2/10 – Forferdelig
Thelma og ATLANTA
Reiste med familie
4. juni 2024
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The rolling chair in my room was clearly broken and
I almost fell out of the chair. There was no way that the cleaning person could have missed this broken chair. I was there for 3 days and placed the broken wheel in plain sight and nothing was done. I asked for clean towels and was told the towels were being washed and I would get them later. It never happened. The breakfast was cold every morning and the same breakfast was served everyday...NOTHING CHANGED!!!!! A family member traveling with me was given a filthy room. He insisted on a room change and was obliged...the second room had no hot water for more than 34 hours and management would not change his room because there was not one available. His room was NEVER properly cleaned and he was there for 3 days. On the second day, a cleaning person entered the room to supposedly clean it, but did not, as there was dead spider on a towel and the towel, along with the dead spider remained in the exact spot. When we returned for the evening, my family member discovered his room door had be left open by the cleaning person and we had be gone for more than 11 hours!!!! I and my family members stay in the Marriott brand quite often and this is the worst hotel I have ever encountered with Marriott. I will never stay in this hotel again, though I will be in the area again, as I have family there. Fairfield Inn...DO BETTER!!!!!!!
Thelma
Bodde her 3 netter i mai 2024