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Anmeldelser av Belle of Baton Rouge Casino Hotel

3.5 out of 5
Belle of Baton Rouge Casino Hotel
102 France St, Baton Rouge, LA

Anmeldelser

6,4
Rangering på 10 − Utmerket. 161 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 290 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 232 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 181 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 138 av totalt 1002 anmeldelser." "

6,4/10

Renhold

7,0/10

Personale og service

6,0/10

Fasiliteter

6,0/10

Overnattingsstedets bygg og tilstand

Anmeldelser

6/10 – Grei

Ann Kornelia

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Generelt slitent hotell. Mye bråk, dårlig lukt og vinduene var full i grønske. Fint å gå langs elven.
Bodde her 1 natt i mai 2018

2/10 – Forferdelig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Need a big upgrade today! Was not happy with rooms)! Need new everything!
Bodde her 2 netter i mars 2020
Svar fra The Belle of Baton Rouge den 24. mars 2020
Thank you for taking the time to provide us with feedback of your stay. We are sorry to hear that your stay did not meet expectations and that you were not satisfied. This information has been communicated to the Belle's management staff. We take all comments seriously, our goal is to provide every guest with a great experience. Thank you, The Belle of Baton Rouge

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i mars 2020
Svar fra Belle of Baton Rouge den 20. mars 2020
Hi, Thank you for taking the time to share your review and we love the four stars! We are happy that you stayed at the Belle and had an enjoyable experience. We look forward to seeing you again, soon. Thanks again, Belle of Baton Rouge

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I liked the cleanliness, staff and I like that the casino is at the hotel.
Bodde her 3 netter i mars 2020

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great front desk staff. Clean and quiet rooms. Lots of restaurants within walking distance. Fair price.
Bodde her 1 natt i mars 2020
Svar fra Belle of Baton Rouge den 16. mars 2020
Hi, Thank you for taking time to leave us a review and giving us 5 stars! We are happy that you stayed at the Belle and enjoyed the benefits we have to offer. Our goal is provide a positive experience for all our guests. We look forward to seeing you again. Thank you, The Belle of Baton Rouge

2/10 – Forferdelig

Verifisert reisende

Bodde her 1 natt i mars 2020
Svar fra Belle of Baton Rouge den 16. mars 2020
Hi, We appreciate you taking the time to leave us a review. We are sorry you did not enjoy your recent experience at the Belle of Baton Rouge and hope you will give us another chance to provide you with a positive experience. Thank you, The Belle of Baton Rouge

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i mars 2020
Svar fra The Belle of Baton Rouge den 11. mars 2020
Hello, Thank you for taking time to leave us a review and giving us 4 stars! We are happy that you stayed at the Belle and enjoyed the benefits we have to offer. Our goal is provide a positive experience for all our guests. We look forward to seeing you again. Thank you, The Belle of Baton Rouge

6/10 – Grei

Deb og New Orleans

Reiste med familie
I liked to walk alongside of the Mississippi River. There isn't any restaurant's in walking distance.
Bodde her 1 natt i mars 2020
Svar fra The Belle of Baton Rouge den 9. mars 2020
Hi Deb, Thank you for taking the time to provide us with feedback of your stay. We are sorry to hear that your stay did not meet expectations and that you were not satisfied. This information has been communicated to the Belle's management staff. We take all comments seriously, our goal is to provide every guest with a great experience. Please give us another opportunity to provide you with a great experience. Thank you, The Belle of Baton Rouge

6/10 – Grei

LW21

Reiste med partner, Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The staff isn’t the best . Very rude when it came to checking like me& my family don’t belong here .
Bodde her 1 natt i mars 2020

2/10 – Forferdelig

Verifisert reisende

Bodde her 1 natt i mars 2020
Svar fra Belle of Baton Rouge den 10. mars 2020
HI, Thank you for sharing your feedback. We hope that you can give Belle of Baton Rouge another try again in the future. Thanks, Belle of Baton Rouge

4/10 – Dårlig

Maiko

Reiste med partner, Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
As a "casino hotel" I expected this place to be nice. I was very disappointed. It wasn't dirty or anything just out dated and felt like I was staying in a motel instead. There were no brochures or any information about the casino that would make you want to play. There wasn't even a microwave or a refrigerator in the room. Despite paying over $120 a night, breakfast wasn't even included, it was $10 a person. I would not recommend this place.
Bodde her 1 natt i februar 2020
Svar fra The Belle of Baton Rouge den 10. mars 2020
Hi Maiko, We appreciate you taking the time to leave us a review. We are sorry you did not enjoy your recent experience at the Belle of Baton Rouge and hope you will give us another chance to provide you with a positive experience. Thank you, The Belle of Baton Rouge

8/10 – Bra

Amanda

Reiste med familie
Likte: Personale og service
Amazing Staff, Building needs some work
The staff were friendly and amazing service. The hotel itself is older and dated but a very pretty building however needs some work done. Overall our our room was clean and good but it needed updates to the room and the bathroom was extremely small. This hotel is in the perfect location just needs maintenance issues and updates performed and it would be so much better.
Buffet area closed due to renovations
Bodde her 2 netter i februar 2020

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2020

10/10 – Utmerket

Kara

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2020

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s always a pleasure to stay at the Bell . The price is perfect and the rooms are very posh
Bodde her 1 natt i februar 2020
Svar fra Belle of Baton Rouge den 28. feb. 2020
Hi, Thank you so much for your five stars. We really appreciate you taking the time to share your experience with us. Hope you visit us again soon! Thanks, Belle of Baton Rouge

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i februar 2020
Svar fra The Belle of Baton Rouge den 10. mars 2020
Thank you for taking time to leave us a review. We appreciate that you stayed at The Belle and look forward to seeing you again. Thank you, The Belle of Baton Rouge

10/10 – Utmerket

Emily

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020

10/10 – Utmerket

Zachery

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2020

10/10 – Utmerket

Jessica

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nothing I didn’t stay and was still charged $130 never using this site again!
Bodde her 2 netter i februar 2020
Svar fra Baton den 26. feb. 2020
Hi Anonymous, Thank you for taking the time to share your review. We are sorry you did not have a positive experience and hope you give the Belle another chance to provide you with a wonderful experience. Thanks, Belle of Baton Rouge

10/10 – Utmerket

Toquila

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2020

4/10 – Dårlig

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The room felt like a old house and the bed was very hard and smelt like weed in the hall
Bodde her 1 natt i februar 2020

4/10 – Dårlig

Faith

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold og personale og service
Bodde her 1 natt i februar 2020

4/10 – Dårlig

Lauren og baton rouge la

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
The bathtub was dirty and the shower didn’t work, didn’t feel comfortable sitting in filth. The facility overall is just drab and run down
Bodde her 1 natt i februar 2020
Svar fra Baton Rouge den 21. feb. 2020
Hi Lauren, Thank you for taking the time to leave us a review. We will share your feedback with Management and they will review the situation. We hope you give us another chance, our goal is to provide the best customer experience. Thank you, The Belle of Baton Rouge

8/10 – Bra

Stephen

Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
MONEY NOT WELL SPENT
Check in was smooth. No thermostat for ac, shower rod was pulled out of wall on both sides. Couldn’t shower with out flooding bathroom.
Bodde her 1 natt i februar 2020

10/10 – Utmerket

LuAnne

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020

8/10 – Bra

THERESA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020

6/10 – Grei

JRR

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Property is in dire need of some updating. I automatically assumed that the room would have refrigerator and microwave but it did not have either. The staff was great and the hotel is in the heart of downtown.
Bodde her 1 natt i februar 2020
Svar fra Baton Rouge den 14. feb. 2020
JRR, thank you for taking time to leave us a review. We are happy that stayed at the Belle of Baton Rouge and enjoyed the benefits we have to offer. Our goal is provide a positive experience for all our guests. We look forward to seeing you again. Thank you, The Belle of Baton Rouge

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i februar 2020
Svar fra Baton Rouge den 14. feb. 2020
Anonymous, Thank you so much for the five stars! We appreciate you taking the time to share your feedback with us. Thanks again, Belle of Baton Rouge

8/10 – Bra

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Little Surprised
Hotel is outdated. Needs remodeling. Staff and service is great. Location is great. Place needs to be updated.
Bodde her 2 netter i februar 2020

8/10 – Bra

SpanishTown

Reiste med partner
Likte: Personale og service
Lights by beds did not work. Normally, I'd expect to find a light switch on the wall that would control these, but there was not or at least one that was visiable. Switches on the lamps did not even control them.
Bodde her 1 natt i februar 2020
Svar fra BAton den 12. feb. 2020
Hi Spanish Town, thank you for taking time to leave us a review. We are sorry to hear a few things throughout your stay did not meet your expectations. We hope you give us another chance as we always work hard to make your experience a positive one! Thank you, Belle of Baton Rouge

6/10 – Grei

Rob og Jarreau, La

Reiste med en gruppe
Likte: Personale og service og overnattingsstedets bygg og tilstand
I stay here once a year for a Mardi Gras ball across the street so it extremely convenient. The best thing is they let you check in early which is a great thing , the rooms are good nothing to write home about. Mine this time was a little musty. It is one of the older hotels in the city so I’ll just leave it at that.
Bodde her 1 natt i februar 2020
Svar fra Baton den 12. feb. 2020
Rob, thank you for taking time to leave us a review. We are happy that you continue to stay at the Belle of Baton Rouge and enjoy the benefits we have to offer. Our goal is provide a positive experience for all our guests. Thank you, The Belle of Baton Rouge

4/10 – Dårlig

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og fasiliteter
Didn't like much. The hotel is in poor condition. It's getting worse each year. Roof in room pealing off. Dirty outdated rooms. Used to have breakfast. Not anymore. Free coffee. Not anymore. A small cup with cost $2.
Bodde her 1 natt i februar 2020
Svar fra Baton den 12. feb. 2020
Thank you for sharing your feedback, we are sorry to hear that you were not satisfied with your stay. We hope that you can give Belle of Baton Rouge another try again in the future. Thank you, The Belle of Baton Rouge

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2020
Svar fra Baton den 12. feb. 2020
Thank you for sharing your feedback, We hope that you can give Belle of Baton Rouge another try again in the future. Thank you, The Belle of Baton Rouge

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Bodde her 2 netter i februar 2020

8/10 – Bra

Verifisert reisende

Forretningsreisende, Reiste med familie og små barn
Likte: Personale og service og overnattingsstedets bygg og tilstand
The staff was helpful and friendly, and the location was excellent. The room was fine, with the exception of water stains on the ceilings, and the bathroom floor was extremely sticky.
Bodde her 1 natt i februar 2020
Svar fra Baton Rouge den 5. feb. 2020
Anonymous, thank you for taking the time to leave us a review. The Belle of Baton Rouge is very happy you enjoyed your experience with us. We look forward to seeing you again soon. Thank you, Belle of Baton Rouge

10/10 – Utmerket

Kasey

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Beautiful.....But.
Loved almost everything about the stay! Beautiful place! I would definitely update the mattresses and pillows......they we very very hard.
Bodde her 2 netter i januar 2020

8/10 – Bra

Kelley

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2020

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i februar 2020
Svar fra Belle den 4. feb. 2020
Anonymous, thank you for taking the time to leave us such a wonderful review. The Belle of Baton Rouge appreciates it and looks forward to welcoming you back in the near future. Thanks, Belle of Baton Rouge

8/10 – Bra

Darlene

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was okay. Nothing to brag about, but also nothing to really complain about either.
Bodde her 1 natt i januar 2020

4/10 – Dårlig

Verifisert reisende

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
No valet parking and room had bad odor. Had stayed there every year for the past 5 years on this particular weekend. Noticed in last couple of years Property was going down. But this was the worst. No one to even help with luggage. Needs upgrades bad and definitely carpets changed to get rid of odors.
Bodde her 1 natt i januar 2020
Svar fra Baton Rouge den 27. jan. 2020
Hi, we appreciate you taking the time to leave us a review. The Belle is sorry to hear that a few things throughout your stay did not meet your expectations. We will share your concerns with our management. We hope you give us another chance, we are always working hard to improve our services. Thank you, Belle of Baton Rouge

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was clean and the staff was super nice and honest. My daughter dropped her purse with her Apple Watch and AirPods and a worker tracked her down and gave it to her
Bodde her 1 natt i januar 2020
Svar fra Baton Rouge den 27. jan. 2020
Hi, thank you for taking time to leave us a review. We are happy that you enjoyed your experience at The Belle of Baton Rouge. We always aim to provide you with the best customer service! We look forward to seeing you again, soon! Thank you, Belle of Baton Rouge

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2020

8/10 – Bra

Debi og NC

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
No coffee in rooms and we were not told at checkin that coffee was available in lobby
Bodde her 1 natt i januar 2020
Svar fra Baton Rouge den 21. jan. 2020
Hi Debi, The Belle of Baton Rouge appreciates you taking the time to leave us a review. We are disappointed that our staff didn't inform you on specifics that would have made your hotel stay a positive one. We hope you give us another chance as we are always working to improve our service. Thank you, Belle of Baton Rouge

4/10 – Dårlig

Jessica

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Disappointed
We arrived late they were very accommodating BUT got to our room and the hall reeked of marijuana being smoked in someone’s room. The room had a horrible odor, the bathroom was very dirty and just all out disappointing. The picture online are very misleading.
Bodde her 1 natt i januar 2020

2/10 – Forferdelig

Karel A

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Smells Bad!!!!
This room was the worst smelling room I have ever experienced! It smelled like a dead animal had crawled up inside the a/c unit. Disgusting; if I hadn’t have gotten in so late I would have requested another room or better yet another hotel! This place is old and run down- totally over priced for what you get!!!
Bodde her 1 natt i januar 2020

8/10 – Bra

Verifisert reisende

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Location is great! Gorgeous river views and walking distance to several restaurants.
Bodde her 1 natt i januar 2020

8/10 – Bra

preston

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The rooms are nice. A little wear and tear. Except for gambling, there’s not much activity in the bar and lobby area.
Bodde her 1 natt i januar 2020

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i januar 2020
Svar fra Baton Rouge den 9. jan. 2020
We sincerely appreciate the five stars Anonymous! Thank you, Belle of Baton Rouge