Resepsjon

Anmeldelser av Red Roof Inn Batavia

2 out of 5
Red Roof Inn Batavia
8204 Park Rd, Batavia, NY

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 391 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 396 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 126 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 58 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 30 av totalt 1001 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Sean

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service and very clean! Washroom a bit small but modern!
Bodde her 1 natt i mai 2024
Svar fra Tabatha Torcello den 28. mai 2024
Thank you for doing a review for the hotel. We appreciate your business.

10/10 – Utmerket

Leslie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Proximity to I90
Bodde her 1 natt i mai 2024
Svar fra Tabatha Torcello den 24. mai 2024
Thank you for doing a review for the hotel. We appreciate your business.

4/10 – Dårlig

numidia

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Most of the machines in the gym were broken and they advertise that they have a gym. The soap dispensers in the bathroom were all empty
Bodde her 1 natt i mai 2024
Svar fra Tabatha, AGM den 11. mai 2024
Thank you for doing a review for the hotel.All the equipment in our fitness room does work. We checked the soap dispensers in the bathroom and there was soap in the dispensers. If, there was a problem with the equipment or the soap dispensers, someone was at the front desk at all times, they could have helped you with any issues you were having.

10/10 – Utmerket

Vanessa

Likte: Renhold
No elevator to take bags, young children and myself who is disabled up and down the stairs multiple times. I'm Glad I had help. Family of 4 with not enough soap or shampoo. I had to go out and buy my own. It also smells like wet basement.
Bodde her 1 natt i mai 2024
Svar fra Tabatha, AGM den 9. mai 2024
We are sorry that you had problems during your stay. My front desk staff is available 24/7 to assist you with any issues you may have. We would have been happy to try and relocate you to a first floor room and provide you with extra towels, soap and shampoo if requested.

10/10 – Utmerket

Mark

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and clean
Svar fra Tabatha, AGM den 6. mai 2024
Thank you for doing a review for the hotel. We always appreciate your comments.

10/10 – Utmerket

Mark

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean place
Bodde her 5 netter i mai 2024
Svar fra Tabatha, AGM den 6. mai 2024
Thank you for doing a review for the hotel. We always appreciate your business.

10/10 – Utmerket

Margaret

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was exceptional!! There was always a representative available, knowledgeable and friendly.
Bodde her 16 netter i april 2024
Svar fra Tabatha, AGM den 6. mai 2024
Thank you for doing a review for the hotel. We always appreciate comments like your. Please, stop in on your next travels through Batavia.

2/10 – Forferdelig

Mark

Bodde her 2 netter i april 2024
Svar fra Tabatha, AGM den 6. mai 2024
I understand you put this on by mistake. We are glad that you are enjoying your stay enough to extend for another week.

8/10 – Bra

Francis

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Interesting spot and patrons. Interesting aroma in the hallway.
Bodde her 1 natt i april 2024
Svar fra Tabatha, AGM den 28. apr. 2024
Thank you for doing a review for the hotel.

10/10 – Utmerket

Oceane

Bodde her 1 natt i april 2024
Svar fra Tabatha, AGM den 13. apr. 2024
Thank you for doing a review for the hotel. We always appreciate your business.

6/10 – Grei

Samantha

Likte: Personale og service
Bodde her 1 natt i april 2024
Svar fra Tabatha, AGM den 13. apr. 2024
Thank you for doing a review for the hotel. We appreciate customer feedback.

8/10 – Bra

Carolyn

Reiste med partner, Forretningsreisende, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room was clean and comfortable, the beds are great. The staff was very nice and very helpful. We wanted to use a delivery service for our evening meal and the staff helped us get this done.We often stay at Red Roof Inn. Our travel date coincided with the solar eclipse and the room rates in the entire area were inflated. We stayed in that area 2 weeks ago and the property we stayed at the price had doubled. We paid more for this room at Red Roof than we normally would pay, but i understand the reason why the rates had increased. I would certainly stay at this property again.
Bodde her 1 natt i april 2024
Svar fra Tabatha, AGM den 12. apr. 2024
Thank you for doing a review for the hotel. We greatly appreciate your business.

4/10 – Dårlig

Bryan

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Tabatha, AGM den 9. apr. 2024
We are sorry that you did not enjoy your stay with us. I find no notes from my front desk staff that there were any issues reported during your stay. My front desk staff is available 24 hours a day to address any issues or problems you may have in order to make your stay more comfortable.

8/10 – Bra

Ronald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and quiet.
Bodde her 2 netter i april 2024
Svar fra Tabatha, AGM den 8. apr. 2024
Thank you for doing a review for the hotel. We do appreciate customer's feedback.

10/10 – Utmerket

Stephanie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Carla RediResponse Specialist den 4. apr. 2024
Dear Stephanie,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn Batavia is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 – Utmerket

Kendra og Delevan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Tabatha, AGM den 2. apr. 2024
Thank you for doing a review for the hotel. We appreciate your business.

2/10 – Forferdelig

Ian

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Dirty towels then I called for clean ones and was given even dirtier ones ended up using clean clothes out my bag as towels because I couldn’t trust if I asked again they would be cleaner lol
Bodde her 1 natt i mars 2024
Svar fra Tabatha, AGM den 25. mars 2024
We are sorry for any inconveniences during your stay. The towels were washed, and the staff is pretty good about making sure customers get clean towels. But, this must have been a human error. This is not our norm.We do apologize for this problem or any problem you had during your stay.

8/10 – Bra

Rachel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mars 2024
Svar fra Tabatha, AGM den 23. mars 2024
Thank you for doing a review for the hotel. We always appreciate customer feedback,.

4/10 – Dårlig

Ashley

Likte: Personale og service
Likte ikke: Renhold
The room wasn’t thoroughly clean and there was stuff on the bed
Bodde her 1 natt i mars 2024
Svar fra Tabatha, AGM den 17. mars 2024
Thank you for doing a review for the hotel. We apologize for any inconveniences during your stay.

6/10 – Grei

Nina

Reiste med partner, Forretningsreisende
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Smoke smell!
Bodde her 1 natt i mars 2024
Svar fra Tabatha, AGM den 15. mars 2024
Thank you for doing a review for the hotel.We do have smoking rooms in our hotel.

8/10 – Bra

Craig og Irondequoit

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Desk was to close to bed , chair was uncomfortable .
Bodde her 2 netter i mars 2024
Svar fra Tabatha, AGM den 11. mars 2024
We are sorry for any inconveniences during your stay.

8/10 – Bra

Frances

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was clean. As with most hotels the walls are thin. Nice breakfast available.convenient to shopping and restaurants.
Bodde her 1 natt i februar 2024
Svar fra Tabatha, AGM den 5. feb. 2024
Thank you for doing a review for the hotel. We appreciate your comments.

8/10 – Bra

Carmen

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Tabatha, AGM den 5. feb. 2024
Thank you for doing a review for the hotel.

10/10 – Utmerket

Bonnie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This hotel really blew us away.especially Tabitha at the front desk.this hotel was spotless,felt like I was totally welcomed here!! Easy to take me dog for a walk too. !! Definitely 5 stars!!
Bodde her 4 netter i januar 2024
Svar fra Tabatha, AGM den 29. jan. 2024
Hi Bonnie, Thank you so much for your review. We appreciate your comment. Hope to see you back here again soon.

6/10 – Grei

Jacquelin

Likte ikke: Fasiliteter
It was just o k, not bad, but not the best kind of a little below average
Bodde her 1 natt i januar 2024
Svar fra Tabatha, AGM den 24. jan. 2024
We are sorry that you did not enjoy your stay with us. My staff works hard to provide a clean and comfortable environment for our guests. We also offer a free breakfast, free WIFI and no additional charge for pets. We pride ourselves on being an upscale, mid budget hotel.

10/10 – Utmerket

KURT

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place, location perfect right off I-90. Room was very clean & comfortable.
Bodde her 2 netter i januar 2024
Svar fra Chirell RediResponse Specialist den 17. jan. 2024
Dear Kurt,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Batavia. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our great location, clean and comfortable room. Positive guest comments, like yours, are always an encouragement to all of our staff as we strive to continually improve the quality of our services and provide our guests with all the comforts of home.Redroof appreciates your business and we look forward to seeing you under our roof soon, where we can continue to offer you a clean, comfortable stay at an affordable price.Sincerely,ChirellRediResponse Specialist

10/10 – Utmerket

Nozomi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were very kind and friendly at check in. We had to check in early due to inclement weather.
Bodde her 1 natt i januar 2024
Svar fra Tabatha, AGM den 15. jan. 2024
Thank you for doing a review for our hotel. We always appreciate your comments. Hope to see you again.

10/10 – Utmerket

Heather og New Castle

Bodde her 2 netter i januar 2024
Svar fra Tabatha, AGM den 15. jan. 2024
Thank you for doing a review for our hotel. We appreciate customer feedback. Hope to see you again.

10/10 – Utmerket

Debra

Bodde her 1 natt i desember 2023
Svar fra Tabatha, AGM den 21. jan. 2024
Thank you for doing a review for the hotel. We appreciate your business.

8/10 – Bra

Michael

Bodde her 1 natt i desember 2023
Svar fra Tabatha, AGM den 24. des. 2023
Thank you for doing a review for the hotel. We appreciate customer feedback.

4/10 – Dårlig

Don

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Tabatha, AGM den 20. des. 2023
We are sorry that you did not enjoy your stay with us. You left no comments, and nothing was reported to staff. My staff is available 24 hours a day for any issues or problems that a guest may have during their stay.

4/10 – Dårlig

christe

Likte ikke: Renhold
Very noisy, very old and in desperate need of updates. Beds on metal blocks with hinges sticking out on both sides banged our legs and feet on them multiple times. No elevator
Bodde her 1 natt i desember 2023
Svar fra Tabatha, AGM den 12. des. 2023
Christe, We are sorry for any inconveniences during your stay.We wish you would have mentioned any issues you were having during your stay, we might have been able to resolve them. The elevator is a work in process.

6/10 – Grei

Michele

Svar fra Tabatha, AGM den 5. feb. 2024
Thank you for doing a review for the hotel. We appreciate your business.

10/10 – Utmerket

Sherelle

Likte: Personale og service og overnattingsstedets bygg og tilstand
All what’s to my standards positive vibes.
Bodde her 1 natt i desember 2023
Svar fra Tabatha, AGM den 5. des. 2023
Thank you for doing a review for the hotel. We always appreciate guest comments.

10/10 – Utmerket

Lori

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Tabatha, AGM den 19. nov. 2023
Thank you for doing a review for the hotel. We always appreciate customer feedback.

6/10 – Grei

ROBERT

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
old
Bodde her 2 netter i august 2023
Svar fra Tabatha, AGM den 5. nov. 2023
Thank you for doing a review for the hotel. We feel the hotel looks pretty good for being old. Been renovated, and its very clean.

8/10 – Bra

lila og tuxedo

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Wonderful older lady who worked the later shift, welcomed us and also helped with getting an extra cot.
Bodde her 1 natt i august 2023
Svar fra Tabatha, AGM den 29. okt. 2023
Thanjk you for taking the time to do a review for the hotel. We always appreciate customer's comments.

10/10 – Utmerket

connor

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Tabatha, AGM den 29. okt. 2023
Thank you for taking the time to do a review for the hotel. We appreciate your feedback.

10/10 – Utmerket

REYNALDO

Bodde her 1 natt i oktober 2023
Svar fra Toni-Ann RediResponse Specialist den 4. nov. 2023
Hello Reynaldo,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 – Utmerket

Charlie

Bodde her 1 natt i oktober 2023
Svar fra Tabatha, AGM den 11. nov. 2023
Thank you for doing a review for the hotel. We always appreciate customer feedback.

10/10 – Utmerket

Manfred

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room clean and beds comfortable
Bodde her 2 netter i oktober 2023
Svar fra Tabatha, AGM den 21. okt. 2023
Thank you for doing a review for the hotel. We greatly appreciate customer's feedback. Glad you enjoyed your stay. Hopefully, we will see you again.

10/10 – Utmerket

robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
great off the highway hotel, clean, everything you need for. quick recharge on a long road trip
Bodde her 1 natt i oktober 2023
Svar fra Tabatha, AGM den 20. okt. 2023
Thank you for doing a review for the hotel. We always appreciate your comments.

6/10 – Grei

Fatjon

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The only thing I care in a room is the bad and sheets! Very unhappy sheets had stains on them very smelly hallway. Staff was ok was my first time staying def not coming back sorry.
Bodde her 1 natt i oktober 2023
Svar fra Tabatha, AGM den 14. okt. 2023
Thank you for doing a review for the hotel. We appreciate customer's comments.We do apologize for any inconveniences during your stay.Your comments will be shared with the rest of the staff.

6/10 – Grei

Verifisert reisende

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Updated but noisy
Friendly staff. Great rate. Recently updated. Halls smelled of cigarette smoke and the walls are paper thin. Bring your ear plugs.
Bodde her 1 natt i oktober 2023
Svar fra Tabatha, AGM den 13. okt. 2023
Thank you for doing a review. We do appreciate customer feedback.We have smoking rooms at the hotel.Always someone at the front desk, if your need assistance. If, you would like to move to a different room or if, you need ear plugs, we have them.

10/10 – Utmerket

Frank

Bodde her 1 natt i oktober 2023
Svar fra Tabatha, AGM den 30. okt. 2023
Thank you for doing a review for the hotel. We appreciate customer's comments.

6/10 – Grei

Connie

Bodde her 1 natt i oktober 2023
Svar fra Tabatha, AGM den 10. okt. 2023
Thank you for doing a review. We wish you would have commented on your stay.

10/10 – Utmerket

SUSAN og WILDER

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Tabatha, AGM den 8. okt. 2023
Thank you for doing a review for the hotel.

10/10 – Utmerket

Joann

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel great price
This hotel was extremely clean. Even though it was pet friendly there was so smell whatsoever. Belinda at the front desk was very friendly and helpful. Breakfast buffet had the usually eggs sausage waffles fruits oatmeal etc. Choose this hotel due to the good reviews. Amazingly it was also one of the least expensive. Beds were also very comfortable
Bodde her 2 netter i september 2023
Svar fra Tabatha, AGM den 4. okt. 2023
Thank you for your review. We are glad we could provide you with a comfortable stay.

8/10 – Bra

Kathleen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pleasantly surprised. Very nice updated facility. Nice breakfast. Only issue was bathroom door. Didn’t close well and when opened it almost banged into the toilet.
Bodde her 1 natt i september 2023
Svar fra Tabatha, AGM den 2. okt. 2023
Thank you for doing a review for the hotel. We appreciate customer feedback. Thank you for bringing your concern to our attention, so we can fix the problem.

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Passing through
Was noisy from outside noise of adjacent interstate as well as doors, voices, etc. from other rooms. Shower was ADA compliant but in a room on second floor with no elevator. Old but clean.
Bodde her 1 natt i september 2023
Svar fra Tabatha, AGM den 1. okt. 2023
Thank you for doing a review for the hotel. You comments will be shared.