Restaurant

Anmeldelser av Overlook Lodge at Bear Mountain

2.5 out of 5
Overlook Lodge at Bear Mountain
55 Hessian Drive, Bear Mountain State Park, Bear Mountain, NY

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 428 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 289 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 136 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 80 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 67 av totalt 1000 anmeldelser." "

8,4/10

Renhold

8,2/10

Personale og service

7,4/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Øyvind

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales for turgåere, Historisk område
Ikke heis,et godt stykke unna frokost/resepsjen.Må ha bil Flott tur område rundt. Gode senger, sov godt her. Dyrt og spis på logden, men 5min til nærmeste by
Bodde her 1 natt i april 2019
Svar fra william den 28. apr. 2019
Thank you for taking the time to write us. We enjoyed having you stay with and look forward in your return.

8/10 – Bra

Knut Erik

Likte: Renhold, personale og service og romkomfort
Fine rom og stille beliggenhet, men noe usentralt
Rommet var helt greit og romslig. Kjøleskap på rommet er praktisk. Vær oppmerksom på at det er kjøreavstand til innsjekking og frokost, da dette ligger i et annet hotell et stykke unna. Et flott område med turstier og et vann. Restauranten på nabohotellet var bra, selv om frokosten ikke er all verden. Hyggelig og serviceinnstilte ansatte i resepsjonen.
Bodde her 1 natt i juli 2018

10/10 – Utmerket

Richard

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful location if you like to walk.
Bodde her 1 natt i mai 2024
Svar fra Erin Durfee den 19. mai 2024
Thank you for sharing your feedback. We appreciate your review.

8/10 – Bra

Veronica

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Serene and just lovely views.
Bodde her 1 natt i mai 2024
Svar fra Erin Durfee den 19. mai 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Utmerket

Erica

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to get to, clean and comfy rooms
Bodde her 1 natt i mai 2024
Svar fra Erin Durfee den 19. mai 2024
Thank you for sharing your feedback.

2/10 – Forferdelig

JANET

Reiste med familie
Likte ikke: Fasiliteter
With no elevator service, the 20 something man behind the desk didn't even offer to carry this senior citizen's 4 bags upstairs. The chair in my room had holes. The tub faucet pulled out of the wall. The key card needed multiple resets. There's no on site staff weekends except maids who left litter all over the common areas. Stay away. Pathetic.
Bodde her 2 netter i mai 2024
Svar fra william den 7. mai 2024
Hi Janet we appreciate your feed and apologize for the issues you occurred. we do not have a bellman on site but if the agent is not busy the best practice would have been to assist you with your luggage. Thank you for your feed back and we look forward in your return.

2/10 – Forferdelig

NEHA

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Front desk closes very early and limited amenities on the property
Bodde her 1 natt i mai 2024
Svar fra william den 7. mai 2024
thank you for staying with us. We do close the overlook front desk early on weekends but we have someone that can assist you at the main building 24 hours a day. We hope that you will come back and stay with us.Thank you and have a great day.

4/10 – Dårlig

Anatoliy

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The only thing we like it’s the nature around the property!things we dislike in room 407 at Spring cottage: 1)check in time took 30 min on Friday afternoon 2)strong smell in hallway and in the room 3)door in bathroom won’t lock 4)dust everywhere((( 5)no hot water on Friday night 6)some Asian people were peeping on our windows…creepy 7)much smaller room in reality 8)very thin walls,you can hear all you neighbours conversations( 9)no ac or air circulation in the room,very heavy air,better to be outside! All the cottages need renovation or at least some improvement for the price you charge,not worth to pay almost $600 for 2 nights(((
Bodde her 2 netter i mai 2024
Svar fra william den 7. mai 2024
we apologize you did not enjoy your stay with us at the cottages. We do have the bear mountain and the overlook lodge in the future. thank you for taking the time to write us.

10/10 – Utmerket

Linda A

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra william den 7. mai 2024
Thank you Linda for staying with us and look forward to your return.

4/10 – Dårlig

yasmine

Did not go. Transportation to the property is limited. Will try at a later date.
Bodde her 1 natt i mai 2024
Svar fra william den 7. mai 2024
thank you and we look forward in having you stay with us in the future.

8/10 – Bra

Mark

Bodde her 2 netter i mai 2024

6/10 – Grei

Richard

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Unfortunately, the photo of the property that appears on the Expedia page is not the property that Expedia users will book. That property is only booked by calling them directly. There are small cottages and another area some distance up the road from the cottages. It wasn't quite what I had expected. There was a dirty Band-Aid on the floor, the windows cannot be opened safely as they are at ground level. There is no air conditioning or real ventilation in the rooms. Other than that, you need to make sure that you check in at the main Lodge and they will give you your keys from there. Other things . . . There is an extensive online registration that has to be done. During this, you need to provide your full name and address, along with credit card information, and a photo of your driver's license. This does make your check in someone easier, but it feels really strange to be sending all of your personal information over the internet.
Bodde her 1 natt i mai 2024
Svar fra Erin Durfee den 3. mai 2024
We apologize for the confusion of which location you would be booking. It can be confusing if you are not familiar with our property. The online registration is completely optional. Thank you for providing your feedback.

4/10 – Dårlig

Julia

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Stayed in a cottage. Strong smoke smell from the fireplace. Tiny rooms with shared common space and paper thin walls. Shower went from hot to cold without warning. TV didn’t work. Ants in our room. Dinner at the Inn was the only saving grace. I do not recommend.
Bodde her 1 natt i mai 2024
Svar fra Erin Durfee den 3. mai 2024
We are sorry that you did not enjoy your stay. We do appreciate you taking the time to leave us a review and will address the issues that you mentioned. Thank you for your feedback.

4/10 – Dårlig

Jamie

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Old and worn. We had a beautiful view and the beds were excellent. Pillows lumpy and too big. Our room had a door to connect to the next room. We could hear all the speech and noises! Bathroom adequate except no hot water by 7:30 am and the towels exfoliated. Best part was view across pond to Hudson.
Bodde her 1 natt i april 2024
Svar fra Erin Durfee den 2. mai 2024
Thank you for taking the time to leave us a review. We appreciate your feedback.

8/10 – Bra

Nicole og Yonkers

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A little outdated and some of the staff seems kind of clueless at times but overall, a really nice and unique experience
Bodde her 1 natt i april 2024
Svar fra Erin Durfee den 2. mai 2024
Thank you for staying with us. We hope t see you again soon!

2/10 – Forferdelig

Mensija

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Erin Durfee den 18. apr. 2024
Thank you for taking the time to leave us a review. We appreciate your feedback.

2/10 – Forferdelig

Shelley

Bodde her 1 natt i april 2024
Svar fra Erin Durfee den 2. mai 2024
Thank you for taking the time to leave us a review.

10/10 – Utmerket

Lisa og Little River

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a family reunion the place was beautiful we had great weather food was wonderful the staff for helpful had an overall great time
Bodde her 1 natt i mars 2024
Svar fra Erin Durfee den 5. apr. 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you again in the near future!

2/10 – Forferdelig

Alfreda

Reiste med partner, Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Your house keeping lady stole a number of bags from me. One had my medication that will cause me seizures if I don’t get it back. The bag alone cost me 300 dollars Nevermind the items in it. If you don’t refund me and give me my Bags back I will file civil charges
Bodde her 1 natt i mars 2024
Svar fra Erin Durfee den 30. mars 2024
We are sorry that you lost your bags. We looked yesterday for the one bag that you mentioned after you had checked out and left. We did not see anything in the common area or room. We will continue to look for what you said you left behind and reach out to you if anything is found.

10/10 – Utmerket

Gail M

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay
Bodde her 1 natt i mars 2024
Svar fra Erin Durfee den 30. mars 2024
Thank you for taking the time to leave us a review. We appreciate your feedback.

10/10 – Utmerket

Regina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful views, clean, wonderful cabin feel. Yhe Afternoon Tea was a must!
Bodde her 1 natt i mars 2024
Svar fra Erin Durfee den 30. mars 2024
We are thrilled to hear that you enjoyed your time at Bear Mountain! We appreciate your feedback.

4/10 – Dårlig

Benyamin

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
I wanted to stay at the main lodge, but sent to other lodge, big inconvenience food, just everything. Room was ok , could not relax on Sat. Evening music way to loud I guess in the club right under me, shower never had hot water. Just
Bodde her 3 netter i mars 2024
Svar fra Erin Durfee den 28. mars 2024
Thank you for taking the time to leave us a review. We apologize for the noise and issues with the water. We would love to see you return in the future for a much less noisy, more memorable stay.

10/10 – Utmerket

Bartosz

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very quiet hideout. If you want to have a rest from city crowd, rush, noise.. that’s the best place for you.
Bodde her 1 natt i mars 2024
Svar fra Erin Durfee den 28. mars 2024
Thank you for taking the time to leave us a review. We appreciate your feedback.

10/10 – Utmerket

Pilar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful
Bodde her 1 natt i mars 2024
Svar fra Erin Durfee den 17. mars 2024
Thank you for sharing your feedback with us.

10/10 – Utmerket

Hyesun

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Erin Durfee den 15. mars 2024
Thank you for your review.

10/10 – Utmerket

Haylie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My boyfriend and I went here for the weekend in February and it was a calm and peaceful stay! The bed was comfy and the room was warm and felt updated and clean. I would definitely recommend!
Bodde her 1 natt i februar 2024
Svar fra william den 12. mars 2024
Haylie thank you so much and it is a pleasure having you stay with us. e look forward in your return to Bear mountain.

10/10 – Utmerket

felix

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
GREAT PLACE TO ENJOY IN FAMILY.
Bodde her 2 netter i mars 2024
Svar fra william den 12. mars 2024
Felix thank you so much and we are glad you and your family enjoyed your stay with us. We cannot wait for your return.

8/10 – Bra

Pierina

Bodde her 2 netter i mars 2024
Svar fra Erin Durfee den 30. mars 2024
Thank you for staying with us. We appreciate your review.

10/10 – Utmerket

RENATA

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place
Bodde her 1 natt i mars 2024
Svar fra william den 12. mars 2024
thank you so much we are glad you enjoyed your stay with us. We cannot wait for your return.

10/10 – Utmerket

Samita

Bodde her 1 natt i mars 2024
Svar fra Erin Durfee den 28. mars 2024
Thank you for leaving us a review.

6/10 – Grei

Jason

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Actually the staff was great but the management needs to have 2 workers at the front desk. The maintenance man left and the front desk lady was fixing tv' for about 45mins to an hr. Other then that it was great.
Bodde her 1 natt i mars 2024
Svar fra Erin Durfee den 6. mars 2024
We appreciate you taking the time to leave us a review. We will address those issues internally. Thank you for your feedback!

10/10 – Utmerket

Myesha

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a nice gateway for me and my husband nice and quiet a hour away from NYC we took the coach bus and the food was good but we ordered a lot from door dash other then that we had a good time the scenery was beautiful and we went to the zoo and gift shop the pool was close at this time we would diff visit again if you want a quiet vacation go here it’s worth it
Bodde her 3 netter i mars 2024
Svar fra Erin Durfee den 6. mars 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to your next visit.

10/10 – Utmerket

Evan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Erin Durfee den 6. mars 2024
Thank you for leaving us a review.

6/10 – Grei

sonil

Reiste med partner
No desk in property
Bodde her 1 natt i mars 2024
Svar fra Erin Durfee den 6. mars 2024
We appreciate your feedback.

10/10 – Utmerket

Ed

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Erin Durfee den 6. mars 2024
Thank you for taking the time to leave us a review.

10/10 – Utmerket

Hugh

Reiste med en gruppe
Likte: Personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i februar 2024
Svar fra Erin Durfee den 28. feb. 2024
Thank you for your feedback.

10/10 – Utmerket

Hugh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Erin Durfee den 28. feb. 2024
Thank you for leaving us a review.

6/10 – Grei

Donna

Reiste med partner
Likte: Renhold og personale og service
The heating wasn't working properly at the Beaver Cottage. The common area too small. But, the view of lake was nice.
Bodde her 1 natt i februar 2024
Svar fra Erin Durfee den 28. feb. 2024
Thank you for your feedback. We apologize for any heating issues. We will look into this immediately.

8/10 – Bra

Julio

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the tranquility, very clean and what I don't like is that I spend two days with cold at night in the room
Bodde her 1 natt i februar 2024
Svar fra Erin Durfee den 28. feb. 2024
Thank you for taking the time to share your experience with us. We appreciate your feedback.

10/10 – Utmerket

Justin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing
Bodde her 1 natt i februar 2024
Svar fra Erin Durfee den 28. feb. 2024
Thank you for leaving us a review. We appreciate your feedback.

8/10 – Bra

Eleanor

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Lots of natural beauty in the area. Downside is that the cottage rooms are a trek from the main inn if you don’t have a car.
Bodde her 1 natt i februar 2024
Svar fra Erin Durfee den 28. feb. 2024
Thank you for taking the time to leave us a review.

4/10 – Dårlig

Julio

Bodde her 1 natt i februar 2024
Svar fra Erin Durfee den 21. mars 2024
Thank you for leaving us a review.

2/10 – Forferdelig

Heather

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Erin Durfee den 28. feb. 2024
Thank you for your review.

10/10 – Utmerket

Bailey

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We found this place by accident but we will definitely be staying here again. Beautiful view and the food was fantastic.
Bodde her 1 natt i februar 2024
Svar fra Erin Durfee den 25. feb. 2024
We are so happy to hear that you enjoyed your visit to Bear Mountain and look forward to your next visit!

8/10 – Bra

Alexander og Long Island City

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra Erin Durfee den 25. feb. 2024
Thank you for leaving us a review. We appreciate your feedback.

10/10 – Utmerket

Deborah

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I loved the cleanliness, friendliness of staff, great restaurant and serenity of the property.
Bodde her 1 natt i februar 2024
Svar fra Erin Durfee den 25. feb. 2024
We are thrilled to hear that you enjoyed your time at Bear Mountain. We look forward to seeing you again.

2/10 – Forferdelig

Ann

Bodde her 1 natt i februar 2024
Svar fra Erin Durfee den 21. mars 2024
We appreciate your feedback.

2/10 – Forferdelig

Christine

Bodde her 2 netter i februar 2024
Svar fra Erin Durfee den 21. mars 2024
Thank you for taking the time to leave us a review.

10/10 – Utmerket

Jonelis

Bodde her 1 natt i februar 2024
Svar fra Erin Durfee den 21. mars 2024
Thank you for taking the time to share your review.

6/10 – Grei

Cortnie

Likte: Renhold
Someone telling me that my partner and I were talking too loud on a Saturday night. Dont stay here if you talk loud.
Svar fra Erin Durfee den 25. feb. 2024
Thank you for taking the time to share your experience with us. We are sorry to hear that you had to deal with that situation. We do hope to see you again soon. We appreciate your feedback.