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Anmeldelser av Hampton Inn & Suites Bastrop

2.5 out of 5
Hampton Inn & Suites Bastrop
240 S Hasler Blvd, Bastrop, TX

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 517 av totalt 915 anmeldelser." "
Rangering på 8 − Bra. 262 av totalt 915 anmeldelser." "
Rangering på 6 − Grei. 82 av totalt 915 anmeldelser." "
Rangering på 4 − Dårlig. 37 av totalt 915 anmeldelser." "
Rangering på 2 − Forferdelig. 17 av totalt 915 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

David

Reiste med partner
Likte: Fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
For a Hampton Inn I expected better. Furnishings old and greatly in need of an upgrade.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Huy Dylan

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very quiet and nice hospitality!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Josh

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was next door to a Walmart, it made it really convenient to grab some snacks and water for the road.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Debra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Kdjdjx
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Douglas og Weatherford

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Laura

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed the friendly guy who checked us in
Bodde her 1 natt i april 2024

8/10 – Bra

Laura

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice personal they had very good variety of food and clean
Bodde her 1 natt i april 2024

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Bliss

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast buffet was delicious with lots of options. Coffee, tea, cocoa available 24/7 is a plus!
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Jesus

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice area and staff was very professional and friendly
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Jessica

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and friendly staff.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Fernando

Bodde her 1 natt i mars 2024

6/10 – Grei

Marco

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
All staff was great and accommodating but the beds were so stiff! I could not sleep! If they would just change the mattress it would have been an excellent stay!
Bodde her 1 natt i februar 2024

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i februar 2024

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Walmart is nearby if you are on foot, so quiet convenient.
Bodde her 1 natt i februar 2024

8/10 – Bra

Larry

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Sonya

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

8/10 – Bra

William

Reiste med familie
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Angela

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff has gone above and beyond for my comfort. They are great. If you want friendly staff, a clean room, and good breakfast then this is your place. Would come back.
Bodde her 2 netter i desember 2023

4/10 – Dårlig

Teresa

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is so run down. There was patch painting all over our room walls. It truly looks like a property that has simply been neglected
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Jennifer

Bodde her 5 netter i desember 2023

10/10 – Utmerket

Sally

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I was afraid there would be no Uber but there was. They provided a full breakfast buffet each morning that provided healthy options as well as sweets and treats. The best part though was the staff. Everyone was so kind and friendly. Such a helpful team of people!
Bodde her 2 netter i desember 2023

6/10 – Grei

Richard

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service og fasiliteter
Continental breakfast was very nice. Staff pleasant and friendly. Room was clean no frig in rooms. BEDS were aweful and uncomfortable which is going to be huge reason we would not stay again! You charge a huge price for room but are broken down.
Bodde her 3 netter i november 2023

8/10 – Bra

Donna

Likte: Personale og service
The experience was a good one as I have been to this property before. As I understand it, they are updating some things in the rooms and microwave and fridge are not available at this time. I will have to check before I book again to make sure those things are available in the future.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Sean

Bodde her 2 netter i november 2023
Svar fra AGM den 20. nov. 2023
Thank you for your recent stay at the Hampton Inn in Bastrop.We are happy you enjoyed your stay.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good stay
The staff was very nice and helpful. I wish there had been a refrigerator in the room, but we enjoyed the stay.
Bodde her 3 netter i november 2023
Svar fra AGM den 14. nov. 2023
We apologize for the issues you experienced in your room during your stay.The hotel will be going through a complete renovation, inside and out, in the coming months. This renovation will improve your future stays once the renovation is complete. We look forward to seeing you again.

6/10 – Grei

Zachary

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Good employees, neglectful owners.
Staff was great. They all had good attitudes and work ethic. However, you can tell that the owners are neglecting to update fatigued items, like rusted toilets. Also, the lighting in the rooms is very dim and not nearly enough. Needs more lighting.
Bodde her 1 natt i november 2023
Svar fra AGM den 14. nov. 2023
We apologize for the issues you experienced in your room during your stay.The hotel will be going through a complete renovation, inside and out, in the coming months. This renovation will improve your future stays once the renovation is complete. We look forward to seeing you again.

10/10 – Utmerket

Debbie

Bodde her 1 natt i september 2023
Svar fra AGM den 14. nov. 2023
We are so happy you enjoyed your stay.We look forward to seeing you again.

10/10 – Utmerket

Dominick

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra AGM den 18. okt. 2023
Thank you for your stay and thank you for taking the time to fill out the survey. We are so happy you enjoyed you stay with us.

4/10 – Dårlig

Kenneth

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Disappointed
Well the room was a King Suite for $239.00 and it was dissatisfied for me since it’s owned by Hilton. The mattress was hard as a rock and cheap and you could feel the springs inside it and it had no box springs. Then the bathroom ceiling above shower was dripping and paint peeling off and under sink was a leak and the wood table had been already ruined from previous leaking of water. It was loud in halls for 3 hours and kid’s jumping around upstairs till after midnight. I called desk and the clerk stated, maybe they’ll put the kids to bed soon. Then someone started beating on the wall upstairs and just not a quiet comfortable hotel especially for what we paid.
Bodde her 1 natt i oktober 2023
Svar fra AGM den 16. okt. 2023
We apologize for the issues you experienced during your stay with us. We are working on resolving the issues with the leak. The hotel will also be going through a complete remodel in the coming months.

8/10 – Bra

Shandar

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
New Lobby, dated rooms
The lobby area of the hotel is clean and very inviting. The clerk at the desk was very friendly and a pleasure to talk with. They always have coffee in the lobby and I did see some cookies, although I did not get to try them. The rooms are a little dated. The shower doors were off the track and the towel bar/ handle fell off when I tried to move them. The towel hook on the back of the door fell off too. The bed was comfortable though and the A/C worked great.
Bodde her 2 netter i oktober 2023
Svar fra AGM den 16. okt. 2023
We apologize for the issues you experienced while at the hotel. The hotel will be going through a complete renovation in the coming months.

10/10 – Utmerket

Jason og Fort Worth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nicely located and clean and quiet rooms.
Bodde her 1 natt i oktober 2023
Svar fra AGM den 17. okt. 2023
Thank you for your stay. Please come see us again.

8/10 – Bra

Elizabeth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I missed having a refrigerator in the room.
Bodde her 2 netter i september 2023
Svar fra AGM den 4. okt. 2023
In the coming months, the hotel will be going through a major renovation which will include refrigerators in every room. Until then, guests may request one to be put in their rooms as long as we have the availability to do so.

2/10 – Forferdelig

Ginna

Bodde her 1 natt i oktober 2023
Svar fra AGM den 4. okt. 2023
Thank you for your stay.

2/10 – Forferdelig

David

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Romkomfort
Bed was sunken in
Bodde her 3 netter i september 2023
Svar fra Front Desk den 28. sep. 2023
In the coming months we are going to be going through a refresh inside and out. We are very sorry that the be was uncomfortable for you

6/10 – Grei

Susan

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Check in was easy, room was clean and as expected. Wifi did not work once during the 4 days I was there, in spite of talking to front desk numerous times. They tried a simple reset each time and then just said, 'nope, guess it's not working'. I would have expected them to have someone take care of it. I will not be using this hotel for business travel again, as wifi is essential.
Bodde her 4 netter i september 2023
Svar fra AGM den 16. okt. 2023
We apologize for the wifi issues in the hotel. We are currently working with our provider to get the situation fixed.

8/10 – Bra

Jennifer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra AGM den 17. okt. 2023
We appreciate your business..

10/10 – Utmerket

Yazmin

Bodde her 1 natt i september 2023
Svar fra AGM den 17. okt. 2023
We are happy you enjoyed your stay.

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra AGM den 17. okt. 2023
Thank you for your visit.

8/10 – Bra

Carlos

Likte: Personale og service og romkomfort
Likte ikke: Renhold
Dirty sofa
Bodde her 1 natt i september 2023
Svar fra AGM den 17. okt. 2023
Thank you for filling out the survey.Renovations will be coming soon to our hotel..

10/10 – Utmerket

Brianne

Bodde her 2 netter i september 2023
Svar fra AGM den 17. okt. 2023
We are happy you enjoyed your stay.

8/10 – Bra

Sereena

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Generally a decent place to stay. It’s centrally located; there’s a gas station and other stores in close proximity to the Inn. I just didn’t like the fact that I didn’t get any housekeeping.
Bodde her 2 netter i september 2023
Svar fra AGM den 12. sep. 2023
We are happy you enjoyed your stay. We are now cleaning all the rooms. If you have your "Do not disturb" tag on the door the staff will not clean your room. We hope to see you again soon.

8/10 – Bra

Daintee og Montgomery

Reiste med partner, Reiste med en gruppe
Likte: Renhold og personale og service
It was a clean and safe place.
Bodde her 1 natt i september 2023
Svar fra AGM den 12. sep. 2023
We happy you enjoyed your stay.

10/10 – Utmerket

Kevin

Likte: Fasiliteter
Heated pool and spa….weren’t heated.
Bodde her 2 netter i september 2023
Svar fra AGM den 12. sep. 2023
Thank you for your stay. We are currently awaiting the part to fix these issues.

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Exceptionally helpful, competent, and friendly staff (Nathaniel) at check-in.
Bodde her 1 natt i august 2023
Svar fra AGM den 12. sep. 2023
We are happy you received the service that you have come to expect from a Hampton by Hilton property.We look forward to your next visit.

10/10 – Utmerket

Mark

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra AGM den 12. sep. 2023
Thank you for your stay.

8/10 – Bra

Martha

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We left something at the hotel (one AirPod). We called the hotel who looked for it, found it and volunteered to mail it to us. That’s great service! The hotel had a few volleyball teams and a bunch of firefighters there and everything still went smoothly.
Bodde her 1 natt i august 2023
Svar fra AGM den 12. sep. 2023
We are so happy that we were able to find your AirPod and that we were able to get it back to you.We look forward to seeing you again.

8/10 – Bra

Hattie

Likte: Renhold og personale og service
Bodde her 1 natt i august 2023
Svar fra AGM den 17. aug. 2023
We appreciate your stay.

10/10 – Utmerket

Heather

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra AGM den 17. aug. 2023
Thank you for staying with us at the Hampton Inn and Suites, Bastrop.

6/10 – Grei

Robbie

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra AGM den 17. aug. 2023
Thank you for your stay.