Hoteller i Bear Lake

«It was clean enough but I couldn’t adjust the temperature in the room and it was freezing. I had to use bath towels as an extra blanket. The breakfast in the morning was handled by only one person who did both the breakfast and front desk duties. They ran out of everything because the poor woman had to do both. It was a very busy Sunday morning and you would think there would be more staff.»

«Quiet, comfortable, convenient, and affordable.»

«I was in the lobby at about 1a sat night/sun morning with a fully paid expedia reservation; no one was at front desk, there was a # to call, Kelly; spoke to her , was very rude said she was not on the property and can’t help me, said expedia is terrible and they “overbooked”; I said that is generally a good problem? she took offense and threatened to call the police to remove me from the premises and hung up. Ouch!! Not a good look, this new to be reported to higher levels. Happy to discuss ...

«Check in was great, the staff was friendly and professional! The room was clean and a great space to relax.»

«Wonderful and inviting staff Everything was great and comfy»

«Property was convenient, quiet and pleasant. Staff were all nice and helpful. However, the main room light needed a new bulb, the desk chair had shredded seat covering and the window shade had a big tear in it. On Saturday morning, I let staff know about these things and they said they'd refer to maintenance. When I left on Wednesday, none of these issues had been addressed. So, nice place and pleasantly quiet even though near a highway, but shoddy maintenance.»

«Clean room. Friendly / helpful staff.»

«The first room we were given had a VERY HEAVY stale smoke smell. We were switched to another room on the 3rd floor, which was only accessible by a stairwell on the sides of the building as the Elevators have not been working. The side doors had no security locks. Anyone could enter at any time. The TV had no remote and was not hooked up to any type of satellite/cable.»

«Breakfast was wholesome and delicious with many offerings. The oatmeal was particularly good. Shout out to the breakfast area attendant, Katrina, who was very gracious and welcoming! The parking area was convenient, safe and well lit. The room was clean and comfortable.»

«The jet tub took at least a half hour to fill to where the jets kicked in, however the water never got above lukewarm! It took 5-10 minutes for the sink hot water to only get lukewarm! This was unacceptable, we couldn’t even take a shower in lukewarm water! There were communication issues with Expedia and The Hazeltine Owner, not responding to our messages.»

«Pros : Close to highway, nice park close, Sound structure (tornado warnings) felt safe. Cons: * Poor security (anyone could walk in any exterior door) * LVT floor decent but needs mopped regularly * Wood furniture is deteriorating * Please clean windows inside * Stayed 4 days / 3 nights... no one ever emptied trash, brought new bath towels, or changed sheets. * Gym, ha ha ha. I think 5 pieces of equipment older than me (68) ...

«Wow. A time capsule of the 19th century.»

«This is a beautiful property. The rooms are spacious with a gorgeous view of the lake. They have coffee stations on every floor which is very convenient. The staff were all very friendly and helpful.»

«Property located in center of Bemus Point, NY. It was exactly what I was looking for at Chautauqua Lake.»