der

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Courtney den 30. apr. 2024
Thank you so much for your review. I'm glad to see you enjoyed your stay. Have a good day!

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Courtney den 30. apr. 2024
Thank you so much for your review. I'm glad to see you enjoyed your stay. Have a great day!

10/10 – Utmerket

Adriane

Bodde her 1 natt i april 2024
Svar fra Courtney den 13. mai 2024
Thank you for staying with us. I'm glad to see you enjoyed your stay. Have a good day.

6/10 – Grei

Jean

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra Courtney den 16. apr. 2024
Thank you for staying with us. I'm sorry that we didn't exceed your expectations. We apologize for the lacklustre stay you had here. Have a great day.

10/10 – Utmerket

Kelli

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Bodde her 1 natt i mars 2024
Svar fra Courtney den 31. mars 2024
Thank you for staying with us. I'm glad that you enjoyed your stay. Have a good day!

10/10 – Utmerket

Bruce og Corpus Christi

Forretningsreisende, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fine property but parking lot was full; suspect businesses next door are using your spaces.
Bodde her 1 natt i mars 2024
Svar fra Courtney den 29. mars 2024
I'm glad to see that you enjoyed your stay with us. I will look into this parking situation. Have a good day.

10/10 – Utmerket

David

Bodde her 1 natt i mars 2024
Svar fra Courtney den 13. apr. 2024
Thank you so much for staying with us. I'm glad to see you enjoyed your stay. Have a good day!

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great pillows!
Bodde her 1 natt i mars 2024
Svar fra Courtney den 12. mars 2024
Aww, I'm glad you love the pillows. Thanks for staying with us. Have a good day.

10/10 – Utmerket

Chase

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was decent. I do wish they had dumbbells in the gym and some small repairs are due in the room but it was a good stay. I enjoyed the hot tub
Bodde her 4 netter i februar 2024

10/10 – Utmerket

Carolyn

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Courtney den 17. feb. 2024
Thank you for staying with us. I'm glad to see you enjoyed your stay. Have a good day.

10/10 – Utmerket

Jose

Bodde her 1 natt i februar 2024
Svar fra Courtney den 20. mars 2024
Thank you for staying with us. I'm glad that you enjoyed your stay. Have a great day!

8/10 – Bra

Shannon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very Good stay, the staff was very helpful and the place was very clean .. I would definitely stay here again..
Bodde her 1 natt i januar 2024
Svar fra Courtney den 17. feb. 2024
Thank you for your kind words. I'm glad to see you enjoyed your stay with us, and we look forward to seeing you again. Have a good day.

10/10 – Utmerket

Kathy

Bodde her 1 natt i januar 2024

4/10 – Dårlig

Felicia

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Nothing about this hotel says “Marriott” or maintains the Marriott quality that keeps people going back. It’s as if they took an old hotel, slapped on some tacky paint, hosed it down in Lysol, stuck a street urchin at the front desk, and overcharge travelers. From the first step inside the door, I felt I was in a cheap, rundown, dirty hotel, that smelled of musk and Lysol. Marriott can do much better.
Bodde her 1 natt i januar 2024
Svar fra Courtney den 28. jan. 2024
I'm sorry that you had such a terrible experience at whichever Marriot you were staying at. However, I don't think this review was for us as we are the Hilton Garden Inn Beaumont. Have a good day.

8/10 – Bra

debra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly & welcoming. Room clean but the shower ceiling was shoddily repaired & looked terrible. Would never pass a “punch list.” Beds & pillows comfortable, biggest complaint was the hallway noise & hearing people walk on the floor above. Wouldn’t stay again.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Robert E.

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The receptionist were extremely polite and helpful. The grounds and hotel were immaculate and easily accessible to the freeway and other facilities.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Jose Javier

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Ivy den 19. nov. 2023
Thank you for your feedback! We're glad you enjoyed your stay and look forward to seeing you again.

10/10 – Utmerket

William

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were so impressed with this property. Very clean, safe, convenient to everything. Staff was so friendly and efficient. We will definitely return.
Bodde her 1 natt i november 2023
Svar fra Courtney den 14. nov. 2023
Thank you so much! I'm so glad that you enjoyed your stay with us! Have a good day, and we look forward to seeing you again.

4/10 – Dårlig

Albert

Forretningsreisende
Likte ikke: Romkomfort
The bed was so uncomfortable the pillows wore out very noisy room next to the construction site no free breakfast shame shame on this motel at the price !
Bodde her 10 netter i oktober 2023
Svar fra Courtney den 2. nov. 2023
I'm so sorry that you didn't enjoy your stay with us. The construction has been super frustrating to deal with, but I apologize for the noise you experienced. As for breakfast, we order a full cooked to order breakfast experience instead of a complimentary buffet. That being said, there are options that include the price of breakfast with you room if you'd be interested in doing that next time. Have a good day.

2/10 – Forferdelig

Andre

Bodde her 1 natt i oktober 2023
Svar fra Ivy den 19. nov. 2023
We're sorry that you did not enjoy your stay. Please let us know how we can improve!

10/10 – Utmerket

Adriane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Courtney den 25. okt. 2023
Thank you for staying with us. I'm glad to see that you enjoyed your stay. Have a good day.

10/10 – Utmerket

denotra

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Courtney den 22. okt. 2023
Thank you for staying with us. I'm happy to see you enjoyed your stay! Have a good day!

10/10 – Utmerket

Lisa

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Courtney den 22. okt. 2023
Thanks for staying with us! I'm so glad to see you enjoyed your stay! We hope to welcome you back in the future. Have a great day!

10/10 – Utmerket

Electra

Bodde her 1 natt i oktober 2023
Svar fra Courtney den 14. nov. 2023
Thank you for staying with us. I'm glad to see you enjoyed your stay. Have a good day.

10/10 – Utmerket

Kendra

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience very clean
Bodde her 1 natt i august 2023
Svar fra Courtney den 18. okt. 2023
Thank you for staying with us and leaving a review. I'm glad to see that you enjoyed your stay. I'll let housekeeping know to keep up the good work! Have a great day!

10/10 – Utmerket

Daniel og Sarepta

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel and staff are great. The only downside is all the road construction in this whole area. But when road construction is complete, it will be nice.
Bodde her 5 netter i oktober 2023
Svar fra Ivy den 14. okt. 2023
Thank you for your feedback! We appreciate your patience with the roadways and look forward to seeing you again. Cheers!

10/10 – Utmerket

Sterling

Bodde her 1 natt i oktober 2023
Svar fra Courtney den 10. okt. 2023
Thank you so much for staying with us. I'm glad to see that you enjoyed your stay. We hope to welcome you again in the future. Have a good day!

10/10 – Utmerket

Renna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had to get a accessible room because we have a wheelchair-bound family member and the room far exceeded any expectations that we had. It was absolutely beautiful room, great for you, the pool had a lift for our family member to swim, it was just a wonderful room especially for someone who build a disability it made things so much more pleasant for our trip. The staff was outstanding. Super outgoing. The daytime front desk employee went well out of her way to suggest ideas for us to have fun while we were visiting and she was extremely accommodating and the rest of the staff was just as great.
Bodde her 2 netter i september 2023
Svar fra Ivy den 26. sep. 2023
Thank you so much for your kind accolades! We're happy that we could make your whole family feel at home. We look forward to seeing you next time you're in town. Cheers!

8/10 – Bra

John og Huntsville

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super friendly, helpful staff!
Bodde her 1 natt i september 2023
Svar fra Courtney den 15. sep. 2023
Thank you for staying with us. I'm happy to see that you enjoyed it. We hope to welcome you back in the future. Have a good day.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The only issue I had was the lights went off. Because of this I was unable to finish working for the day. It also became a litter hot in the room.
Bodde her 3 netter i september 2023
Svar fra Courtney den 13. sep. 2023
I'm so sorry to hear about this issue. While power outages are something that we can't control, I understand that i can be very frustrating. I hope we can welcome you back in the future.

10/10 – Utmerket

Deno og Sunnyvale

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, neat updated propert
Bodde her 1 natt i september 2023
Svar fra Courtney den 10. sep. 2023
Thank you for staying with us. I'm glad to see you enjoyed your stay. Have a good day!

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Courtney den 4. sep. 2023
Thank you so much for staying with us. I'm glad you enjoyed it. Have a good day!

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Courtney den 1. sep. 2023
Thank you for staying with us. I'm glad to see you enjoyed it. Have a good day!

10/10 – Utmerket

Linda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location. Rooms and hotel was clean. No free breakfast, but could buy.
Bodde her 1 natt i august 2023
Svar fra Ivy den 20. aug. 2023
Thank you for your feedback! I'm happy to hear you enjoyed our standard of cleanliness and we look forward to welcoming you again. Cheers,

10/10 – Utmerket

MICHAEL og KINGWOOD

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Courtney den 18. aug. 2023
Thanks for staying with us. We hope to see you again in the future. Have a good day.

8/10 – Bra

Keith

Forretningsreisende
Likte: Personale og service og romkomfort
Good but not their best.
This stay wasn’t as great as the first. Price of the room was way higher. There was a poorly patched hole in the bathroom door. Black light test revealed splashes of fluid on the walls near the bed. Bugs in the shower. Food on the carpet near the air conditioner. The air conditioner would not cool the room as well as the last room. This stay want my usual good experience.
Bodde her 1 natt i august 2023
Svar fra Courtney den 9. aug. 2023
I'm so sorry that you had such a poor experience this time with us. Thank you for letting us know about these issues so that we can fix them. Guest feedback is an important part of the hospitality industry, so we appreciate any information you'd like to share. We hope to welcome you again in the future. Have a good day.

10/10 – Utmerket

Keith

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Great stay
I enjoyed the bed over all. The room was clean (I check with a black light), and I like the large desk for setting up my office. Service was good, check in was good, and the location had easy access to the interstate. I prefer Hilton because it’s consistent anywhere I go.
Bodde her 1 natt i august 2023
Svar fra Courtney den 9. aug. 2023
Thank you for staying with us and for leaving us a review. We are glad that you enjoyed your stay. We hope to welcome you back in the future.

10/10 – Utmerket

Rev Kenneth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to lodge
Bodde her 1 natt i juli 2023
Svar fra Ivy den 31. juli 2023
Thank you! We hope to welcome you back soon.

10/10 – Utmerket

Shannon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property. Tried to stay on the “way back home” but price jumped $60 a room from Thursday night to Monday night. Crazy! Other than that, I’d stay here every chance I got! It was top notch!!!
Svar fra Courtney den 26. juli 2023
Thank you so much for staying with us. Yeah, our rate Monday thru Wednesday is typically higher bc we usually sell out those days. I hope to welcome you back in the future. Have a great day!

10/10 – Utmerket

MARIANNA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juli 2023
Svar fra Courtney den 21. juli 2023
Thank you so much for staying with us. I'm glad you enjoyed it. Have a good day.

10/10 – Utmerket

Victoria

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2023
Svar fra Courtney den 27. juni 2023
Thank you for staying with us. I'm so glad to see you enjoyed your stay. Have a great day!

6/10 – Grei

S

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
The gentleman at the front desk was not only rude the day we checked in but his behavior was the same throughout the entire stay. . He, apparently, works at another hotel (where we stayed 2 nights later) and his behavior was the same - hostile. We noticed his behavior was quite the opposite with others - courteous, accommodating, and even eagerly helpful. Breakfast was another matter entirely. The waitress was a behaved similarly to the receptionist, eagerly helping certain customers and giving little attention to other customers like ourselves. On top of that, our breakast omelet came with a surprise - it was half full of jalapeños and little vegetables! Who knew jalapeñoss are supposed to be in excess in an omelet, making the omelet inedible altogether? Said mishap was neither met hy an apology or attempt to correct. I can't imagine how they treat others if they're treating established community members like myself like this . I will never be returning to HGI Beaumont and won't recommend anyone to stay here. I've been to a HGI in Texas recently and was treated like everyone else. T. This is clearly an isolated issue but, regardless, needs to be taken seriously as the same staff works at Homewood Suites nearby (much better experience there, however).
Svar fra Courtney den 25. juni 2023
I'm so sorry that this was your experience with us. I'll be forwarding your comments to the correct departments. Have a good day.

10/10 – Utmerket

Jennifer og Huffman

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Check I was smooth and easy. Staff was accommodating and friendly. Rooms was spacious and clean.
Bodde her 2 netter i juni 2023
Svar fra Courtney den 20. juni 2023
Thank you for staying with us. I'm glad to see you enjoyed your stay. We hope to welcome you again in the future. Have a good day.

2/10 – Forferdelig

yadira

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
The Room was over 80 degrees and there was no electricity. We were told it would be back by midnight and it wasn’t. We had our kids with us and they cried until we left. It was a horrible night we needed up leaving between 12:30am - 1:00am. We couldn’t not be there a second longer it was so hot. :(
Bodde her 1 natt i juni 2023
Svar fra Courtney den 14. juni 2023
I'm so sorry for the experience you had with us. Unfortunately, the power company didn't get our power back on until very late the following day. Again, sorry.

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Storm came through Saturday evening, which knocked out most of the power to the hotel. No A/C, which besides being cooler helps drowned out the noise from the interstate nearby. 3:30 AM wake up call and there was no power in the bathroom, no hot water and no coffee.Unfortunate there was not a stronger generator back up.
Bodde her 1 natt i juni 2023
Svar fra Courtney den 14. juni 2023
I want to apologize for the experience you had with us. Unfortunately, the power wasn't restored until very late the next afternoon. I hope that you'll give us another chance if you are ever in the Beaumont area again. Have a good day.

4/10 – Dårlig

Dionne

Likte: Renhold og personale og service
Bodde her 1 natt i juni 2023
Svar fra Courtney den 14. juni 2023
Thanks for leaving a review. I'm sorry that you didn't enjoy your stay. Have a good day.

8/10 – Bra

Konnie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel only thing is uncomfortable matress. Most uncomfortable bed ever. I will have to pass this hotel up next time
Svar fra Ivy den 5. juni 2023
I am so sorry to hear you did not sleep well. I will pass the feedback on to management. Thank you for taking the time to share your experience!

10/10 – Utmerket

Travis

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2023
Svar fra Courtney den 13. mai 2023
Thank you for staying with us. I'm glad to see you enjoyed your stay. We hope to welcome you again in the future. Have a good day!